Худший из посещенных Worst Visited

I'll start from the beginning and with the fact that the excellent company TUI changed the time of departure and arrival, as a result of which we lost 17 hours of rest. Instead of leaving at 10:50, we flew at 19:15 and arrived at the hotel the very next day at 00:20. And instead of returning with a departure from Antalya at 18:20, the plane was at 8:20, and departure from the hotel at 04:45!!!!!!!!! ! Lovely two nights of rest were sleepless! Thank you very much! And no more interaction with you, TUI! The manager said that nothing depends on her, saying that this is an airline. Offered the truth to fly on another day and another hotel in which we were last year. This opportunity did not seem attractive to us, because we didn’t want to go to the same hotel 2 times, we chose this hotel a few months ago (in vain, of course), vacation dates also mattered.
We went to the hotel at 00:20, we were given a room on the 3rd floor. We clarified where you can eat, he recommended going to the Pool bar.
When we got there, it turned out that there was nothing to eat (a few snacks were standing, but they looked absolutely unappetizing). Security asked us where the bracelets were. The receptionist forgot to wear bracelets, we had to return. I say why it happened that we tired need to walk back and forth. He replied: - Well, I forgot who does not happen. He did not want to apologize, considering it normal that he had a lot of work. During the conflict, he apologized, but with great reluctance.

Luckily (or unfortunately, more on that later) near the Mack hotel and we took the Cheeseburger menu and went to our room.
In the room, in principle, everything is standard, a very big drawback - a terrible smell in the shower / toilet due to sewage. The husband is very sensitive to smells, gag reflex. We always left the door open so that it could somehow ventilate. And it saved that they took a shower with shampoos and there was a pleasant aroma just because of this.
If you look closely at the small details - skirting boards, furniture, for example, you can see a lot of sloppy. The handle on the cabinet also fell off.
City-type hotel, but initially it was not entirely clear to me. In the process of living it became clearer. There is a city promenade between the hotel and the beach, which means that someone is sitting on the benches until 04 in the morning and until late. Or goes. He talks loudly, sings, laughs, drinks. Generally resting. Because of this, it was impossible to sleep with an open balcony and fresh air.
Now about the neighborhood with Mac. One of the nights they had a large delivery and from 03 to 06 in the morning the workers unloaded boxes, pallets, it was very loud, my husband asked the reception to call the police, I called, but this was not done, motivated by the fact that this not our employees. As a guest of the hotel and the opportunity to influence the situation for my holiday was out of the question.
The hotel, as it turned out, no iron. When I asked for it, they said no.
First time like this. Went in those things that do not require ironing.
On my birthday, the hotel forgot to congratulate me (again, this is the first time such an attitude, since I celebrate at sea every year). My husband ordered a table decoration for dinner and a cake. They brought the cake and offered to cut off 2 pieces, later they brought 2 pieces and the rest of the cake was taken away in an unknown direction.

In the morning, I turned to the guest relation with a question, where did the cake go, because we actually bought it. Between the word, she asked why they didn’t congratulate me in any way. To which the employee (very beautiful, by the way, one thing pleases) said that she needs to be warned IN ADVANCE and BRING A COPY OF THE PASSPORT !!!!!!!!!!!!! ! How is it at all? In the end, she apologized, and in the evening they brought a new cake, a bottle of wine, fruit and an apology note to the room. This felt like an improvement.

Animation is very weak, 2 animators - type MC and a girl. They walk without a uniform and get lost among the vacationers.
There is exercise, darts, water aerobics in the pool (from what I heard), a disco and once there was a Miss Hotel contest, as always with great contests - to sing a song and water in your throat, dance an oriental dance, defile and a hit of all hotels - to be a chicken, cackle and carry an egg between your legs.

When we left, we left the hotel at 04:45, I asked to prepare breakfast for the road and the staff said yes. When leaving, the receptionist said that breakfast was not prepared. Since the employees quit 2 hours ago. How do you like that? Fire service. At the airport, we bought food, had breakfast, of course, spending extra money, although at that time we had to be at the hotel at least until 12:00 and have time to have breakfast.

The food at the hotel is monotonous, on the 3rd day we began to eat up in neighboring establishments. Chicken, stewed boiled beef, mackerel. For meat, the choice is minimal, vegetables and fruits are available. No green tea.
Disgusting rosé and red wine, only white was drinkable.
They give out cutlery and plates individually and you go and choose - this is a plus.

We also visited the a la carte restaurant Amore More. I ordered 2 different salads, different fish and 2 different desserts. It's very beautiful, the restaurant is on the roof. It was very windy and carried the dishes off the table. There was 1 lettuce and tomato salad on the table and welcome appetizers. That salad did not look like a salad from the menu and we took it to the welcome appetizers and waited for 2 salads that never came. The fish was delicious, I ate sea bass, my husband salmon (white salmon, by the way, have you seen this? ))). Desserts brought 2 of the same, although I ordered 2 different ones. I asked why? The waiter said the same and left. I did not quite understand Russian, as well as English.

Of the pluses - the beach, the sea, the staff on the beach (Omar is a sincere person), 2 security guards (the husband spoke friendly with them), a beautiful guest relation employee, ice cream on the beach, they also brought some food to the beach 2 times a day - boiled corn , fruits in a glass, sandwiches, for example.

This is the first hotel in which you still do not want to return. From the good memory - bought a bungalow on the beach, your own alcohol with you, the sea, the beauty of Kemer, and very little of what is connected with the hotel from TUI and the TUI company.