Rested in a hotel with three families (adults without children). Enjoyed our holiday, we will definitely be back. From Antalya airport we drove 2 hours. We were the last to arrive (5th hotel), so it took a long time, but it didn’t bother us at all. We arrived around 2pm so we were seated right away. The safe is paid, so who needs it immediately at the reception, pay and it will be unlocked for you (I don’t remember exactly, 2 or 3 dollars per day).
… More ▾
Rested in a hotel with three families (adults without children). Enjoyed our holiday, we will definitely be back. From Antalya airport we drove 2 hours. We were the last to arrive (5th hotel), so it took a long time, but it didn’t bother us at all. We arrived around 2pm so we were seated right away. The safe is paid, so who needs it immediately at the reception, pay and it will be unlocked for you (I don’t remember exactly, 2 or 3 dollars per day). All three rooms were given side by side on the 7th floor overlooking the river. The view is chic. Everything worked in our rooms; furniture, plumbing - fairly new, good repair. Room cleaning is excellent, plumbing is always cleaned, floors are washed. Beautiful hotel grounds both outside and inside. There are 4 swimming pools on the territory: one large, long throughout the territory, 1.40 m deep, the second one is for kids, the third one with slides (6 slides, one of them descent in circles), the fourth indoor one (it was no longer working when we arrived, only in cold season operates).
The beach is a 5-minute walk along a beautiful coniferous alley. On the beach there is a bar with a restaurant and many rows of sunbeds under awnings. The bar is open from 10 to 17, the restaurant is open from 12 to 16. The variety of the restaurant is not as great as in the main building. But personally, it was super for us, we stayed on the beach for lunch. I liked the wide coastline and the long distance between the beaches of the hotels. There is sand on the beach. The entry into the sea is smooth, a small strip of pebbles, but special shoes (corals) are not needed here. Upon arrival, the water in the sea was refreshing +22. . . +23, everything got warmer every day. We really enjoyed this period. It was already warm, but not hot. The hotel was occupied by 30-40%. From Friday to Monday, the people obviously increased, the locals come for the weekend to relax.
Free Wi-Fi is available throughout the hotel and on the beach. Social networks, YouTube, calls - everything worked fine. We did not buy an additional SIM card.
The food was tasty and varied: meat, fish, side dishes (always cooked in a large number of various dishes), a lot of vegetables and herbs, snacks, fruits, sweets, ice cream, etc. There were no crowds near the food, food distributors did not make anyone wait, they worked very quickly. Alcohol is only local, but good enough. We are more into cocktails (we liked how we did it).
If you come for 7 or more nights, you can visit one A La Carte restaurant by appointment. During our stay there was a Turkish and Italian restaurant. Tip: book as soon as you arrive. We delayed a little and only booked in the middle of the holiday, so we only got to the Italian restaurant and on our last night of stay. But they wanted to study Turkish : ) But I was also pleased with Italian. Appetizers, salads and soup with dessert were the same for everyone, they chose only hot. But the atmosphere, the service, the food itself were amazing.
About animation. The team works during the daytime near the pool, all activities are there. We are beach mates : ), so we don't even know what happened. In the evening, on a small heel near the pool bar, they organized something for the kids. There was no adult program in the amphitheater - they referred to strict quarantine in Turkey.
There are a couple of small minuses that I would like to turn into a plus in the future. The SPA center is very good in this hotel, but personally I was overwhelmed when every day, when you come for beach towels (issued at the SPA), they impose a massage on you. And on arrival, with all our large company, we went to the hammam with peeling, foam and massage procedures and clearly said that we would not like more additional procedures. Well, the second nuance - beach towels. For 9 days of stay, we only came across 2 times more or less normal. They are very worn, some already seemed transparent from old age. We went on an excursion, respectively, there were tourists from different hotels, some tourists even approached us, apologized and asked what kind of hotel we have with such towels : ) Something like that....
Independently 2 times went to the old town of Side. Who loves antiquity, you should definitely go there. We really liked it. Go outside the hotel to the road and immediately the bus stop on the left. Bus number 11 to the Old City, drive 20-25 minutes. You can also get to the large shopping center Nova Mol by bus number 2. There are many different shops with fixed prices and very reasonable prices. To get back to the hotel, you need to take bus number 10, no matter which one you went there. The main thing is to tell the driver which hotel you are in. The fare is from 3.5 liras to 4.5, depending on where and from where you are going. In order not to strain, you can pay $ 1, most importantly without change. Minibuses are comfortable, clean and air-conditioned.
The beach is a 5-minute walk along a beautiful coniferous alley. On the beach there is a bar with a restaurant and many rows of sunbeds under awnings. The bar is open from 10 to 17, the restaurant is open from 12 to 16. The variety of the restaurant is not as great as in the main building. But personally, it was super for us, we stayed on the beach for lunch. I liked the wide coastline and the long distance between the beaches of the hotels. There is sand on the beach. The entry into the sea is smooth, a small strip of pebbles, but special shoes (corals) are not needed here. Upon arrival, the water in the sea was refreshing +22. . . +23, everything got warmer every day. We really enjoyed this period. It was already warm, but not hot. The hotel was occupied by 30-40%. From Friday to Monday, the people obviously increased, the locals come for the weekend to relax.
Free Wi-Fi is available throughout the hotel and on the beach. Social networks, YouTube, calls - everything worked fine. We did not buy an additional SIM card.
The food was tasty and varied: meat, fish, side dishes (always cooked in a large number of various dishes), a lot of vegetables and herbs, snacks, fruits, sweets, ice cream, etc. There were no crowds near the food, food distributors did not make anyone wait, they worked very quickly. Alcohol is only local, but good enough. We are more into cocktails (we liked how we did it).
If you come for 7 or more nights, you can visit one A La Carte restaurant by appointment. During our stay there was a Turkish and Italian restaurant. Tip: book as soon as you arrive. We delayed a little and only booked in the middle of the holiday, so we only got to the Italian restaurant and on our last night of stay. But they wanted to study Turkish : ) But I was also pleased with Italian. Appetizers, salads and soup with dessert were the same for everyone, they chose only hot. But the atmosphere, the service, the food itself were amazing.
About animation. The team works during the daytime near the pool, all activities are there. We are beach mates : ), so we don't even know what happened. In the evening, on a small heel near the pool bar, they organized something for the kids. There was no adult program in the amphitheater - they referred to strict quarantine in Turkey.
There are a couple of small minuses that I would like to turn into a plus in the future. The SPA center is very good in this hotel, but personally I was overwhelmed when every day, when you come for beach towels (issued at the SPA), they impose a massage on you. And on arrival, with all our large company, we went to the hammam with peeling, foam and massage procedures and clearly said that we would not like more additional procedures. Well, the second nuance - beach towels. For 9 days of stay, we only came across 2 times more or less normal. They are very worn, some already seemed transparent from old age. We went on an excursion, respectively, there were tourists from different hotels, some tourists even approached us, apologized and asked what kind of hotel we have with such towels : ) Something like that....
Independently 2 times went to the old town of Side. Who loves antiquity, you should definitely go there. We really liked it. Go outside the hotel to the road and immediately the bus stop on the left. Bus number 11 to the Old City, drive 20-25 minutes. You can also get to the large shopping center Nova Mol by bus number 2. There are many different shops with fixed prices and very reasonable prices. To get back to the hotel, you need to take bus number 10, no matter which one you went there. The main thing is to tell the driver which hotel you are in. The fare is from 3.5 liras to 4.5, depending on where and from where you are going. In order not to strain, you can pay $ 1, most importantly without change. Minibuses are comfortable, clean and air-conditioned.
Like
You like
• 4
Show other comments …
• traveled 4 years ago
The hotel is new! The rooms are perfect, the nature is beautiful, the food is ordinary, but everything is delicious. Room cleaning sucks. The staff is very unfriendly! They worked hard, requests were ignored. At what they answered "on the forehead. " Animation is bad - every evening collecting money ($5) for games/lotteries/crafts.
… More ▾
The hotel is new! The rooms are perfect, the nature is beautiful, the food is ordinary, but everything is delicious. Room cleaning sucks.
The staff is very unfriendly! They worked hard, requests were ignored. At what they answered "on the forehead. " Animation is bad - every evening collecting money ($5) for games/lotteries/crafts. It seems not a pity, but in good hotels with children they played for free. Children's disco 15 minutes, the children were few.
A cunning photographer for 1 photo in electronic form asks for $ 8 (I say right away).
It was a little strange that having such a beautiful territory, the number of rooms - to have such bad staff. (We tried to tip everyone everywhere, but this did not change their relationship)
The staff is very unfriendly! They worked hard, requests were ignored. At what they answered "on the forehead. " Animation is bad - every evening collecting money ($5) for games/lotteries/crafts. It seems not a pity, but in good hotels with children they played for free. Children's disco 15 minutes, the children were few.
A cunning photographer for 1 photo in electronic form asks for $ 8 (I say right away).
It was a little strange that having such a beautiful territory, the number of rooms - to have such bad staff. (We tried to tip everyone everywhere, but this did not change their relationship)
Like
You like
• 7
We arrived at the hotel at 6 am and were seated immediately. The room is quite comfortable, towels were changed every day, cleaning was carried out daily, drinks, coffee, tea replenished. The cozy room overlooked the river, where you could watch sightseeing boats. The temperature of the air conditioner was regulated by ourselves.
… More ▾
We arrived at the hotel at 6 am and were seated immediately. The room is quite comfortable, towels were changed every day, cleaning was carried out daily, drinks, coffee, tea replenished. The cozy room overlooked the river, where you could watch sightseeing boats. The temperature of the air conditioner was regulated by ourselves. Beach towels are changed every day. The food is varied: fish, mussels, squid, veal, grilled vegetables, various salads, cheeses, fruits and, of course, cakes, pastries and muffins.
Sea: The depth changes dramatically. This must be taken into account when traveling with children. The beach is wide, there is a place for volleyball. In the mini-bar on the beach you can have a full meal. There is a lot of space on the territory of the hotel, you could always find a quiet, cozy place and drink a delicious Mojito. There is a luggage compartment, free of charge. When checking out, the room had to be left at 12:00, if you want to stay until departure, then 5 € per hour and everything is in order. Masks were not worn, only service personnel. The temperature was taken during the course to the main restaurant. There were no lines anywhere. Food is collected for you on demand, it seemed to me more convenient and faster than before.
Sea: The depth changes dramatically. This must be taken into account when traveling with children. The beach is wide, there is a place for volleyball. In the mini-bar on the beach you can have a full meal. There is a lot of space on the territory of the hotel, you could always find a quiet, cozy place and drink a delicious Mojito. There is a luggage compartment, free of charge. When checking out, the room had to be left at 12:00, if you want to stay until departure, then 5 € per hour and everything is in order. Masks were not worn, only service personnel. The temperature was taken during the course to the main restaurant. There were no lines anywhere. Food is collected for you on demand, it seemed to me more convenient and faster than before.
Like
You like
• 6
good hotel and service. nutrition at an appropriate level, a large variety in food. clean beach. I advise everyone.
… More ▾
good hotel and service. nutrition at an appropriate level, a large variety in food. clean beach. I advise everyone.
Like
You like
• 5
The restaurant is not bad, but the variety of food could be better. The food is delicious. The hotel is clean, but the cleaning of the rooms is terrible, that is, it does not exist at all. They don't wash the floor, they don't change all the towels. The gym is terrible and the children's slide and swings are old and shabby.
… More ▾
The restaurant is not bad, but the variety of food could be better. The food is delicious. The hotel is clean, but the cleaning of the rooms is terrible, that is, it does not exist at all. They don't wash the floor, they don't change all the towels. The gym is terrible and the children's slide and swings are old and shabby. It seems that we had a good rest, but for such a price it should be at least good, and not so-so.
Like
You like
• 19
Food around the clock and drinks too. You can eat at 3 places. there is also ice cream (at the beach bar at 15:00) and (at the bar by the children's pool at 16:00). Good slides (mini water park), The room is excellent. paid extra at the hotel $ 5 in bitches for a room with a great view. The hotel without "Tagil" everything is decent, there are many foreigners, but there are also Russians.
… More ▾
Food around the clock and drinks too. You can eat at 3 places. there is also ice cream (at the beach bar at 15:00) and (at the bar by the children's pool at 16:00). Good slides (mini water park), The room is excellent. paid extra at the hotel $ 5 in bitches for a room with a great view. The hotel without "Tagil" everything is decent, there are many foreigners, but there are also Russians. Walk 3 minutes to the beach. Everything is convenient. there is a disco on the ground floor of the hotel. Good animators in particular Olga, There is a Russian-speaking bartender Khalil, a great guy. Many bartenders of course favor the Germans and serve them ahead. A lot of sweets, fruits, The child and wife are happy. I will gladly go there again. About cleaning. We were cleaned by a very nice woman. she made beautiful figures out of blankets. Every day they put 2 cans of beer, 2 bottles of cola, a bottle of tea in the refrigerator. 2 bottles of still water and 2 bottles of gas. And a large one without gas for the kettle. I recommend to everyone
Also, the hotel administrator is a very good person, speaks excellent Russian and explains everything competently. In my opinion, his name is Anar. The guide Katharina explained it to us very well. They met and took us in a Mercedes minibus with, of course, working air conditioners
Also, the hotel administrator is a very good person, speaks excellent Russian and explains everything competently. In my opinion, his name is Anar. The guide Katharina explained it to us very well. They met and took us in a Mercedes minibus with, of course, working air conditioners
Like
You like
• 17
• traveled 6 years ago
The hotel is very nice and new. Rested from 3 to 12 July with a child of 6 years. In general, I liked a lot: food, animation, beach, pool. I did not like the very slow elevators, completely not designed for such a large number of tourists. There is nothing near the hotel, only wastelands to neighboring hotels, it is very dark in the evening, there is almost no lighting.
… More ▾
The hotel is very nice and new. Rested from 3 to 12 July with a child of 6 years. In general, I liked a lot: food, animation, beach, pool.
I did not like the very slow elevators, completely not designed for such a large number of tourists. There is nothing near the hotel, only wastelands to neighboring hotels, it is very dark in the evening, there is almost no lighting. If you need shops, then there are a few on the 0th floor of the hotel, and you can also go to the leather and fur store with Zaza for free. He is a very nice person who explains and organizes everything very well.
I did not like the very slow elevators, completely not designed for such a large number of tourists. There is nothing near the hotel, only wastelands to neighboring hotels, it is very dark in the evening, there is almost no lighting. If you need shops, then there are a few on the 0th floor of the hotel, and you can also go to the leather and fur store with Zaza for free. He is a very nice person who explains and organizes everything very well.
Like
You like
• 7
We rested at the Diamond Premium and Spa hotel from May 7 to 17. I would like to leave a review in order to protect those who are going to rest in this hotel. The STAFF at the hotel communicates to hell, bows are taken exclusively by the Germans, Russians spit in the wake. GASTRALEISHN (guest manager) is a separate story.
… More ▾
We rested at the Diamond Premium and Spa hotel from May 7 to 17.
I would like to leave a review in order to protect those who are going to rest in this hotel.
The STAFF at the hotel communicates to hell, bows are taken exclusively by the Germans, Russians spit in the wake. GASTRALEISHN (guest manager) is a separate story... you need to look for boors like him. It started with a request to bring us a blanket, to which we heard “Sleep in clothes and you won’t be cold”... well, with a fight, with a scandal, but we knocked out a blanket, but how they brought us a blanket and “made” bed linen - Photo attached below.
(By the way, cleaning in the room is zero, towels are not changed for 4 days, bedding is even more so, dust lies in layers on furniture, the mini-bar is not replenished).
We come again to the reception to find out what's the matter, they say we ourselves must fill the blanket or wait for such a favor. In response, we heard a bunch of insulting phrases from the manager that the hotel is full (for a minute... the hotel is not even 50% full).
NUTRITION. From the food you can see only chicken, basically there is no other meat. Adjustable puree, tastes like "Rolton" - a rare abomination. Don't dream of seeing fish, let alone seafood. They gave strawberries a couple of times, but a small plate and everyone flew into it like crazy - it's a complete tin, for a dog fight, we never tried strawberries for the whole vacation. One day we just didn’t have enough plates for lunch, we went up to the staff and asked for a plate, she didn’t understand Russian (by the way, no one from the staff speaks Russian, a couple of people speak English, they only speak German), she asked in English, she looked like, looked and answered us “sorry, does not plate”. We went to find out with the gastralation, what's the matter, because the hotel recommends itself as a 5-star premium, and there are no plates at dinner, he started yelling like crazy, they say you are all imagining, show your finger who told you this. We went down to the restaurant with him and he began to sing another story that the girl does not understand, she only speaks Turkish. And he told us that everything doesn’t suit us alone and we all invent that we are nobody here and he doesn’t want to talk to us, if you don’t like something, go to Russia. Three families met for the rest, negative reviews, gastraleshn boor, only hassle, not rest. In addition to families, they just met couples and talked, asked for negative reviews. He was looking for various excuses for everyone, he told everyone that they were coming up with it, all this was staged. When asked to call a superior, he refused, they asked the question “Are you afraid to call the management? ” the answer is: “Whom should I be afraid of? You? Management? I'm only afraid of God! "
SWIMMING POOL. In the pool, the mountains are always sandy, the mud is terrible, it's disgusting to swim.
Sunbeds are always in bird droppings, no one even washes them, umbrellas too, and if you dare to sunbathe without an umbrella, then be so kind as to pay... As we were answered, the birds were bred specifically from lizards, but not the same birds are bred from lizards, in others In hotels, birds do not shit and there are no lizards. But here everything is special.
BEACH. There are a maximum of 40 sun loungers on the beach, when there are a lot more people, many sunbathe on towels, a complete kapets...
In general, if you were in a 5-star hotel, you have something to compare, then in Diamond Premium and Spa NOT A FOOT!! ! Your vacation will be ruined 100%. And you will give the money for a hotel that pulls a maximum of three stars
I would like to leave a review in order to protect those who are going to rest in this hotel.
The STAFF at the hotel communicates to hell, bows are taken exclusively by the Germans, Russians spit in the wake. GASTRALEISHN (guest manager) is a separate story... you need to look for boors like him. It started with a request to bring us a blanket, to which we heard “Sleep in clothes and you won’t be cold”... well, with a fight, with a scandal, but we knocked out a blanket, but how they brought us a blanket and “made” bed linen - Photo attached below.
(By the way, cleaning in the room is zero, towels are not changed for 4 days, bedding is even more so, dust lies in layers on furniture, the mini-bar is not replenished).
We come again to the reception to find out what's the matter, they say we ourselves must fill the blanket or wait for such a favor. In response, we heard a bunch of insulting phrases from the manager that the hotel is full (for a minute... the hotel is not even 50% full).
NUTRITION. From the food you can see only chicken, basically there is no other meat. Adjustable puree, tastes like "Rolton" - a rare abomination. Don't dream of seeing fish, let alone seafood. They gave strawberries a couple of times, but a small plate and everyone flew into it like crazy - it's a complete tin, for a dog fight, we never tried strawberries for the whole vacation. One day we just didn’t have enough plates for lunch, we went up to the staff and asked for a plate, she didn’t understand Russian (by the way, no one from the staff speaks Russian, a couple of people speak English, they only speak German), she asked in English, she looked like, looked and answered us “sorry, does not plate”. We went to find out with the gastralation, what's the matter, because the hotel recommends itself as a 5-star premium, and there are no plates at dinner, he started yelling like crazy, they say you are all imagining, show your finger who told you this. We went down to the restaurant with him and he began to sing another story that the girl does not understand, she only speaks Turkish. And he told us that everything doesn’t suit us alone and we all invent that we are nobody here and he doesn’t want to talk to us, if you don’t like something, go to Russia. Three families met for the rest, negative reviews, gastraleshn boor, only hassle, not rest. In addition to families, they just met couples and talked, asked for negative reviews. He was looking for various excuses for everyone, he told everyone that they were coming up with it, all this was staged. When asked to call a superior, he refused, they asked the question “Are you afraid to call the management? ” the answer is: “Whom should I be afraid of? You? Management? I'm only afraid of God! "
SWIMMING POOL. In the pool, the mountains are always sandy, the mud is terrible, it's disgusting to swim.
Sunbeds are always in bird droppings, no one even washes them, umbrellas too, and if you dare to sunbathe without an umbrella, then be so kind as to pay... As we were answered, the birds were bred specifically from lizards, but not the same birds are bred from lizards, in others In hotels, birds do not shit and there are no lizards. But here everything is special.
BEACH. There are a maximum of 40 sun loungers on the beach, when there are a lot more people, many sunbathe on towels, a complete kapets...
In general, if you were in a 5-star hotel, you have something to compare, then in Diamond Premium and Spa NOT A FOOT!! ! Your vacation will be ruined 100%. And you will give the money for a hotel that pulls a maximum of three stars
Like
You like
• 11