Отель ориентирован на турок Turkish oriented hotel

The hotel is focused on the Turks, because. 50% of them, 35% - Moldova, the remaining 15% Russia. The general impression is that the hotel is geared towards various conferences. A whole crowd comes for 1-2 days and disappears. When there are conferences, there are no seats in the restaurant, there are queues for tea. You come for lunch or dinner, not at the very beginning it is impossible to find a clean table.
Service: Remained a mystery to me. We arrived at the hotel at 8-00, we were offered to wait until 14-00. They offered $ 20, they didn’t take it, they said that they would check in at 11-00. The hotel guide from Odeon, saw a brochure of his company on our table, came up to us and found out why we were not in the room and after 5 minutes we were seated. We settled on the 7th floor, the room in the attic did not make us very happy, it turned out that the air conditioner did not work either. We immediately went back to reception. To our tirade that for a 5-star hotel we are not going to live on the roof with a broken air conditioner, we were given a room on the 2nd floor. Next to us was a lady who was also placed on the roof. But at the same time, she also gave money (they took it from her! Maybe we didn’t give much. ), I can’t say what was in her room, but judging by the way she screamed and threatened with Russian obscenities, F... complete. The conclusion was drawn by one most of the Russians and Moldovans settle on the 7th and 6th floors, villas on the 3rd floors are always waiting for guests from our country. Turks are not accommodated on these floors, this was told to us by the Moldovans, who have no less problems with settling in than we do. They gave us advice to refer to the fact that among us there is a patient with bronchial asthma, whose exacerbation attacks begin from unpleasant odors and dampness, and then the hotel will pay for the insurance. Hotels are afraid of such situations and settle in good rooms, they were moved 4 times.
The room is so-so, the air conditioning worked, but the safe was closed. Access to the safe was received at 22-00 and only because the master was instilled by the hand to open the safe. Everything that is written in the bad reviews happened to us.

Meals: you won’t be hungry for much food and fruit, but the children don’t eat anything, there is a lot of pepper everywhere. Milk is only for breakfast, grapefruit is given only when there are a lot of Turks in the hotel. There are no juices, only chemistry. Juices bought in the store 200 gr - $ 0.5, behind the hotel. You can make an orange yourself, a citrus juicer is light, you can take it with you, since there are unlimited oranges in a restaurant. The service in the restaurant is zero, only the dishes are cleaned, which is poorly washed, the tables are all swaying. The a la carte restaurants are nothing special, as in all hotels.
The rooms are not cleaned well, you have to ask to be vacuumed. The husband left a tip, they didn’t take it, they only took it when they gave it to their hands. Tipping does not change the situation. If the maid does not get into the room, the mini bar will not be replenished. There will be a bottle of water on the table, the water will be at the bottom, they will not put a new bottle. Everything that we didn’t drink was put away in the cupboard to replenish the bar. The balcony is not cleaned at all. There is no clothes dryer on the balcony.
Beach: there are enough sunbeds for everyone at any time of the day, ie. and by the pools. But the entrance to the sea is terrible. Everything is fine if in special shoes. Pebble and deep.
My advice is do not settle on the 7th floor and do not believe that if something is broken within 10 minutes you will be repaired, this is a hoax. You will be forgotten about as soon as you hang up or leave the reception. Hotel for the picky. If you rested in good hotels, there is nothing to do here. And nutrition for obese children (they eat everything they don't get).