Don't even need free

Written: 4 october 2020
Travel time: 23 — 30 september 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 2.0
Amenities: 5.0
We rested in this hotel together with my 2-year-old daughter at the end of September 2020, already on the 3rd day I wanted to leave this hotel and return home! Upon arrival, they handed over the luggage for processing, at the entrance they measure the temperature. After filling out all the documents, they are escorted to the room and the escort stands impudently and waits for a tip.

We arrived at the hotel just in time for dinner, but we didn’t manage to get into the restaurant right away - all the tables were occupied, since then it turned out that tables had to be occupied in advance (someone put masks, caps, any thing on the table) and could come to the end of dinner only! In connection with the new rules, the entrance to the restaurant is only in a mask (that is, to take food and drinks), but then in the restaurant everyone goes without a maxi and throughout the hotel too.

The entrance to the tables with food will be tied with signal tapes and behind it is a restaurant employee who serves you the food you have chosen (by the way, no one really knows English, and even more so Russian), it’s very hard to explain to them, the food is served almost cold because for the fact that it is in open pallets and is not covered with a lid.

The range of food is simply disgusting, every day the same thing, for lunch one type of soup and one that even pigs will not eat (for all the time in the hotel I did not see anyone with soup for lunch), there was no porridge for breakfast at all! THEREFORE THE CHILD WAS CONSTANTLY HUNGRY! The chicken is dry, the fish has an incomprehensible taste, more or less steamed food, and even then not always. My daughter ate only pancakes for breakfast (at the end of the vacation she began to take more of them at breakfast so that the child could eat them during the day). There is no children's restaurant, you will also have to look for a children's chair to feed the child.
She constantly asked for a small spoon, small teaspoon (small spoon or small teaspoon) to feed the child, for which all the employees, except for one (who did not work every day) sent to the main restaurant where they serve soup for a large spoon.

I tried to explain in both English and Russian that there are large spoons, and I need a small one for a child, but no one understood. Basically, all restaurant food consists of pasta and fries and salads. Sweets, to my great surprise, the choice is very poor and this is in a Turkish restaurant! Just incredible queues for coffee and tea, you can’t even go to the bar for water! And because of the serving of food in the restaurant itself, there are always queues everywhere! And at the same time, the staff in such queues allows themselves to talk among themselves, they can leave to stand to talk and return as if nothing had happened!

Lunch by the sea, no comment. It's either rice and fries or fries and spaghetti. Fish or chicken wings.

The room is ordinary, just the most ordinary. At the entrance to the bed lay a package with a bunch of not ironed! and not quite tidy towels (some towels were clearly old and the threads were unraveling, some in incomprehensible black stains, apparently they once washed the floor and they did not wash off), the towels were hard. Room cleaning, if you can call it cleaning, was not done every day. In the shower, at the entrance, a hairpin was lying on the floor, so it remained lying there when we left. They didn't clean our place for two days, then they cleaned up and didn't put soap accessories and drinking water. Having said this at the reception that I need BOTTLED drinking water for a child in the room, they answered me that take water in the restaurant and in the bar (and there water is served in sealed plastic glasses). But the next day they brought everything to the room. Foot towels were put only twice.

We lived in room 2314 and the windows overlooked the pool.
The music blared so loudly from the pool that I thought there was a wireless speaker in the room. My daughter slept in a daytime sleep (from 13 to 15 approximately) disgustingly, she constantly woke up and because of this she had to be put to sleep on the beach at +37 / +38 degrees. In the evenings they constantly sit and yell at the pool until 2-3 at night, leaving a bunch of garbage, bags of cigarette butts. At the reception, they answered that THIS IS OUR HOTEL AND WHAT WE WANT THAT AND WE DO, WE DO NOT CARE!! ! During the vacation, neither I nor the child could sleep properly.

Their blanket is a large waffle towel, and the pillow is like our textbook in the crib at home.

The playground is NOT lit! Only in my presence were the children hit twice by the swings when the PARENTS rolled their little children. Children run around the playground and they are not quite visible in the dark, and it will not work to stop the swing abruptly, because they are made by a chain. There is no animation for children, there is really no disco.
There were a lot of children in the hotel, but practically no one came to the animation, at most 6-7 people. Yes, and just somewhere to walk around the hotel with a child nowhere to take a walk. From 15 to 16 they give out ice cream at the pool, but it is not even possible to eat it. From the taste of ice cream and there is nothing. The child loves ice cream very much, but did not eat this ice cream at all.

Wi-fi only at the reception and near it, so there are always a lot of people and noisy. In the room, you can not even try to write something and open websites, it will not work.

There is a minibus to the sea and back, but during the week of staying at the hotel we got on it only twice. It's good to be close to the sea. It either stands empty near the hotel, and if you come from the sea and it is not there, upon arrival at the hotel there is no minibus in the hotel either.


The hotel is more focused on the Germans, there are a lot of them in the hotel and the attitude of the staff towards them is completely different. They smile at them, talk to them, etc.
Of the pluses, only the sea, a good entry into the sea, delicious free cakes on the sea, which were baked by a woman after dinner, and a large pool in the hotel (there is also a children's pool and this is a plus). I WILL NEVER GO TO THIS HOTEL, even for free!!!!! !
Translated automatically from Russian. View original