Полная помойка Complete dump

ARDISIA DE LUXE RESORT

Finally a vacation, where to go with a child? Of course, to Turkey with Teztur. The tickets were bought and off we went. Meeting, transfer, etc. Teztur worked out like clockwork. Everything is wonderful, we are looking forward to a long-awaited vacation - the sun, the sea, Ardisia de luxe, the hotel is only 2 years old, new, beautiful.
The resettlement began, which lasted an hour and a half, the children were already tired.

We got a 2-storey room on the sixth, last floor, four beds, 2 on each floor overlooking the stinky river with frogs and mosquitoes. There is a steam room in the room, we are under the roof, the air conditioners do not work because it is “winter”, they will be turned on only from May 15th. The balcony cannot be opened, mosquitoes. We go to the reception with a request to change the room. They promised to fix it, while they giggled at the expense of the air conditioner, it didn’t work on the first floor, it drove hot air on the second floor, there was no ventilation.
We were given a look at 3 rooms, all on the 6th floor, 2-room or a similar 2-storey one, it was simply impossible to breathe in them, the stuffiness was terrible. They just mocked.
You are Russians, and this will do for you. We needed (ordered and paid for) a regular room with a double bed + a bed for a child, and not a two-story one, which is not safe for a child. As a result, at 21 o'clock, when it is time for the child to sleep, we have already made a scandal. The situation was saved by the representative of Teztur, who only said a few words in Turkish to the main receptionist and immediately found the right room on the third floor.
In all the rooms we looked at, the bathroom sets were different (hats, shampoo, etc. ), free drinks in the fridge (where they were, where they were not), the balconies were not cleaned everywhere.
Some equipment was broken and could not be repaired (the mirror in the bathroom was torn off, balcony handles, plastic partitions and shelves in the refrigerator).
Life has begun.
Getting a beach towel was very problematic. Despite the fact that we arrived at the indicated time at the booth, it was closed, a large crowd gathered, three delegations were sent to the reception, nothing helped. Finally, after an hour of waiting, an employee appeared with a small cart of towels, which could not be enough for everyone. Then the opening hours were changed, but the problem was not solved, vacationers carried towels with them and dried them on the balcony, since the chances of getting a towel in the morning are extremely small.
What caught my eye - the pools are not equipped with drains (saving in a black way), resulting in constant water around the pools that no one cleans (the tiles are slippery, everyone constantly falls). Dirt. Umbrellas were sorely lacking. Vacationers just dragged each other.

And most importantly - the pools were cleaned very badly and not regularly, the water was just muddy, there was dirt at the bottom. Hence the vacationers and conjunctivitis.
The beach is a little better with sun loungers, but the beach area is also poorly cleaned, from time to time a tractor was launched along the beach, creating an obstacle course when approaching the sea. If someone lacks a sunbed, then for your money they have self-service - take a sunbed from the underpass and bring it yourself.
The slides were universally loved, but there are queues here too. They worked from 10-30 to 12 and from 14 to 16 (the most harmful sun and a break for lunch and sleep for children).
While taking a shower "at rush hour" there is not enough hot water - you have to wash yourself with cold water.
In order to save money, the elevators in the wings of the building are simply turned off when people go to the beach in the morning or return in the evening. Only the central elevators, as well as service ones, work without interruption.
Room service - every day in different ways, towels were changed, but they were not constantly reported on the number, I had to go to the reception to swear at the reception, the dollars left on the pillow did not make the weather.
Bed linen not ironed, sometimes badly washed (saving on powder). The staff doesn't say hello.
Well, the restaurant is a separate story. Firstly, the restaurant is small for such a number of residents. The buffet is disgusting. There was practically no meat, except for grilled liver. For sweets (an extremely scarce assortment and not always tasty), there is an eternal queue and not everyone has enough, as in other matters, and for the main course (fish or chicken), you can stand up to 40 minutes. There is simply not enough food.
There is no children's menu in principle, although there is everything for this in the description of the hotel and in the children's corner. Milk is only for breakfast, disguised as a barrel with an advertisement for Lipton tea, it is unrealistic to get it the rest of the time.

Waiter work is disgusting. They sit at the same table in 2 or even 3 shifts. The dishes are not cleaned well, you can wait a very long time for table setting, as a result, all vacationers know which drawer to take forks and knives from.
Dirt.
There may not be enough wine. Very often coffee and tea machines do not work. There is an unpleasant smell around the devices, unsanitary conditions. Dishes are disgusting. Vacationers find it difficult to find clean cups (without plaque and traces of lipstick). And the presence of plastic dishes in the RESTAURANT? Beer, wine in a plastic glass? No comments…
Well, on weekends, guards, mass check-in of Turkish families and Turkish children's camps. Well, there's nothing here at all. Constant showdowns over sunbeds (the Turks simply throw off your things and take a sunbed, steal things). Noise, din, constant police visits to the hotel about theft and fights.
There is a problem with tables in the restaurant, the queues are increasing N-th number of times. In the evenings, it is not possible to fall asleep because of the whooping and clapping of the resting Turks.
In general, not a hotel, but a real “5-star” garbage dump, in the evening the illumination lights up on the facade and only three stars are lit in the hotel name, which is closer to reality.
Usually, when they left, they always envied the new arrivals, but this time we sympathized with them.
This hotel can be liked only by those who are in Turkey for the first time and have nothing to compare with, or those who have not dried out (they don’t care).
And keep in mind, gentlemen, the prices for this hotel are now dumping, but only cheese in a mousetrap is free.