Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
5.0
Cleanliness:
4.0
Food:
6.0
Amenities:
6.0
The staff speaks a little Russian, German (as stated on the site only a few speak).
1. They don’t clean well (the floors are dirty and sticky) in order to replenish the bar or bring cosmetics to the room, you need to ask. Leaving or not leaving a tip will be the same.
2. Waiters in a restaurant / bars, no one comes up, you need to run around asking and ordering, carrying a child in one hand and pushing a high chair in the other, none of the staff helped, one walked around me and went (((more than once to unfortunately it was)
3. The hotel staff is not attentive to greetings (the first time you say hello, they don’t always answer, but to say Hallo, no one, you can’t see the smiles of friendliness on your face)
4. Children's table, this is a separate issue, it simply does not exist (((((You need to run around the restaurant, looking for something for the child (the staff does not understand if it is possible for the child, they just impose a portion and that's it). Although on the site The children's menu is announced, and even the time is from 12:00, but it is not there, although I have approached this question more than once.
5. An hour before the end of dinner, there is already no seafood (shrimp... ), fish does not count.
6. My parents rested for 9 days, and during these days at least 5 times they applied about the air conditioner, which either did not work or rumbled, EVEN turned off, both at night and in the early morning, no one responded to number 7203.
7. Children's animation is very weak.
In general, animation in general, they go in pairs, in the evenings they sit at tables.
(There is something to compare)
8. Spa complex, the representative advertised for us 1.5 hours of relaxation, hammam, peeling, mud mask on the face (as a result, a complete divorce, 20 min. hammam + peeling, then 15 minutes lying on the loungers in the hall, then 15 minutes massage AND EVERYTHING, as a result, a maximum of 30 minutes, the whole complex for $ 50. It turned out that there will be no masks, such a divorce in Turkish.
I hope the hotel administration will read my review, and maybe something will change for the better.
1. They don’t clean well (the floors are dirty and sticky) in order to replenish the bar or bring cosmetics to the room, you need to ask. Leaving or not leaving a tip will be the same.
2. Waiters in a restaurant / bars, no one comes up, you need to run around asking and ordering, carrying a child in one hand and pushing a high chair in the other, none of the staff helped, one walked around me and went (((more than once to unfortunately it was)
3. The hotel staff is not attentive to greetings (the first time you say hello, they don’t always answer, but to say Hallo, no one, you can’t see the smiles of friendliness on your face)
4. Children's table, this is a separate issue, it simply does not exist (((((You need to run around the restaurant, looking for something for the child (the staff does not understand if it is possible for the child, they just impose a portion and that's it). Although on the site The children's menu is announced, and even the time is from 12:00, but it is not there, although I have approached this question more than once.
5. An hour before the end of dinner, there is already no seafood (shrimp... ), fish does not count.
6. My parents rested for 9 days, and during these days at least 5 times they applied about the air conditioner, which either did not work or rumbled, EVEN turned off, both at night and in the early morning, no one responded to number 7203.
7. Children's animation is very weak.
In general, animation in general, they go in pairs, in the evenings they sit at tables.
(There is something to compare)
8. Spa complex, the representative advertised for us 1.5 hours of relaxation, hammam, peeling, mud mask on the face (as a result, a complete divorce, 20 min. hammam + peeling, then 15 minutes lying on the loungers in the hall, then 15 minutes massage AND EVERYTHING, as a result, a maximum of 30 minutes, the whole complex for $ 50. It turned out that there will be no masks, such a divorce in Turkish.
I hope the hotel administration will read my review, and maybe something will change for the better.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Pay attention to shortcomings and improve the quality of service
- Expected better
- In order about the hotel, I think it will be useful!
- The hotel is wonderful! thanks!
- Good hotel, we were not disappointed.
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