Good morning! We stayed at this hotel from 01.08. to 12.08. 22g, room 1069. This is not the first time in the Barut network, we were in Side before, where we liked it. This year we chose Kemer. We were seated almost as soon as we arrived at 2pm. But, here it’s interesting: they don’t escort guests to the room, they give a card, and look for it yourself.
… More ▾
Good morning! We stayed at this hotel from 01.08. to 12.08. 22g, room 1069. This is not the first time in the Barut network, we were in Side before, where we liked it. This year we chose Kemer. We were seated almost as soon as we arrived at 2pm. But, here it’s interesting: they don’t escort guests to the room, they give a card, and look for it yourself. We were given a room without a balcony, there was nowhere to dry things, overlooking the neighboring hotel. The room has everything you need. But the room itself is tired, with peeled wallpaper, a hair dryer without fasteners, it is not convenient to use. Cleaning is mediocre: the ashtray was not removed all 12 days, from the word at all.
The food, yes, is excellent, but an unpleasant incident occurred: in a cooked dish, I came across a fragment of a plate. Good thing I didn't swallow it and break my tooth! The claim was made, for which they sent us a bottle of wine as an apology, and a piece of plastic was also caught in the local ice cream. Algol imported and local in abundance, no problem.
Fish Restaurant A La Carte: I don't understand the rave reviews. The dishes are the same as in the main restaurant (yesterday's cooking), the waiters rush about and do not know who ordered what. Alcohol on the wine list is paid.
The beach and sea are good. There were enough sunbeds, you could always find a free one.
We ordered the services of a photographer: one photo as a gift, but almost half of the photos from our photo shoot were lost. A trifle, but not pleasant. After all, the impression is made up of little things, isn't it?
Animation and entertainment excellent. For visitors with children, everything is also provided, up to a separate meal for the child.
Hotel guide Pegas Lydia: the only goal is to sell more excursions, not friendly, never, passing by, did not say hello. A trifle?
Upon departure, the suitcases were not brought to us before the transfer. Husband carried it himself. Again a trifle?
So, summary: I had no intention of writing a negative review.
My husband and I always rest calmly, we don’t make endless claims, we don’t spoil our vacation. The review is simply stating the facts. This will help someone to navigate in choosing a hotel, because the price here is quite high. Yes, and if the hotel positions itself as a premium class, all of the above listed by me is simply unacceptable. Opinion is made up of little things!
The food, yes, is excellent, but an unpleasant incident occurred: in a cooked dish, I came across a fragment of a plate. Good thing I didn't swallow it and break my tooth! The claim was made, for which they sent us a bottle of wine as an apology, and a piece of plastic was also caught in the local ice cream. Algol imported and local in abundance, no problem.
Fish Restaurant A La Carte: I don't understand the rave reviews. The dishes are the same as in the main restaurant (yesterday's cooking), the waiters rush about and do not know who ordered what. Alcohol on the wine list is paid.
The beach and sea are good. There were enough sunbeds, you could always find a free one.
We ordered the services of a photographer: one photo as a gift, but almost half of the photos from our photo shoot were lost. A trifle, but not pleasant. After all, the impression is made up of little things, isn't it?
Animation and entertainment excellent. For visitors with children, everything is also provided, up to a separate meal for the child.
Hotel guide Pegas Lydia: the only goal is to sell more excursions, not friendly, never, passing by, did not say hello. A trifle?
Upon departure, the suitcases were not brought to us before the transfer. Husband carried it himself. Again a trifle?
So, summary: I had no intention of writing a negative review.
My husband and I always rest calmly, we don’t make endless claims, we don’t spoil our vacation. The review is simply stating the facts. This will help someone to navigate in choosing a hotel, because the price here is quite high. Yes, and if the hotel positions itself as a premium class, all of the above listed by me is simply unacceptable. Opinion is made up of little things!
Like
You like
• 8
Show other comments …
From the pros: Cleanliness, very caring staff, delicious food, a great range of European drinks, beautiful grounds… well, in fact, everything is fine, except for the beach. Minuses: Today we have the 4th day of rest, yesterday there were many new tourists in the hotel, and the total number of tourists has also increased.
… More ▾
From the pros:
Cleanliness, very caring staff, delicious food, a great range of European drinks, beautiful grounds… well, in fact, everything is fine, except for the beach.
Minuses:
Today we have the 4th day of rest, yesterday there were many new tourists in the hotel, and the total number of tourists has also increased. Not expecting any changes in the comfort of the rest, we came to the beach at 8.30 and found that there was no place for us. Full of sunbeds occupied by towels, bags, slippers, swimsuits and water bottles, but in fact there are no people. Turning to the beach staff to solve this problem, they heard the answer that they have no right to touch the personal belongings of the guests. We did not give up and went to look for a place further, but it was not there. Then there was communication with the guest relay - there is only one answer, there is a maximum number of sun loungers and umbrellas on the beach, we can’t do anything with people. My husband and I are in shock. We obviously will not go down to the level of towels on the beach at 6 am with stones, we will have to sit on chairs in the bar.
There is only one conclusion - Barut Kemer Collection cannot cope with the service when the hotel is loaded by more than 50%.
It's a pity. We certainly did not expect this from a hotel of this level.
If you have any other questions about the hotel, write, I will be happy to answer.
Cleanliness, very caring staff, delicious food, a great range of European drinks, beautiful grounds… well, in fact, everything is fine, except for the beach.
Minuses:
Today we have the 4th day of rest, yesterday there were many new tourists in the hotel, and the total number of tourists has also increased. Not expecting any changes in the comfort of the rest, we came to the beach at 8.30 and found that there was no place for us. Full of sunbeds occupied by towels, bags, slippers, swimsuits and water bottles, but in fact there are no people. Turning to the beach staff to solve this problem, they heard the answer that they have no right to touch the personal belongings of the guests. We did not give up and went to look for a place further, but it was not there. Then there was communication with the guest relay - there is only one answer, there is a maximum number of sun loungers and umbrellas on the beach, we can’t do anything with people. My husband and I are in shock. We obviously will not go down to the level of towels on the beach at 6 am with stones, we will have to sit on chairs in the bar.
There is only one conclusion - Barut Kemer Collection cannot cope with the service when the hotel is loaded by more than 50%.
It's a pity. We certainly did not expect this from a hotel of this level.
If you have any other questions about the hotel, write, I will be happy to answer.
Like
You like
• 6
Definitely the best hotel to stay in Turkey. Despite the pandemic and, accordingly, a small number of tourists, the level of service is still at the highest level. reception. We were greeted warmly and offered several rooms to choose from. The work is very clear, fast and attentive. Guest relations. The girls are professional.
… More ▾
Definitely the best hotel to stay in Turkey. Despite the pandemic and, accordingly, a small number of tourists, the level of service is still at the highest level.
reception. We were greeted warmly and offered several rooms to choose from. The work is very clear, fast and attentive.
Guest relations. The girls are professional. Any wishes are fulfilled right there, from the choice of pillows to the choice of time for cleaning the room. Every day they were interested in our wishes and impressions, but at the same time politely and unobtrusively. Many thanks to Svetlana and the whole team led by Emre Bora.
Room. Rooms after major reconstruction. Interesting design and comfortable layout of the room. Cleaning and replenishment of the mini bar efficiently and daily.
Restaurant. The cuisine in Barut is a separate art form! We can safely say that they have the level of European cuisine. The variety on the buffet is quite large: beef, lamb, chicken, fish, seafood, as well as many salads, snacks and fruits. You could always choose dishes either grilled, or steamed, or baked. Dessert! It is immediately clear that they were prepared by master confectioners. Cheesecake, tiramisu, red velvet, esterhaize, profiteroles, macaroons, creme brulee and other traditional desserts. I would also like to note that if you have personal wishes for the kitchen, then they will be fulfilled with pleasure. For example, we asked the child to cook pizza only with cheese and no other additives. Many thanks to Chef Ethem Zeynel for the well-coordinated work of all restaurants, including gourmet A’la karte restaurants.
bar. Alcoholic drinks imported, good quality. Cocktails are prepared professionally.
Animation. Despite the fact that there were few vacationers, the animation team worked with full dedication. All sports and entertainment events were held during the day. Nika and Tyson - guys, you are SUPER! Show programs were twice a week. Karaoke, disco (thanks to DJ Fatih, he always played music at our request, as well as other vacationers), football on the big screen. I am delighted, or rather my grandson, from children's animation, always exciting activities and games, at the sight of Fatif and Olya, the children ran with great pleasure to the mini club. Thanks to Apolly for the awesome animation team!
Rest were very satisfied. We will definitely come again and again.
Many thanks to the general manager Asim Burak for the excellent work of the entire team.
reception. We were greeted warmly and offered several rooms to choose from. The work is very clear, fast and attentive.
Guest relations. The girls are professional. Any wishes are fulfilled right there, from the choice of pillows to the choice of time for cleaning the room. Every day they were interested in our wishes and impressions, but at the same time politely and unobtrusively. Many thanks to Svetlana and the whole team led by Emre Bora.
Room. Rooms after major reconstruction. Interesting design and comfortable layout of the room. Cleaning and replenishment of the mini bar efficiently and daily.
Restaurant. The cuisine in Barut is a separate art form! We can safely say that they have the level of European cuisine. The variety on the buffet is quite large: beef, lamb, chicken, fish, seafood, as well as many salads, snacks and fruits. You could always choose dishes either grilled, or steamed, or baked. Dessert! It is immediately clear that they were prepared by master confectioners. Cheesecake, tiramisu, red velvet, esterhaize, profiteroles, macaroons, creme brulee and other traditional desserts. I would also like to note that if you have personal wishes for the kitchen, then they will be fulfilled with pleasure. For example, we asked the child to cook pizza only with cheese and no other additives. Many thanks to Chef Ethem Zeynel for the well-coordinated work of all restaurants, including gourmet A’la karte restaurants.
bar. Alcoholic drinks imported, good quality. Cocktails are prepared professionally.
Animation. Despite the fact that there were few vacationers, the animation team worked with full dedication. All sports and entertainment events were held during the day. Nika and Tyson - guys, you are SUPER! Show programs were twice a week. Karaoke, disco (thanks to DJ Fatih, he always played music at our request, as well as other vacationers), football on the big screen. I am delighted, or rather my grandson, from children's animation, always exciting activities and games, at the sight of Fatif and Olya, the children ran with great pleasure to the mini club. Thanks to Apolly for the awesome animation team!
Rest were very satisfied. We will definitely come again and again.
Many thanks to the general manager Asim Burak for the excellent work of the entire team.
Like
You like
• 12
I'm already coming here for the fifth or sixth time, I don't remember exactly. This time I went with my family: with my daughter and son-in-law. Lovely hotel, great food, the hotel is really small but very cozy. There are practically no our compatriots, very beautiful architecture. Always friendly staff who are ready to help you, they understand Russian.
… More ▾
I'm already coming here for the fifth or sixth time, I don't remember exactly. This time I went with my family: with my daughter and son-in-law. Lovely hotel, great food, the hotel is really small but very cozy. There are practically no our compatriots, very beautiful architecture. Always friendly staff who are ready to help you, they understand Russian. The cuisine is excellent, the restaurants are delicious. I can only recommend this hotel to everyone. Cleaning every day. We were just in seventh heaven. This hotel makes you come back again and again.
Like
You like
• 11
We liked everything in the hotel, the room was cleaned daily. The area is normal, beautiful, well-groomed, good beach, I liked everything. There were restaurants on site and shops on site. We arrived, we were immediately given the keys, taken to the rooms, everything was fine. The service was good at this hotel, so I liked absolutely everything.
… More ▾
We liked everything in the hotel, the room was cleaned daily. The area is normal, beautiful, well-groomed, good beach, I liked everything. There were restaurants on site and shops on site. We arrived, we were immediately given the keys, taken to the rooms, everything was fine. The service was good at this hotel, so I liked absolutely everything. Hotel for 10+.
Like
You like
• 14
Everything impressed. We flew to Antalya in the morning and by 10 were at the hotel. I had to wait a bit at the reception. Well, not critical. Swede is an abundance of various dishes for every taste. Take it and have lunch)) And then lose weight in the Carpathians)) In a bar on the street, alcohol is slightly diluted.
… More ▾
Everything impressed. We flew to Antalya in the morning and by 10 were at the hotel. I had to wait a bit at the reception. Well, not critical.
Swede is an abundance of various dishes for every taste. Take it and have lunch)) And then lose weight in the Carpathians)) In a bar on the street, alcohol is slightly diluted. And the cocktails are delicious. Swimming pool sea sunbeds. . . Oh yes, the rooms are cramped standards and the towels have worn out. Well, I found fault)) I recommend this hotel
Swede is an abundance of various dishes for every taste. Take it and have lunch)) And then lose weight in the Carpathians)) In a bar on the street, alcohol is slightly diluted. And the cocktails are delicious. Swimming pool sea sunbeds. . . Oh yes, the rooms are cramped standards and the towels have worn out. Well, I found fault)) I recommend this hotel
Like
You like
• 35
This was our first flight to Turkey. Barut chose by rating and the most suitable vacation with children. We arrived at the hotel at 12.00, the keys to the room were given immediately and invited to dinner. Later it turned out that the room for four is too small and we were moved to another one with a view of the Orange.
… More ▾
This was our first flight to Turkey. Barut chose by rating and the most suitable vacation with children. We arrived at the hotel at 12.00, the keys to the room were given immediately and invited to dinner. Later it turned out that the room for four is too small and we were moved to another one with a view of the Orange. The view of the Orange is beautiful, especially in the evening. It is a little audible until midnight, but not critical. The heat on the street is such that it is unrealistic to open the windows. In the room, thick curtains protect well from the light and illumination of Orange.
The room is very comfortable, furniture and fixtures are modern.
Cleaning in the room every day, constant change of towels, bed sheets (clean and snow-white) often changed. Cosmetics and mini bar replenished regularly.
The food is very varied, from PP to fast food, who is used to anything.
The menu has a lot of fish, meat dishes, vegetables, sauces, pickles and snacks.
Lots of desserts from panna cotta to heavy varieties of sweets.
In the main restaurant and in other bars, everything is clean, neat, well-groomed.
Bar in the lobby and outside. Good quality alcohol, a lot of alcoholic and non-alcoholic cocktails.
In general, I did not see people suffering from hunger on the territory of the hotel)))
Animation is more geared towards toddlers and middle-aged people. But a lot of sports activities during the day.
There are mini wi-fi dishes all over the hotel, the signal is mostly good, but near our room 2101 there were wires sticking out instead of a dish, so there was almost no wi-fi in the room.
The beach is cleaned constantly, water and juices in the fridge are freely available. Small pebbles, cleanliness, comfortable sun loungers.
There are 4 pools: relaxation for lovers of silence, with slides, an active large pool and a very shallow one for kids.
All pools are regularly cleaned, the water is clear, they do not stink of chlorine.
In general, the work of the staff is excellent. It can be seen how they try and get tired, but they are always friendly and responsive.
From the wishes: a little more animation for teenagers and stable wi-fi.
Thank you again for a wonderful holiday, we hope to come again))
The room is very comfortable, furniture and fixtures are modern.
Cleaning in the room every day, constant change of towels, bed sheets (clean and snow-white) often changed. Cosmetics and mini bar replenished regularly.
The food is very varied, from PP to fast food, who is used to anything.
The menu has a lot of fish, meat dishes, vegetables, sauces, pickles and snacks.
Lots of desserts from panna cotta to heavy varieties of sweets.
In the main restaurant and in other bars, everything is clean, neat, well-groomed.
Bar in the lobby and outside. Good quality alcohol, a lot of alcoholic and non-alcoholic cocktails.
In general, I did not see people suffering from hunger on the territory of the hotel)))
Animation is more geared towards toddlers and middle-aged people. But a lot of sports activities during the day.
There are mini wi-fi dishes all over the hotel, the signal is mostly good, but near our room 2101 there were wires sticking out instead of a dish, so there was almost no wi-fi in the room.
The beach is cleaned constantly, water and juices in the fridge are freely available. Small pebbles, cleanliness, comfortable sun loungers.
There are 4 pools: relaxation for lovers of silence, with slides, an active large pool and a very shallow one for kids.
All pools are regularly cleaned, the water is clear, they do not stink of chlorine.
In general, the work of the staff is excellent. It can be seen how they try and get tired, but they are always friendly and responsive.
From the wishes: a little more animation for teenagers and stable wi-fi.
Thank you again for a wonderful holiday, we hope to come again))
Like
You like
• 34
The cuisine is varied and delicious! A wide variety of dishes for every taste, including boiled vegetables. Freshly squeezed orange juice all day. Excellent dry bottled wine. Delicious beef: Hungarian goulash, entrecote, barbecue on skewers. Lamb cutlets and lulakebab. Fish both whole and in portions, including trout, tuna, salmon.
… More ▾
The cuisine is varied and delicious! A wide variety of dishes for every taste, including boiled vegetables. Freshly squeezed orange juice all day. Excellent dry bottled wine. Delicious beef: Hungarian goulash, entrecote, barbecue on skewers. Lamb cutlets and lulakebab. Fish both whole and in portions, including trout, tuna, salmon. Mussels daily, shrimp periodically, including king shrimp, as well as other seafood.
The beach is pebbly, a lot of free sunbeds even at 10 am. The sea often has waves in the morning, but after 16-00 the sea is calm and there are more people than in the morning. In refrigerators on the beach, bottled water, packaged juice and ayran in individual packages. All other drinks in the pool bar near the pool.
The hotel staff is very welcoming and friendly. The rooms are great - modern.
Will definitely try to come back to this hotel
The beach is pebbly, a lot of free sunbeds even at 10 am. The sea often has waves in the morning, but after 16-00 the sea is calm and there are more people than in the morning. In refrigerators on the beach, bottled water, packaged juice and ayran in individual packages. All other drinks in the pool bar near the pool.
The hotel staff is very welcoming and friendly. The rooms are great - modern.
Will definitely try to come back to this hotel
Like
You like
• 18
9 times rest in Turkey. We have been in 5 star hotels all the time. But Barut Kemer conquered from the first minutes of his stay there. Quick check in, very friendly staff. It can be seen that the hotel values its tourists. Great room with sea and mountain views. New, clean, modern furnished.
… More ▾
9 times rest in Turkey. We have been in 5 star hotels all the time. But Barut Kemer conquered from the first minutes of his stay there. Quick check in, very friendly staff. It can be seen that the hotel values its tourists. Great room with sea and mountain views. New, clean, modern furnished. The place is small, but cozy and clean. The beach is constantly being cleaned. The sea is clean. Once the garbage just started to wash ashore, the attendants reacted immediately. We started fishing with a net. And the restaurant....This is a separate issue. I have never seen such gastronomic diversity anywhere else. They constantly make sure that the dishes with a variety of food are filled and that there is cleanliness around them. Very polite and attentive staff. In a word, emotions overwhelmed us every day throughout the rest. They know how to surprise tourists. Wow, I want to come here more than once. If we talk about the cons. Then it's a little shabby towels and very loud music from the Orange Hotel. And everything is SUPER.
Like
You like
• 35
We stayed for 2 weeks, everyone liked the hotel. Most importantly, you don't feel out of place here. In Turkey, not the first year, we always take a personal transfer. This time the racer driver got caught, at the request, to drive more quietly, only tsikal in response. Now I’ll write about what, who upset our vacation the most ----- this is a terrible tour operator Join Up.
… More ▾
We stayed for 2 weeks, everyone liked the hotel. Most importantly, you don't feel out of place here. In Turkey, not the first year, we always take a personal transfer. This time the racer driver got caught, at the request, to drive more quietly, only tsikal in response. Now I’ll write about what, who upset our vacation the most ----- this is a terrible tour operator Join Up. The flight was postponed 3 times, 2 days of rest were stolen from us. We want to return to Barut at the end of September, we are looking for another operator and carrier. Wishes to the hotel, as for me, the food is not for this level of the hotel, not for this rating.
Like
You like
• 38
Show more »
