Theft and terrible service

Written: 23 september 2021
Travel time: 10 — 17 september 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 5.0
Amenities: 5.0
After 100 dollars were stolen from us, it turned out that in 3 days this was the 17th theft. They steal not only money but also phones, cosmetics, it's ridiculous to say towels (personal). Money is strangely stolen even from safes. The reaction of the administrator - op, refusal to call the police, insults. There is no mention of any compensation. The staff is rude, with rare exceptions, the queues in the dining room are epic (it's okay, but stand for 20 minutes for a cup of coffee !!! ). You will not see drinking water after the bar closes - you have to buy it, lunch boxes, in principle, do not exist as a service. At night, they periodically go and pull the door handles, check who accidentally didn’t close, so it’s not safe for women alone in the hotel (there was a case - they climbed into the young lady’s room). There are no bracelets. If you are with children, then the playground is paid. Rest wonderful came out, do not say anything. I do not advise anyone, the hotel does not reach 3 stars, there is no question of 4. Ruin your holiday and waste your money. It looks beautiful in the photo, but in reality it is a viper, and a chance to be robbed.
Translated automatically from Russian. View original
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