Terrible service ruined the whole experience

Written: 17 august 2020
Travel time: 13 — 22 august 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 3.0
Amenities: 8.0
I am in Turkish hotels for the fifth time, so there is something to compare...
The service is terrible, nothing works in the rooms (kettle, safe, sockets).
The hotel can be called not 5 stars, but 3 with a big stretch.
Read more. . .
In general, we decided to relax with the children on the sunny beach and that's what we encountered.
1. Naturally, there are no social distances and no mask regime. More precisely, all this is, but no one observes it.
2. Do not take food yourself, they give it out. From this, wild queues and in general the choice of dishes is very modest, not at all like before. Sometimes, when there is food, there is no waiter who should give it out.
3. The Turks are greedy, they won’t put too much on a plate. Looks like they are saving on everything.
4. Instead of coffee and drinks - half an hour after the start of breakfast and lunch - you already pour yourself only water.
5. There is a catastrophic lack of tables and servants too. You have to wait until the previous people eat.

6. There has never been such a thing for breakfast that there was no banal scrambled eggs and a line for coffee - 20 people.
7. In the hotel, in the rooms - nothing works. For example, our safe, TV and sockets did not work. The master only came the next day.
8. Finding utensils, salt and napkins in this "canteen" (not a restaurant) is a real feat.
P. S. The weather, as always, is excellent, warm... the sea can be said to be hot, the pools too. This pleases.
Definitely, the Turks were not at all ready for the season, they were raising money for everything, and the service was simply NO.
I do not recommend.
Translated automatically from Russian. View original

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