Well-deserved safety certification for the 2020 season

Written: 14 august 2020
Travel time: 26 july — 8 august 2020
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 9.0
Amenities: 10.0
I welcome everyone who is interested in how to spend their holidays in Side, in Ali Bay Resort, Sorgun village.
Below is the complex, hotel report in July 2019.
Therefore, I will focus on the pros and cons of the hotel during the quarantine. covid-19 events in the difficult season of 2020 for everyone.

First of all, I will write the main thing - the whole hotel deservedly received its safety certificate. The hotel holds the following activities: maintaining social distance both in the main restaurant and on the beach, in the amphitheater (tables at a sufficient distance, umbrellas and sunbeds on the beach as well, neighbor chairs are removed in the amphitheater), distribution once. masks at the entrance to the main restaurant during breakfast, lunch, dinner), in the morning at the entrance to the restaurant temperature measurement. contactless bodies. thermometer, the presence of disinfectants in dispensers throughout the hotel, the constant wearing of masks by hotel staff, the accommodation of groups of animators only on the territory of the hotel with wearing masks, excellent cleaning of rooms, public areas (main restaurant, toilets, rooms, elevators), enhanced processing swimming pools, water parks.
And, of course, the buffet "behind the glass", but with the prompt distribution of dishes. Distributors work well and there were no large queues. I would also like to separately note the excellent work of the waiters in the main restaurant and on the terrace: be sure to change the tablecloth in front of you, promptly bring everything: drinks, and spoons / forks, and alcohol, and napkins, including wet ones. Just a great waiter job.
Strong sides of the hotel: there are a lot of them, they were discussed in great detail, I will not dwell in great detail. I’ll just emphasize the main thing again: the green, beautiful territory of the hotel and its design, the beach and sunset in the sea, good service in the restaurant, excellent cleaning of the rooms, the hotel’s focus on families. otd. with children, the presence of a relaxation pool 16+, a good children's water park, the presence of a package all day long. ice cream, the possibility of snacks, a good number of rooms, a sufficient number of sunbeds and umbrellas on the beach, as well as maintaining the required distance, a sufficient number of tables in the main restaurant, bars and cafes, etc. etc.
Weak. side hotel in August 2020:

- the presence of mosquitoes in the hotel and in the rooms. Guest-relationship says that not all hotels in the Sorgun village worked, and therefore they did not carry out fumigation work in full. Also, the guest relations department reported that, in turn, the Ali Bay Resort hotel carries out fumigation in accordance with the approved. technical director of protocols 2 times a week and can no longer for safety reasons. The cleaning service can bring you a mosquito raptor to the rooms. If the child is very sensitive to bites, I also recommend stocking up on a bracelet, mosquito sprays, as the bite comes off slowly. In the "Sorgun Center", not far from the hotel, there is a pharmacy where you can buy anything you need. There is a good pharmacist there. Everything will be explained and explained in detail. Understands and answers in Russian. Also, medicines can be ordered from the guest relation and they will be brought to you from the pharmacy under the order.
- the minimum number of Germans in the hotel and, accordingly, on Eid al-Adha (30.07. 20-03.08. 20) the occupancy of the Turks and the synchronization of dishes according to their preferences in the main restaurant (an incredible amount of beef liver, which few people took, fatty specific lamb meat). Everything is clear that Kurban Bayram is one of himself. big and revered. holidays of Muslims.
- diet food for children should be looked for throughout the restaurant. Lots of fast food. But, I must say, there is always a small one. corner for small children: baroque fruit and vegetable puree, packaged. cocktails and milk 200 ml. True, requests for dietary nutrition in the guest relation make it possible to change the situation for the better. Then they made a corner of diet food, some. gluten free. dishes. As they said, you can contact the chef through a guest relation and he will help you choose a menu for your child if, for example, he has allergies, lactose intolerance, phenylketonuria, etc.
- savings at the hotel (they don’t give a beach bag in the 2020 season, again for a fee. visiting a la carte restaurants, as in the 2019 season).
Bottom line: I recommend this hotel for families with children and wish the hotel to maintain its position in Side, despite the difficult situation. for everyone in 2020. From the bottom of my heart I wish the hotel only development and prosperity! I do not reduce the overall rating of the hotel, despite some. flaws. I just ask you to listen to your guests. You will succeed!
Translated automatically from Russian. View original