Hotel theft

Written: 14 september 2017
Travel time: 11 — 22 august 2017
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The host was the company MTS, represented by Natalia. I would like to express special gratitude to her, she always helped to resolve the situation, she always tried to make the guests of the hotel feel comfortable!
We rested in August 2017. The flight was in the evening, the plane arrived in Izmir at 19.00, we were at the hotel at 22:30. At the entrance to the hotel, Natalya met us, helped all the guests to check in, and was able to organize a light dinner for us in the restaurant. Unfortunately, no one speaks or understands Russian in the hotel, Natalya was our salvation.
We settled in a new building on the 5th floor, overlooking the pool, the amphitheater and the sea. At first it was impossible to rest because of the noise and rumble! Music thundered not only from the amphitheater during shows, but also from weddings (which are held at the hotel from Friday to Sunday)! But by the end of the holiday you get used to the noise and everything is perceived differently. The food at the hotel is varied, especially for lunch and dinner, I really liked it! The hotel area is not large, there are three swimming pools, slides for children (which work on time)! The beach is sandy, very convenient entry into the sea for children, in the afternoon the sea was stormy. There are enough sunbeds on the beach, coming at 11 o'clock you can easily find a couple of sunbeds! Refrigerators with water are located throughout the hotel, which is very convenient!

The worst disappointment about this hotel was theft!!! ! Take care of your money, money was stolen from us twice during the last three days of our stay at the hotel !! ! If the first time it was 20 lira, which was pulled out of a purse lying on an armchair, then the second time it was 50 euros!! ! The hotel representative promised to conduct a trial and return the money, but unfortunately after a month, not a word from the hotel!!!
The desire to return to this hotel will never appear again!
Translated automatically from Russian. View original