Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
5.0
Cleanliness:
5.0
Food:
8.0
Amenities:
7.0
1. Accommodation.
We were supposed to rest in Turunc, but because of the fires we were settled in this hotel. I rested with my husband and parents, I chose the hotel on the principle of 1 line and good reviews. By what criteria we were settled here - I do not know. Initially, she said that her parents were aged, please settle closer to the sea. At the reception they asked to wait, because the beloved ANEX tour did not bring us to the base of this hotel (and the time is 21.00). And they give us numbers: attention! Parents are settled in the farthest building (where there is a disco and slides), and we are in the very first (reception)! We are outraged, we came together, how so? To which the girl from the reception replied, they say, do not worry, tomorrow they will relocate.
Morning comes, we come to Guest Relation Natalya, she says, oh, but the maids did not come to work, there is no one to clean the room, we cannot move you. At the same time, the parents in the room were cleaned that day! Appealed to the guide - asked to change the hotel, room, whatever. No reaction!
They found a girl who did not like her number and exchanged with her.
The rooms are small, but we didn't care anymore.
2. ANEX TOUR. I loved ANEX very much when everything was fine, but as soon as we faced difficulties - no help! NO! They say we can move you, but with your additional payment. We called the hotline, and there, in general, an interesting woman answered, they say, well, choose a hotel where you want to move, I will call you back. And didn't call back.
As it turned out in practice, the task of the guide Aneks is to “suck in” more expensive excursions and tell tourists that only their excursions are the best! Example: we bought a wonderful excursion to Pamukalla + hot air balloon flight outside the hotel (Misha's, immediately to the left of the hotel) for $90, Anex's is $209!
In general - well done ANEX, if you do not contact them.
3. Food. We liked the food, a huge selection and variety, ice cream in the evenings, red fish and traditional Turkish food.
The only thing is that there are barbecues on the street, but for 9 days of our vacation, no one grilled a barbecue. The bar on the first pool worked until 00.00 for one day, and then they wrote that until 17.00.
4. Receptionist, administrator - mega disinterested people! They themselves do not tell anything: where are the towels, where to go, how and what - generally zero! Little of! My husband and I noticed a SCHEME WITH TOWELS, be careful if there are 4 of you, like us. They give out a check, take $ 5 for each towel, after which you allegedly give the towels, and they are the money.
On the day of departure I find a check, and it says $ 10.4 towels. We approach the reception, and they say, oh, they made a mistake, so you paid 10 dollars! I asked again, and how would they give me 4 towels for 10 dollars? At the reception, the girl takes out other checks with money and the husband notices, as in other checks, where 4 towels also cost $ 10!
In general, while we were cursing and going for suitcases, they quickly wrote a new check with my last name, supposedly I took back 5 dollars! This is so funny! His eyes are running, the director pretends that he does not understand Russian, although in the morning he spoke it wonderfully!
In general, the husband handed over 4 towels in the Hamam, they gave him 4 cards, the reception was no longer able to get out - we had to give us 20 dollars.
I do not argue, these are trifles, but I do not like when I am so blatantly deceived. Therefore, dear tourists, read this receipt IMMEDIATELY and be sure to keep it!
5. Staff. But the staff: bartenders, waiters - super positive people. They always tried, joked, smiled - they are great!
6. Beach. The sea is excellent, two minutes walk from the hotel. But! There are 5 rows of sun loungers in the hotel, and our Mega resourceful people take them permanently, tying their pareos and calmly leave. Conclusion: there are not enough sunbeds for everyone.
There are also some beach watchers constantly running around who do not allow EATING and DRINKING on the beach, how do you like it? Only if you buy from them.
There is no bar on the beach. Like the lifeguards at the pools. 5 stars, still a hotel.
7. Territory. Large, beautiful area at the foot of the mountain. Firefighters were on duty for the first days, as fires had recently started.
8. Animation. Well…
For children, the program from 8 to 10.00 seems to be dancing the same dances. After for adults, everything is standard: dancing, Mr. and Mrs. hotel, Turkish night, etc.
9. Additional services.
A photographer works on the territory, a cool guy, no words. But please negotiate the price in advance!
There are shops, hookahs, a great bar near the stage. Delicious cocktails. Good guys work here.
Conclusion: The hotel is far from 5 stars!
Despite the hotel, we liked the rest, we went on excursions and I really, in principle, love Turkey. Only this kind of behavior of the administration adds up quite unpleasant impressions (
Something like this. I tried to be as objective and helpful as possible. Do not fall for our mistakes and have a good rest!
We were supposed to rest in Turunc, but because of the fires we were settled in this hotel. I rested with my husband and parents, I chose the hotel on the principle of 1 line and good reviews. By what criteria we were settled here - I do not know. Initially, she said that her parents were aged, please settle closer to the sea. At the reception they asked to wait, because the beloved ANEX tour did not bring us to the base of this hotel (and the time is 21.00). And they give us numbers: attention! Parents are settled in the farthest building (where there is a disco and slides), and we are in the very first (reception)! We are outraged, we came together, how so? To which the girl from the reception replied, they say, do not worry, tomorrow they will relocate.
Morning comes, we come to Guest Relation Natalya, she says, oh, but the maids did not come to work, there is no one to clean the room, we cannot move you. At the same time, the parents in the room were cleaned that day! Appealed to the guide - asked to change the hotel, room, whatever. No reaction!
They found a girl who did not like her number and exchanged with her.
The rooms are small, but we didn't care anymore.
2. ANEX TOUR. I loved ANEX very much when everything was fine, but as soon as we faced difficulties - no help! NO! They say we can move you, but with your additional payment. We called the hotline, and there, in general, an interesting woman answered, they say, well, choose a hotel where you want to move, I will call you back. And didn't call back.
As it turned out in practice, the task of the guide Aneks is to “suck in” more expensive excursions and tell tourists that only their excursions are the best! Example: we bought a wonderful excursion to Pamukalla + hot air balloon flight outside the hotel (Misha's, immediately to the left of the hotel) for $90, Anex's is $209!
In general - well done ANEX, if you do not contact them.
3. Food. We liked the food, a huge selection and variety, ice cream in the evenings, red fish and traditional Turkish food.
The only thing is that there are barbecues on the street, but for 9 days of our vacation, no one grilled a barbecue. The bar on the first pool worked until 00.00 for one day, and then they wrote that until 17.00.
4. Receptionist, administrator - mega disinterested people! They themselves do not tell anything: where are the towels, where to go, how and what - generally zero! Little of! My husband and I noticed a SCHEME WITH TOWELS, be careful if there are 4 of you, like us. They give out a check, take $ 5 for each towel, after which you allegedly give the towels, and they are the money.
On the day of departure I find a check, and it says $ 10.4 towels. We approach the reception, and they say, oh, they made a mistake, so you paid 10 dollars! I asked again, and how would they give me 4 towels for 10 dollars? At the reception, the girl takes out other checks with money and the husband notices, as in other checks, where 4 towels also cost $ 10!
In general, while we were cursing and going for suitcases, they quickly wrote a new check with my last name, supposedly I took back 5 dollars! This is so funny! His eyes are running, the director pretends that he does not understand Russian, although in the morning he spoke it wonderfully!
In general, the husband handed over 4 towels in the Hamam, they gave him 4 cards, the reception was no longer able to get out - we had to give us 20 dollars.
I do not argue, these are trifles, but I do not like when I am so blatantly deceived. Therefore, dear tourists, read this receipt IMMEDIATELY and be sure to keep it!
5. Staff. But the staff: bartenders, waiters - super positive people. They always tried, joked, smiled - they are great!
6. Beach. The sea is excellent, two minutes walk from the hotel. But! There are 5 rows of sun loungers in the hotel, and our Mega resourceful people take them permanently, tying their pareos and calmly leave. Conclusion: there are not enough sunbeds for everyone.
There are also some beach watchers constantly running around who do not allow EATING and DRINKING on the beach, how do you like it? Only if you buy from them.
There is no bar on the beach. Like the lifeguards at the pools. 5 stars, still a hotel.
7. Territory. Large, beautiful area at the foot of the mountain. Firefighters were on duty for the first days, as fires had recently started.
8. Animation. Well…
For children, the program from 8 to 10.00 seems to be dancing the same dances. After for adults, everything is standard: dancing, Mr. and Mrs. hotel, Turkish night, etc.
9. Additional services.
A photographer works on the territory, a cool guy, no words. But please negotiate the price in advance!
There are shops, hookahs, a great bar near the stage. Delicious cocktails. Good guys work here.
Conclusion: The hotel is far from 5 stars!
Despite the hotel, we liked the rest, we went on excursions and I really, in principle, love Turkey. Only this kind of behavior of the administration adds up quite unpleasant impressions (
Something like this. I tried to be as objective and helpful as possible. Do not fall for our mistakes and have a good rest!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel is cozy, the territory is not big, clean and tidy
- Good hotel
- 3 stars maximum, also schemes with money!
- The hotel is not worth the money
- Terrible
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