Hotel with great service

Written: 9 may 2021
Travel time: 1 — 8 may 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 8.0
Amenities: 10.0
I rested in Barut Hemera with my 19 year old son from May 1st to 8th. We came to Turkey just during the period of severe coronavirus restrictions. Looking ahead, I can say that we had a great rest!
Now I will describe everything in detail.
We arrived at the hotel at 7:00 am. Filling out the questionnaire took less than 10 minutes, we voiced all the wishes and we were given 2 key cards for the Deluxe Sea Side View room, this is when we paid for Superior Land View. For which, of course, we were very grateful! The room is just perfect! Huge closet in the hallway with plenty of hangers, shelves, bathrobes and ironing board with iron. Large bathroom, hair dryer, all cosmetics are there and replenished regularly. The room had 2 separate beds (we asked for it), 2 armchairs, a coffee table, 2 bedside tables, a safe, a mini-bar, a desk and a chair, there are plenty of sockets. And of course, a chic large balcony - it was our favorite place! We had a view of the relax pool and the sea in the distance. On the balcony, as standard - 2 armchairs, a table, a retractable dryer for clothes, a mosquito net. Upon arrival in the room beach bag, a bottle of wine and 2 glasses. High quality Wi-Fi throughout.

You can sign up for Alya Kart at Guli's. Gulya is a sorceress who speaks many languages ​ ​ and solves any problems! We visited the Turkish Sofra - we liked it, very beautiful place with great service, just too much food! ) The Oliva bar-restaurant was closed during our stay, it's a pity!
When we first checked in, there were very few vacationers, mostly nice German couples. Further, the number of people increased every day.
The first days the food was quite modest. Then, with the increase in the number of tourists, it became much better. But at lunch the main restaurant was closed, only the beach bar was open and there were burgers by the pool. I don't like to dine at the beach bar - dirty chairs, ants on the tables, wind, but we were left with no choice... Let's put it down to a pandemic!
The alcohol was just great! I will list non-strong drinks: original Sheridans and Martinis, delicious Turkish Baileys, and many cocktails. The coffee from the coffee machine is terrible in the main restaurant and beach bar; in the lobby, pool bar and pastry shop - better. But Turkish coffee is excellent in any bar, the most interesting serving is in the lobby.
5 types of delicious ice cream in the confectionery, sweets do not come at a time.
Absolutely all locations have a clear division into zones for smokers and non-smokers. Bravo! Although, there were incidents when the young lady sat in the smoking area and began to resent why everyone around her was smoking. )
The service is just great! All staff greet and smile. The maid is smart, the room is always in perfect order! The waiters are well trained, no one asks for a tip. But really, you always want to leave for tea, well done!
Animation. On the first day, I was, frankly, simply shocked when, a couple of hours after our arrival, one animator came up to us and began to beg for a positive review about the hotel and about her personally. I have never come across this anywhere... Then we met the rest of the animators, they turned out to be great guys, Hilal and Arda are super! Darts, archery and rifles - class! Therefore, it is completely incomprehensible to me why it was necessary to arrange a circus with a recall on the first day. At what so hung on all the newly arrived tourists.

The beach is good, the sea is clean. Entry into the sea on the left is also excellent. Loungers on the beach and by the pools are unmeasured, there are few people, no one occupied a place in the morning.
The location of the hotel is perfect! We walked along the chic promenade along the sea to ancient Side. Shops start right outside the territory.
Output. Barut Hemera is a very decent hotel with great service! I think that if you come not during the lockdown period, then there will simply be no shortcomings! We will be happy to return!
Translated automatically from Russian. View original