Horrible

Written: 27 july 2021
Travel time: 19 — 28 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We flew here at 7 in the morning, check-in was only at 14.00, we were given a room at 12, going into the room I was horrified how dirty it was!! ! Mold everywhere!! ! Immediately went down to the reception! They refused to change the number! With a guide, they somehow knocked out a replacement and not earlier than 14.00. Somehow settled in! The room is not really cleaned! Until you say! The food is tasteless, monotonous, cold! We remind you that this is a luxury hotel! Ultra All Inclusive!! ! Ultra doesn't smell at all! 3 stars, or even 2, no more! And of course, the ultra word will rule out altogether! The usual all inclusive!
The cherry on the cake is the covid test!! ! Warn warned that you need to sign up and pass! But not a word about what it is paid and how much it costs !! ! What if people don't leave money? They won't let us out of the country! ? After all, $60 for two! Moreover, at the reception they say that they are not obliged to warn that it is a fee!
We will never stay at this hotel again and will not recommend it to anyone! A broken-down bus, some kind of garbage collected, carries to the beach! Luxury hotel!! ! In short, I don't recommend it to anyone! This money is clearly not worth it! Also check out at 12! And we have a plane at 11 at night !! ! They are evicted from the room and you are on the street for a day !! ! Given that there are few people! There are free rooms! Terrible hotel experience! As it turned out, they are talking through one about the test, money laundering!
Translated automatically from Russian. View original