Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
4.0
Food:
9.0
Amenities:
4.0
Rested in August with my daughter and grandson 4 years. This hotel is mainly for Turks.
They allow their children to throw stones into the sea. The result - my grandson's head was smashed. We spent the day in the hospital, sewing up the wound. None of the hotel administration bothered about the health of the child and did not apologize.
The next day we rested in a makeshift gazebo near the sea away from the sun. There are Turks in the gazebo, but they smoke everywhere, There is no ban on smoking in public places. No one heard our request not to smoke close to the child, including the administration.
A couple of days later we wake up at 2 am from the noise of a walking Turkish company. Please be quiet, we are sleeping. At first we were advised to close the doors (and they are already closed), then take a pill and sleep. We called the reception. I'm waiting for the arrival of Russian-speaking staff. It turns out that this is a problem for such a hotel! The guy from the reception came and said that the Turkish tourists had no problems, but I had problems and showed my hand at the door so that I could sleep. I didn't go to bed. But she began to loudly describe the problem. Then he waved his hands and said to wait 5 minutes. After 15 minutes, someone who understands Russian came. For about 20 minutes, he, with vacationing Turks, a hotel worker and a dozen other service personnel, allowed themselves to discuss me in my presence (the word "light brown" was often used) and, moreover, I did not understand them.
After listening to the Turks, this guy came up to me with the words that the company did not violate anything. To my indignation, he first said that I was a guest, and not he was a guest, then he calmly says, she went to x-th. HERE IS YOUR TRUE PERSON - ATLANTIS HOTEL!! ! Turns out it was the animator.
In the morning, the Russian-speaking Sonya at the reception said that she knew everything and that the Turkish vacationers were reprimanded.
Simple as that! No one said a word about the boorish behavior of the hotel staff. Everything is covered! I was not provided with a meeting with the owner of the hotel for 5 days. Sonya said that he was not. There is no one to talk to, I don't know Turkish.
SUMMARY
About a thousand people rest here. Constant movement. Here they do not want to know about the problems of the hotel staff. Here they DO NOT RESPECT YOU and they wanted to spit on your vacation. Be quiet and you will be smiled. If not, then they will calmly say "FUCK YOU! "
I DO NOT RECOMMEND A STAY IN THIS HOTEL.
They allow their children to throw stones into the sea. The result - my grandson's head was smashed. We spent the day in the hospital, sewing up the wound. None of the hotel administration bothered about the health of the child and did not apologize.
The next day we rested in a makeshift gazebo near the sea away from the sun. There are Turks in the gazebo, but they smoke everywhere, There is no ban on smoking in public places. No one heard our request not to smoke close to the child, including the administration.
A couple of days later we wake up at 2 am from the noise of a walking Turkish company. Please be quiet, we are sleeping. At first we were advised to close the doors (and they are already closed), then take a pill and sleep. We called the reception. I'm waiting for the arrival of Russian-speaking staff. It turns out that this is a problem for such a hotel! The guy from the reception came and said that the Turkish tourists had no problems, but I had problems and showed my hand at the door so that I could sleep. I didn't go to bed. But she began to loudly describe the problem. Then he waved his hands and said to wait 5 minutes. After 15 minutes, someone who understands Russian came. For about 20 minutes, he, with vacationing Turks, a hotel worker and a dozen other service personnel, allowed themselves to discuss me in my presence (the word "light brown" was often used) and, moreover, I did not understand them.
After listening to the Turks, this guy came up to me with the words that the company did not violate anything. To my indignation, he first said that I was a guest, and not he was a guest, then he calmly says, she went to x-th. HERE IS YOUR TRUE PERSON - ATLANTIS HOTEL!! ! Turns out it was the animator.
In the morning, the Russian-speaking Sonya at the reception said that she knew everything and that the Turkish vacationers were reprimanded.
Simple as that! No one said a word about the boorish behavior of the hotel staff. Everything is covered! I was not provided with a meeting with the owner of the hotel for 5 days. Sonya said that he was not. There is no one to talk to, I don't know Turkish.
SUMMARY
About a thousand people rest here. Constant movement. Here they do not want to know about the problems of the hotel staff. Here they DO NOT RESPECT YOU and they wanted to spit on your vacation. Be quiet and you will be smiled. If not, then they will calmly say "FUCK YOU! "
I DO NOT RECOMMEND A STAY IN THIS HOTEL.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Large green area with beautiful views, good beaches and clear sea
- The service staff lowers the rating of the hotel.
- We rested at the hotel in August 2018 with our family for three weeks.
- If you haven't bought your ticket to this hotel yet, then you are !!!!!lucky! !!!!!
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