Самые плохие 5* Worst 5*

We rested in Barut Hotels Arum 5 * family from 06/22/12 to 06/30/12. What can be said about the hotel - this is the worst hotel we have been to in Turkey and much of what is written here is not entirely true. But let's start in order and with positive aspects. The hotel rooms leave a good impression - clean, daily replenishment of the mini-bar, fruit in the room upon arrival, free safe. Variety and quality of food on a solid 4. This is where it ends. The territory of the hotel is very small and walks are possible only along the common promenade. There is NO beach near the hotel, but there is only a place where there are umbrellas and sun loungers, and it is impossible to swim in the sea. For swimming in the sea, they offer the beach of a neighboring hotel, where the situation is not much better, but there is about 20 meters of normal entry into the sea, on which two rather big hotels are trying to accommodate. The density is impressive. They write about unobtrusive animation - it's not true, it's simply NOT! The hotel apparently decided to save money and maintain its own theater instead of inviting artists to the evening show, and recruit the theater from its own animators. And as a result - no animation, no evening show. The evening show generally deserves a separate story, but oh well. The kids' evening show involves playing the same songs over and over in the same order day in and day out, don't expect more. Children remember animators from past hotels by name, not a single one from Barut Hotels Arum 5 *. I would like to advise the hotel staff to walk along the embankment at the end of their evening show and listen or watch the evening show in other hotels, since it is 2 times longer there, you will see a lot, even in the same barut chimera.
And now the highlight of Arum is the rudeness of the staff. We have definitely never seen anything like this, and we would not like to see it anymore. We order a glass of wine with my wife for lunch, bring a jug, pour it into glasses (what they say that they bring a bottle is not true, the hotel does not provide a bottled drink service, they bring a bottle if you buy it for an additional fee of about $ 40 per bottle) . We drink, and at the bottom of the FLY, and both her and me. I call the waiters, they say that it’s NORMAL because it’s summer and the wind, they offer to renew the glasses and immediately completely stop understanding and expressing themselves in Russian, and the word “manager” is also incomprehensible to them. I find the restaurant manager, he also says that this is NORMAL and you can either pull out the flies or order another wine, which will probably be without flies. There was no point in further conversation, the complaint was left, NO apologies were made. The representative of the tour operator (Olga, Coral Travel) replied that she deals only with accommodation issues, and the rest is beyond her competence. Question to Coral Travel - is it so?
By the way, the Germans do not rest in the hotel on an all-inclusive basis, they buy drinks separately (probably learned from bitter experience), and therefore they serve them to the table in bottles.

I frankly do not recommend this hotel for visits, the choice is huge, this one is not worth it to spend your time and money on it.