DISGUSTING HOTEL! DIRT, UNSANITATION, A MESS. So, it all started from the moment of settlement. The room was dirty with bad smell. there was no response to the request for cleaning, and there was no sense from it either. Because the neighbors constantly had soap and it was dirty. Hair from the rooms lay in tufts on the stairs.
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DISGUSTING HOTEL! DIRT, UNSANITATION, A MESS.
So, it all started from the moment of settlement. The room was dirty with bad smell. there was no response to the request for cleaning, and there was no sense from it either. Because the neighbors constantly had soap and it was dirty. Hair from the rooms lay in tufts on the stairs. Okay, TV is not supposed to be needed, BUT a small Soviet box and torn wires and white noise in the room... It's just something.
There is no meat there. Do not give. Soy and waste. Semi-dry food from the leftovers of breakfast, lunch or dinner.
The water smells like bleach, you wash your face, corrodes the skin. We were also lucky with the decoration of the room - a hole with wires in the wall, probably like a cherry on the cake of this interior.
The staff does not speak Russian well, and does not understand English at all.
Here I would like to note that there is a free hammam. In which there are mops, a plastic ceiling and in general it looks more like a toilet at the station, in smell and in appearance.
Therefore, we tried to only sleep there and left as early as possible. For the money, it's just kapets.
Earrings were stolen from the neighbors from the room. And nobody did anything. Safes don't work. As well as the Internet, which is only at the reception, but it is NOT there. You will send a message for 15 minutes.
So, it all started from the moment of settlement. The room was dirty with bad smell. there was no response to the request for cleaning, and there was no sense from it either. Because the neighbors constantly had soap and it was dirty. Hair from the rooms lay in tufts on the stairs. Okay, TV is not supposed to be needed, BUT a small Soviet box and torn wires and white noise in the room... It's just something.
There is no meat there. Do not give. Soy and waste. Semi-dry food from the leftovers of breakfast, lunch or dinner.
The water smells like bleach, you wash your face, corrodes the skin. We were also lucky with the decoration of the room - a hole with wires in the wall, probably like a cherry on the cake of this interior.
The staff does not speak Russian well, and does not understand English at all.
Here I would like to note that there is a free hammam. In which there are mops, a plastic ceiling and in general it looks more like a toilet at the station, in smell and in appearance.
Therefore, we tried to only sleep there and left as early as possible. For the money, it's just kapets.
Earrings were stolen from the neighbors from the room. And nobody did anything. Safes don't work. As well as the Internet, which is only at the reception, but it is NOT there. You will send a message for 15 minutes.
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Quite an economical option, a small area, there was no beer all the vacation, there were no animations, there was an overgrown wasteland around, there was nowhere to go. Bottled water in the room is $1. The food is monotonous, from sweets only baklava, from fruits - apples, plums, tangerines. Strong alcohol every evening ended in a strange way.
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Quite an economical option, a small area, there was no beer all the vacation, there were no animations, there was an overgrown wasteland around, there was nowhere to go. Bottled water in the room is $1. The food is monotonous, from sweets only baklava, from fruits - apples, plums, tangerines. Strong alcohol every evening ended in a strange way. In the room, in the shower, the water does not heat up, there is no pressure.
The sea, the beach are good, the entry into the sea is excellent, there are always sunbeds, there are no towels on the beach, there is a bar with water and coffee. The shuttle runs on schedule, but walking distance to the hotel is not far. The water in the pool is clean, does not stink of bleach, the slides were turned on according to the schedule, even if there were no people.
The staff is polite, not intrusive.
The food is delicious, which is strange for Turkey, even the soups are delicious, never eaten soups before. Gozlema didn't like it. Nuggets, rustic potatoes are very tasty. For dinner every other day they gave chicken meat or fish on the grill with vegetables. The choice of dishes is very limited, there are no desserts.
The rooms were cleaned every day, no extra charge, towels are changed once a week.
There are only Russians in the hotel, few Ukrainians. Lots of single girls.
Rest and the hotel did not cause emotions, for such a hotel it turned out a little expensive.
But the hotel has no strong minuses. The hotel often changes its name, so there are few reviews about it on the Internet.
We went from Tui, everything was on time, transfers were comfortable Mercedes, the guide on the bus did not say anything, which is bad, Tui agents were always at the hotel. It took 1.5 hours to get to the hotel.
The sea, the beach are good, the entry into the sea is excellent, there are always sunbeds, there are no towels on the beach, there is a bar with water and coffee. The shuttle runs on schedule, but walking distance to the hotel is not far. The water in the pool is clean, does not stink of bleach, the slides were turned on according to the schedule, even if there were no people.
The staff is polite, not intrusive.
The food is delicious, which is strange for Turkey, even the soups are delicious, never eaten soups before. Gozlema didn't like it. Nuggets, rustic potatoes are very tasty. For dinner every other day they gave chicken meat or fish on the grill with vegetables. The choice of dishes is very limited, there are no desserts.
The rooms were cleaned every day, no extra charge, towels are changed once a week.
There are only Russians in the hotel, few Ukrainians. Lots of single girls.
Rest and the hotel did not cause emotions, for such a hotel it turned out a little expensive.
But the hotel has no strong minuses. The hotel often changes its name, so there are few reviews about it on the Internet.
We went from Tui, everything was on time, transfers were comfortable Mercedes, the guide on the bus did not say anything, which is bad, Tui agents were always at the hotel. It took 1.5 hours to get to the hotel.
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• 7
I bought a ticket from TUI (well done, they chose a hotel with me for a long time and solved all my questions). Special thanks to the director of the travel agency "Turpraktika" Ekaterina, for an individual approach to the client. Now I will write my opinion in detail. Check-in - we arrived at the hotel at 9-00 and we were immediately settled.
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I bought a ticket from TUI (well done, they chose a hotel with me for a long time and solved all my questions). Special thanks to the director of the travel agency "Turpraktika" Ekaterina, for an individual approach to the client. Now I will write my opinion in detail.
Check-in - we arrived at the hotel at 9-00 and we were immediately settled. A huge plus, considering that the child and I were on the road and did not endure the flight very well.
ROOM - and here I realized that this is what the hotel bribed me the most))) corridor, living room with kitchen (large refrigerator, air conditioning, two sofas, kitchen table + chairs, coffee table, chest of drawers) and a huge balcony (table + chairs ), a spacious bathroom (everything worked), a bedroom (two beds, a wardrobe, a table + makeup mirror, a bedside table) and again a balcony! Number on the area of .2 apartments... well, it is very convenient for the life of three for 14 days.
FOOD - delicious, everything is always fresh (even salads), fruits (we personally ate watermelon all the time), Turkish sweets, fresh herbs (large selection) and vegetables. In the snack bar during the day I make hamburgers, pasta and delicious gozleme!! ! This is the first hotel where my son ate gozleme))
SEA - it is gorgeous, warm, affectionate, good and even entry into the sea (it's just gorgeous with children). Small sand. Sunbeds were always enough and at any time. Shuttle to the sea runs on schedule. There is no food on the beach, but drinks are free (water, fanta, sprite, cola, coffee, hot chocolate). We left for the beach immediately after breakfast at 9.30 and back at 12.30 we didn’t need food! We came to the sea to swim, and not eat 24 hours a day.
SERVICE ON THE BEACH - the beach is equipped with an outdoor shower and a closed shower (where you can change clothes), there are toilets (always clean), a bar, they sell freshly squeezed juice ($ 2-3 depending on what kind of fruit) take a lot of haggling))). The shuttle has never let us down.
STAFF - attentive, trying to please and solve your issue (to be honest, I didn’t even see this in the top five). I think the secret is that the hotel is not big and family. The owner of the hotel himself monitors everything, tries to fix everything.
BAR - open until 23.00 free of charge. There are alcohol - beer, wine, martini, vodka, Belize, gin, crayfish, whiskey. From drinks - water, fanta, sprite, cola, juices, tea, coffee. Water can be poured into bottles and taken away with you (ask at the bar and they pour you). We drank martinis and raki + fanta.
TERRITORY - small, but there is everything! Two nice pools, water slides, soccer field, relaxation areas (areas with tables and chairs where you can sit). Spa, lots of pomegranates, figs, olives, lots of flowers. We loved the area with our kids. The location of the hotel is good, quiet! Walk to Side 10 min. (there are pharmacies, waikiki, bazaar, migros).
The cleaning of the room is good, they try, they always made the bed)) since we did not have time... We washed the floor.
In the evening after 21.00-23.00 DISCO.
In connection with the pandemic, the world staff is wearing masks, hand sanitizer is everywhere, clean, all norms are observed. Of course, it is unusual that everything is made of plastic cups and the distribution of food by staff, but these are not the rules of the hotel... These are unfortunately the rules of world sanitary standards.
I think we will return to this hotel next year. We felt comfortable and well there. Write, I will answer all questions.
Check-in - we arrived at the hotel at 9-00 and we were immediately settled. A huge plus, considering that the child and I were on the road and did not endure the flight very well.
ROOM - and here I realized that this is what the hotel bribed me the most))) corridor, living room with kitchen (large refrigerator, air conditioning, two sofas, kitchen table + chairs, coffee table, chest of drawers) and a huge balcony (table + chairs ), a spacious bathroom (everything worked), a bedroom (two beds, a wardrobe, a table + makeup mirror, a bedside table) and again a balcony! Number on the area of .2 apartments... well, it is very convenient for the life of three for 14 days.
FOOD - delicious, everything is always fresh (even salads), fruits (we personally ate watermelon all the time), Turkish sweets, fresh herbs (large selection) and vegetables. In the snack bar during the day I make hamburgers, pasta and delicious gozleme!! ! This is the first hotel where my son ate gozleme))
SEA - it is gorgeous, warm, affectionate, good and even entry into the sea (it's just gorgeous with children). Small sand. Sunbeds were always enough and at any time. Shuttle to the sea runs on schedule. There is no food on the beach, but drinks are free (water, fanta, sprite, cola, coffee, hot chocolate). We left for the beach immediately after breakfast at 9.30 and back at 12.30 we didn’t need food! We came to the sea to swim, and not eat 24 hours a day.
SERVICE ON THE BEACH - the beach is equipped with an outdoor shower and a closed shower (where you can change clothes), there are toilets (always clean), a bar, they sell freshly squeezed juice ($ 2-3 depending on what kind of fruit) take a lot of haggling))). The shuttle has never let us down.
STAFF - attentive, trying to please and solve your issue (to be honest, I didn’t even see this in the top five). I think the secret is that the hotel is not big and family. The owner of the hotel himself monitors everything, tries to fix everything.
BAR - open until 23.00 free of charge. There are alcohol - beer, wine, martini, vodka, Belize, gin, crayfish, whiskey. From drinks - water, fanta, sprite, cola, juices, tea, coffee. Water can be poured into bottles and taken away with you (ask at the bar and they pour you). We drank martinis and raki + fanta.
TERRITORY - small, but there is everything! Two nice pools, water slides, soccer field, relaxation areas (areas with tables and chairs where you can sit). Spa, lots of pomegranates, figs, olives, lots of flowers. We loved the area with our kids. The location of the hotel is good, quiet! Walk to Side 10 min. (there are pharmacies, waikiki, bazaar, migros).
The cleaning of the room is good, they try, they always made the bed)) since we did not have time... We washed the floor.
In the evening after 21.00-23.00 DISCO.
In connection with the pandemic, the world staff is wearing masks, hand sanitizer is everywhere, clean, all norms are observed. Of course, it is unusual that everything is made of plastic cups and the distribution of food by staff, but these are not the rules of the hotel... These are unfortunately the rules of world sanitary standards.
I think we will return to this hotel next year. We felt comfortable and well there. Write, I will answer all questions.
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• 10
I rested with children 14 and 1.5 years old, who writes about unsanitary conditions - this is not true, surprisingly, none of us had an upset stomach even once! Constantly wipe the tables with an antiseptic and spray the floor with it. I left a tip for the maids, everything was tidy, fresh towels and a toilet.
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I rested with children 14 and 1.5 years old, who writes about unsanitary conditions - this is not true, surprisingly, none of us had an upset stomach even once! Constantly wipe the tables with an antiseptic and spray the floor with it. I left a tip for the maids, everything was tidy, fresh towels and a toilet. there is enough paper)) The hotel was so cheap that for this money 40.000 rubles. the conditions here are just perfect. The food is quite normal, there is not enough meat and mostly nuggets and other fast food, vegetables are always fresh, quite edible soups, side dishes rice, pasta, potatoes, meat is mostly chicken and turkey, there was once beef, often grilled, the fish was bony several times )) Turkish sweets are delicious, fruits are always melon, watermelon, black and white grapes, and every day some other fruit was added - apples, pears, nectarines, plums, there were pancakes for breakfast 3 times, other days omelet or fried eggs, always from 12 to 16 gozleme.
The coffee from the machine is delicious, there is no packaged tea, also from the machine, I have not tried wine and strong drinks, beer is good, sprite, cola, fanta as always. On the beach at the bar, all drinks except alcoholic, and some snacks like burgers, we didn’t eat them, sliced watermelon on plates... everything is quite decent and very friendly! The staff is very pleasant! The boys in the restaurant are handing out food - very nice. The manager almost always sits at the reception and watches the work. Yes, the rooms are old, but (! ) keep in mind the standards - these are old rooms, all 2-room with a kitchen, the worst thing there is a shower, I changed the room immediately upon arrival, we were satisfied with the second room shown. Family - these are all rooms in new buildings, the fundamental difference is in the bathroom, where it is larger and newer, slightly newer furniture and there are 3-room families. According to Tui's price list, the difference was 20 tr. , on the spot they offered to pay extra $ 10 per day, I refused.
In general, the rooms are very large and this was an obvious plus for us, because. we were driving, as it were, to a one-room apartment)) our toilet bowl broke down, they fixed it within 20 minutes. They take them to the beach 4 times a day or walk across the field for 15 minutes. Beautiful, green territory, pomegranate and fig trees (figs, if they were already ripe right from the tree! ) So I want to say... I am grateful to the hotel for the rest! We didn’t intend to go anywhere, booked spontaneously and I’m happy with the rest, he more than worked out the money paid... and yes, I myself was a travel agent, and I saw a lot of hotels, I rested in hotels of different categories and in different countries according to my financial capabilities in each period of your life and do not write nonsense and put the hotel 2... Everything is fine! Get ready for a break after quarantine!
The coffee from the machine is delicious, there is no packaged tea, also from the machine, I have not tried wine and strong drinks, beer is good, sprite, cola, fanta as always. On the beach at the bar, all drinks except alcoholic, and some snacks like burgers, we didn’t eat them, sliced watermelon on plates... everything is quite decent and very friendly! The staff is very pleasant! The boys in the restaurant are handing out food - very nice. The manager almost always sits at the reception and watches the work. Yes, the rooms are old, but (! ) keep in mind the standards - these are old rooms, all 2-room with a kitchen, the worst thing there is a shower, I changed the room immediately upon arrival, we were satisfied with the second room shown. Family - these are all rooms in new buildings, the fundamental difference is in the bathroom, where it is larger and newer, slightly newer furniture and there are 3-room families. According to Tui's price list, the difference was 20 tr. , on the spot they offered to pay extra $ 10 per day, I refused.
In general, the rooms are very large and this was an obvious plus for us, because. we were driving, as it were, to a one-room apartment)) our toilet bowl broke down, they fixed it within 20 minutes. They take them to the beach 4 times a day or walk across the field for 15 minutes. Beautiful, green territory, pomegranate and fig trees (figs, if they were already ripe right from the tree! ) So I want to say... I am grateful to the hotel for the rest! We didn’t intend to go anywhere, booked spontaneously and I’m happy with the rest, he more than worked out the money paid... and yes, I myself was a travel agent, and I saw a lot of hotels, I rested in hotels of different categories and in different countries according to my financial capabilities in each period of your life and do not write nonsense and put the hotel 2... Everything is fine! Get ready for a break after quarantine!
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• 6
• traveled 4 years ago
We decided to go on a honeymoon trip and were very surprised... Let's start with the fact that no security measures (due to the situation in the world) are observed in this hotel !! ! The rooms are terrible and they are not cleaned, they cleaned them once in two weeks, but after cleaning the room smelled of urine and feces.
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We decided to go on a honeymoon trip and were very surprised... Let's start with the fact that no security measures (due to the situation in the world) are observed in this hotel !! ! The rooms are terrible and they are not cleaned, they cleaned them once in two weeks, but after cleaning the room smelled of urine and feces. Toilet paper was brought only once in two weeks, and they put it on the floor next to the shoes (you understand, of course, that no one used it after that). The rooms are full of horror, the photos of the rooms on the site do not correspond to reality!! ! There are also buildings on the territory of the hotel and there are good rooms, but only (their) Turks and Europeans are accommodated there, and Russians are accommodated in an old building built God knows when!
All the lamps are without lampshades (that is, Ilyich's light bulb is everywhere), the wiring seems to be torn out of the wall (the wires stick out). But all this fades and pales in comparison with hot water, which is not there!! ! The water pressure is minimal - it barely flows from the shower (washing under the tap is our everything))), the staff was very pleased when we showed them all this crap that they have in the room, the bald Turk said that the bed is big here, for now. Thank you very verbose. Wi-fi is paid, but free does not catch anywhere. There are 2 pools on site and alternately and sometimes together they turn green and don't get cleaned until people start complaining! About the toilets near the pool is a completely different story, it is so dirty and smelly that it's hard to imagine! During our stay there it was not cleaned. Never, although I asked 4 times!!!
The hotel has its own beach (very dirty) and there is also a minibus that will take you to the beach and then take you back, but it doesn’t say that the driver can just forget about you or be an hour late !! ! As for food - almost everything is either very sour or very salty - in general, for an amateur! The only good employees (who brightened up this horror a little) are the bar and dining room workers, they are very patient and smiling, which cannot be said about the rest of the staff !!! ! I did not understand at all why 4 stars, there are too many stars here. I don't recommend this horror to anyone!
All the lamps are without lampshades (that is, Ilyich's light bulb is everywhere), the wiring seems to be torn out of the wall (the wires stick out). But all this fades and pales in comparison with hot water, which is not there!! ! The water pressure is minimal - it barely flows from the shower (washing under the tap is our everything))), the staff was very pleased when we showed them all this crap that they have in the room, the bald Turk said that the bed is big here, for now. Thank you very verbose. Wi-fi is paid, but free does not catch anywhere. There are 2 pools on site and alternately and sometimes together they turn green and don't get cleaned until people start complaining! About the toilets near the pool is a completely different story, it is so dirty and smelly that it's hard to imagine! During our stay there it was not cleaned. Never, although I asked 4 times!!!
The hotel has its own beach (very dirty) and there is also a minibus that will take you to the beach and then take you back, but it doesn’t say that the driver can just forget about you or be an hour late !! ! As for food - almost everything is either very sour or very salty - in general, for an amateur! The only good employees (who brightened up this horror a little) are the bar and dining room workers, they are very patient and smiling, which cannot be said about the rest of the staff !!! ! I did not understand at all why 4 stars, there are too many stars here. I don't recommend this horror to anyone!
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Vacationing with family. Well, I want to say a lot, but there are not enough words. The hotel does not pull on 4 stars in any place, barely 2 stars, we were in Turkey 8-9 times, most often in Kemer, and we know what 4 star hotels are, we have something to compare with, we don’t have such horror never seen before.
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Vacationing with family. Well, I want to say a lot, but there are not enough words. The hotel does not pull on 4 stars in any place, barely 2 stars, we were in Turkey 8-9 times, most often in Kemer, and we know what 4 star hotels are, we have something to compare with, we don’t have such horror never seen before...
Let's start from the very beginning.
Coronavirus and its observance in general: wear masks only in the nearest shopping center (Novamol) and in some large supermarkets, you didn’t have to wear them in the hotel, like gloves, gloves, in principle, were not needed anywhere, the temperature was measured again only in the shopping center and that’s all, keeping the distance - there was nothing either, that is, when you arrive there, you can forget that the virus exists at all, the staff also apparently forgets about it, especially in the snake bar - one cook put french fries and nuggets with his hands without gloves, there are no words absolutely, it's not even a virus, it's not hygienic...
But he was even more surprised that, having told him that it was immoral, he continued to do it ...But it was in the dining room itself that all the cooks were good, they served food all in gloves, everything was neat and good.
As for the food itself, well, there is absolutely nothing to eat here (in the dining room) - they only took vegetables and that’s it, everything was often cold, or overcooked, or overdried, in the snake bar itself they gave kebabs, fries, nuggets, charcoal fish, vegetables on the coals, burgers - there is nothing to complain about, the variety is great, only there we ate (like everyone else).
There is nothing for children to eat at all, soups are not for children, there is not even porridge) All mothers went to the nearest supermarket for milk) in the dining room itself - the cooks put food on you themselves, the only negative is the chain that does not allow you to get close to food, then you are standing behind it, and on the other side the cooks put food on you, the minus is that it’s not at all clear what kind of food is there, especially when your eyesight is poor, you could write what it is, but the cooks basically answer you what it is and what is there, so it's okay.
Another minus is that it would be much easier and better if they put food on their own plates (how much we want and what we want), otherwise the cooks serve for a very long time, there are few of them, there are a lot of people, the queues are healthy ...and while someone then he decides what he wants - it turns out you stand in line for 40 minutes ...Another minus is that they simply save on everything. One napkin per person, you ask for more - they say no, they are not! ! !
Salt and pepper in small bags per person - 1 pc. There are no toothpicks at all. There are, as it were, such sets - a fork, a knife, a spoon (large) and a napkin with small bags of salt and pepper.
Further, housekeeping - they come late, at 3 o’clock, when it’s hot and you don’t want to sit in the heat, you want to sit in the room under the air conditioner))), the floors weren’t washed at all, the bed was changed only once and then on one bed out of 3, Every day they changed towels and gave out toilet paper, which is a plus!
Of the soap-ryl accessories, only soap in the dispenser, and that's it ...no shampoo, nothing ...there was only one non-carbonated water in the mini-bar.
The audibility in the rooms is just terrible, you can hear everything, especially the toilet)), the rooms are old, we have cracks on the walls ((
There are only 6 chairs at the reception, everyone just watched you until you get up to sit down too, because only there it catches the Internet, and in the rooms the Wi-Fi is 3€ a day and then only one device.
The staff does not speak Russian well, the waiters seemed to clean everything, everything was fine in this regard, except that they cleaned the tables with one rag, then everything was sticky, the floors near the pool were very sticky and dirty) they practically did not wash them (
Also, upon arrival at the hotel, there are not enough rooms, you are taken to another hotel for the night, but there are only stairs, as we refused to live in the basement, insisted on our own and we were still settled in this hotel)
I’m generally silent about the pool, when we drove in the big pool was like a swamp, everything was in foliage, and the bottom was all in slime, now I’ll attach a photo, then it smelled like some kind of pond from us, it didn’t even smell of bleach ...then we Complained, immediately cleaned and removed it, it seems to be better)
Wi-fi - terrible, just so terrible that it’s not words, nothing was loaded from the word)
It’s 1 km to the beach, it’s a 15-17 minute walk on foot, but the road is all in stones, that is, it will definitely be difficult with a stroller) The minibus goes 4 times to the sea, this is a plus, it takes everyone to the last, that is, it makes 5 visits) but sometimes it broke down, and we were transported in a regular car)
The beach is very dirty, sand
The sea, when the waves are also very dirty, when it's calm, it's clean)
Animation - so-so, disco for children: 3-4 dances to children's songs and that's it, then the music was turned on, and there were contests and some shows, there was a lottery (paid participation), that is, something was, it was paid)
Bar - cocktails are paid, everything else is free, beer was like diluted water) on the beach from 10 to 17:00 ordinary drinks (water, coffee, tea and soda) are free)
In general, the location of the hotel is simply terrible, there is one supermarket nearby, and the rest is a bit far on foot, a real village) Nobody even knows about this hotel, especially taxi drivers who have been living there for 15 years) That is, you will leave easily, but will you arrive you unknown)
The only thing we learned at the last moment was that the Ancient City was very close - everyone should go there (ruins, ruins and just an old city with its own history) - for me personally, it was very interesting, but it’s worth going there during the day) it will be more beautiful )
We flew out at night, they didn’t even let us drink water, everything was closed)
There were only Russians, and several foreigners, they all spat, with whom they didn’t talk, everyone intends to write a real and truthful review about this village)
And so, I don’t advise anyone who has not been to Side, it’s better to choose Kemer, there is a pebble beach, but the hotels are close to the sea, close to the center, you can go somewhere, take a walk, the hotels are all good, and the city itself is very cozy, in in terms of shopping, the best option, there is a lot of choice and everything at affordable prices (but don’t forget about bidding) Side is a purely village, there is nowhere to go, take a walk, buy something there at all is unrealistic, one piece of junk ...souvenirs are also not sold in the vicinity , in general, the village)
It was also a shock for us that there were mosquitoes, there were a lot of them ...and some kind of living creatures were always crawling in the rooms, for the first time in all our trips we saw mosquitoes there ...I am silent about the flies, there were a lot of them quantity, and everyone was biting.
Many stopped by the hotel and immediately moved to others (for an additional fee), because there is horror)
Even approaching the hotel - the first impression of it - the village and the village. . .
Let's start from the very beginning.
Coronavirus and its observance in general: wear masks only in the nearest shopping center (Novamol) and in some large supermarkets, you didn’t have to wear them in the hotel, like gloves, gloves, in principle, were not needed anywhere, the temperature was measured again only in the shopping center and that’s all, keeping the distance - there was nothing either, that is, when you arrive there, you can forget that the virus exists at all, the staff also apparently forgets about it, especially in the snake bar - one cook put french fries and nuggets with his hands without gloves, there are no words absolutely, it's not even a virus, it's not hygienic...
But he was even more surprised that, having told him that it was immoral, he continued to do it ...But it was in the dining room itself that all the cooks were good, they served food all in gloves, everything was neat and good.
As for the food itself, well, there is absolutely nothing to eat here (in the dining room) - they only took vegetables and that’s it, everything was often cold, or overcooked, or overdried, in the snake bar itself they gave kebabs, fries, nuggets, charcoal fish, vegetables on the coals, burgers - there is nothing to complain about, the variety is great, only there we ate (like everyone else).
There is nothing for children to eat at all, soups are not for children, there is not even porridge) All mothers went to the nearest supermarket for milk) in the dining room itself - the cooks put food on you themselves, the only negative is the chain that does not allow you to get close to food, then you are standing behind it, and on the other side the cooks put food on you, the minus is that it’s not at all clear what kind of food is there, especially when your eyesight is poor, you could write what it is, but the cooks basically answer you what it is and what is there, so it's okay.
Another minus is that it would be much easier and better if they put food on their own plates (how much we want and what we want), otherwise the cooks serve for a very long time, there are few of them, there are a lot of people, the queues are healthy ...and while someone then he decides what he wants - it turns out you stand in line for 40 minutes ...Another minus is that they simply save on everything. One napkin per person, you ask for more - they say no, they are not! ! !
Salt and pepper in small bags per person - 1 pc. There are no toothpicks at all. There are, as it were, such sets - a fork, a knife, a spoon (large) and a napkin with small bags of salt and pepper.
Further, housekeeping - they come late, at 3 o’clock, when it’s hot and you don’t want to sit in the heat, you want to sit in the room under the air conditioner))), the floors weren’t washed at all, the bed was changed only once and then on one bed out of 3, Every day they changed towels and gave out toilet paper, which is a plus!
Of the soap-ryl accessories, only soap in the dispenser, and that's it ...no shampoo, nothing ...there was only one non-carbonated water in the mini-bar.
The audibility in the rooms is just terrible, you can hear everything, especially the toilet)), the rooms are old, we have cracks on the walls ((
There are only 6 chairs at the reception, everyone just watched you until you get up to sit down too, because only there it catches the Internet, and in the rooms the Wi-Fi is 3€ a day and then only one device.
The staff does not speak Russian well, the waiters seemed to clean everything, everything was fine in this regard, except that they cleaned the tables with one rag, then everything was sticky, the floors near the pool were very sticky and dirty) they practically did not wash them (
Also, upon arrival at the hotel, there are not enough rooms, you are taken to another hotel for the night, but there are only stairs, as we refused to live in the basement, insisted on our own and we were still settled in this hotel)
I’m generally silent about the pool, when we drove in the big pool was like a swamp, everything was in foliage, and the bottom was all in slime, now I’ll attach a photo, then it smelled like some kind of pond from us, it didn’t even smell of bleach ...then we Complained, immediately cleaned and removed it, it seems to be better)
Wi-fi - terrible, just so terrible that it’s not words, nothing was loaded from the word)
It’s 1 km to the beach, it’s a 15-17 minute walk on foot, but the road is all in stones, that is, it will definitely be difficult with a stroller) The minibus goes 4 times to the sea, this is a plus, it takes everyone to the last, that is, it makes 5 visits) but sometimes it broke down, and we were transported in a regular car)
The beach is very dirty, sand
The sea, when the waves are also very dirty, when it's calm, it's clean)
Animation - so-so, disco for children: 3-4 dances to children's songs and that's it, then the music was turned on, and there were contests and some shows, there was a lottery (paid participation), that is, something was, it was paid)
Bar - cocktails are paid, everything else is free, beer was like diluted water) on the beach from 10 to 17:00 ordinary drinks (water, coffee, tea and soda) are free)
In general, the location of the hotel is simply terrible, there is one supermarket nearby, and the rest is a bit far on foot, a real village) Nobody even knows about this hotel, especially taxi drivers who have been living there for 15 years) That is, you will leave easily, but will you arrive you unknown)
The only thing we learned at the last moment was that the Ancient City was very close - everyone should go there (ruins, ruins and just an old city with its own history) - for me personally, it was very interesting, but it’s worth going there during the day) it will be more beautiful )
We flew out at night, they didn’t even let us drink water, everything was closed)
There were only Russians, and several foreigners, they all spat, with whom they didn’t talk, everyone intends to write a real and truthful review about this village)
And so, I don’t advise anyone who has not been to Side, it’s better to choose Kemer, there is a pebble beach, but the hotels are close to the sea, close to the center, you can go somewhere, take a walk, the hotels are all good, and the city itself is very cozy, in in terms of shopping, the best option, there is a lot of choice and everything at affordable prices (but don’t forget about bidding) Side is a purely village, there is nowhere to go, take a walk, buy something there at all is unrealistic, one piece of junk ...souvenirs are also not sold in the vicinity , in general, the village)
It was also a shock for us that there were mosquitoes, there were a lot of them ...and some kind of living creatures were always crawling in the rooms, for the first time in all our trips we saw mosquitoes there ...I am silent about the flies, there were a lot of them quantity, and everyone was biting.
Many stopped by the hotel and immediately moved to others (for an additional fee), because there is horror)
Even approaching the hotel - the first impression of it - the village and the village. . .
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• 9
A complete discrepancy between the information on the site and live! The hotel is in a terrible state, not prepared to receive Russian tourists, this is a garbage dump, not a hotel! Everything that is written in the description is a complete lie, more than half of the services are not provided, not only for free, but in general! I never thought that in a hotel with a 4-star mark, water would be poured into bottles, the hotel staff on the 2nd day of rest said that now we have to bring empty bottles and they will pour water (what replenishment of the mini-bar with water is mentioned in the description ).
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A complete discrepancy between the information on the site and live!
The hotel is in a terrible state, not prepared to receive Russian tourists, this is a garbage dump, not a hotel!
Everything that is written in the description is a complete lie, more than half of the services are not provided, not only for free, but in general!
I never thought that in a hotel with a 4-star mark, water would be poured into bottles, the hotel staff on the 2nd day of rest said that now we have to bring empty bottles and they will pour water (what replenishment of the mini-bar with water is mentioned in the description ).
There are no beach towels, you have to beg at the reception, to which the employee said to take those that are in the room (the question "How to wipe yourself in the room? " remained unanswered).
The rooms are in a terrible state, dead walls, mold, chips, doors look like they were knocked out, no hair dryer! (although this is indicated in the description! ) Hot water goes as it wants, if you have time - you are lucky, no - wash yourself with cold water. The shower room stinks of mustiness, and we and our little child must breathe this.
About the crib is a completely different story, when we saw what we brought to our child, the hair stood on end, the feeling that it was brought from the nearest garbage dump.
Everything was divorced, stained, broken, they couldn’t touch her, she just fell on her side, how you can put a child to sleep in “this”, I don’t know! When asked by the hotel staff if such a bed were brought to their child, how they would react, as always, there was no answer.
Small dining room, huge queues, kitchen staff can not cope.
I also note that the food is not signed, the waiters do not speak either Russian or English, you have to explain yourself almost with gestures (but the description indicates that they speak several languages).
A small selection of food, there is nothing to feed the child, from the word "absolutely"!
The playground is dead.
Only one pool out of 2 is working, one of them just bloomed and no one does anything about it.
Wi-fi works in such a way that in 3 days you can get through to someone or write to them.
I would also like to note that for the first time in our lives, being abroad, we are faced with the fact that there is no guide in the transfer from the airport, no information, the driver who does not speak Russian.
A guide in a hotel is generally a separate issue, we are faced with such an incompetent person representing the interests of the company for the first time.
Why it is needed at all is not clear.
Let's start with the fact that this lady in no way, even for the sake of appearance, did not pretend that she was imbued with the situation.
We turned to her for help as a representative of the company, but we did not receive a clear answer to any question, our problem was not solved in any way.
She refused to help us and resolve issues.
Arriving on a long-awaited vacation, we wanted to spend time with comfort and convenience, but in the end it was completely ruined thanks to false information!
The hotel is in a terrible state, not prepared to receive Russian tourists, this is a garbage dump, not a hotel!
Everything that is written in the description is a complete lie, more than half of the services are not provided, not only for free, but in general!
I never thought that in a hotel with a 4-star mark, water would be poured into bottles, the hotel staff on the 2nd day of rest said that now we have to bring empty bottles and they will pour water (what replenishment of the mini-bar with water is mentioned in the description ).
There are no beach towels, you have to beg at the reception, to which the employee said to take those that are in the room (the question "How to wipe yourself in the room? " remained unanswered).
The rooms are in a terrible state, dead walls, mold, chips, doors look like they were knocked out, no hair dryer! (although this is indicated in the description! ) Hot water goes as it wants, if you have time - you are lucky, no - wash yourself with cold water. The shower room stinks of mustiness, and we and our little child must breathe this.
About the crib is a completely different story, when we saw what we brought to our child, the hair stood on end, the feeling that it was brought from the nearest garbage dump.
Everything was divorced, stained, broken, they couldn’t touch her, she just fell on her side, how you can put a child to sleep in “this”, I don’t know! When asked by the hotel staff if such a bed were brought to their child, how they would react, as always, there was no answer.
Small dining room, huge queues, kitchen staff can not cope.
I also note that the food is not signed, the waiters do not speak either Russian or English, you have to explain yourself almost with gestures (but the description indicates that they speak several languages).
A small selection of food, there is nothing to feed the child, from the word "absolutely"!
The playground is dead.
Only one pool out of 2 is working, one of them just bloomed and no one does anything about it.
Wi-fi works in such a way that in 3 days you can get through to someone or write to them.
I would also like to note that for the first time in our lives, being abroad, we are faced with the fact that there is no guide in the transfer from the airport, no information, the driver who does not speak Russian.
A guide in a hotel is generally a separate issue, we are faced with such an incompetent person representing the interests of the company for the first time.
Why it is needed at all is not clear.
Let's start with the fact that this lady in no way, even for the sake of appearance, did not pretend that she was imbued with the situation.
We turned to her for help as a representative of the company, but we did not receive a clear answer to any question, our problem was not solved in any way.
She refused to help us and resolve issues.
Arriving on a long-awaited vacation, we wanted to spend time with comfort and convenience, but in the end it was completely ruined thanks to false information!
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• 2
Weak trio, they clean the territory very poorly, very dirty near the pools and in the dining room, the food was better when the hotel was not fully loaded, not in terms of quantity but in terms of diversity, and the most unpleasant thing is the attitude of the staff, selective, to the Turks and without a queue and that's it better, you feel second-class, although you paid the same money.
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Weak trio, they clean the territory very poorly, very dirty near the pools and in the dining room, the food was better when the hotel was not fully loaded, not in terms of quantity but in terms of diversity, and the most unpleasant thing is the attitude of the staff, selective, to the Turks and without a queue and that's it better, you feel second-class, although you paid the same money. The rooms are large and good, everything worked for us and the maid cleaned well, there are no complaints, the sea is 15 minutes. to go, the beach with a good sunset, near the Old Town.
The pools are forgotten to be processed and they turn green, they are closed in turn for processing.
Conclusion: look for another hotel for this money.
The pools are forgotten to be processed and they turn green, they are closed in turn for processing.
Conclusion: look for another hotel for this money.
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• 7
The hotel is not 4 stars, as stated, but a triple. Bottled water is not provided, only in a glass at the bar. Wi-fi is paid. Free as promised, wait until the end of your holiday. On the beach, sunbeds and umbrellas are free. There are no beach towels. The beach is public, dirty, there are fleas. The beach bar only non-alcoholic drinks, the rest is paid.
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The hotel is not 4 stars, as stated, but a triple. Bottled water is not provided, only in a glass at the bar. Wi-fi is paid. Free as promised, wait until the end of your holiday. On the beach, sunbeds and umbrellas are free. There are no beach towels. The beach is public, dirty, there are fleas. The beach bar only non-alcoholic drinks, the rest is paid. To the beach 10-12 minutes at a quick pace along a rocky road. The car carries to the beach several times a day, but they may forget to pick it up. The food is monotonous and scarce. The food lines are huge. Toilets on the beach and at the pool horror. Sanitizers are not replenished. There is a problem with water and in the room. It's just not in the barrel. The staff speaks fluent Russian. The sea is wonderful, and this is the only plus. I will not go to this hotel again and will only recommend it to my enemy.
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• 12
