expected better

Written: 2 july 2018
Travel time: 23 — 30 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 7.0
Food: 5.0
Amenities: 10.0
The hotel was chosen on the recommendation of the tour operator, I was interested in a budget vacation, not in the city center (1.5 km) near the sea. Check-in from 14 o'clock, we were settled at 13, already nice. Room on the 4th floor (attic) - a double impression, plus - a stunning view of the sea and mountains opens, minuses - low ceilings, constantly hitting their heads, terrible repairs, walls painted with paint that peeled off in places, wardrobe - doors on snot, shelves fall, bathroom is a separate conversation. We went to other rooms on the 2-3 floor, it was better. Room cleaning - they didn’t clean it for 3 days, towels were changed on day 4, although they left money, then they changed it every day and cleaned it, oddly enough, when they didn’t leave anything)))) The territory is large, but all in greenery, there is a pool. The food is monotonous, not very tasty, there is no choice, no one left hungry, but by day 5 we already wanted normal food, breakfast - boiled eggs, fried eggs, buns, oatmeal, yogurt, strange sausages and vegetables, pasta lunch and dinner, rice , sometimes potatoes, one kind of meat or fish, broccoli or peas (corn), 4-6 types of spicy snacks, cucumbers, tomatoes, olives, greens. From fruits - watermelon, apples, oranges. Alcohol in the bar is free only local, and they drank it, more or less. The attitude of the authorities and the guards was a huge minus, you are nobody, on the last day you need to vacate the room at 12 and your bracelet is cut off after which you can no longer eat. We read the reviews of tourists and did not go to the reception, we checked in at 9 am, but we were caught on the territory and the bracelets were removed. The guys brought us food and then it started, the security flocked, they started shouting in Turkish, taking away the plates, our friends stood up for us, they said we share our food, but no, they called the waiters and told them to take the food and throw it in the trash !!! ! We were stunned, I have not seen such zhlobstvo anywhere, it is better to throw out than to give, for this a huge minus for the hotel and a negative impression, I will not go there again. Thank you for the impressions, but they are not thanks to the hotel, but to new acquaintances and a pleasant company, I love you and will never forget you. Thanks to the guys in the bar, they are great and the Russian girl at the reception, which you could always turn to, the guys in the dining room, who cleaned everything instantly. Dear bosses, if you consider us cattle, no one will go to you, change your attitude towards people
Translated automatically from Russian. View original