Attention!

Written: 6 august 2010
Travel time: 3 — 6 august 2010
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 8.0
Anyone who wants to visit this hotel should pay attention to the fact that theft is rampant here!! ! And I don’t know about the theft of personal belongings, but hotel towels are stolen. More specifically, on 08/05/2010, my wife and I exchanged 3 towels for cards in the morning (the appearance of the towels is tattered by time, washing and tourists, and in some places even with small holes, in general, far from presentable !! ). Having settled down near the pool (10 meters from the building, on the guarded internal territory of the hotel), we went to swim in the pool. Throughout the day, we constantly shuttled between the sunbeds and the pool (the maximum distance from the sunbeds was not more than 2-6 meters). Once again, returning from taking water procedures, we found that a towel had disappeared from one of “our” sunbeds! We immediately turned to the receptionist on duty, telling her about our problem (to our surprise, at the same moment another Russian family with the same problem was already waiting for the administrator). For reference - in case of loss (! ) of the towel, the guest must pay a fine of 20 US dollars. The administrator reacted to our complaints, but somehow sluggishly and without much desire to help us, however, like the representative of TEZ-TOUR (thanks to this company, we were in Turkey for the first time and at that moment their representative named Olga happened to be nearby). We were promised to look for our towels and notify us if they are found. On which they said goodbye to us and recommended that we go to the administrator tomorrow, while drawing attention to the fact that if they are not found, then a fine will have to be paid. As a result, as of 08/06/2010, towels were not found, and we are required to compensate for the loss of towels, namely, to pay a fine of 20 US dollars. We won't give up!
All who are going to this hotel, do not lose vigilance even with towels, not to mention more valuable things!!!!!!!!!
My personal opinion is that this is how the "hotel" renews the towels. before the loss, the lifeguard of the hotel was “spinning” at the sunbeds, which, when explaining, was reported to the administrator and, accordingly, left them without attention.

P. S.
The second Russian family flew away at night, we do not know anything about the outcome of the search for their towel, but I think that it was also not found.
Translated automatically from Russian. View original