We rested with my daughter 12 years old in June 2021, not for the first time in this hotel, so there is something to compare with. We went here again, because we liked it last year. But I think this is the last time. For 2 weeks, a room was ordered from the tour operator in which we rested before, the request was duplicated on the eve of departure.
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We rested with my daughter 12 years old in June 2021, not for the first time in this hotel, so there is something to compare with. We went here again, because we liked it last year. But I think this is the last time. For 2 weeks, a room was ordered from the tour operator in which we rested before, the request was duplicated on the eve of departure. As a result, at the reception, a girl who spoke Russian in a rude manner said that this room was occupied, this was in a half-empty hotel. I had to carry 2 suitcases with the child to the reception.
As a result, settled in a room near the elevator with a non-working shower. The Internet in the hotel is a whole problem, it was necessary to try to contact the hotel guide. the tour almost failed, they didn’t know the time of departure, and the Internet caught only at one point in the hotel. The TV was somehow strange, it was impossible to watch it, so they didn’t turn it on later. Savings are visible in everything: bed linen with holes, smelly shampoo 3 cans for 11 days, we are not talking about any air conditioner. Food is also a problem. They lay it out like it was stolen. You won't even take an apple yourself. Although I talked with tourists from neighboring hotels, there are salads and fruits, you can take everything yourself. The food is monotonous. There is no mention of any sushi at all.
The water park is good. But the water in the pool is so chlorinated that by the time we left, the smell of bleach was everywhere. We won't go here again. It's a pity, once were delighted with this hotel.
As a result, settled in a room near the elevator with a non-working shower. The Internet in the hotel is a whole problem, it was necessary to try to contact the hotel guide. the tour almost failed, they didn’t know the time of departure, and the Internet caught only at one point in the hotel. The TV was somehow strange, it was impossible to watch it, so they didn’t turn it on later. Savings are visible in everything: bed linen with holes, smelly shampoo 3 cans for 11 days, we are not talking about any air conditioner. Food is also a problem. They lay it out like it was stolen. You won't even take an apple yourself. Although I talked with tourists from neighboring hotels, there are salads and fruits, you can take everything yourself. The food is monotonous. There is no mention of any sushi at all.
The water park is good. But the water in the pool is so chlorinated that by the time we left, the smell of bleach was everywhere. We won't go here again. It's a pity, once were delighted with this hotel.
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I have been living in Turkey for 22 years, in Antalya, respectively, I have traveled to a very large number of hotels. I am writing a review for the first time, it boiled. It is about this hotel that I want to say briefly, I have never seen worse in my life, maybe due to the fact that we went to quality hotels (Belek, Kundu).
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I have been living in Turkey for 22 years, in Antalya, respectively, I have traveled to a very large number of hotels. I am writing a review for the first time, it boiled. It is about this hotel that I want to say briefly, I have never seen worse in my life, maybe due to the fact that we went to quality hotels (Belek, Kundu). By the way, over the past 4 months this is the 5th hotel we have visited. It’s very dirty, and everywhere, the children’s pool was especially important to me, I didn’t want my five-year-old child to catch an infection, especially during a pandemic. There is even a photo. The work of the staff is a separate conversation, at zero. Moreover, many ignore, and the attitude towards the client is selective. For example, at the distribution of salads, I’m standing next to a German, we are both without a mask, they serve him, but they tell me - we don’t serve without a mask (Curtain... That is, the rules are different for everyone (
Kitchen. You won't leave hungry, of course. But complete trash. Of course, everyone has different tastes, but somehow I can’t eat sour salad. I’m generally silent about the choice, it’s not there, what, for example, beef meat, unfortunately, you won’t know. You can leave on pasta (. Do not rely on the quality of drinks, this is not here.
Number. Terrible sewer stink. The furniture is tired, it doesn't matter compared to the stench.
Spa. The sauna does not work, the hammam works for those who redeem the service package. Not for mere mortals. That is, according to the law, the hamam is officially closed due to the pandemic, but the pandemic disappears for money. Nonsense. (
Beach towels or stained or with holes, no options. You have to come with yours.
Before I check into a hotel, I always call and ask everything, I have a good Turkish language) They said on the phone that everything was working, even the evening animation, in fact nothing.
The only thing that is worthwhile here is the water park, no pretensions. And the girls are animators in the Mini Club.
There is so much more to write. . .
I always look at everything with a positive, I don’t get to the bottom of anything, but it’s just tin. In general, I don’t have a foot in this chain of hotels, but it’s up to you.
Addition: in the end, I, with my 5-year-old son, ended up in the hospital on the 3rd day of our stay in this luxury hotel. The diagnosis - food poisoning, with all the consequences, went through all the circles of hell: tests, x-rays, droppers, we are undergoing treatment with antibiotics (all supporting documents from the hospital are available). Okay, I'm an adult, sorry for the child. I really want to believe that no other family will fall into such a situation.
Kitchen. You won't leave hungry, of course. But complete trash. Of course, everyone has different tastes, but somehow I can’t eat sour salad. I’m generally silent about the choice, it’s not there, what, for example, beef meat, unfortunately, you won’t know. You can leave on pasta (. Do not rely on the quality of drinks, this is not here.
Number. Terrible sewer stink. The furniture is tired, it doesn't matter compared to the stench.
Spa. The sauna does not work, the hammam works for those who redeem the service package. Not for mere mortals. That is, according to the law, the hamam is officially closed due to the pandemic, but the pandemic disappears for money. Nonsense. (
Beach towels or stained or with holes, no options. You have to come with yours.
Before I check into a hotel, I always call and ask everything, I have a good Turkish language) They said on the phone that everything was working, even the evening animation, in fact nothing.
The only thing that is worthwhile here is the water park, no pretensions. And the girls are animators in the Mini Club.
There is so much more to write. . .
I always look at everything with a positive, I don’t get to the bottom of anything, but it’s just tin. In general, I don’t have a foot in this chain of hotels, but it’s up to you.
Addition: in the end, I, with my 5-year-old son, ended up in the hospital on the 3rd day of our stay in this luxury hotel. The diagnosis - food poisoning, with all the consequences, went through all the circles of hell: tests, x-rays, droppers, we are undergoing treatment with antibiotics (all supporting documents from the hospital are available). Okay, I'm an adult, sorry for the child. I really want to believe that no other family will fall into such a situation.
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We were at the end of May 2021. The main criteria was the water park and the sandy beach. Everything matched. The food is excellent, the room is clean. They gave a standard for 4 (cramped), I think it was designed for 2 + a child, but we were given a bed 1-ku, 2-ku and a folding chair. mini bar updated every day (water, tea).
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We were at the end of May 2021. The main criteria was the water park and the sandy beach. Everything matched. The food is excellent, the room is clean. They gave a standard for 4 (cramped), I think it was designed for 2 + a child, but we were given a bed 1-ku, 2-ku and a folding chair. mini bar updated every day (water, tea). Near the pool and on the beach there were always enough places and sun loungers.
There are no complaints about the staff, I was upset that they did not know Russian at the reception (this was the first time), considering that there are a lot of Russian and Ukrainian speakers in the hotel. The woman at the a la carte restaurant was very upset. We never got there. Of the declared, only Italian worked (once a week) and Turkish (several times). Italian did not have time, they came to reserve Turkish for the day, by the way, the time is from 9:30 to 12:00 (when everything is mostly at sea). It’s very convenient ((. They came - the base hung up, said she’ll write it down tomorrow (by the way, she doesn’t speak Russian either). We come the next day, she says - no, you need to write in advance for today. And pretends that she doesn’t understand that I I explain. A very unpleasant woman. They didn’t argue - they didn’t really want to, they left. The sediment remained.
And so everywhere there are small nuances. Savings everywhere. The room was cleaned, but the bedding was changed 1 time on the second day after check-in and that's it. Water park by the clock, not all slides worked, the water was screwed up, they even stopped when they went down in the middle of the slide. The bus schedule is also not very convenient, and if you miss 15-20 minutes on foot in the heat, it’s a dubious pleasure. The room was given with a view of the wasteland (later I found out that there are only 5-6 of these rooms out of all). The blinds are broken. We stopped, we were tired, we wanted to wash with the children - while they went down, they explained, they called the repairman, while he twisted it, explained through an interpreter, went for the detail, but did it. In general, nonsense, but unpleasant.
Due to quarantine, there is no animation, during the day it’s still somehow, and in the evening there is a disco for kids and that’s it. Sat and played cards. Boring. Many shops are also closed, many do not work, everyone wears a mask. Sadly. Lots of closed hotels. They say it's good that ours works. Either the quarantine is so knocked down or I don’t know. In general, the hotel is good - clean. convenient with children, much thought out, the food is excellent. We had a good rest, but we will not go to this hotel again.
There are no complaints about the staff, I was upset that they did not know Russian at the reception (this was the first time), considering that there are a lot of Russian and Ukrainian speakers in the hotel. The woman at the a la carte restaurant was very upset. We never got there. Of the declared, only Italian worked (once a week) and Turkish (several times). Italian did not have time, they came to reserve Turkish for the day, by the way, the time is from 9:30 to 12:00 (when everything is mostly at sea). It’s very convenient ((. They came - the base hung up, said she’ll write it down tomorrow (by the way, she doesn’t speak Russian either). We come the next day, she says - no, you need to write in advance for today. And pretends that she doesn’t understand that I I explain. A very unpleasant woman. They didn’t argue - they didn’t really want to, they left. The sediment remained.
And so everywhere there are small nuances. Savings everywhere. The room was cleaned, but the bedding was changed 1 time on the second day after check-in and that's it. Water park by the clock, not all slides worked, the water was screwed up, they even stopped when they went down in the middle of the slide. The bus schedule is also not very convenient, and if you miss 15-20 minutes on foot in the heat, it’s a dubious pleasure. The room was given with a view of the wasteland (later I found out that there are only 5-6 of these rooms out of all). The blinds are broken. We stopped, we were tired, we wanted to wash with the children - while they went down, they explained, they called the repairman, while he twisted it, explained through an interpreter, went for the detail, but did it. In general, nonsense, but unpleasant.
Due to quarantine, there is no animation, during the day it’s still somehow, and in the evening there is a disco for kids and that’s it. Sat and played cards. Boring. Many shops are also closed, many do not work, everyone wears a mask. Sadly. Lots of closed hotels. They say it's good that ours works. Either the quarantine is so knocked down or I don’t know. In general, the hotel is good - clean. convenient with children, much thought out, the food is excellent. We had a good rest, but we will not go to this hotel again.
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The hotel is really good. We took a double room overlooking the pool. The restaurant is excellent, the animation in the hotel is interesting, wi-fi catches almost everywhere. There is a bus to the sea, this circumstance did not spoil the impression at all. The beach is gorgeous and the restaurant on the beach is very personal.
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The hotel is really good. We took a double room overlooking the pool. The restaurant is excellent, the animation in the hotel is interesting, wi-fi catches almost everywhere. There is a bus to the sea, this circumstance did not spoil the impression at all. The beach is gorgeous and the restaurant on the beach is very personal. We had a wonderful rest, but there were still two minuses: this was the lack of animation on the beach and the stupid cleaning lady, who was not corrected by either tips or complaints at the reception...... the floors were washed perfectly, but either she would take the blankets, or all the toilet paper...... and so, vacation with children was wonderful.
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all very much. Service on top. Animators don't stick. There is a pool for relaxation. Food tasty and varied! Very satisfied! Our family enjoyed it. especially a water park on site. The children were delighted. a children's pool with slides and a playground.
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all very much. Service on top. Animators don't stick. There is a pool for relaxation. Food tasty and varied! Very satisfied! Our family enjoyed it. especially a water park on site. The children were delighted. a children's pool with slides and a playground.
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