• traveled 3 weeks ago
Have we arrived?? ? where? but? ? huh? i? a friend? company in the morning. Accommodates in rooms from 2 p. m. but we settled down at 12 o'clock. Rooms? maybe s. are the beds very wide? ios, ? huh? are you comfortable? s, ? Is the cooler refilled every time? day? . The food is delicious, ? steering wheel, much more? ovi? , the fruit? .
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Have we arrived?? ? where? but? ? huh? i? a friend? company in the morning. Accommodates in rooms from 2 p. m. but we settled down at 12 o'clock. Rooms? maybe s. are the beds very wide? ios, ? huh? are you comfortable? s, ? Is the cooler refilled every time? day? . The food is delicious, ? steering wheel, much more? ovi? , the fruit? . G? rhymes? steer? s, do the cocktails taste good? s. Wifi in the entire area. Since the end of the season, the animation is poor. Although a week? to? you say , that animation was everyone? day? . ? did we go on excursions with you? agent? Hello. Great team, well organized excursions and prices are quite normal. I recommend it? ? where? home?
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There is no soundproofing in the room, you can hear what is being said in neighboring rooms. Very noisy Turkish guests and their numerous children, and they are 90%, they talk loudly and knock on cabinets in the rooms, and also smoke in public places. They can turn on loud music in the room late at night. Music on the floor is on until 11pm and can be heard in the room.
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There is no soundproofing in the room, you can hear what is being said in neighboring rooms. Very noisy Turkish guests and their numerous children, and they are 90%, they talk loudly and knock on cabinets in the rooms, and also smoke in public places. They can turn on loud music in the room late at night. Music on the floor is on until 11pm and can be heard in the room. There are always queues in the restaurant, there is no social distance between tables. Serve primarily the Turks. There are a lot of visitors in the hotel. I do not recommend this hotel, the rest will be ruined.
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• 7
• traveled 4 years ago
I have been in Turkey quite a few times and this is the first hotel that I WANT to write a positive review about, because Sueno definitely made it to my top list of hotels. I will try to write briefly and succinctly. Check in: Ash (Yasin) is simply handsome! Very responsive and adequate, if you talk to him like a human being.
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I have been in Turkey quite a few times and this is the first hotel that I WANT to write a positive review about, because Sueno definitely made it to my top list of hotels.
I will try to write briefly and succinctly.
Check in:
Ash (Yasin) is simply handsome! Very responsive and adequate, if you talk to him like a human being. We arrived at 11 am, and he immediately found a room for us to check in, so we didn’t have to wait until 2 pm.
The room itself is great! Everything is clean, there are towels, washcloths, bathrobes, slippers, the refrigerator does not work very well, but why is it, if the food is in the restaurant, and there is a bar with service nearby.
Speaking of food and drinks:
Everything was enough for me: variety, vegetables, meat, desserts, proper Turkish coffee, at dinner - crayfish, crabs, shrimp. Everything was in abundance. Due to the fact that at each station (vegetables, hot dishes, desserts, etc. ), the staff puts food on their own, and none of the visitors gets into the common food with their hands: there are no queues, there are sanitary conditions.
And this is very pleasing. At each meal, separately packed cutlery, napkins.
Side Street is generally a separate pleasure. All dinners we hung out exclusively there. Pros: no dress code, sit at least in a wet bathing suit (everyone is outside, on wooden picnic benches-tables), in each stall there is a separate type of food = the restaurant is unloaded, everything is in the open air, there are no queues, there is variety. Some places with pool view and good music.
In bars, foreign alcohol is poured without problems if you ask. The main thing is to say not just "gin and tonic", but "Gordons and tonic" or not "whiskey", but "Chivas".
Territory:
Most thought out. I don’t know what kind of wonderful landscape designer designed this place, but every meter is really well arranged.
Plenty of greenery, a party at the pool that you can't hear anywhere else, a well-placed amphitheater with chic sound equipment.
Entertainment
You have probably already read that this hotel is designed for concerts, so even local Turks come there for them. The sound is cool, Turkish celebrities performed a couple of times, once a team a la todes came with cool dances, set up a stage with a DJ near the pool, there was a disco in neon on the beach - this is only the half that I attended.
Water park for adults - cool slides, a couple of straight adrenaline.
There is also a tennis court, bowling, slot machines, it seems like something else that I just didn’t have time to get to.
In short, you won't be bored.
Pier
About him separately, because it's really PIRS. In my history, this is the largest, most spacious in terms of the number of sunbeds, with a large bar in the center of the fucking pier. What can we say, even in the evening there was sometimes a stage with a live band and dances of vacationers.
For kids
I don’t have children, but I appreciated how much there is for them: a mini-aqua park, a bunch of small pools, animation, my own AMUSEMENT PARK, a separate area with all sorts of themed houses and activities, places for climbing and other entertainment.
To sum up (or in conclusion):
The hotel is beautiful, well thought out and absolutely perfect for a great holiday.
Although if you persistently find fault - in any wonderful place you can find something "not as it should be. " But this story is not about me, since I went to just relax and enjoy, and not look for flaws, which is what I wish everyone.
I will try to write briefly and succinctly.
Check in:
Ash (Yasin) is simply handsome! Very responsive and adequate, if you talk to him like a human being. We arrived at 11 am, and he immediately found a room for us to check in, so we didn’t have to wait until 2 pm.
The room itself is great! Everything is clean, there are towels, washcloths, bathrobes, slippers, the refrigerator does not work very well, but why is it, if the food is in the restaurant, and there is a bar with service nearby.
Speaking of food and drinks:
Everything was enough for me: variety, vegetables, meat, desserts, proper Turkish coffee, at dinner - crayfish, crabs, shrimp. Everything was in abundance. Due to the fact that at each station (vegetables, hot dishes, desserts, etc. ), the staff puts food on their own, and none of the visitors gets into the common food with their hands: there are no queues, there are sanitary conditions.
And this is very pleasing. At each meal, separately packed cutlery, napkins.
Side Street is generally a separate pleasure. All dinners we hung out exclusively there. Pros: no dress code, sit at least in a wet bathing suit (everyone is outside, on wooden picnic benches-tables), in each stall there is a separate type of food = the restaurant is unloaded, everything is in the open air, there are no queues, there is variety. Some places with pool view and good music.
In bars, foreign alcohol is poured without problems if you ask. The main thing is to say not just "gin and tonic", but "Gordons and tonic" or not "whiskey", but "Chivas".
Territory:
Most thought out. I don’t know what kind of wonderful landscape designer designed this place, but every meter is really well arranged.
Plenty of greenery, a party at the pool that you can't hear anywhere else, a well-placed amphitheater with chic sound equipment.
Entertainment
You have probably already read that this hotel is designed for concerts, so even local Turks come there for them. The sound is cool, Turkish celebrities performed a couple of times, once a team a la todes came with cool dances, set up a stage with a DJ near the pool, there was a disco in neon on the beach - this is only the half that I attended.
Water park for adults - cool slides, a couple of straight adrenaline.
There is also a tennis court, bowling, slot machines, it seems like something else that I just didn’t have time to get to.
In short, you won't be bored.
Pier
About him separately, because it's really PIRS. In my history, this is the largest, most spacious in terms of the number of sunbeds, with a large bar in the center of the fucking pier. What can we say, even in the evening there was sometimes a stage with a live band and dances of vacationers.
For kids
I don’t have children, but I appreciated how much there is for them: a mini-aqua park, a bunch of small pools, animation, my own AMUSEMENT PARK, a separate area with all sorts of themed houses and activities, places for climbing and other entertainment.
To sum up (or in conclusion):
The hotel is beautiful, well thought out and absolutely perfect for a great holiday.
Although if you persistently find fault - in any wonderful place you can find something "not as it should be. " But this story is not about me, since I went to just relax and enjoy, and not look for flaws, which is what I wish everyone.
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• 12
• traveled 5 years ago
It's just a nightmare not a hotel but a hostel, you shouldn't go here, good people have a rest for that kind of money in other normal hotels please. Food will not leave you hungry, but of course you don’t want such food alone during your vacation, especially when you paid such big money. When I read the bad reviews, I didn’t believe it, I didn’t think so, but unfortunately it’s all true.
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It's just a nightmare not a hotel but a hostel, you shouldn't go here, good people have a rest for that kind of money in other normal hotels please. Food will not leave you hungry, but of course you don’t want such food alone during your vacation, especially when you paid such big money. When I read the bad reviews, I didn’t believe it, I didn’t think so, but unfortunately it’s all true. Do not spend money in this hotel, everything is zero and just the level is zero, it pulls on the top three
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• 6
They settled us quickly enough, our room was located on the second floor, the room is large, there is everything for personal care in the room, from a toothbrush to, gels, soaps, shampoos, razors to a mini bar with drinks, everything worked properly, I mean air conditioning and TV, plumbing, although not new, everything worked well, there were almost no complaints about the room, with the exception of the floors not always washed clean, but even here we didn’t get together like at home, often we didn’t exist at all.
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They settled us quickly enough, our room was located on the second floor, the room is large, there is everything for personal care in the room, from a toothbrush to, gels, soaps, shampoos, razors to a mini bar with drinks, everything worked properly, I mean air conditioning and TV, plumbing, although not new, everything worked well, there were almost no complaints about the room, with the exception of the floors not always washed clean, but even here we didn’t get together like at home, often we didn’t exist at all. At the hotel, we were on excursions, I recommend it to everyone, I will write about this later where and how to order profitably and efficiently!
I can also say about the territory, a very nice large green area, there is even a place to take a walk in the evening. The hotel has a sports entertainment part, these are animators - it's more fitness, aqua, boccia, volleyball, and archery and weapons are sharper for lovers! ))) we participated in almost everything. Evening disco for children and shows for adults. Beach on. We especially liked it with the children, and there the entrance of such sand can be gently sloping for a long time, the only thing is that the plankton stings the sea, leaves a mark on the body, itches. The food at the hotel is excellent, of course, when compared with more expensive hotels, you can find disadvantages, but in the overall price of the hotel, everything is very worthy, a lot of things and most importantly fresh food, for children you can also find whatever you want, but if your picky kids, they love different yogurt curds, so you can buy it on the street not far away. Of the restaurant food, we liked the grill most of all and everything on the grill, vegetables, meat, trout fish was twice. Their side dishes are couscous, very tasty you can eat with everything, also delicious spaghetti and bolognese, there is ice cream on the territory for children. There are many fruits, grapes, melons, apricots, watermelons. Well from the departures were on a yacht by the sea at. Dolphin Island, they also went rafting, they are 7 and 9 years old, they are simply delighted, they said that now we will come to Turkey every year! ) And they signed up for excursions on the recommendation of our friends, it’s easy to drive into the search engine and find the grand utopia travel by name, of course cheaper at times and the service is good, clearly, from lunch and transport. They are always in touch, conveniently paid after the fact! I would also like to note the very good staff at the hotel, they are greeted with care, they are friendly, and many speak good Russian. Thanks for a good vacation!
I can also say about the territory, a very nice large green area, there is even a place to take a walk in the evening. The hotel has a sports entertainment part, these are animators - it's more fitness, aqua, boccia, volleyball, and archery and weapons are sharper for lovers! ))) we participated in almost everything. Evening disco for children and shows for adults. Beach on. We especially liked it with the children, and there the entrance of such sand can be gently sloping for a long time, the only thing is that the plankton stings the sea, leaves a mark on the body, itches. The food at the hotel is excellent, of course, when compared with more expensive hotels, you can find disadvantages, but in the overall price of the hotel, everything is very worthy, a lot of things and most importantly fresh food, for children you can also find whatever you want, but if your picky kids, they love different yogurt curds, so you can buy it on the street not far away. Of the restaurant food, we liked the grill most of all and everything on the grill, vegetables, meat, trout fish was twice. Their side dishes are couscous, very tasty you can eat with everything, also delicious spaghetti and bolognese, there is ice cream on the territory for children. There are many fruits, grapes, melons, apricots, watermelons. Well from the departures were on a yacht by the sea at. Dolphin Island, they also went rafting, they are 7 and 9 years old, they are simply delighted, they said that now we will come to Turkey every year! ) And they signed up for excursions on the recommendation of our friends, it’s easy to drive into the search engine and find the grand utopia travel by name, of course cheaper at times and the service is good, clearly, from lunch and transport. They are always in touch, conveniently paid after the fact! I would also like to note the very good staff at the hotel, they are greeted with care, they are friendly, and many speak good Russian. Thanks for a good vacation!
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• 7
I really enjoyed my stay in this hotel. Nice big hotel. Everywhere clean and tidy. Nice sandy sloping beach, has its own pier, there is a shower on the beach. Food 24 hours a day. You definitely won't be hungry. There is a water park of 6 slides, children's and adult animation. Everywhere free Wi-Fi. For children there is a children's menu + they can cook what you ask.
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I really enjoyed my stay in this hotel. Nice big hotel. Everywhere clean and tidy. Nice sandy sloping beach, has its own pier, there is a shower on the beach. Food 24 hours a day. You definitely won't be hungry. There is a water park of 6 slides, children's and adult animation. Everywhere free Wi-Fi. For children there is a children's menu + they can cook what you ask. The room has a safe and a minibar replenished every day for free. Excellent service, maintenance. We were very pleased with our stay at this hotel.
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• 7
• traveled 6 years ago
Expensive time of day, dear travelers. I wanted to write about the hotel upon arrival home, but I write literally on the third day. We came across this hotel by accident. We booked a completely different hotel in May for the month of October, Silence Beach in Side through the tour operator Coral Travel. But for a month of my trip, they reported that there were no places, since the Turks would have some kind of press conference, and the Russians were not in authority, and they simply simply offered the Sueno Beach hotel without surcharges, equivalent to Silence.
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Expensive time of day, dear travelers. I wanted to write about the hotel upon arrival home, but I write literally on the third day. We came across this hotel by accident. We booked a completely different hotel in May for the month of October, Silence Beach in Side through the tour operator Coral Travel. But for a month of my trip, they reported that there were no places, since the Turks would have some kind of press conference, and the Russians were not in authority, and they simply simply offered the Sueno Beach hotel without surcharges, equivalent to Silence. Well, or take the money. The vacation was planned, and they agreed at school, and my mother took a vacation in advance, looked at the site about the hotel, it seems ok. We arrived at the hotel. By the way, I specifically booked in May to arrive early, and I chose the time in the morning, but.... charter and day lost. We were at the hotel at 8 pm.... To begin with, there were no flight delays, we arrived on time, but for some reason, we sat in the minibus for a long time, waited for someone, we were told to wait another half an hour and we would go. Okay. The guide began to tell us about the weather, etc. But, since this was not my first time in Turkey, she said that she was aware of everything, the girl calmly sat down by the driver and everyone drove in silence. We've arrived. The weather is super, despite the fact that it is already October 7th. It's comfortable weather, just super. They settled quickly, but when they came to the room, no, this is not a number, this is a birdhouse, without a balcony, stupid windows and that's it. And the bathroom.... The shower cabin is just PPC. For a five, it's easy. . . I have no words. Okay, I'm skinny. If someone fat comes to this hotel, they simply won't fit there. . . Let me remind you that we are there for the third day, they never changed the bar, they didn’t give us soap and soap accessories, the toilet paper is about to run out, but no one cares. . . As they say, I carry everything with me. . . Upon arrival, they said that the next day there would be a meeting with our guide at 12 noon. We, as decent ones, arrived on time, but he appeared half an hour late and did not even apologize. He began to talk to us like that, as if we were nobody at all and there was no way to call us. The man got up and left. . Well done, he told us that it costs 50 Baku dollars to measure the pressure, and to activate the insurance, if God forbid what happens to you, it costs $ 30, if suddenly you don’t have them, then goodbye. And then he began to talk about the fact that they all need to book excursions. Yes, someone loves them, but not me and my family. I apologized that if everything is about the hotel, can we bow out. He, like a kite, almost grabbed his face, like I respect the Russians and so on and so forth. and you are supposed to be acting like this.... It became a little unclear to me. In general, the mood is zero. I come to the reception, ask to change the birdhouse to the room, I give money, and they tell me that the room is super, there are no places, what is worse. And yes, reading the reviews, I realized that the room is yes, good, quiet, calm, everything is nearby. In general, the hotel is not a lot of balcony, so to speak, 30% of 100 Keep in mind. The sea here is simply extraordinary, so we are constantly there. Pure, transparent, sand, like flour. Only in Egypt and Sueno is there such a sea. The food isn't bad either. Bye. Yes, I agree, every day is the same, but you will not stay hungry. Yes, there are many Kyrgyz, but they treat you best of all. Maybe it’s the former republic, but the Turks just hate us, they ignore us completely or they are waiting for money, I’m not stingy, I always thank you for the work done, but if you went to the bar and they served you a drink with such a face, I won’t give you a yuan. There are some evil Turks here, the first time I got caught in my entire trip. In general, I don’t know what will happen next, then I’ll write, I still have to roam here for 4 days)))
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• 6
• traveled 6 years ago
To begin with, we booked a hotel in early May for October. The requirements for the hotel were: - affordable price, - main building - green area, - Preferably Side area, - sandy entry into the sea, a large promenade, - calm sea. The Sueno hotel just met these criteria. We were in the hotel together at the beginning of October 2018.
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To begin with, we booked a hotel in early May for October.
The requirements for the hotel were:
- affordable price,
- main building
- green area,
- Preferably Side area,
- sandy entry into the sea, a large promenade,
- calm sea.
The Sueno hotel just met these criteria.
We were in the hotel together at the beginning of October 2018. only one day out of 10, because chose to move to another because of the outrageous attitude of the hotel management towards customers!
The hotel looks beautiful, BUT with serious shortcomings.
Disadvantages:
1. The risk of settling in additional buildings (there are two of them) about which nothing is said in contact with tour operators.
2. The risk of settling into the rooms of the main building, located directly above a series of transformers buzzing around the clock, located along one of the outer sides of the hotel.
3. Meals that do not correspond to a 5* hotel.
4. Focused on Turkish vacationers.
1. Settlement.
The hotel has a main building, there are villas, and there are additional buildings (poorly adapted for a comfortable stay in a 5* hotel, more like a 3* hostel).
We booked and paid for a standard room in the main building at the cost of a 5 * hotel.
In this hotel there is always a risk of getting into these most unsightly additional buildings (they say that the hotel staff used to live there). This applies only to standard rooms. We got this option. That is, if there are two of you, or in a 2 + 1 group, you can get into such buildings: without balconies, with tiny rooms, in close proximity to technical rooms, with a hostel or 3 * hotel level, far from the main building and the entire infrastructure of the hotel , with soaring sewer smells.
We were shocked and outraged by the attitude of the hotel management towards customers, in particular, Mr. Mehmet (represented as a director), who claimed that the provided standard room in an additional building corresponds to the level of a 5 * hotel. He answered our arguments that they did not detain us and we could leave the hotel. This is the first time in 10 years that we have encountered such an attitude towards customers in Turkey.
2. Nutrition.
The most meager food of all the hotels where we rested, a very modest selection of everything.
The main hall of the restaurant resembles a dining room in Soviet sanatoriums.
Of course there is food in the restaurant. No one will die of hunger, and you can choose one or two dishes in a restaurant. There are always vegetables.
It's worse with fruit. They are, but in a limited range. Water was poured over the fruits from above, as from a waterfall, from which they did not become cleaner.
3. Sueno - focused on Turkish vacationers.
Have never been to a hotel like this before. This is noticeable in large groups of the local population, who occupy sunbeds on the beach for the whole day, screaming, smoking everywhere, eating on the same sunbeds. They look closely at the ladies. Those who have stayed in such hotels will understand what I mean.
4. Sanitary condition.
Not everything is clear here.
The room was clean.
But on the beach, the cabanas were not cleaned at all.
Advantages:
1. Green area
2. Sandy entrance to the sea and sandy beach
3. Infrastructure for children
We do not recommend Sueno Hotel Beach Side. We excluded it from the list of our hotels.
The requirements for the hotel were:
- affordable price,
- main building
- green area,
- Preferably Side area,
- sandy entry into the sea, a large promenade,
- calm sea.
The Sueno hotel just met these criteria.
We were in the hotel together at the beginning of October 2018. only one day out of 10, because chose to move to another because of the outrageous attitude of the hotel management towards customers!
The hotel looks beautiful, BUT with serious shortcomings.
Disadvantages:
1. The risk of settling in additional buildings (there are two of them) about which nothing is said in contact with tour operators.
2. The risk of settling into the rooms of the main building, located directly above a series of transformers buzzing around the clock, located along one of the outer sides of the hotel.
3. Meals that do not correspond to a 5* hotel.
4. Focused on Turkish vacationers.
1. Settlement.
The hotel has a main building, there are villas, and there are additional buildings (poorly adapted for a comfortable stay in a 5* hotel, more like a 3* hostel).
We booked and paid for a standard room in the main building at the cost of a 5 * hotel.
In this hotel there is always a risk of getting into these most unsightly additional buildings (they say that the hotel staff used to live there). This applies only to standard rooms. We got this option. That is, if there are two of you, or in a 2 + 1 group, you can get into such buildings: without balconies, with tiny rooms, in close proximity to technical rooms, with a hostel or 3 * hotel level, far from the main building and the entire infrastructure of the hotel , with soaring sewer smells.
We were shocked and outraged by the attitude of the hotel management towards customers, in particular, Mr. Mehmet (represented as a director), who claimed that the provided standard room in an additional building corresponds to the level of a 5 * hotel. He answered our arguments that they did not detain us and we could leave the hotel. This is the first time in 10 years that we have encountered such an attitude towards customers in Turkey.
2. Nutrition.
The most meager food of all the hotels where we rested, a very modest selection of everything.
The main hall of the restaurant resembles a dining room in Soviet sanatoriums.
Of course there is food in the restaurant. No one will die of hunger, and you can choose one or two dishes in a restaurant. There are always vegetables.
It's worse with fruit. They are, but in a limited range. Water was poured over the fruits from above, as from a waterfall, from which they did not become cleaner.
3. Sueno - focused on Turkish vacationers.
Have never been to a hotel like this before. This is noticeable in large groups of the local population, who occupy sunbeds on the beach for the whole day, screaming, smoking everywhere, eating on the same sunbeds. They look closely at the ladies. Those who have stayed in such hotels will understand what I mean.
4. Sanitary condition.
Not everything is clear here.
The room was clean.
But on the beach, the cabanas were not cleaned at all.
Advantages:
1. Green area
2. Sandy entrance to the sea and sandy beach
3. Infrastructure for children
We do not recommend Sueno Hotel Beach Side. We excluded it from the list of our hotels.
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• 11
Terrible, not a hotel I traveled with my husband and 10 year old child. We arrived at 18.00, they gave a room 1021.16 sq. m without a balcony overlooking the noisy installations of a neighboring hotel, went to swear, offered room M1, a closet without a balcony with a small window and a shower, went again to persuade, they offered a room for the disabled !!! ! !!!!!!!! ! We paid a lot of money for the ticket, we didn’t expect such mockery.
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Terrible, not a hotel
I traveled with my husband and 10 year old child. We arrived at 18.00, they gave a room 1021.16 sq. m without a balcony overlooking the noisy installations of a neighboring hotel, went to swear, offered room M1, a closet without a balcony with a small window and a shower, went again to persuade, they offered a room for the disabled !!! ! !!!!!!!! ! We paid a lot of money for the ticket, we didn’t expect such mockery. . . they just grinned so openly at the reception desk. . . As a result, the next day the Chef (as everyone called him) changed to room 3063. Exit directly to the entrance to the hotel and to a noisy cafe , all the time slept in earplugs. Horror.
Pros: entry into the sea, large panton, wide beach, lots of fruits, delicious ice cream near the fish restaurant, Kyrgyz people work (very friendly and speak Russian well), children's town, adult water park (good security), SPA center, amusement park.
Cons: dirt everywhere, carpets, glass, windows, elevators; in the canteen there is really nothing to eat for a 5 star hotel, three types of Suluguni cheese, the same cakes, there is one fast food on Side street. I got poisoned on the second day, suffered all the days with my stomach, ate all the medicines. A week later, my husband and daughter fell ill with terrible laryngitis with fever. Horror. Very cold conders everywhere. Everywhere cats, everywhereeeeeeeee, the stench of them, sleep on chairs, 80% of vacationers are Turks, they are just dark darkness, horror in the amphitheater, a solid Turkish bazaar. These tables and chairs are standing, you can't get through. Everyone smokes right in your face. All day only Turkish music, a couple of times I just heard something European, shows only Turkish artists are only understandable and well-known to them (probably cool), the hotel is run down, and most importantly, no one cares about anything. The pools are small and full of people.
In general, a nightmare. I can only advise to enemies and those who have never been anywhere.
I traveled with my husband and 10 year old child. We arrived at 18.00, they gave a room 1021.16 sq. m without a balcony overlooking the noisy installations of a neighboring hotel, went to swear, offered room M1, a closet without a balcony with a small window and a shower, went again to persuade, they offered a room for the disabled !!! ! !!!!!!!! ! We paid a lot of money for the ticket, we didn’t expect such mockery. . . they just grinned so openly at the reception desk. . . As a result, the next day the Chef (as everyone called him) changed to room 3063. Exit directly to the entrance to the hotel and to a noisy cafe , all the time slept in earplugs. Horror.
Pros: entry into the sea, large panton, wide beach, lots of fruits, delicious ice cream near the fish restaurant, Kyrgyz people work (very friendly and speak Russian well), children's town, adult water park (good security), SPA center, amusement park.
Cons: dirt everywhere, carpets, glass, windows, elevators; in the canteen there is really nothing to eat for a 5 star hotel, three types of Suluguni cheese, the same cakes, there is one fast food on Side street. I got poisoned on the second day, suffered all the days with my stomach, ate all the medicines. A week later, my husband and daughter fell ill with terrible laryngitis with fever. Horror. Very cold conders everywhere. Everywhere cats, everywhereeeeeeeee, the stench of them, sleep on chairs, 80% of vacationers are Turks, they are just dark darkness, horror in the amphitheater, a solid Turkish bazaar. These tables and chairs are standing, you can't get through. Everyone smokes right in your face. All day only Turkish music, a couple of times I just heard something European, shows only Turkish artists are only understandable and well-known to them (probably cool), the hotel is run down, and most importantly, no one cares about anything. The pools are small and full of people.
In general, a nightmare. I can only advise to enemies and those who have never been anywhere.
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• 14
• traveled 6 years ago
The very first thing that overshadowed my impression of the SUENO HOTELS BEACH SIDE 5 * hotel was the check-in. I came to the hotel with my 11 year old son. At the front desk, I presented the manager with a personalized cover letter, which made it clear that I was a member of the travel community, and the hotel staff needed to give me due attention as a guest, as perhaps I would publish my review of their hotel .
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The very first thing that overshadowed my impression of the SUENO HOTELS BEACH SIDE 5 * hotel was the check-in. I came to the hotel with my 11 year old son. At the front desk, I presented the manager with a personalized cover letter, which made it clear that I was a member of the travel community, and the hotel staff needed to give me due attention as a guest, as perhaps I would publish my review of their hotel ...In general, a fearless manager)) handed me the key to the room with the words: "Gift - a view of the pool" ...
I don’t like surprises and immediately felt something was wrong ((I paid for a villa with a garden view. If I wanted to have a pool view, I would pay for it. The manager pretended not to understand Russian, our things were loaded onto an electric car, and nevertheless, we also joined our luggage in order to proceed to our room. They drove us for quite a long time ((The more we moved away from the reception, the more I doubted the positiveness of what was happening ...
So, the villa - number 6918. VERY remote from the main building, no view of the garden - a terrible chain-link, barely covered with greenery, behind which cars scurry along the road ...Actually, the number itself - the first thing that caught my eye - the accumulated dust, DANGING from the air conditioner on the ceiling ...Tired furniture, dust on it and the lack of hot water in both taps (in the bath and in the sink) from the word AT ALL ((
I was horrified! I paid for a month of stay in THIS?? ? Not being able to take a shower from the road, having somehow changed clothes, my son and I again trudged to the reception ...Under the scorching sun, not really orienting ourselves in the territory, the hell out of what the hell, we again came to the same manager ...I believe that he knew very well WHAT number he gave us ((He categorically refused to change his "GIFT", he spoke not just disrespectfully, but frankly rudely, but, realizing that I would not leave him behind, he gave out the key to room 6615 in another villa .
We asked another employee from the reception to send a person to us to transfer things. While we were trudging to our first room, the miracle porter had already burst into our room, HEALTHLY TAKEN ALL OUR ITEMS, touching my underwear (a bra lying on the bed) with HIS HANDS, as well as my son’s things, SHOVED everything into our luggage, which he closed with a zipper, tightly pinching my child’s washcloth in it ((But we found out a little later, when we WERE GOING TO LOOK FOR YOUR NEW ROOM, and at the same time all our THINGS that had evaporated from the first room before our return ((
In general, realizing that we were not destined to start rest yet, I called the reception desk, asking that they send us the same specialist who closed my luggage bag with a washcloth in the lock, respectively, so that he would open it ((
After a while, a non-Russian-speaking Turk knocked on the door, in whose hand there was a USB cable ((It was clear that no one really explained anything to him - he came to help open the safe (but not the bag) ...
She called the reception again, asked: “Are you having fun like that? ” Again she asked for help in opening the luggage bag, from the lock of which a torn washcloth was ominously sticking out ...
We waited! Two men came at once - one of them came earlier with the intention to open the safe ((
They began to pull the lock on the bag ((Well, HORROR! If this lock breaks when leaving the hotel, I won’t be surprised. The bag is new ...The washcloth was completely torn ((
Before I had time to breathe, they called from the reception - they wanted to send someone to PHOTOGRAPH THE TORN BASIS))) Apparently, they wanted to replace it with a similar one)) Losing patience, she said: "Bring any"...
They brought it ...You won’t look without tears))
Hooray! We finally took a shower!
The rooms are not very new...
This villa is better than the first one, but still far from the main building and, accordingly, from the sea itself((The view of the garden is also missing((The same chain-link, barely covered with greenery...((
The next day, she shared her impressions at a meeting with the guide)) Katya - the guide from Anekstura - a very nice girl, she said that she did not see anything reprehensible in contacting the reception again. We agreed to go to the hotel manager together after the meeting with the guide))
Approached)) Both stand as if spat upon ((I am the eighth time in Turkey and always considered the hotel staff to be extremely friendly and hospitable)) Not in SUENO, gentlemen, not in SUENO! )))) Another manager flew up, in appearance - more important than the previous one)))), did not let the guide open his mouth, raised his voice at her, gesticulated in her face, raising his finger and stopping her speech (( Fu!
There was a residue and a spoiled impression of the hotel ((On the advice of the guide, she wrote a complaint about the accommodation to Anekstur ((Katya said: "We will regularly come to the reception and find out if there are any spaces for moving" ...
Yes, perspective ...((
She came by herself a day later. The reaction is the same (( Extremely unpleasant man (( And constantly shouts out that he gave me a "GIFT" (( I want a view of the garden, for which I paid and, if possible, closer to the main building ...There are supposedly no places ( (
I asked for a key - to see a standard room in the main building, although I paid for a villa, which is more expensive! Gritting my teeth, I gave the key - you won’t believe it: a view of the roof ((And if you sit on the toilet and the door to the bathroom opens, you will find yourself in the corner on the toilet behind the door! ))))))))) Thank you (( I will wait for a place in the villa closer to the main building))
Brought the key to the viewed number.
He grumbled at me in the presence of another guide from Anekstur (Katya was not there), from his tirade I understood the following: he gave me a "gift", but I didn't like it! I don't pay money, but I want to change my number! ((I'm in shock! Well, boor! ((
After talking with the guide, he suddenly pulled out the key to a room in another villa! In the absence of places! Let's go look! Hooray!! ! Next Villa!! ! Couldn't it have been provided immediately? No, it was necessary to wag nerves! Otherwise, what's the fun? ((
The villa is ok. Like everything - not new, the furniture is tired, but everything works! Oh my God! Thank you!! ! ))
Well, it's finally time to get some rest : )
The hotel is generally good. But completely without gloss ...Nobody here is interested in impressing you from the good side ...Although they could - there are plenty of resources for this ...but - no ((Everything is very mediocre ((
Cleaning is poor. Towels, according to some obscure hotel concept, are only changed if you throw them in the bath ...
Washed, grayish bathrobes, bathrobes with holes in the seams ((It is unpleasant to put on, as if from someone else's shoulder (( Fu ((
Minibar, tea and coffee are not always replenished. She left a note - she asked for several packs of coffee and powdered milk. They put it on the note, they wrote wishes for a good rest. OK. If there was not enough water, they brought it themselves - from the beach or from the dining room. But, of course, it shouldn't be like that...((5*))))))
I asked the reception where they have an ironing room? She is NOT! ))) You can take it to the laundry for a fee - they will stroke it. I can’t trust it((Who will be responsible if they burn it? ((I had to iron the wet fabric with a hair dryer for an exit photo session((Well, nothing happened, okay ...Only hot (( Hmm ...
The area is large and green. Few flowers. The desire to take endless photos does not arise, alas ...
The beach is good, the entrance to the sea is comfortable. There are always big waves in the morning. The sea in this place is restless ...Vacationers put out cigarette butts in the sand ((I saw it personally, I could hardly restrain myself ...
Two imported girls with a baby first fumigated me, then, ignoring the urn, left the gobies in the sand ((But this, of course, is not for the hotel - this is a matter of education ((
There are many pools. A child pooped into the central one - they DID NOT let the water out !! ! They threw bleach into the pool and fenced it off until the next day ((People were already splashing there in the morning. Apparently those who were not in the know ((
They feed well. Not chic, but not bad. The waiters are mostly Kyrgyz, Russian-speaking - that's good))
The staff is, for the most part, friendly. But I can't forget the manager from the reception))))))
The hotel is a solid 4*. Not one you want to go back to...
We took a lot of excursions, it added positive emotions)) We went to Cappadocia, flew in a balloon)) Delight! )) We flew to Israel - tiring, but interesting)) We rode the rides in Rixos, were at the concert of Yegor Creed)) We had an exit photo shoot in Side in the ruins of the Temple of Apollo with an individual photographer.
We will also go to Pamukkale, I love this place - I want to show my son))
Alas, I'm not happy with SUENO...I wanted something more elegant, pompous - the price for a month's stay is not a toy, but the impressions are very modest.. .
I don’t like surprises and immediately felt something was wrong ((I paid for a villa with a garden view. If I wanted to have a pool view, I would pay for it. The manager pretended not to understand Russian, our things were loaded onto an electric car, and nevertheless, we also joined our luggage in order to proceed to our room. They drove us for quite a long time ((The more we moved away from the reception, the more I doubted the positiveness of what was happening ...
So, the villa - number 6918. VERY remote from the main building, no view of the garden - a terrible chain-link, barely covered with greenery, behind which cars scurry along the road ...Actually, the number itself - the first thing that caught my eye - the accumulated dust, DANGING from the air conditioner on the ceiling ...Tired furniture, dust on it and the lack of hot water in both taps (in the bath and in the sink) from the word AT ALL ((
I was horrified! I paid for a month of stay in THIS?? ? Not being able to take a shower from the road, having somehow changed clothes, my son and I again trudged to the reception ...Under the scorching sun, not really orienting ourselves in the territory, the hell out of what the hell, we again came to the same manager ...I believe that he knew very well WHAT number he gave us ((He categorically refused to change his "GIFT", he spoke not just disrespectfully, but frankly rudely, but, realizing that I would not leave him behind, he gave out the key to room 6615 in another villa .
We asked another employee from the reception to send a person to us to transfer things. While we were trudging to our first room, the miracle porter had already burst into our room, HEALTHLY TAKEN ALL OUR ITEMS, touching my underwear (a bra lying on the bed) with HIS HANDS, as well as my son’s things, SHOVED everything into our luggage, which he closed with a zipper, tightly pinching my child’s washcloth in it ((But we found out a little later, when we WERE GOING TO LOOK FOR YOUR NEW ROOM, and at the same time all our THINGS that had evaporated from the first room before our return ((
In general, realizing that we were not destined to start rest yet, I called the reception desk, asking that they send us the same specialist who closed my luggage bag with a washcloth in the lock, respectively, so that he would open it ((
After a while, a non-Russian-speaking Turk knocked on the door, in whose hand there was a USB cable ((It was clear that no one really explained anything to him - he came to help open the safe (but not the bag) ...
She called the reception again, asked: “Are you having fun like that? ” Again she asked for help in opening the luggage bag, from the lock of which a torn washcloth was ominously sticking out ...
We waited! Two men came at once - one of them came earlier with the intention to open the safe ((
They began to pull the lock on the bag ((Well, HORROR! If this lock breaks when leaving the hotel, I won’t be surprised. The bag is new ...The washcloth was completely torn ((
Before I had time to breathe, they called from the reception - they wanted to send someone to PHOTOGRAPH THE TORN BASIS))) Apparently, they wanted to replace it with a similar one)) Losing patience, she said: "Bring any"...
They brought it ...You won’t look without tears))
Hooray! We finally took a shower!
The rooms are not very new...
This villa is better than the first one, but still far from the main building and, accordingly, from the sea itself((The view of the garden is also missing((The same chain-link, barely covered with greenery...((
The next day, she shared her impressions at a meeting with the guide)) Katya - the guide from Anekstura - a very nice girl, she said that she did not see anything reprehensible in contacting the reception again. We agreed to go to the hotel manager together after the meeting with the guide))
Approached)) Both stand as if spat upon ((I am the eighth time in Turkey and always considered the hotel staff to be extremely friendly and hospitable)) Not in SUENO, gentlemen, not in SUENO! )))) Another manager flew up, in appearance - more important than the previous one)))), did not let the guide open his mouth, raised his voice at her, gesticulated in her face, raising his finger and stopping her speech (( Fu!
There was a residue and a spoiled impression of the hotel ((On the advice of the guide, she wrote a complaint about the accommodation to Anekstur ((Katya said: "We will regularly come to the reception and find out if there are any spaces for moving" ...
Yes, perspective ...((
She came by herself a day later. The reaction is the same (( Extremely unpleasant man (( And constantly shouts out that he gave me a "GIFT" (( I want a view of the garden, for which I paid and, if possible, closer to the main building ...There are supposedly no places ( (
I asked for a key - to see a standard room in the main building, although I paid for a villa, which is more expensive! Gritting my teeth, I gave the key - you won’t believe it: a view of the roof ((And if you sit on the toilet and the door to the bathroom opens, you will find yourself in the corner on the toilet behind the door! ))))))))) Thank you (( I will wait for a place in the villa closer to the main building))
Brought the key to the viewed number.
He grumbled at me in the presence of another guide from Anekstur (Katya was not there), from his tirade I understood the following: he gave me a "gift", but I didn't like it! I don't pay money, but I want to change my number! ((I'm in shock! Well, boor! ((
After talking with the guide, he suddenly pulled out the key to a room in another villa! In the absence of places! Let's go look! Hooray!! ! Next Villa!! ! Couldn't it have been provided immediately? No, it was necessary to wag nerves! Otherwise, what's the fun? ((
The villa is ok. Like everything - not new, the furniture is tired, but everything works! Oh my God! Thank you!! ! ))
Well, it's finally time to get some rest : )
The hotel is generally good. But completely without gloss ...Nobody here is interested in impressing you from the good side ...Although they could - there are plenty of resources for this ...but - no ((Everything is very mediocre ((
Cleaning is poor. Towels, according to some obscure hotel concept, are only changed if you throw them in the bath ...
Washed, grayish bathrobes, bathrobes with holes in the seams ((It is unpleasant to put on, as if from someone else's shoulder (( Fu ((
Minibar, tea and coffee are not always replenished. She left a note - she asked for several packs of coffee and powdered milk. They put it on the note, they wrote wishes for a good rest. OK. If there was not enough water, they brought it themselves - from the beach or from the dining room. But, of course, it shouldn't be like that...((5*))))))
I asked the reception where they have an ironing room? She is NOT! ))) You can take it to the laundry for a fee - they will stroke it. I can’t trust it((Who will be responsible if they burn it? ((I had to iron the wet fabric with a hair dryer for an exit photo session((Well, nothing happened, okay ...Only hot (( Hmm ...
The area is large and green. Few flowers. The desire to take endless photos does not arise, alas ...
The beach is good, the entrance to the sea is comfortable. There are always big waves in the morning. The sea in this place is restless ...Vacationers put out cigarette butts in the sand ((I saw it personally, I could hardly restrain myself ...
Two imported girls with a baby first fumigated me, then, ignoring the urn, left the gobies in the sand ((But this, of course, is not for the hotel - this is a matter of education ((
There are many pools. A child pooped into the central one - they DID NOT let the water out !! ! They threw bleach into the pool and fenced it off until the next day ((People were already splashing there in the morning. Apparently those who were not in the know ((
They feed well. Not chic, but not bad. The waiters are mostly Kyrgyz, Russian-speaking - that's good))
The staff is, for the most part, friendly. But I can't forget the manager from the reception))))))
The hotel is a solid 4*. Not one you want to go back to...
We took a lot of excursions, it added positive emotions)) We went to Cappadocia, flew in a balloon)) Delight! )) We flew to Israel - tiring, but interesting)) We rode the rides in Rixos, were at the concert of Yegor Creed)) We had an exit photo shoot in Side in the ruins of the Temple of Apollo with an individual photographer.
We will also go to Pamukkale, I love this place - I want to show my son))
Alas, I'm not happy with SUENO...I wanted something more elegant, pompous - the price for a month's stay is not a toy, but the impressions are very modest.. .
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