This unpredictable Turkey

Written: 22 june 2012
Travel time: 8 — 19 june 2012
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 3.0
Food: 10.0
Amenities: 10.0
The overall impression of the hotel is good. This is high-quality food, and a good water park in a separate area, and the comfort of the hotel area, and sunbeds far from each other....BUT:
We booked a tour to this hotel in March, our trip took place in June. The category of the room according to the reservation and voucher was: family suite (this room is presented on the hotel website). Upon arrival, we are settled in the 9th building, out of 50 rooms of which only 4 are occupied, one of them is ours. To understand the deplorable situation, I would like to add that the price of the room we booked is $ 1.300 / day. Photos of the room in which we settled are attached below. This building, as it turned out later, was not launched and is used to accommodate workers, animators and others. Wires stick out of the walls, half of the doors are open, in general, a slight devastation. When we contact the reception, we get an answer that this room corresponds to the price and the declared category. Just a different style. To be honest, we were not ready for such money for the style "hello Adler-85! ". But to all our arguments, the hotel staff answered only one thing: "a different style. " Only the day before departure, when the husband had already begun to swear at what the world was worth, the staff admitted that the hotel was overcrowded and there were not enough places for us. Although we booked places in March... No apologies....
Regarding the work of the tour operator: The regional representative of Odeon (Corell's partner in Turkey) behaved like a tavern Hamlo. I understand that general communication with representatives of Russian tourism in the 90s leaves its mark, but now it is 2012, the contingent is changing, therefore it is necessary to retrain the staff somehow. I repeat once again: Turkey for such money should not be an easily accessible third world country, but the same resort as the rest. Have you ever wondered why diamonds are more expensive than glass, because the transparent one and the size of the footage can be chosen? And why, when paying at a BMW dealership, they don’t roll out a Toyota to you? After all, the car is also good, no one argues, and it will be good and comfortable to drive! The level of your explanations, unfortunately, is suitable for tours of $ 200, it really doesn't matter where you live, the main thing is the sea and the sun. And I would like to receive attitude, comfort, quality for paid money!

Summary: Ali Bey is a Toyota for the price of a BMW. Welcome!
Translated automatically from Russian. View original