Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
4.0
Cleanliness:
3.0
Food:
8.0
Amenities:
7.0
Staying here left a very mixed feeling, do I want it to be about? objective feedback and fair.
I will start with the positives, when I was offered several options in the agency, I liked this hotel for its territory and the presence of slides for a child, and it is true, and the slides and the territory are wonderful.
The staff tries very hard to keep the landscaping in good condition, it is noticeable, it is watered every morning.
The number of rooms is not bad, there is no "Soviet" here, everything is quite new.
The sea is clean, although there is nothing going into it yet, and going out is a bit problematic due to a strip of stones, it really hurts with a child in your arms. Therefore, if it will be difficult for an old person or a very small one, keep in mind.
What about nutrition: it is very diverse, a lot of m? clear dishes, several types of fish, vegetable cuts in all possible variations.
There were days when there was even more seafood: squid, mussels, shrimp salads.
There is a grill department where there is meat and fish prepared on the grill, and in the morning there are pancakes and presses for making crispy toast. Food is more than enough, around the beach they feed almost all day, ice cream of 3 types, drinks. But! If you are with a small child who needs cereals and soups, there are not enough of them here. From cereals - rice, sometimes something like bulgur, mashed potatoes, pasta; from soups: peculiar, pureed, sometimes spicy, but for teenagers - french fries and onion rings every day and three times a day))).
Towels, sunbeds: I read somewhere that sunbeds are occupied from the evening and then you cannot find a place. Yes, they really do, but despite this there are a lot of free sunbeds to choose from, there were no problems.
Cons:
The most striking minus of this hotel is the reception! Namely, the Russian-speaking young ladies, there are two of them, both fair, and the slimmer one is more friendly and more adequate. And Alisa, a little plumper, did not behave very friendly when she moved in, but I thought it was because of my tiredness.
She threw me a sheet to fill out, didn't explain anything, gave me a room card, and a card for towels, where to take what, what the rules were, I found out later myself from the residents of the hotel and at the Spa at the reception.
Well, if that's all, but if you are with a very small child or you are an elderly person, then keep in mind that on the day of departure, it may not be possible to extend your stay for money!
As it happened to me, the day before the day of departure, I went to the reception desk to ask if it was possible to extend the day, the administrator (and the slimmer one) asked for my number, looked in the database and said that it was possible and would cost 65 euros, I I agreed to pay already so that the day with the child (4.5 years old) could rest peacefully, because we had an early flight and were picked up at 10:40 pm. But this administrator told me to pay in the morning, before breakfast.
When I came in the morning, another woman, Alisa, was already there, and without looking at anything, she snorted: "we are fully booked, I can't give you an extension", to my "but we agreed and I came over yesterday", she said that I don't mind yesterday they didn't promise, they just said to ask to come over. .
The thought arose that it is precisely because I am Ukrainian, and she is Russian! (and yes, I spoke to them gently and in their language, that is, Russian).
So why not just offer me a higher price, I was ready to give 100 euros, so as not to torture a child without sleep for a day, and then to drive/fly/drive 18 hours to Ukraine with him at night.
This is a very unpleasant situation that spoiled the whole week of rest! I have never seen this anywhere, neither in 3* nor in 4* star hotels, they always made concessions and helped as much as possible, even for money.
Therefore, be careful that such a situation may arise with these administrators!
For cleaning the rooms:
When I moved in, I saw a couple of stones near the leg of the wardrobe and some black marks in the bathroom, but I was so tired that I didn't pay attention, I thought that they would clean it later. It was the fourth day of my stay, and the cleaning was only taking out the garbage, changing the towels, no one vacuumed or washed the floor, until I couldn't stand it and washed the floor in the room myself, this is the impression that either they forgot or blocked it, or there are not enough staff. But I will definitely not forget how I washed the floor in 5*! ! Because I can't let my child collect dust with his legs.
If you don't bother with this, you will be fine, for me it is not pleasant, not normal, I don't want to come back despite all the advantages!
I will start with the positives, when I was offered several options in the agency, I liked this hotel for its territory and the presence of slides for a child, and it is true, and the slides and the territory are wonderful.
The staff tries very hard to keep the landscaping in good condition, it is noticeable, it is watered every morning.
The number of rooms is not bad, there is no "Soviet" here, everything is quite new.
The sea is clean, although there is nothing going into it yet, and going out is a bit problematic due to a strip of stones, it really hurts with a child in your arms. Therefore, if it will be difficult for an old person or a very small one, keep in mind.
What about nutrition: it is very diverse, a lot of m? clear dishes, several types of fish, vegetable cuts in all possible variations.
There were days when there was even more seafood: squid, mussels, shrimp salads.
There is a grill department where there is meat and fish prepared on the grill, and in the morning there are pancakes and presses for making crispy toast. Food is more than enough, around the beach they feed almost all day, ice cream of 3 types, drinks. But! If you are with a small child who needs cereals and soups, there are not enough of them here. From cereals - rice, sometimes something like bulgur, mashed potatoes, pasta; from soups: peculiar, pureed, sometimes spicy, but for teenagers - french fries and onion rings every day and three times a day))).
Towels, sunbeds: I read somewhere that sunbeds are occupied from the evening and then you cannot find a place. Yes, they really do, but despite this there are a lot of free sunbeds to choose from, there were no problems.
Cons:
The most striking minus of this hotel is the reception! Namely, the Russian-speaking young ladies, there are two of them, both fair, and the slimmer one is more friendly and more adequate. And Alisa, a little plumper, did not behave very friendly when she moved in, but I thought it was because of my tiredness.
She threw me a sheet to fill out, didn't explain anything, gave me a room card, and a card for towels, where to take what, what the rules were, I found out later myself from the residents of the hotel and at the Spa at the reception.
Well, if that's all, but if you are with a very small child or you are an elderly person, then keep in mind that on the day of departure, it may not be possible to extend your stay for money!
As it happened to me, the day before the day of departure, I went to the reception desk to ask if it was possible to extend the day, the administrator (and the slimmer one) asked for my number, looked in the database and said that it was possible and would cost 65 euros, I I agreed to pay already so that the day with the child (4.5 years old) could rest peacefully, because we had an early flight and were picked up at 10:40 pm. But this administrator told me to pay in the morning, before breakfast.
When I came in the morning, another woman, Alisa, was already there, and without looking at anything, she snorted: "we are fully booked, I can't give you an extension", to my "but we agreed and I came over yesterday", she said that I don't mind yesterday they didn't promise, they just said to ask to come over. .
The thought arose that it is precisely because I am Ukrainian, and she is Russian! (and yes, I spoke to them gently and in their language, that is, Russian).
So why not just offer me a higher price, I was ready to give 100 euros, so as not to torture a child without sleep for a day, and then to drive/fly/drive 18 hours to Ukraine with him at night.
This is a very unpleasant situation that spoiled the whole week of rest! I have never seen this anywhere, neither in 3* nor in 4* star hotels, they always made concessions and helped as much as possible, even for money.
Therefore, be careful that such a situation may arise with these administrators!
For cleaning the rooms:
When I moved in, I saw a couple of stones near the leg of the wardrobe and some black marks in the bathroom, but I was so tired that I didn't pay attention, I thought that they would clean it later. It was the fourth day of my stay, and the cleaning was only taking out the garbage, changing the towels, no one vacuumed or washed the floor, until I couldn't stand it and washed the floor in the room myself, this is the impression that either they forgot or blocked it, or there are not enough staff. But I will definitely not forget how I washed the floor in 5*! ! Because I can't let my child collect dust with his legs.
If you don't bother with this, you will be fine, for me it is not pleasant, not normal, I don't want to come back despite all the advantages!
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- How I poured soap in 5*
- Good budget 5
- Very good hotel. With the exception of minor flaws that do not affect the overall rating
- Will not go again and will not recommend to others!
- The hotel can't handle the crowds..
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