This can happen to anyone!!!!!! Greetings. Hotel "Crystal". I checked into the hotel on April 30.2024 and am still here. I came for a 2-week course in psychology. Before I could check in, my room was robbed. All the cash, including rubles, was taken from the locked room, from the locked SAFE in the room.
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This can happen to anyone!!!!!!
Greetings.
Hotel "Crystal".
I checked into the hotel on April 30.2024 and am still here. I came for a 2-week course in psychology.
Before I could check in, my room was robbed. All the cash, including rubles, was taken from the locked room, from the locked SAFE in the room. Thank you for leaving your passport. Can you imagine the level of theft when they steal from your room, and even break into the safe? This could just be a heinous crime if it weren't for the system. At the same time, another number of students in our training was robbed. And these are only the cases that I know about; it is quite possible that there were other cases. Before this incident, the hotel had practically no security (only girls at the entrance to the hotel), no video surveillance.
When I contacted the hotel representatives, I was told that they were not responsible for my safety and the safety of my belongings.
I contacted the gendarmerie, but they told me that they would not look for anyone (this is a problem for me and the hotel), but they accepted the application. If we talk about the hotel stay itself, the hotel is tolerably normal. But there is mold and spiders in the corners. The service at the hotel is also poor. During the 2 weeks of my stay, they never brought me bathrobes, although I said so (but didn’t throw a tantrum about it). I had to bring water to the room myself, and I also had to get coffee and tea myself. One day, I was left without even towels.
The food is average. You don’t go hungry, but without variety and, moreover, without any hint of exclusivity and sophistication.
I have been coming to Turkey since 1999 and this is the first time I had such a disgusting holiday. The choice of hotel did not depend on me, since I came for training. You can choose your own hotel.
“Crystal” - I don’t recommend it “at all” if you don’t want to completely ruin your impression of Turkey.
To date, the Crystal Hotel has not compensated me for the damage caused by the theft and even none of the representatives of the Crystal Hotel have apologized for such a disgusting incident at their hotel. This could happen to anyone at the Crystal Palace Hotel.
Greetings.
Hotel "Crystal".
I checked into the hotel on April 30.2024 and am still here. I came for a 2-week course in psychology.
Before I could check in, my room was robbed. All the cash, including rubles, was taken from the locked room, from the locked SAFE in the room. Thank you for leaving your passport. Can you imagine the level of theft when they steal from your room, and even break into the safe? This could just be a heinous crime if it weren't for the system. At the same time, another number of students in our training was robbed. And these are only the cases that I know about; it is quite possible that there were other cases. Before this incident, the hotel had practically no security (only girls at the entrance to the hotel), no video surveillance.
When I contacted the hotel representatives, I was told that they were not responsible for my safety and the safety of my belongings.
I contacted the gendarmerie, but they told me that they would not look for anyone (this is a problem for me and the hotel), but they accepted the application. If we talk about the hotel stay itself, the hotel is tolerably normal. But there is mold and spiders in the corners. The service at the hotel is also poor. During the 2 weeks of my stay, they never brought me bathrobes, although I said so (but didn’t throw a tantrum about it). I had to bring water to the room myself, and I also had to get coffee and tea myself. One day, I was left without even towels.
The food is average. You don’t go hungry, but without variety and, moreover, without any hint of exclusivity and sophistication.
I have been coming to Turkey since 1999 and this is the first time I had such a disgusting holiday. The choice of hotel did not depend on me, since I came for training. You can choose your own hotel.
“Crystal” - I don’t recommend it “at all” if you don’t want to completely ruin your impression of Turkey.
To date, the Crystal Hotel has not compensated me for the damage caused by the theft and even none of the representatives of the Crystal Hotel have apologized for such a disgusting incident at their hotel. This could happen to anyone at the Crystal Palace Hotel.
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Pros: + close to the beach; + large hotel; + good spacious rooms; + delicious desserts; + change towels and bathrobes daily (if you put used ones under the sink each time). Minuses: The food is DELICIOUS, to put it mildly. The impression was that the Turks did not know how to cook, or they made slops on purpose so that people would not eat much during such an economic crisis.
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Pros:
+ close to the beach;
+ large hotel;
+ good spacious rooms;
+ delicious desserts;
+ change towels and bathrobes daily (if you put used ones under the sink each time).
Minuses:
The food is DELICIOUS, to put it mildly. The impression was that the Turks did not know how to cook, or they made slops on purpose so that people would not eat much during such an economic crisis. There is nothing to eat for breakfast, except for fried eggs, there is a queue behind them. The menu is often repeated (we were 7 nights and tired of the same dishes), unripe fruits, black bananas;
- the staff collects your lunch and dinner on plates, but very good. they don’t give you much, you have to ask for more, and they look back disapprovingly. As if you are begging for food;
- in the description of the hotel and the tour on tui, a children's and dietary menu is stated. Neither one nor the other. The children's menu is their corn flakes for breakfast. No cereals, steamed cutlets, pasta, dumplings, cottage cheese with sour cream, compotes, milk. Our child (1.9 years old) was starving. We bought baby food in jars, mixed cereals and formula at the market. Although at home we are on a common table;
- It's impossible to drink juices, och. och. sweet, diluted with water. Cocktails, too. sweet;
- spicy dishes are not marked with the spice icon. At the distribution, they do not warn about this;
- The MOST surprising thing was for me - there is no iron. And they won't. Only paid service. dress iron 1 piece - 8€. Whoever crumpled everything in a suitcase was out of luck;
- The staff is greedy. Asked for a glass of white wine at the bar. The Turkish bartender poured the leftovers from one bottle into a glass, and in order to top up the portion, he opened another bottle and poured on top. But the second bottle turned out to be red wine. He asked me if I drink it. When I answered “no”, my karma, it seemed to me, was spoiled)) in general, such an attitude towards vacationers;
- tidy up not very good. OK. We scattered the pistachios and collected them with our hands in a corner next to the urn. That is, they did not even hide the pistachio garbage. So they lived with him for the remaining two days;
- A stinky river flows next to the hotel. From her smells reached the dining room, since in a 5 * hotel you can’t call it a restaurant;
- there are always a lot of flies in the dining room;
- the bar on the beach according to the sign is open from 10:00. In fact, from 10 only drinks, food, snacks (tasteless, I didn’t eat worse burgers) current from 12. You can’t take food and snacks to the beach, just eat at the table. The Turk will run after you and return your plates back;
- was strained to rest according to the established schedule. Water slides, children's pool, ice cream, A la carte restaurants all at a set time. Although if the ice cream did not end, it was given out after the schedule;
- there is no ice cream on the beach. Only in the hotel on the ground floor. We only found it on the 2nd day;
- animation so-so. Two girls did not sing Russian songs well, the spotlights do not shine on them, but in the faces of the vacationers;
- we also forgot that they smoke almost everywhere, on the beach, in the cafe by the pool, at the entrance to the hotel, on the balconies;
- the walls in the hotel are thin. Heard every night conversations and laughter in neighboring rooms. Even woke up;
- the view from the Side Sea View room on the construction site of the market, devastation and some building materials, the sea was a bit visible;
- air conditioners in elevators and on floors do not work at 40 degrees heat. It was trash) you go to dinner, all sweaty. Came for dinner, air blew - caught a cold;
- the beach is dirty, hookers, sticks dangerous for running kids, pieces of plastic, bags;
- there is a contingent in the hotel: old Germans, disabled people, many elderly Russians and a few blacks. There were few young people and families with children.
+ close to the beach;
+ large hotel;
+ good spacious rooms;
+ delicious desserts;
+ change towels and bathrobes daily (if you put used ones under the sink each time).
Minuses:
The food is DELICIOUS, to put it mildly. The impression was that the Turks did not know how to cook, or they made slops on purpose so that people would not eat much during such an economic crisis. There is nothing to eat for breakfast, except for fried eggs, there is a queue behind them. The menu is often repeated (we were 7 nights and tired of the same dishes), unripe fruits, black bananas;
- the staff collects your lunch and dinner on plates, but very good. they don’t give you much, you have to ask for more, and they look back disapprovingly. As if you are begging for food;
- in the description of the hotel and the tour on tui, a children's and dietary menu is stated. Neither one nor the other. The children's menu is their corn flakes for breakfast. No cereals, steamed cutlets, pasta, dumplings, cottage cheese with sour cream, compotes, milk. Our child (1.9 years old) was starving. We bought baby food in jars, mixed cereals and formula at the market. Although at home we are on a common table;
- It's impossible to drink juices, och. och. sweet, diluted with water. Cocktails, too. sweet;
- spicy dishes are not marked with the spice icon. At the distribution, they do not warn about this;
- The MOST surprising thing was for me - there is no iron. And they won't. Only paid service. dress iron 1 piece - 8€. Whoever crumpled everything in a suitcase was out of luck;
- The staff is greedy. Asked for a glass of white wine at the bar. The Turkish bartender poured the leftovers from one bottle into a glass, and in order to top up the portion, he opened another bottle and poured on top. But the second bottle turned out to be red wine. He asked me if I drink it. When I answered “no”, my karma, it seemed to me, was spoiled)) in general, such an attitude towards vacationers;
- tidy up not very good. OK. We scattered the pistachios and collected them with our hands in a corner next to the urn. That is, they did not even hide the pistachio garbage. So they lived with him for the remaining two days;
- A stinky river flows next to the hotel. From her smells reached the dining room, since in a 5 * hotel you can’t call it a restaurant;
- there are always a lot of flies in the dining room;
- the bar on the beach according to the sign is open from 10:00. In fact, from 10 only drinks, food, snacks (tasteless, I didn’t eat worse burgers) current from 12. You can’t take food and snacks to the beach, just eat at the table. The Turk will run after you and return your plates back;
- was strained to rest according to the established schedule. Water slides, children's pool, ice cream, A la carte restaurants all at a set time. Although if the ice cream did not end, it was given out after the schedule;
- there is no ice cream on the beach. Only in the hotel on the ground floor. We only found it on the 2nd day;
- animation so-so. Two girls did not sing Russian songs well, the spotlights do not shine on them, but in the faces of the vacationers;
- we also forgot that they smoke almost everywhere, on the beach, in the cafe by the pool, at the entrance to the hotel, on the balconies;
- the walls in the hotel are thin. Heard every night conversations and laughter in neighboring rooms. Even woke up;
- the view from the Side Sea View room on the construction site of the market, devastation and some building materials, the sea was a bit visible;
- air conditioners in elevators and on floors do not work at 40 degrees heat. It was trash) you go to dinner, all sweaty. Came for dinner, air blew - caught a cold;
- the beach is dirty, hookers, sticks dangerous for running kids, pieces of plastic, bags;
- there is a contingent in the hotel: old Germans, disabled people, many elderly Russians and a few blacks. There were few young people and families with children.
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• traveled 6 years ago
I don’t understand anything good when they prefer Turkey to the resorts of the Krasnodar Territory. we have much better places. went with an unfamiliar alcoholic neighbor. A 5-star hotel overlooking the field, it feels like hotel rooms, somewhere in the village. If you have an unpleasant situation, like I have for you, no one will pay attention.
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I don’t understand anything good when they prefer Turkey to the resorts of the Krasnodar Territory. we have much better places. went with an unfamiliar alcoholic neighbor. A 5-star hotel overlooking the field, it feels like hotel rooms, somewhere in the village. If you have an unpleasant situation, like I have for you, no one will pay attention. Right away we don’t understand Russian, we don’t know anything goodbye. A neighbor was with a 4-year-old child for all 7 days, she just got drunk, as a result, Shiz visited. Everything was recorded on a dictaphone, raised the whole hotel to its ears. I turned to the reception, they simply sent me, since my neighbor and I lived in the same room, I had to spend 2 days on the street with a scratched face and go to the medical center at my own expense. police and ambulance, they just won't come to you. At the same time, I do not drink, which is confirmed by honey. examination, and this, so to speak, a woman with a child just rolled drunk around the room with threats, obscenities. And notice, no one reacted, sort it out yourself. I will never go again. The sea is no better than Sochi or Arkhipo-Osipovka, the food is slop, one + lost 7 kg.
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• 11
We arrived at 21.00, did not want to check in because Tui did not make a reservation for us. Paid 100 dollars and gave a room after 3 hours. We arrived with two children 4 and 7 years old, the children were crying, they wanted to eat and sleep. The adventure didn't end there. The next day, we met with the guide at 15.
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We arrived at 21.00, did not want to check in because Tui did not make a reservation for us. Paid 100 dollars and gave a room after 3 hours. We arrived with two children 4 and 7 years old, the children were crying, they wanted to eat and sleep. The adventure didn't end there. The next day, we met with the guide at 15.00, the guide Rahman, the Tui company, is a rare boor! He was simply told about our situation with the settlement (at that time the money had not yet been returned), he only got nasty in response - he asked if there were any more questions, ask the day before departure, ask about the ticket at the reception. Nothing about hotels or excursions! Today is the 3rd day of rest - a lot of people came to the hotel in autumn. It can be seen that the hotel was not ready for such a large number of people. For dinner, everything was sorted out instantly, the queue for everything - I'm attaching a photo. No fruits. I think it's a long way from 5 stars!
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• 12
1. There are a lot of people. On the beach there is a station of boats and boats, in connection with this, the space for bathers was limited by buoys. It is extremely small, after 9-00 in the water there is a flea market, you have to squeeze through and swim to the buoys. You can’t swim near the buoy with a child, because it’s deep.
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1. There are a lot of people. On the beach there is a station of boats and boats, in connection with this, the space for bathers was limited by buoys. It is extremely small, after 9-00 in the water there is a flea market, you have to squeeze through and swim to the buoys. You can’t swim near the buoy with a child, because it’s deep. You won’t swim out for the buoys - boats, boats, etc. The hotel staff cleans only the area near the sun loungers, the beach itself is practically not cleaned by the sea - plastic bottles, cigarette butts, labels, broken glass.
2. Although the first line, but far from the sea to go. Along the way, there is a bridge over a stinky river, although turtles somehow manage to survive in it - it is interesting to watch how they bask in the sun.
3. Food. Many vacationers apparently do not know that they need to use appliances and take pieces of cheese from a common plate (buffet) with their HANDS! Moreover, if a piece does not fit with something, they return it back to the plate and take another one. Therefore, we tried to go to the opening to be sure that no one pawed the food.
On the 5th day of stay they got poisoned. Haven't eaten anywhere other than the hotel.
Intestinal infection (vomiting, diarrhea).
2. Although the first line, but far from the sea to go. Along the way, there is a bridge over a stinky river, although turtles somehow manage to survive in it - it is interesting to watch how they bask in the sun.
3. Food. Many vacationers apparently do not know that they need to use appliances and take pieces of cheese from a common plate (buffet) with their HANDS! Moreover, if a piece does not fit with something, they return it back to the plate and take another one. Therefore, we tried to go to the opening to be sure that no one pawed the food.
On the 5th day of stay they got poisoned. Haven't eaten anywhere other than the hotel.
Intestinal infection (vomiting, diarrhea).
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• 8
Good afternoon! We chose a hotel for a holiday with a 2 year old child. Very important factors Balo baby food, sandy entry into the sea, tents. Pros: 1. sand and awnings. 2. Good attitude towards children. 3. You can buy wi-fi, which will work throughout the hotel. Minuses: 1. They tried to put us in the worst rooms.
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Good afternoon! We chose a hotel for a holiday with a 2 year old child. Very important factors Balo baby food, sandy entry into the sea, tents.
Pros:
1. sand and awnings.
2. Good attitude towards children.
3. You can buy wi-fi, which will work throughout the hotel.
Minuses:
1. They tried to put us in the worst rooms. But 100 c. u. work miracles.
2. There is no food for children. Although the description of the hotel says in black and white that they provide meals for children.
3.4 days in a row I went to the reception and cursed about the lack of cleaning in the room.
4. If you come in 30 min. after breakfast, lunch or dinner starts, you will be queuing for food. and not the fact that you have enough.
5. In the first days of our stay, we got food poisoning. the next day the exact same fate awaited our friends.
Pros:
1. sand and awnings.
2. Good attitude towards children.
3. You can buy wi-fi, which will work throughout the hotel.
Minuses:
1. They tried to put us in the worst rooms. But 100 c. u. work miracles.
2. There is no food for children. Although the description of the hotel says in black and white that they provide meals for children.
3.4 days in a row I went to the reception and cursed about the lack of cleaning in the room.
4. If you come in 30 min. after breakfast, lunch or dinner starts, you will be queuing for food. and not the fact that you have enough.
5. In the first days of our stay, we got food poisoning. the next day the exact same fate awaited our friends.
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• 12
Good day, to those who are engaged in a noble cause, choosing a place to relax, I hope my work will be useful to you, my experience will be useful to you. In order for the children to stay at sea longer, we sent them with grandparents to the Crystal Palace, while we ourselves were relaxing in our beloved Amara Dolce Vita, then we worked a little (fortunately, our company is firmly on its feet, we only need control) and changed grandparents in Crystal .
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Good day, to those who are engaged in a noble cause, choosing a place to relax, I hope my work will be useful to you, my experience will be useful to you. In order for the children to stay at sea longer, we sent them with grandparents to the Crystal Palace, while we ourselves were relaxing in our beloved Amara Dolce Vita, then we worked a little (fortunately, our company is firmly on its feet, we only need control) and changed grandparents in Crystal .
So the next, but no less long-awaited vacation ended.
As always, we booked the hotel in advance, we stopped at Crystal Paraiso Verde, in Belek, but two weeks before the vacation, the manager from the travel company called me and said that, unfortunately, the hotel we booked was somehow resold from June 16 (and this is the second week of our vacation), Austrian students will be settled there, in the amount of more than 1000 people, and all guests are invited to move to other hotels.
We were immediately offered a new one, which opened in May 2013, Crystal WaterWold, but we refused, the new hotel is a pig in a poke, and it’s good if the cat, under the contract, the travel agency has the right to replace the hotel with an equivalent or better one, we asked to be moved to Quins, but there they did not confirm the reservation (later we understood why), they opted for Crystal Palace Luxury &SPA, which they did not regret. The end of the prelude go directly to the review.
We arrived at the hotel at 9-30, settled within 30 minutes, it could have turned out earlier, but most of the family left to survey the sights of the hotel.
Since we learned about this hotel not long before the vacation, I shoveled the entire Internet to be ready for anything, read both English and German sites, the reviews were completely good, with the exception of a couple of whiners, but there are people who have not even been to some places leave bad reviews, in order to probably believe for themselves that it’s bad there, because I can’t afford it (as in the fable “The Fox and the Grapes”), but there are those who simply made the wrong hotel.
The interior of the hotel is really good, but it didn’t cause me much enthusiasm, many admired it, calling it truly a palace, we saw better, it personally reminded me of the Lara Beach Hotel in Kundu-Lara, only there was a black marble staircase framed “ golden" railings and balusters, and here from white.
In general, I’m not very familiar with palaces (Versailles, Peterhof, Radziwill Palace), that’s probably all, it’s hard to judge what palaces should be, but my “aesthetic and architectural” feelings remained deaf, maybe due to the fact that after reading the reviews expected more.
And so here we are in the room, a family room, large, it consists of 2 rooms, connected by a small corridor, where the wardrobe and the door are located. I must say that the room is very good, soundproofing, air conditioning, everything is in order. Yes, the promised bathrobes (also in the review) are no longer there, but after reading, I decided not to take my own, i. e. theoretically they are, I saw that they were put on the bed in the rooms, but not always.
Upon check-in, you will be given a card for each adult, for a 15-minute massage in the SPA (there is (was) such a promotion in the Popillon network, with the only difference being that there you have the opportunity to use the procedure during your vacation at any time), here is the card valid for 48 hours, which is written on it, that is, in fact, few people managed to experience an advertising massage, because the first 24 hours you are not up to the massage, and the second - they do not have free time, what would squeeze you. Like this.
The minibar was replenished daily, a note with a smiley was also put there, if you suddenly forgot about the coveted dollar (euro), the minibar was more modest than in the aforementioned Lara Beach, there were no children's juices, and everything is standard, beer, nuts, sprite , fanta (local, the name is different, but the taste is the same, water)
The room was cleaned well, with high quality, I had to crawl under the bed in search of a children's designer, so everything is clean there, there is no dust (the older child has allergic asthma, so I am very responsible about cleaning the room. Our room was in building E - 5418, overlooks some unfinished construction site, has a side view of the sea and the mountains, if you look down, there is construction debris lying around, but it was more pleasant for me to survey the sea. The maid who cleans the room is Gulsan, smart, very neat. rylnyh "accessories, slippers, shower caps, cotton pads, provided upon check-in and no longer replenished, it did not bother us, we carry our own, but surprised. They gave one cap for three adults and a child, two pairs of slippers, towels, thank God to everyone provided.
The food is good, high-quality, solid, but again, a slightly smaller selection of dishes than in the aforementioned “Lare Beach”, why I compare these hotels so stubbornly, probably because they are the same in price, the interior decoration is somewhat similar, even the bridges through the pools are similar, I'm not sure that I needed more choice, we were already full and always found something to feed our little picky, just stating. The only thing I would like to add is normal porridges, i. e. those that were (rice, semolina, oatmeal) were strange, in the morning there was one of the porridges and invariably lentil soup, throughout our stay - he was invariably present at breakfast, at lunch and dinner.
And so, those who show off that there is nothing in the hotel, let them stay with their own people, the food is good, do not hesitate, our family has been resting on the shores of Turkey for 16 years, there is something to compare (if I am not mistaken for our tourist, Turkey was opened in 1993, in 1996 we went there for the first time), it used to be better, but it also cost many times more.
Beach. It’s big, there are a lot of sunbeds, how many rows I didn’t count, but there were always places, sunbeds pleased, without these stupid mattresses, the distance from the sunbeds to the sea is impressive, when the sand warms up, even splits, it’s difficult to get from the sea to the sunbeds, open beach shoes are not saves, or saves in part.
When we arrived at the hotel, WI-FI worked poorly, by the time we left, it already covered the beach well.
Near the hotel there is a market, not even a small one, many pharmacies, several exchangers (the exchange rate at the time of our vacation was - at the airport $ 1 - 1.64 TL, at the hotel 1 = 1.78 TL, in the market - $ 1 - 1.80 - 1.85 TL, in Alanya - (according to friends) -1.
90, in Antalya - in the bank $ 1 - 1.78TL, 1 RUR - it is not profitable to change on the market, but the bank exchange rate is 32 rubles)
Since we have been visiting Turkey for a long time, regularly and quite often, our guide was very upset that we couldn’t get into excursions, for example, about one of them, to the Antalya Aquarium, the guide offered us this excursion at a price of $ 65 per adult and 42 per child , the tour took place according to the following plan: at 9-00 we are picked up from the hotel, from 10-00 to 14-00 we inspect the aquarium-oceanarium, at 15-00 we are at the hotel. We decided to go to this Aquarium ourselves, and so the ticket price is 54 TL for an adult, 40 for a baby, in an hour we went through the entire aquarium, it is good in itself, but there are so many people that only negative ones come out of emotions, then the child the crowd gets lost, then they run over their legs, and some also came there with baby carriages, the child is in their arms, and the stroller interfered not only with them, perhaps they thought that they would be alone there.
We left the aquarium disappointed, annoyed, somewhere even angry, we were glad alone that we didn’t agree to the guide’s proposal, I don’t understand what to do there for 3 hours. If there were less people there, everything would be perceived differently. An employee of the Aquarium told us that there was almost no one from 14-00 to 15-30, and before closing at 19-00. But the second time you don't want to go there. Near the Minicity Aquarium, we have already been there before, so I won’t say anything about it, how it is now and how much it costs - I don’t know. We drove to Migros, which is also located a couple of kilometers, bought some things in ZARA and Waikiki, and drove to the hotel.
I was surprised by the cost of fuel (we rented a car), we often use our own transport in Europe, and so the European prices for gasoline are 1.48-1.42 euros for 95, nonsense compared to Turkish ones - more than 2 euros.
And so the output:
The hotel is good, the rest was a success, if someone sees a lot of negativity in my review, this is a delusion, it's just that there are flaws everywhere, if I see them and point them out, this does not mean that they interfere a lot, but you need to be prepared for them.
For example: the hotel does not have direct access from the territory to the number of rooms, only through the lobby or reception (reception - as is customary from English), it seems to be a trifle, but when the heat was set at +47 for several days, the air conditioning was turned on in the lobby to the full (very cold) power, returning from the beach, many caught a cold, coughing and blowing their noses immediately became audible in the hotel, our family was no exception, at first the elder caught a cold, the next day, the younger one, and I caught a cold in the restaurant, it was also very cold there.
Pros:
- good service staff.
- decent food
- Loved the family room.
- big beach
- a convenient gentle entrance to the sea, lined with soft sand (pebbles are sometimes washed up)
-comfortable, high-quality beds
- the beach is clean, it is cleaned every morning, believe me, even the cigarette butts are cleaned after you, but they are thrown again and again. Let's remember the words, it seems Lenin, purely not where they clean, but where they don't litter.
- despite the presence of the river, there are no mosquitoes in the hotel, or almost none, we saw one, and he was probably a boy, because he did not bite.
Cons: or what I would like to correct or add.
-a small territory of the hotel, but we knew about it,
- there is still little greenery giving shade, about
we knew this too.
- as I said - there is no direct access to the number of rooms.
- the playground is in the sun, they would cover it with an awning, the children would be able to play on it, and so it is hot to the limit.
- It doesn’t suit a hotel named LUXURY or DeLUX to skimp on washcloths, bathrobes, bath caps (this is a note, maybe someone like me will rely on a bathrobe, and then it’s difficult to visit the SPA, wrap yourself in a towel, run in a swimsuit? ) IMHO.
- improve the quality of cereals and can give buckwheat instead of lentil soup at least every other day.
- SPA salon would be better not to spend money on printing cards, such a rustic trick only irritates.
- a rivulet of unknown origin, in which not only turtles are found - this is a plus, by the way, but also snakes.
So the next, but no less long-awaited vacation ended.
As always, we booked the hotel in advance, we stopped at Crystal Paraiso Verde, in Belek, but two weeks before the vacation, the manager from the travel company called me and said that, unfortunately, the hotel we booked was somehow resold from June 16 (and this is the second week of our vacation), Austrian students will be settled there, in the amount of more than 1000 people, and all guests are invited to move to other hotels.
We were immediately offered a new one, which opened in May 2013, Crystal WaterWold, but we refused, the new hotel is a pig in a poke, and it’s good if the cat, under the contract, the travel agency has the right to replace the hotel with an equivalent or better one, we asked to be moved to Quins, but there they did not confirm the reservation (later we understood why), they opted for Crystal Palace Luxury &SPA, which they did not regret. The end of the prelude go directly to the review.
We arrived at the hotel at 9-30, settled within 30 minutes, it could have turned out earlier, but most of the family left to survey the sights of the hotel.
Since we learned about this hotel not long before the vacation, I shoveled the entire Internet to be ready for anything, read both English and German sites, the reviews were completely good, with the exception of a couple of whiners, but there are people who have not even been to some places leave bad reviews, in order to probably believe for themselves that it’s bad there, because I can’t afford it (as in the fable “The Fox and the Grapes”), but there are those who simply made the wrong hotel.
The interior of the hotel is really good, but it didn’t cause me much enthusiasm, many admired it, calling it truly a palace, we saw better, it personally reminded me of the Lara Beach Hotel in Kundu-Lara, only there was a black marble staircase framed “ golden" railings and balusters, and here from white.
In general, I’m not very familiar with palaces (Versailles, Peterhof, Radziwill Palace), that’s probably all, it’s hard to judge what palaces should be, but my “aesthetic and architectural” feelings remained deaf, maybe due to the fact that after reading the reviews expected more.
And so here we are in the room, a family room, large, it consists of 2 rooms, connected by a small corridor, where the wardrobe and the door are located. I must say that the room is very good, soundproofing, air conditioning, everything is in order. Yes, the promised bathrobes (also in the review) are no longer there, but after reading, I decided not to take my own, i. e. theoretically they are, I saw that they were put on the bed in the rooms, but not always.
Upon check-in, you will be given a card for each adult, for a 15-minute massage in the SPA (there is (was) such a promotion in the Popillon network, with the only difference being that there you have the opportunity to use the procedure during your vacation at any time), here is the card valid for 48 hours, which is written on it, that is, in fact, few people managed to experience an advertising massage, because the first 24 hours you are not up to the massage, and the second - they do not have free time, what would squeeze you. Like this.
The minibar was replenished daily, a note with a smiley was also put there, if you suddenly forgot about the coveted dollar (euro), the minibar was more modest than in the aforementioned Lara Beach, there were no children's juices, and everything is standard, beer, nuts, sprite , fanta (local, the name is different, but the taste is the same, water)
The room was cleaned well, with high quality, I had to crawl under the bed in search of a children's designer, so everything is clean there, there is no dust (the older child has allergic asthma, so I am very responsible about cleaning the room. Our room was in building E - 5418, overlooks some unfinished construction site, has a side view of the sea and the mountains, if you look down, there is construction debris lying around, but it was more pleasant for me to survey the sea. The maid who cleans the room is Gulsan, smart, very neat. rylnyh "accessories, slippers, shower caps, cotton pads, provided upon check-in and no longer replenished, it did not bother us, we carry our own, but surprised. They gave one cap for three adults and a child, two pairs of slippers, towels, thank God to everyone provided.
The food is good, high-quality, solid, but again, a slightly smaller selection of dishes than in the aforementioned “Lare Beach”, why I compare these hotels so stubbornly, probably because they are the same in price, the interior decoration is somewhat similar, even the bridges through the pools are similar, I'm not sure that I needed more choice, we were already full and always found something to feed our little picky, just stating. The only thing I would like to add is normal porridges, i. e. those that were (rice, semolina, oatmeal) were strange, in the morning there was one of the porridges and invariably lentil soup, throughout our stay - he was invariably present at breakfast, at lunch and dinner.
And so, those who show off that there is nothing in the hotel, let them stay with their own people, the food is good, do not hesitate, our family has been resting on the shores of Turkey for 16 years, there is something to compare (if I am not mistaken for our tourist, Turkey was opened in 1993, in 1996 we went there for the first time), it used to be better, but it also cost many times more.
Beach. It’s big, there are a lot of sunbeds, how many rows I didn’t count, but there were always places, sunbeds pleased, without these stupid mattresses, the distance from the sunbeds to the sea is impressive, when the sand warms up, even splits, it’s difficult to get from the sea to the sunbeds, open beach shoes are not saves, or saves in part.
When we arrived at the hotel, WI-FI worked poorly, by the time we left, it already covered the beach well.
Near the hotel there is a market, not even a small one, many pharmacies, several exchangers (the exchange rate at the time of our vacation was - at the airport $ 1 - 1.64 TL, at the hotel 1 = 1.78 TL, in the market - $ 1 - 1.80 - 1.85 TL, in Alanya - (according to friends) -1.
90, in Antalya - in the bank $ 1 - 1.78TL, 1 RUR - it is not profitable to change on the market, but the bank exchange rate is 32 rubles)
Since we have been visiting Turkey for a long time, regularly and quite often, our guide was very upset that we couldn’t get into excursions, for example, about one of them, to the Antalya Aquarium, the guide offered us this excursion at a price of $ 65 per adult and 42 per child , the tour took place according to the following plan: at 9-00 we are picked up from the hotel, from 10-00 to 14-00 we inspect the aquarium-oceanarium, at 15-00 we are at the hotel. We decided to go to this Aquarium ourselves, and so the ticket price is 54 TL for an adult, 40 for a baby, in an hour we went through the entire aquarium, it is good in itself, but there are so many people that only negative ones come out of emotions, then the child the crowd gets lost, then they run over their legs, and some also came there with baby carriages, the child is in their arms, and the stroller interfered not only with them, perhaps they thought that they would be alone there.
We left the aquarium disappointed, annoyed, somewhere even angry, we were glad alone that we didn’t agree to the guide’s proposal, I don’t understand what to do there for 3 hours. If there were less people there, everything would be perceived differently. An employee of the Aquarium told us that there was almost no one from 14-00 to 15-30, and before closing at 19-00. But the second time you don't want to go there. Near the Minicity Aquarium, we have already been there before, so I won’t say anything about it, how it is now and how much it costs - I don’t know. We drove to Migros, which is also located a couple of kilometers, bought some things in ZARA and Waikiki, and drove to the hotel.
I was surprised by the cost of fuel (we rented a car), we often use our own transport in Europe, and so the European prices for gasoline are 1.48-1.42 euros for 95, nonsense compared to Turkish ones - more than 2 euros.
And so the output:
The hotel is good, the rest was a success, if someone sees a lot of negativity in my review, this is a delusion, it's just that there are flaws everywhere, if I see them and point them out, this does not mean that they interfere a lot, but you need to be prepared for them.
For example: the hotel does not have direct access from the territory to the number of rooms, only through the lobby or reception (reception - as is customary from English), it seems to be a trifle, but when the heat was set at +47 for several days, the air conditioning was turned on in the lobby to the full (very cold) power, returning from the beach, many caught a cold, coughing and blowing their noses immediately became audible in the hotel, our family was no exception, at first the elder caught a cold, the next day, the younger one, and I caught a cold in the restaurant, it was also very cold there.
Pros:
- good service staff.
- decent food
- Loved the family room.
- big beach
- a convenient gentle entrance to the sea, lined with soft sand (pebbles are sometimes washed up)
-comfortable, high-quality beds
- the beach is clean, it is cleaned every morning, believe me, even the cigarette butts are cleaned after you, but they are thrown again and again. Let's remember the words, it seems Lenin, purely not where they clean, but where they don't litter.
- despite the presence of the river, there are no mosquitoes in the hotel, or almost none, we saw one, and he was probably a boy, because he did not bite.
Cons: or what I would like to correct or add.
-a small territory of the hotel, but we knew about it,
- there is still little greenery giving shade, about
we knew this too.
- as I said - there is no direct access to the number of rooms.
- the playground is in the sun, they would cover it with an awning, the children would be able to play on it, and so it is hot to the limit.
- It doesn’t suit a hotel named LUXURY or DeLUX to skimp on washcloths, bathrobes, bath caps (this is a note, maybe someone like me will rely on a bathrobe, and then it’s difficult to visit the SPA, wrap yourself in a towel, run in a swimsuit? ) IMHO.
- improve the quality of cereals and can give buckwheat instead of lentil soup at least every other day.
- SPA salon would be better not to spend money on printing cards, such a rustic trick only irritates.
- a rivulet of unknown origin, in which not only turtles are found - this is a plus, by the way, but also snakes.
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Rested with my son 8 years from 04.07. 2012 to 11.07. 2012. I have been resting in Turkey for 12 years, I have been to various 5 * hotels in Kemer, Belek and Side. The hotel was chosen based on reviews, and quite spontaneously. DEPARTURE: Transaero company. Flight UN9149. Departure from Domodedovo. Departure - on time, without delay.
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Rested with my son 8 years from 04.07. 2012 to 11.07. 2012.
I have been resting in Turkey for 12 years, I have been to various 5 * hotels in Kemer, Belek and Side.
The hotel was chosen based on reviews, and quite spontaneously.
DEPARTURE:
Transaero company. Flight UN9149. Departure from Domodedovo.
Departure - on time, without delay.
Meals on board are not very good, so it has become a tradition for us to eat at the airport.
Powdered omelet and rubber pancakes have been “full” since the last time, so they immediately abandoned these “frills” and asked for one dry ration.
The stewards decided to make their work easier - they gave out everything at once, at the same time dry rations, and soft drinks, and tea.
This time, during the flight, the children were not given gifts from Transaero, only on the way back they were given a book about the planes and the safety rules for them.
However, in June, with exactly the same flight, this “option” was present in the form of a suitcase (with felt-tip pens, a board game, stickers) both on the way there and on the way back.
TRANSFER TO THE HOTEL:
Approximately 1 hour from the hotel, our hotel was the first "on the list". We arrived at the hotel around 10:30.
SETTLEMENT:
We met without any "honours" - Champagne, Turkish delight, and other delights. The transferman entrusted us to the hotel guide Lesya, who helped us arrange the documents for settling. We were offered to go for breakfast (continental breakfast at the hotel from 10-11), and after breakfast the porter took us to block E (who would doubt? ) on the 4th floor. We got a room with a view of the hillock, the generator (which buzzed when the lights went out) and the back rooms of the hotel, in which the staff rested during breaks. After looking at the number, at first I was determined to exchange it, but then I decided not to bother with this issue, and not to waste time and nerves in vain, because.
Arrived for only a week.
ROOM:
The room is small.
For two with a child, we had one double bed, there was no extra bed. But we had enough, we did not feel any tightness.
In the room: bathrobes, slippers, bath accessories (shower gel, body lotion, shampoo and hair conditioner) + toothpaste with brushes, combs, nail files, razor + shaving cream, shower cap, cotton pads, cotton buds, and even sponges for the body.
Mini-bar: nuts (roasted peanuts), chocolates, a liter bottle of water, Pepsi, Fanta, sprite mineral water.
TERRITORY:
The territory of the hotel is small, compact - so there is nothing special to paint. I will only note that landscaping is actively taking place on the territory - pines and mountain ash are planted.
A river flows through the hotel, which then flows into the sea. The road to the beach just goes through this river on the bridge. The river itself is dirty.
However, the river is full of fish and turtles.
On the bridge in the morning they put a basket of bread, and everyone can feed the living creatures.
BEACH:
Actually, we looked after this hotel in June, when we rested in the neighboring Amara Beach, and went to swim at the wonderful Crystal Palace beach, which we really liked then.
There are plenty of sunbeds on the sea, you can always find a free one.
The sand near the sunbeds is equalized in the morning. But the sand itself cannot be called clean - dry twigs, sticks, pieces of paper, cigarette butts, unfortunately, are very common.
The sea is clear in the morning. But in the evening there are already a lot of people in the sea, the water becomes cloudy, it often storms and brings garbage.
For children, entering the sea is just perfect - a sandy spit and quite shallow (an adult will be about waist-deep, even if you move 50 meters from the shore). Since it often storms, children like to "ride" on the waves.
I did not like that stray dogs ran along the beach. This was previously encountered in Amara Beach.
Is it really impossible to somehow get rid of these dogs and drive them off the beaches of 5-stars?
POOL AND SLIDES:
Loved the pool and slides. Maybe for someone it matters - the music by the pool is mostly Turkish
The slides are excellent, beautiful, the joints are even.
The son especially praised the "rainbow" slide - he said that you slide down it just "like clockwork. "
There was always a lifeguard on the hill. However, according to his son, one of the rescuers treated his work carelessly - that is, he allowed both children and adults to slide down almost five people at a time, and was also indifferent to the fact that some children rolled down the hill on their knees ...
The pool is great too. My son and I often swam in it. But I want to warn you that the water is quite heavily chlorinated. Therefore, those with sensitive skin may be irritated by chlorine.
From 5 am there is already a “battle” for sunbeds by the pool.
For those who like to sleep, it will probably be problematic to take sunbeds by the pool. And although there is a complaint from the hotel that it is forbidden to reserve sunbeds, they still take it.
I came to 7 o'clock to take sunbeds near the slides, and I managed to take only the side seats. Although, I do not recommend taking the frontal seats in the first row - when adults slide down the hill, the water is poured over the edge of the pool and a non-drying puddle forms near these sunbeds. Yes, and lying in a place where you are constantly poured, probably not very pleasant ...
On the last day of our stay at the hotel, the servants collected all the personal items of the guests (circles, mattresses, arm ruffles), towels (not belonging to the hotel) from the occupied sunbeds and put it all on a separate table. This is to the issue of reserving sunbeds with personal items. People then looked for their things and were very indignant.
And on this day, sunscreen and children's glasses for the pool disappeared from the sunbed. What is strange, our two towels were still untouched (one of them was hotel, and the second was personal), but the cream and glasses had evaporated. Moreover, on the table where the staff put the seized things, we did not find our loss. Maybe this is a trifle, but the child was very upset because of the glasses.
And further. For some reason, the jacuzzi in the pool did not work. It's a pity!
MINI CLUB:
Communication with the mini-club somehow did not work out for us, starting from the day of arrival.
The son went to dance at the mini-disco, but the animator girl accidentally hit him on the forehead with her elbow during an energetic dance, and he said that he would not go there again. In fact, he didn't go. Therefore, there is nothing special to tell about the Mini-club.
The only thing, on the last day of our vacation, my son was already bored, and yet decided to go there.
I went to look for interest - the animator was playing some kind of game with the children in a dark, stuffy room. According to his son, he did not like the game itself, but the fact that the animator allowed them to fight with pillows at the end (there are chairs in the form of pillows). The contingent of children in the mini-club - mostly Germans and British. There were two Russian children.
By the way, near the bar on the beach there is a playground. But, unfortunately, it does not have a canopy. The slides are hot, it becomes possible to ride them only after 19 hours.
ANIMATION, ENTERTAINMENT:
We spent almost all the time at the sea and by the pool, I did not participate in adult animation. The animation took place in the part of the pool closest to the Mini Club. There was something like Water-gym, pool games, rifle shooting. Animators are calm, not imposed.
We went to the evening animation only once - to the Samba show. I liked capoeira, but samba was so-so, not “ah” and not “wow”. We have already seen all this in other hotels.
More evening animation did not go.
Instead of animation, the son chose Gameland with slot machines and a bowling alley near the Lobby. Bowling paid - 10 dollars per person. Slot machines are also paid - 9 tokens are issued for $ 10, if I'm not confusing anything. Since my son became a regular there, he sometimes got 10 or even 12 tokens for 10 dollars : -)
NUTRITION:
The food is quite normal.
For me there was no problem to find something for myself and for a child of 8 years old.
Breakfast:
Fried eggs, scrambled eggs, scrambled eggs with vegetables, french fries, sausages, fried sausage, croutons, pancakes, porridge, yogurt, a variety of muesli, hot puff pastries, stewed potatoes, various types of cheeses, several types of sausages, vegetables, herbs, a lot of different pastries, a good fruit table: cherries, watermelons, melons, nectarines, apricots, grapes, plums, bananas, apples.
Girls in wheelbarrows deliver juices in jugs (although all yuppies; only fresh carrot juice), coffee.
Orange juice must be made independently.
I recommend arriving for breakfast no later than 8-8-30. Because later the restaurant gets crowded. Queues of 5-6 people appear at the fresh squeezers. Well, to make yourself a glass of orange juice, you need to squeeze about 5 oranges. But the wringer is manual, and quite primitive. And now there is a queue and watches how some squeeze out 4-5 glasses for the whole family. You can fall asleep.
Dinner:
We always dined at the Main Restaurant.
As well as for breakfast, I recommend coming at the beginning of lunch. At 13-30 it is already problematic to find a place for yourself - either the tables are already filled with dirty dishes, or there are no set tables. But you can always turn to the waiters to clear the table and cover.
Lunch assortment: French fries, grilled vegetables (eggplants, tomatoes, zucchini, onions), kebabs, chicken (in different interpretations), grilled fish, meat, pasta, fresh vegetables of various types, greens, there were soups (we did not eat) . There is also a diet table - boiled beef, boiled chicken, mashed potatoes. Fruits: watermelon, melon, cherry, peaches, bananas, grapes, figs, i blocks, nectarines. All fruits are ripe and fresh.
I don’t eat sweets, but my son praised desserts.
Drinks are served by the waiters, but you can go yourself. My son used to go to the bartender himself.
Dinner: Dinner from 18-30 at the Main Restaurant. Dinners are themed. Everything is also good, I will not repeat myself - there is a variety for every taste. I want to try everything, but it really doesn't work : -)
The child took fruit out of the restaurant in his hands. Not with plates, of course - 1-2 pieces of nectarines, for example. Although this is officially prohibited by the hotel's complaint, no comments were received on this matter.
I would like to note that in the restaurant, many cooks and waiters work without gloves. Only those employees who deal with fruit are wearing gloves. But the employee bringing the dishes (plates, coffee cups) was WITHOUT GLOVES. And it wouldn't hurt.
For example, for comparison, in Amara Beach (neighboring hotel) ALL restaurant staff work with gloves and even at the entrance to the restaurant the girl who meets visitors sprays everyone's hands with an antiseptic. I believe that this experience could be taken into service by Crystal, because a huge number of people take the same spoons in trays, and then eat cherries with the same hands, or make fresh juice ...
A-LA-CARTE:
We visited 3 A la carte restaurants: Fish, Chinese, Italian.
Most of all we liked the Chinese restaurant. Delicious food, excellent service. My son loved the fried bananas for dessert.
The waiters (unfortunately, I have a bad memory for names - a guy with blue eyes and a girl) are very kind, courteous, they work great - well done!
The Fish Restaurant was also good.
In the Italian restaurant, for dessert, my son ordered fried ice cream, and perhaps this dish made the greatest impression.
Two restaurants were booked in the terminal, one was signed up with Jayla (Jayla, thanks! ).
I recommend making an appointment immediately upon arrival, as restaurants are in demand and places may not be available.
By the way, in the Hotel Concept, a printout of which is issued at the reception, it is indicated that you can visit one A la carte for free during your stay. Wrong information! You can go to A la carte at least every day - this is a free service. Anyway, we didn't pay anything (except for tips to the waiters).
SPA:
Good SPA center.
Sauna towels can be borrowed from the SPA reception.
You can also exchange beach towels there (but we changed towels from a servant in a booth near the slides).
I liked the smiling German woman working at the reception in the SPA.
Every day we went to the Bio-sauna (50-60 degrees), the sauna (90 degrees), the steam room, the Salt room (it's very cold there), swam in the indoor pool (the water is cool, which is very refreshing). The indoor pool is not always open, the lights are often turned off there. The jacuzzi is located near the indoor pool and is very weak. We can say - almost does not work. The water in the jacuzzi is cold.
MAINTENANCE, SERVICE:
In general, I liked everything. The waiters are polite, helpful and attentive. They will always offer drinks, take away the dishes.
The porter was also polite and accommodating.
The maid- cleaned, cleaned, changed, wiped the dust. Until 12-30 the room was always cleaned. True, I hung a sign on the door "I will ask you to clean the room" and left a tip every day.
The minibar was replenished regularly. She also left a tip.
HOTEL GUIDE:
Hotel guide-Lesya.
Lesya held a meeting the next day after arrival - she provided the necessary information, did not tire with long stories about the hotel and excursions. Information about the time of departure from the hotel was provided in a timely manner.
Summary: In general, we were satisfied with the rest, the hotel can be recommended for visiting.
GOOD LUCK AND GOOD REST TO ALL!
I have been resting in Turkey for 12 years, I have been to various 5 * hotels in Kemer, Belek and Side.
The hotel was chosen based on reviews, and quite spontaneously.
DEPARTURE:
Transaero company. Flight UN9149. Departure from Domodedovo.
Departure - on time, without delay.
Meals on board are not very good, so it has become a tradition for us to eat at the airport.
Powdered omelet and rubber pancakes have been “full” since the last time, so they immediately abandoned these “frills” and asked for one dry ration.
The stewards decided to make their work easier - they gave out everything at once, at the same time dry rations, and soft drinks, and tea.
This time, during the flight, the children were not given gifts from Transaero, only on the way back they were given a book about the planes and the safety rules for them.
However, in June, with exactly the same flight, this “option” was present in the form of a suitcase (with felt-tip pens, a board game, stickers) both on the way there and on the way back.
TRANSFER TO THE HOTEL:
Approximately 1 hour from the hotel, our hotel was the first "on the list". We arrived at the hotel around 10:30.
SETTLEMENT:
We met without any "honours" - Champagne, Turkish delight, and other delights. The transferman entrusted us to the hotel guide Lesya, who helped us arrange the documents for settling. We were offered to go for breakfast (continental breakfast at the hotel from 10-11), and after breakfast the porter took us to block E (who would doubt? ) on the 4th floor. We got a room with a view of the hillock, the generator (which buzzed when the lights went out) and the back rooms of the hotel, in which the staff rested during breaks. After looking at the number, at first I was determined to exchange it, but then I decided not to bother with this issue, and not to waste time and nerves in vain, because.
Arrived for only a week.
ROOM:
The room is small.
For two with a child, we had one double bed, there was no extra bed. But we had enough, we did not feel any tightness.
In the room: bathrobes, slippers, bath accessories (shower gel, body lotion, shampoo and hair conditioner) + toothpaste with brushes, combs, nail files, razor + shaving cream, shower cap, cotton pads, cotton buds, and even sponges for the body.
Mini-bar: nuts (roasted peanuts), chocolates, a liter bottle of water, Pepsi, Fanta, sprite mineral water.
TERRITORY:
The territory of the hotel is small, compact - so there is nothing special to paint. I will only note that landscaping is actively taking place on the territory - pines and mountain ash are planted.
A river flows through the hotel, which then flows into the sea. The road to the beach just goes through this river on the bridge. The river itself is dirty.
However, the river is full of fish and turtles.
On the bridge in the morning they put a basket of bread, and everyone can feed the living creatures.
BEACH:
Actually, we looked after this hotel in June, when we rested in the neighboring Amara Beach, and went to swim at the wonderful Crystal Palace beach, which we really liked then.
There are plenty of sunbeds on the sea, you can always find a free one.
The sand near the sunbeds is equalized in the morning. But the sand itself cannot be called clean - dry twigs, sticks, pieces of paper, cigarette butts, unfortunately, are very common.
The sea is clear in the morning. But in the evening there are already a lot of people in the sea, the water becomes cloudy, it often storms and brings garbage.
For children, entering the sea is just perfect - a sandy spit and quite shallow (an adult will be about waist-deep, even if you move 50 meters from the shore). Since it often storms, children like to "ride" on the waves.
I did not like that stray dogs ran along the beach. This was previously encountered in Amara Beach.
Is it really impossible to somehow get rid of these dogs and drive them off the beaches of 5-stars?
POOL AND SLIDES:
Loved the pool and slides. Maybe for someone it matters - the music by the pool is mostly Turkish
The slides are excellent, beautiful, the joints are even.
The son especially praised the "rainbow" slide - he said that you slide down it just "like clockwork. "
There was always a lifeguard on the hill. However, according to his son, one of the rescuers treated his work carelessly - that is, he allowed both children and adults to slide down almost five people at a time, and was also indifferent to the fact that some children rolled down the hill on their knees ...
The pool is great too. My son and I often swam in it. But I want to warn you that the water is quite heavily chlorinated. Therefore, those with sensitive skin may be irritated by chlorine.
From 5 am there is already a “battle” for sunbeds by the pool.
For those who like to sleep, it will probably be problematic to take sunbeds by the pool. And although there is a complaint from the hotel that it is forbidden to reserve sunbeds, they still take it.
I came to 7 o'clock to take sunbeds near the slides, and I managed to take only the side seats. Although, I do not recommend taking the frontal seats in the first row - when adults slide down the hill, the water is poured over the edge of the pool and a non-drying puddle forms near these sunbeds. Yes, and lying in a place where you are constantly poured, probably not very pleasant ...
On the last day of our stay at the hotel, the servants collected all the personal items of the guests (circles, mattresses, arm ruffles), towels (not belonging to the hotel) from the occupied sunbeds and put it all on a separate table. This is to the issue of reserving sunbeds with personal items. People then looked for their things and were very indignant.
And on this day, sunscreen and children's glasses for the pool disappeared from the sunbed. What is strange, our two towels were still untouched (one of them was hotel, and the second was personal), but the cream and glasses had evaporated. Moreover, on the table where the staff put the seized things, we did not find our loss. Maybe this is a trifle, but the child was very upset because of the glasses.
And further. For some reason, the jacuzzi in the pool did not work. It's a pity!
MINI CLUB:
Communication with the mini-club somehow did not work out for us, starting from the day of arrival.
The son went to dance at the mini-disco, but the animator girl accidentally hit him on the forehead with her elbow during an energetic dance, and he said that he would not go there again. In fact, he didn't go. Therefore, there is nothing special to tell about the Mini-club.
The only thing, on the last day of our vacation, my son was already bored, and yet decided to go there.
I went to look for interest - the animator was playing some kind of game with the children in a dark, stuffy room. According to his son, he did not like the game itself, but the fact that the animator allowed them to fight with pillows at the end (there are chairs in the form of pillows). The contingent of children in the mini-club - mostly Germans and British. There were two Russian children.
By the way, near the bar on the beach there is a playground. But, unfortunately, it does not have a canopy. The slides are hot, it becomes possible to ride them only after 19 hours.
ANIMATION, ENTERTAINMENT:
We spent almost all the time at the sea and by the pool, I did not participate in adult animation. The animation took place in the part of the pool closest to the Mini Club. There was something like Water-gym, pool games, rifle shooting. Animators are calm, not imposed.
We went to the evening animation only once - to the Samba show. I liked capoeira, but samba was so-so, not “ah” and not “wow”. We have already seen all this in other hotels.
More evening animation did not go.
Instead of animation, the son chose Gameland with slot machines and a bowling alley near the Lobby. Bowling paid - 10 dollars per person. Slot machines are also paid - 9 tokens are issued for $ 10, if I'm not confusing anything. Since my son became a regular there, he sometimes got 10 or even 12 tokens for 10 dollars : -)
NUTRITION:
The food is quite normal.
For me there was no problem to find something for myself and for a child of 8 years old.
Breakfast:
Fried eggs, scrambled eggs, scrambled eggs with vegetables, french fries, sausages, fried sausage, croutons, pancakes, porridge, yogurt, a variety of muesli, hot puff pastries, stewed potatoes, various types of cheeses, several types of sausages, vegetables, herbs, a lot of different pastries, a good fruit table: cherries, watermelons, melons, nectarines, apricots, grapes, plums, bananas, apples.
Girls in wheelbarrows deliver juices in jugs (although all yuppies; only fresh carrot juice), coffee.
Orange juice must be made independently.
I recommend arriving for breakfast no later than 8-8-30. Because later the restaurant gets crowded. Queues of 5-6 people appear at the fresh squeezers. Well, to make yourself a glass of orange juice, you need to squeeze about 5 oranges. But the wringer is manual, and quite primitive. And now there is a queue and watches how some squeeze out 4-5 glasses for the whole family. You can fall asleep.
Dinner:
We always dined at the Main Restaurant.
As well as for breakfast, I recommend coming at the beginning of lunch. At 13-30 it is already problematic to find a place for yourself - either the tables are already filled with dirty dishes, or there are no set tables. But you can always turn to the waiters to clear the table and cover.
Lunch assortment: French fries, grilled vegetables (eggplants, tomatoes, zucchini, onions), kebabs, chicken (in different interpretations), grilled fish, meat, pasta, fresh vegetables of various types, greens, there were soups (we did not eat) . There is also a diet table - boiled beef, boiled chicken, mashed potatoes. Fruits: watermelon, melon, cherry, peaches, bananas, grapes, figs, i blocks, nectarines. All fruits are ripe and fresh.
I don’t eat sweets, but my son praised desserts.
Drinks are served by the waiters, but you can go yourself. My son used to go to the bartender himself.
Dinner: Dinner from 18-30 at the Main Restaurant. Dinners are themed. Everything is also good, I will not repeat myself - there is a variety for every taste. I want to try everything, but it really doesn't work : -)
The child took fruit out of the restaurant in his hands. Not with plates, of course - 1-2 pieces of nectarines, for example. Although this is officially prohibited by the hotel's complaint, no comments were received on this matter.
I would like to note that in the restaurant, many cooks and waiters work without gloves. Only those employees who deal with fruit are wearing gloves. But the employee bringing the dishes (plates, coffee cups) was WITHOUT GLOVES. And it wouldn't hurt.
For example, for comparison, in Amara Beach (neighboring hotel) ALL restaurant staff work with gloves and even at the entrance to the restaurant the girl who meets visitors sprays everyone's hands with an antiseptic. I believe that this experience could be taken into service by Crystal, because a huge number of people take the same spoons in trays, and then eat cherries with the same hands, or make fresh juice ...
A-LA-CARTE:
We visited 3 A la carte restaurants: Fish, Chinese, Italian.
Most of all we liked the Chinese restaurant. Delicious food, excellent service. My son loved the fried bananas for dessert.
The waiters (unfortunately, I have a bad memory for names - a guy with blue eyes and a girl) are very kind, courteous, they work great - well done!
The Fish Restaurant was also good.
In the Italian restaurant, for dessert, my son ordered fried ice cream, and perhaps this dish made the greatest impression.
Two restaurants were booked in the terminal, one was signed up with Jayla (Jayla, thanks! ).
I recommend making an appointment immediately upon arrival, as restaurants are in demand and places may not be available.
By the way, in the Hotel Concept, a printout of which is issued at the reception, it is indicated that you can visit one A la carte for free during your stay. Wrong information! You can go to A la carte at least every day - this is a free service. Anyway, we didn't pay anything (except for tips to the waiters).
SPA:
Good SPA center.
Sauna towels can be borrowed from the SPA reception.
You can also exchange beach towels there (but we changed towels from a servant in a booth near the slides).
I liked the smiling German woman working at the reception in the SPA.
Every day we went to the Bio-sauna (50-60 degrees), the sauna (90 degrees), the steam room, the Salt room (it's very cold there), swam in the indoor pool (the water is cool, which is very refreshing). The indoor pool is not always open, the lights are often turned off there. The jacuzzi is located near the indoor pool and is very weak. We can say - almost does not work. The water in the jacuzzi is cold.
MAINTENANCE, SERVICE:
In general, I liked everything. The waiters are polite, helpful and attentive. They will always offer drinks, take away the dishes.
The porter was also polite and accommodating.
The maid- cleaned, cleaned, changed, wiped the dust. Until 12-30 the room was always cleaned. True, I hung a sign on the door "I will ask you to clean the room" and left a tip every day.
The minibar was replenished regularly. She also left a tip.
HOTEL GUIDE:
Hotel guide-Lesya.
Lesya held a meeting the next day after arrival - she provided the necessary information, did not tire with long stories about the hotel and excursions. Information about the time of departure from the hotel was provided in a timely manner.
Summary: In general, we were satisfied with the rest, the hotel can be recommended for visiting.
GOOD LUCK AND GOOD REST TO ALL!
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Visited the hotel in late July early August, tour operator Trek Tour. Impressions from the rest are ambiguous. We arrived at 13.30, we received the documents and offered to wait. We settled at 15.30, and by this time many of those who arrived later had already been settled. Room categories are identical. Stayed 4 adults, 2 children.
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Visited the hotel in late July early August, tour operator Trek Tour. Impressions from the rest are ambiguous.
We arrived at 13.30, we received the documents and offered to wait. We settled at 15.30, and by this time many of those who arrived later had already been settled. Room categories are identical. Stayed 4 adults, 2 children. We took 2 rooms, family and standard.
The standard is not bad, family - it seems that the standard was simply divided into 2 parts, very closely.
There is no wireless internet in the room, only in the lobby.
For 7 days the bed linen was not changed NEVER.
The pool is very small, there are no empty seats during the day. Slides are good, the children really liked it.
The beach can be your own, but it is not fenced in anything and the presence of the local population is quite often observed, however they behave pretty decently.
Equipped with sunbeds and awnings, free sunbeds are not a problem to find in the 3rd-4th row is almost always there.
For some reason, towels were changed at the spa, which was not very convenient.
The food is not bad, but it was not always possible to find free tables inside, after all, 6 people. A couple of times I had to have lunch and dinner outside, it's hot.
A separate line I want to note the service! The preference of the staff is given to vacationers from Europe, the Germans are especially respected. Tourists from the CIS are simply tolerated.
At least one such example. A small queue often forms at the bar on the beach, for 6-7 people, tolerable. But when a German approached the bar, the bartender immediately invited him and served him without a queue, despite the line of women and children.
In both bars in the lobby of the hotel, the waiters simply extort, you can’t pick up another word, tips.
So they say: "Service, service! And where is the tip? " They run up to the Germans right away, they don’t always approach ours even if you call.
The service in the bars is quite boorish, several times I had to put the waiters and bartenders in their place, the bartender almost even called the security guard, but thanks to meager knowledge of English, they managed to prove their case. After that, if the staff did not respect, but was afraid to be frankly rude.
A couple of times it happened, we didn’t drink free alcohol, the quality is disgusting and we scored in duty free to our liking. So when they asked the waiter to bring glasses and glasses, they brought a glass for themselves, asked to pour it.
I have not seen this in other hotels, however, I have little experience, last year I rested in Silence Beach, I thought there was a mess. So there compared to Crystal, the perfect order!!!
I didn’t seem to write very emotionally, and I’m not a master of writing, but it’s how it is, I’ll subscribe to every word.
I will not return to this hotel for sure!
We arrived at 13.30, we received the documents and offered to wait. We settled at 15.30, and by this time many of those who arrived later had already been settled. Room categories are identical. Stayed 4 adults, 2 children. We took 2 rooms, family and standard.
The standard is not bad, family - it seems that the standard was simply divided into 2 parts, very closely.
There is no wireless internet in the room, only in the lobby.
For 7 days the bed linen was not changed NEVER.
The pool is very small, there are no empty seats during the day. Slides are good, the children really liked it.
The beach can be your own, but it is not fenced in anything and the presence of the local population is quite often observed, however they behave pretty decently.
Equipped with sunbeds and awnings, free sunbeds are not a problem to find in the 3rd-4th row is almost always there.
For some reason, towels were changed at the spa, which was not very convenient.
The food is not bad, but it was not always possible to find free tables inside, after all, 6 people. A couple of times I had to have lunch and dinner outside, it's hot.
A separate line I want to note the service! The preference of the staff is given to vacationers from Europe, the Germans are especially respected. Tourists from the CIS are simply tolerated.
At least one such example. A small queue often forms at the bar on the beach, for 6-7 people, tolerable. But when a German approached the bar, the bartender immediately invited him and served him without a queue, despite the line of women and children.
In both bars in the lobby of the hotel, the waiters simply extort, you can’t pick up another word, tips.
So they say: "Service, service! And where is the tip? " They run up to the Germans right away, they don’t always approach ours even if you call.
The service in the bars is quite boorish, several times I had to put the waiters and bartenders in their place, the bartender almost even called the security guard, but thanks to meager knowledge of English, they managed to prove their case. After that, if the staff did not respect, but was afraid to be frankly rude.
A couple of times it happened, we didn’t drink free alcohol, the quality is disgusting and we scored in duty free to our liking. So when they asked the waiter to bring glasses and glasses, they brought a glass for themselves, asked to pour it.
I have not seen this in other hotels, however, I have little experience, last year I rested in Silence Beach, I thought there was a mess. So there compared to Crystal, the perfect order!!!
I didn’t seem to write very emotionally, and I’m not a master of writing, but it’s how it is, I’ll subscribe to every word.
I will not return to this hotel for sure!
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