Никогда не приезжайте в этот отель!!!!!!!!!!! Never come to this hotel!!!!!!!!!!!

I want to share my vacation in the beautiful country of Turkey. Using the services of Coral Travel, I went on vacation to Turkey, I was offered Idas hotel 4 * (here it is like 3 *). On the Coral Travel website and on the hotel website, I looked at photos and reviews - everything suited me, but when I arrived at the place, a surprise after a surprise awaited me.
Firstly, the hotel does not have 3 *, and even more so 4 *, as the hotel guide Dmitry told me (smiling maliciously) there are no stars here - there is only a crescent moon. After informing me that I knew where I was going, he began to advertise excursions that turned out to be three times more expensive than the travel agency told me. By the way, the photos on the hotel website - 90% have nothing to do with the hotel, and those taken at the hotel - it seems that more than 10 years ago - everything is dilapidated and looks different.
Refrigerator, hair dryer, air conditioning in the room did not work, the staff smiled and made it clear every time I contacted them that they did not understand Russian. Moreover, I didn’t have hot water for 3 days, the cleaning of the room for 10 days of stay was once when, after many days of requests to clean my room, I took out the garbage to the Reception. The Turk, who worked in the kitchen, slept in the hallway on a bench, swam in the pool every morning in front of vacationers, and brushed his teeth next to the pool. Only Russians and two more families from Turkey rested in the hotel, and so - they swam dressed (well, maybe religion does not allow them to undress), but why did their children swim with shoes on?!!!!!!! ! The hall in which we were fed also left much to be desired, but compared to the room - it was tolerable. But the waste from the plates was dumped, for some reason, right in the middle of the hall in front of the guests. Once the waiter poured out past the bucket, so he collected everything from the floor into a PLATE and threw it into the bucket. The dishes were constantly in some kind of greasy coating, so we tried to wipe them with napkins, although this did not help much. I appeal to everyone - NEVER COME TO THIS HOTEL, ESPECIALLY WITH CHILDREN!!! ! Only CORAL TRAVEL takes our vacationers there, I didn’t see any other tour operator there, there are no foreigners there either - only ours. No scandals and demands to relocate them help the tour operator, represented by a hotel guide, at best, offer relocation, but with an additional payment of $ 250 per person (for 2 days). But why should we pay if we have already paid for a 4* hotel??????????????

SHAME CORAL TRAVEL!!!!!!!!!!!!!!!!!!!!!!!!!!!! !