Polat Erzurum Resort Hotel 5*– Reviews

9
Rating 7.210
based on
9 reviews
№1 in the hotel rating Palandoken
7.6 Rooms
9.0 Service
8.8 Cleanliness
8.6 Food
8.2 Amenities
The hotel is located at an altitude of 2000 m, close to the ski lifts. The ski lift of the Palandoken Mountains is only 15 meters away. The hotel was founded in 2000 and renovated in 2019. The hotel is universal, suitable for families, including those with children.More →
аватар Kateryna.m
 •  traveled 4 years ago
Rating 10.0
1. Great service. 2. Convenient location - right at your own ski lift, plus for an additional fee you can buy a ski pass to the slopes of a neighboring hotel or to the higher slopes of Pvlandoken. For 7 days of skiing, I didn’t get tired, so they changed places to ski. 3. Convenient storage room for skis and boots. … More ▾ 1. Great service.
2. Convenient location - right at your own ski lift, plus for an additional fee you can buy a ski pass to the slopes of a neighboring hotel or to the higher slopes of Pvlandoken. For 7 days of skiing, I didn’t get tired, so they changed places to ski.
3. Convenient storage room for skis and boots. It has an individual locker with a shoe dryer for each room with a combination lock. From here you have access directly to the chair lift. Warm and clean toilet with non-slip mat and warm water.
4. The tracks are very well maintained. Every night the snowcat worked.
5. There was never a queue for the lift!
6. The rooms are clean and warm. Bed linen and towels are of very good quality. Although the hotel is not new, it is clear that renovation is being carried out.
7. There is Wi-Fi everywhere.
8. The food is of high quality, different and very tasty. For a week I didn’t get tired, they changed the assortment. Every day there was some kind of fish: salmon, trout, fried anchovies, shrimp. Meat, chicken, everything is perfectly cooked! Fresh vegetables and cold snacks. Delicious desserts!
The hotel is cool for families with children and beginners - it will be comfortable to study. For advanced ones, you can ride on the neighboring slides.
We will return with pleasure!
аватар
 •  traveled 6 years ago
Rating 9.0
We rested at the Plandaken resort in February 2019. The hotel met all our expectations. The rooms are spacious, modern and well maintained. We had a great view of Erzrum. The ski run and the lift are laid directly to the hotel. The food is excellent varied and tasty. The mountains are magnificent. Snow is enough. … More ▾ We rested at the Plandaken resort in February 2019. The hotel met all our expectations. The rooms are spacious, modern and well maintained. We had a great view of Erzrum. The ski run and the lift are laid directly to the hotel. The food is excellent varied and tasty. The mountains are magnificent. Snow is enough. The sun. Light frost. What else for a great winter holiday. I recommend to everyone!
Review from — vOtpusk.ru
аватар gerasim10
 •  traveled 14 years ago
Rating 10.0
We flew from Boryspil, flew in, the Turks themselves loaded onto the bus and after 25 minutes were at the hotel. … More ▾ We flew from Boryspil, flew in, the Turks themselves loaded onto the bus and after 25 minutes were at the hotel.
Сам отель. Ресторан с живой музыкой каждый вечер.
аватар shnura
 •  traveled 14 years ago
Rating 7.0
The hotel is good. True, the choice of food is poor, compared with the fives on the coast. I am writing from the room, there is free Wi-Fi. Unfortunately, there is little snow, and the guns are not used. There are rocks on the trails. The lifts are working properly. If more snow were poured, then for beginners like us it would be just super. … More ▾ The hotel is good. True, the choice of food is poor, compared with the fives on the coast. I am writing from the room, there is free Wi-Fi. Unfortunately, there is little snow, and the guns are not used. There are rocks on the trails. The lifts are working properly. If more snow were poured, then for beginners like us it would be just super. In the hotel, good instructors will put on skis in an hour. As a family, we managed without them, since the track for beginners is wonderful. There is a swimming pool, sauna, hammam, gym. In general, it’s not bad to really compare so far there is nothing.
Первый раз в горах Первый раз в горах 1 Первый раз в горах
аватар
 •  traveled 14 years ago
Rating 9.0
and stayed for 2 days at the PolatRenaissancehotel as a hotel, it fully corresponds to its stars, I would say this... it shows the ORT channel on TV, this is the first plus for Yerzurum)) it’s clean, comfortable, but I didn’t allow me to change the bed and clean up, so how I was only there for 2 days, and so they change and clean every morning, the staff is very polite and friendly, the restaurant is excellent, they cook very tasty and even served me Kazakh tea with milk and in a bowl, I was very pleased with them for this, for what they know about our cuisine is at least something. … More ▾ and stayed for 2 days at the PolatRenaissancehotel as a hotel, it fully corresponds to its stars, I would say this... it shows the ORT channel on TV, this is the first plus for Yerzurum)) it’s clean, comfortable, but I didn’t allow me to change the bed and clean up, so how I was only there for 2 days, and so they change and clean every morning, the staff is very polite and friendly, the restaurant is excellent, they cook very tasty and even served me Kazakh tea with milk and in a bowl, I was very pleased with them for this, for what they know about our cuisine is at least something... souvenir and jewelry stores are always open on the ground floor, there were many tourists at that moment in the hotel from France and England... I stayed on the 2nd floor for non-smokers. the room is big, everything you need is there, even an iron! I ironed my things myself, since there was no time to give to the ironing and wait, the hair dryer was powerful, I also liked it. once in this hotel a couple of pictures lay out.
Review from — vOtpusk.ru
аватар Buster
 •  traveled 15 years ago
Rating 8.0
Rested in the spring of 2010. Liked the hotel. Service is good, food too. The fitness center is excellent (gym, sauna, bath, hammam, swimming pool). The rooms are simple but clean, towels, slippers, changed every day. Of the 6 days, 2 days there was no snow, 1 day the lifts did not work due to strong winds. … More ▾ Rested in the spring of 2010. Liked the hotel. Service is good, food too. The fitness center is excellent (gym, sauna, bath, hammam, swimming pool). The rooms are simple but clean, towels, slippers, changed every day. Of the 6 days, 2 days there was no snow, 1 day the lifts did not work due to strong winds. Excursions to the city are interesting - I advise. In general, rest for a solid four
аватар genja8377
 •  traveled 15 years ago
Rating 8.0
the hotel is excellent! service, food (FB + - breakfast, lunch, afternoon snack, dinner, everything is quite tasty, satisfying and enough), trails (there are both for pros and for beginners - which my husband and I were) - just fine. all conditions for a good healthy family holiday. great pool, sauna, gym. … More ▾ the hotel is excellent! service, food (FB + - breakfast, lunch, afternoon snack, dinner, everything is quite tasty, satisfying and enough), trails (there are both for pros and for beginners - which my husband and I were) - just fine. all conditions for a good healthy family holiday. great pool, sauna, gym. I took skiing instruction - after an hour of training I already skied on my own. ski rental $20 per day per person work with an instructor per hour 70 dollars. there is something to see in Erzurum itself - the historical part of the city. for shopping lovers there is an excellent large shopping center (super prices: pants for children for 4 years - $ 15. the quality is excellent). just check with your representatives of travel companies for the address of shops for taxi drivers.
I wish you all a great holiday. !!!!!!!!!!!!!!!!!!! !
аватар
 •  traveled 16 years ago
Rating 1.0
This hotel is the worst thing I've ever seen! Service-3, food-4 (monotonous)! the administration did not react in any way to the scandals and requests of the vacationers, referring to their innocence regarding the lack of snow - at the same time, there can be no talk of snow guns, because. they are simply NO! ! with regards to cleanliness on the territory of the hotel, it’s just awful! there was a feeling that no one knows about the existence of dust and dirt on carpets, tables (in the lobby)! In general, comrades, don’t go there . … More ▾ This hotel is the worst thing I've ever seen! Service-3, food-4 (monotonous)! the administration did not react in any way to the scandals and requests of the vacationers, referring to their innocence regarding the lack of snow - at the same time, there can be no talk of snow guns, because. they are simply NO! ! with regards to cleanliness on the territory of the hotel, it’s just awful! there was a feeling that no one knows about the existence of dust and dirt on carpets, tables (in the lobby)! In general, comrades, don’t go there . . go in the TOPRAK hotel, which is located in Sarokomysh, there are better slopes (there are more of them and they are wider) and the hotel is excellent (more Russian-speaking)! By the way, in Toprak-50% discount on the purchase of all alcoholic beverages in the lobby and lobby! I wish you a pleasant stay!! )))
Review from — vOtpusk.ru
аватар doktorcat
Rested in March 2006. For the first time in the mountains, we decided to start from Turkey, but we realized that we were mistaken. There were practically no complaints about the hotel itself, except that the agency forgot to warn us that this hotel is the only place of entertainment for the local population. … More ▾ Rested in March 2006.
For the first time in the mountains, we decided to start from Turkey, but we realized that we were mistaken. There were practically no complaints about the hotel itself, except that the agency forgot to warn us that this hotel is the only place of entertainment for the local population.
There is nothing to do in Erzurum itself, so the people are rushing here. Sauna, disco, etc. From the number of Turks in the pool and sauna ripples in the eyes. It's disgusting, for God's sake.
Service at the hotel and rooms at the level, however, was surprised by the lack of bathrobes and slippers (after all, this is 5 stars). There were no complaints about the food and service in the restaurant either. True, the dishes of the cold table for 7 days of rest were like a blueprint, they even stood in the same places.
Trails are a separate song. Leaving the hotel on Sunday morning, we beheld the bare ground, powdered with snow in places. I managed to ride a little higher in the mountains on the slopes of the Dedeman hotel, but there are a large number of stones, the lack of protective nets in dangerous areas and a crowd of Turks driving a plow who do not look around.
After 2 days it snowed and we nearly fell out of the windows laughing as we watched the hotel snowcat carefully scrape it off the training hill to the ground.
The upper slopes of the hotel are strewn with blocks of ice and stones, in our race 2 broken arms and one leg. And the number of skis killed is uncountable.
The gondola worked 3 out of seven days, on the last day we hung over the abyss for 30 minutes, due to the fact that something stuck in it. And on the same day, the cable flew off at the top chair, fortunately, there were no casualties.
Conclusions: going here is very good if you are going to drink, eat, walk without leaving the hotel. But if you want to ski - save your skis, health and life. We will not go to ski Turkey anymore.


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Отель расположен на высоте 2000 м, недалеко от подъемников. До подъемника гор Паландокен всего 15 метров. Отель основан в 2000 году, реновирован в 2019 году. Отель универсальный, подходит для семейного отдыха, в том числе и с детьми.

Location 17 км от аэропорта Эрзурум, 6 км от центра города Эрзурум.
In a hotel

2 ресторана, круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, камера хранение багажа, услуги по глажке одежды (платно), room service: круглосуточно (платно), факс/ксерокопирование, интернет-кафе (платно), Wi-Fi в общественных местах (бесплатно), магазины, 3 конференц-зала (вместимость 950 участников), 1 крытый бассейн. Комната для хранения лыж с сушкой.

Doruk Restaurant — завтрак шведский стол. Турецкая и международная кухня. Открыт с 06:30 до 24:00.

Mangal Restaurant — открыт каждый вечер с 19:00 до 24:00.

5 баров — платно, 1 бар находится в горах.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • indoor pool
  • conference hall/banquet hall
  • business center  FREE 
  • parking  FREE 
  • car rental
  • safe  FREE 
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • ski rental
  • ski storage room
  • currency exchange
  • payment by payment cards
For kids Детский клуб (5–12 лет), мини-диско каждый вечер в 20:30, детский буфет бесплатно, отделение для детей в бассейне для взрослых. Горнолыжная школа (центр обучения катанию на лыжах для детей и новичков).
  • children's swimming pool
  • kids club
  • children's menu in the restaurant  FREE 
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Массаж платно, сауна бесплатно (в т.ч. финская баня), парная бесплатно, турецкая баня (хаммам) бесплатно, видеоигры платно. Курсы катания на лыжах платно (а также аренда лыжной экипировки). Прокат горнолыжного оборудования (центр проката оборудования для зимних видов спорта). Снегоходы — платно. Система искусственного снега (на трассах протяженностью 7,5 км). Ночное освещение трасс (на трассах 400 м). Подъемники Polat Ski Lifts (2 подъемника доставляют до трасс, 1 до подъемника «Gondol») — бесплатно. Подъемники Polat (кресельные, сидячие, открытые, макс. 2 чел.) — бесплатно Центр проката оборудования для зимних видов спорта — платно. Центр обучения катанию на лыжах для детей и новичков — платно.
  • nearby ski lift (up to 600 m)
  • sauna/bath/hammam  FREE 
  • table tennis  FREE 
  • gym  FREE 
  • disco club
  • celebration organization service
Description of rooms

В отеле 240 номеров. Представляет собой один 10-этажный корпус.

In the rooms

Центральный кондиционер, телефон, Wi-Fi (бесплатно), телевизор, сейф (бесплатно), мини-бар (платно), ванная комната, фен, уборка номера: ежедневно, смена полотенец: ежедневно, смена белья: ежедневно, room service: круглосуточно (платно).

  • bath / shower
  • hair dryer
  • $
  • safe  FREE 
  • air conditioner  FREE 
  • cable/satellite TV  FREE 
  • phone
  • internet wi-fi  FREE 
  • kitchen / kitchenette (not in all rooms)
The address Palandoken, Kayak Yolu Uzeri Erzurum 25070, Turkey
Phones: Tel: +90 (442) 232 00 10 Fax: +90 (442) 315 68 45
FAQ
Какие развлечения есть в отеле?
Рядом с отелем находится подъемник (до 600 м).Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.