Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
6.0
Cleanliness:
6.0
Food:
6.0
Amenities:
8.0
Minuses:
1) The hotel does not correspond to 5 stars. Solid 4.
2) The rooms do not match the description and photos on Booking. com.
Booked rooms with 3 beds + sofa. Settled in rooms with 2 beds + sofa. Considering that 3 people lived in each room, this was critical. The reception could not solve the problem, they promised to return to the issue in 2 days, but they did not solve it.
3.1 people out of 6 got poisoned in the week from August 23 and lay for 3 days with high fever and other symptoms associated with poisoning.
4) The quality of cleaning in the high season (August) left much to be desired. In September the situation returned to normal.
5) Unsatisfactory organization of the work of photographers. Working conditions are not transparent and are not fixed anywhere in advance. Initially, it was agreed that the photographer conducts a photo session, after which it will be possible to choose the photos you like for 7 euros / piece.
As a result, it turned out that the indicated price is only for a paper copy, an electronic copy is issued only when buying a photo album for 450 euros.
Thus, having selected 37 photos for purchase and paid more than 250 euros, it was not possible to obtain photos in electronic form. (In the 21st century!!! ).
I recommend discussing in detail all the conditions in advance.
Photographer Michael is unprofessional. In most photos with more than 2 people, some of the people are out of focus.
+ 1 child (2 years) after the first two days of swimming in the pool became covered with a red rash (presumably allergic to bleach).
+ there are questions about the sea, the description of which was previously absent in the reviews: the entry is not gentle, the waves are strong. Only one child out of 3 (7 years old) could swim.
For older people, entry and exit is also problematic due to a sharp change in terrain and stones.
Pros:
1) Competent layout of the hotel. Everything is compact, convenient and understandable.
2) Nice water park.
3) The format of the rooms (small blocks / houses) with separate entrances to 3 rooms, combined with vegetation (beautiful flowers and pine trees).
4) Cleanliness on the territory.
5) Animation.
6) Fitness room.
7) Possibility to take a PCR test for covid-19 at the hotel.
1) The hotel does not correspond to 5 stars. Solid 4.
2) The rooms do not match the description and photos on Booking. com.
Booked rooms with 3 beds + sofa. Settled in rooms with 2 beds + sofa. Considering that 3 people lived in each room, this was critical. The reception could not solve the problem, they promised to return to the issue in 2 days, but they did not solve it.
3.1 people out of 6 got poisoned in the week from August 23 and lay for 3 days with high fever and other symptoms associated with poisoning.
4) The quality of cleaning in the high season (August) left much to be desired. In September the situation returned to normal.
5) Unsatisfactory organization of the work of photographers. Working conditions are not transparent and are not fixed anywhere in advance. Initially, it was agreed that the photographer conducts a photo session, after which it will be possible to choose the photos you like for 7 euros / piece.
As a result, it turned out that the indicated price is only for a paper copy, an electronic copy is issued only when buying a photo album for 450 euros.
Thus, having selected 37 photos for purchase and paid more than 250 euros, it was not possible to obtain photos in electronic form. (In the 21st century!!! ).
I recommend discussing in detail all the conditions in advance.
Photographer Michael is unprofessional. In most photos with more than 2 people, some of the people are out of focus.
+ 1 child (2 years) after the first two days of swimming in the pool became covered with a red rash (presumably allergic to bleach).
+ there are questions about the sea, the description of which was previously absent in the reviews: the entry is not gentle, the waves are strong. Only one child out of 3 (7 years old) could swim.
For older people, entry and exit is also problematic due to a sharp change in terrain and stones.
Pros:
1) Competent layout of the hotel. Everything is compact, convenient and understandable.
2) Nice water park.
3) The format of the rooms (small blocks / houses) with separate entrances to 3 rooms, combined with vegetation (beautiful flowers and pine trees).
4) Cleanliness on the territory.
5) Animation.
6) Fitness room.
7) Possibility to take a PCR test for covid-19 at the hotel.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- In general, the hotel is ok, but not 5 * obviously
- Good hotel
- Great hotel with a large area
- Not without problems
- Review of Club Hotel Turan Prince World
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