Will not go again and will not recommend to others!

Written: 22 july 2019
Travel time: 13 — 21 july 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 3.0
Food: 7.0
Amenities: 6.0
In general, friends, the mere fact that the hotel decided to divide the guests according to nationality speaks volumes, the Russians wear orange bracelets, the Europeans wear blue ones, the official version of the hotel, which they give you at the reception with a memorized phrase, they say you can drink at the bar with an orange bracelet from 00-00 to 2-00, and the blue ones cannot, lie!!! ! In reality, blue bracelets have an advantage in service, the waiter in the restaurant will bring them a drink, the Russians stomp for a drink yourself, at the bar the bartender will serve first all the blue bracelets, and then you, if you don’t leave, tired of standing in line. Racism in its purest form on the territory of a single hotel, you want to feel like a second-class person, Welcome!! ! Hotel Sanmelia will organize everything for you!
Now about the room, spacious relatively clean. The maids enter the room even if there is a “do not disturb” sign on the door, which surprised us a lot. For a week of rest, bath towels were changed once, face towels never.
There were enough sun loungers for everyone on the sea, there were never any problems (unlike the pools, where half are occupied with empty towels). The entrance to the sea is just tough, it was stormy all week, the sea is 2 meters and a cliff, immediately deep, with a small child to swim without options, waves with stones hurt the legs, so it is advisable to have special shoes, the hotel sells for 15 euros, on the market which is a 10 min walk from the hotel 4 dollars.

Separately, I want to note the Russian-speaking girl at the issuance of towels, who managed to be rude out of the blue, the story is this if you didn’t hand over your towels in the evening, then in the morning they won’t change them for you, you go to the beach with wet ones, we didn’t know this rule (only arrived the first day ) instead of explaining it, she just rudely sent us, and what was our surprise when in the evening they refused to accept towels from us, they say the washing machine broke down, come tomorrow evening, in short 3 days with towels standing in the corner from salt, we knew that we are going to a low-level hotel, but we didn’t expect to take beach towels with us, we found a way out, tadammm, at the hotel you can easily buy towels for $ 20)))
I did not like the hotel, the whole vacation there was a feeling that you were not welcome here.
Translated automatically from Russian. View original