Ужас в номере и полное безразличие Horror in the room and complete indifference

It is surprising that nothing was stolen from us, because there were many opportunities. They write a lot in reviews and in the news that in this hotel for the stars they steal expensive things and all small things, as if we came to see the pyramids. By the way, they may not steal from the stars, but if you are unknown, then how sticky they will rip off. Look for news about Julia Rome, who was robbed twice here.

So. On the second day we were flooded by neighbors from above. It happened at night. Maybe something happened to the pipe, we did not find out. Water poured into us not ankle-deep, but the rugs got wet, towels, things got a little wet.
We demanded to be relocated somewhere, but were refused, because the rooms are occupied, and the villa is being prepared for the arrival of guests. We objected that it was impossible to live in a wet room. Then we were offered free ironing services and a discount on the tour. We can go after breakfast while our room is cleaned.

My husband and I agreed.

The order in the room and the truth brought. They changed some shabby rugs for others, cleaned the floors, dried and ironed things. By the way, this was the only cleaning for all eight days of our vacation. And when you check out, it's all included in the bill! We began to resent, of course, but the administrator replied that the agreement was not on his shift and he did not know anything. They obviously took advantage of the fact that we need to get on the plane and we don’t have time to figure it out. I had to pay so much that not everyone in our Novosibirsk saw such salaries.

And if we were flooded during the day, would they offer to spend the night on the beach or by the pool? I don't even want to know the answer.