This hotel is a mess!

Written: 31 december 2017
Travel time: 23 — 30 december 2017
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Hello. I want to share my terrible feelings about the hotel Zhador. We came with a group of friends and sisters, hoping to get a positive holiday. But such. . . Even in my wildest dreams, I couldn't imagine what could happen to me. I'll start everything in order. We arrived in a very positive mood. Initially, the hotel seemed quite normal to us. Good welcome, friendly hotel staff. The rooms are decent, but they were cleaned there terribly (they just pretended to be cleaned). Almost no animation. Thanks to a very nice woman who played the violin. On December 25, my sister, my friend, and there was another guy with us, we decided to go to a disco. There was practically no one at the disco except us. Another 2-3 people were there. The music was put on by 2 DJs. I don't know their names. We behaved decently, just danced and did not touch anyone. When I was next to one DJ, he hit me on the pope. I was shocked. And I didn’t even know how to react to this, because I didn’t expect such impudence. I told the guy who was with us about it. He expressed a desire to talk to him. I said don't do it, I don’t want conflicts and I don’t want to spoil the mood for myself or anyone. We danced a little and got ready to leave the disco. We headed to the exit in the fourth, but my friend liked the song that started again and she and her boyfriend decided to dance some more. And my cousin and I went to the exit. In the corridor we met this DJ again, who was standing and smoking (although smoking is prohibited there). Passing by, I stopped and told him about my indignation, and specifically, I said that I believe that he had no right to slap me on the pope. Moreover, I did not give him a reason for this. I didn't even look in his direction. To which, he began to insult me, behave inappropriately, tell me in a rude manner that I was a buzzing woman. (as the employee of this hotel later told me that at that moment this DJ was drunk). He began to beat me, I began to defend myself, pulled out a tuft of hair, a hematoma on my head, a bruise on my neck with a bruise, etc. My Sister screamed, everything was in front of her eyes and lay down for help. Everyone else came running and dragged him away from me. They called the police. Hotel workers immediately began to remove everything from video cameras. At that moment I was just in a state of shock. I will not write all the details, but I stayed at the police until 6:00 in the morning. Terrible attitude and understanding that you were in a foreign country, in general, sheer lawlessness. The hotel management reacted badly to this situation. Firstly, the senior manager of this hotel set the conditions for us that he would only speak English. Although we all flew from Germany, we know Russian and they have a lot of staff in the hotel who speak Russian and German. Secondly, he postponed our meetings (not only was I in a state of shock, I also had to stubbornly wait for someone to talk to me). Nobody brought any changes. The next day, after the incident, I went to the first-aid post (on the territory of the hotel), told the symptoms, the doctor decided that I should go to the hospital. My friend and I went to the hospital in an ambulance, they examined me there, gave me an injection, and for this I paid 321.18 € (+ interest for transfer from the card). The general manager of the hotel, Zhador, told us that not only moral, but also material expenses) they are not going to reimburse. He said that my health insurance company should return this money to me. All these negotiations were long and unpleasant, I will not write all the details. In general, dear tourists, if something happens in this hotel, I realized that no one will protect you. In the end, he offered to pay me for 2 massages, in exchange for the fact that I should not tell anyone about what happened and sign some papers. I refused. We also called our tour operator, who told us that he couldn’t help either and that he only offered excursions. In general, the holiday was ruined. I think that I will not go to Turkey again, although before the last trip I had a completely different impression.
Translated automatically from Russian. View original