Развод от Натали турс Divorce from Natalie Tours

Divorce from Natalie tours!! ! There is simply no limit to the lies and deceit of this desk! Everyone is lying, from an ordinary manager who sold us vouchers to their general director Mikhailova A. V. So, in order. We bought a tour to Turkey for two people from 20.05. 11 to 02.06. 11. to the hotel Asteria resort ***** Side ultra all inclusive in the office of Natalie Tours on Tsvetnoy Boulevard. To our question, what is the difference between ultra and just all inclusive, manager Babak Anastasia assured us that under the ultra program we will receive in addition to all inclusive: 1) unlimited freshly squeezed juices throughout the rest, 2) visits to all four a la carte restaurants, 3 ) round-the-clock visits to bars with partially imported alcohol and many different delicious snacks between main meals. Now now, upon arrival in Moscow, we understand that under each of her promises it was necessary to put a round seal and signature! Of course, upon arrival at the hotel, things were completely different, namely: free freshly squeezed juice cost $ 7 per glass, there were only three a la carte restaurants in the hotel and we could only visit one, and then standing in line for an appointment for about an hour, in the bars had cheap Turkish liquor, there was not even a hint of partially imported alcohol. By the way, there was a group from Yekaterinburg at the hotel, they had the same bracelets and just everything included, and such a number of days of rest and vouchers cost 12 thousand rubles cheaper, taking into account that they had to fly further, and they ate and drank the same as we did !! ! but they did not take vouchers to Natalie Tours! Further worse! Our hotel guide Anastasia Shepeleva, at our first meeting, tried to sell us excursions, we bought something, and then realizing that you couldn’t squeeze anything more out of us, she disappeared forever. We didn’t see her at the hotel anymore, and she had to be at the hotel every day at the appointed hour! As usual and as we were assured in Natalie Tours on the eve of our departure in the afternoon, information about our departure should be posted on the Natalie Tours board, but it was never there! Already at 22:00, our nerves could not stand it and we went to the reception desk to find out what was the matter and what time they would take us to the airport. As a result, we dialed a guide from our mobile and it turned out that Shepeleva was no longer working, and they didn’t have time to transfer information about us to the new guide! In short, the madhouse is resting! Upon arrival in Moscow, we wrote claims to the agency, but received formal replies that we misunderstood everything and sorry! Now we are preparing the docks for the court. Draw your own conclusions, we made our own.