Плохой отель, никому не советую туда ехать Bad hotel, I do not advise anyone to go there

I decided to leave my review, suddenly you have the opportunity to change the hotel or even better the tour operator. In order: we flew from Tui, the plane of the most economical option, we were met at the airport by an “exclusive transfer”, only 3 families were brought in, so we got there quickly, in about an hour. Hotel "Fun & sun imperial Turkiz", somehow has 5 stars, but in fact it does not even have 4. When I was driving, I read that people were unhappy with the hotel, but it was necessary to change it through a fine, so I reconciled. It was hellishly hot at the reception, the documents were processed in the twilight, our accommodation was standard, they gave us the key.

When we entered the room, it was simply impossible to breathe there, we turned on the air conditioner, it seemed to work, we decided that everything was fine, it would be cooler now, but then we realized that making noise does not mean working. The refrigerator was also not checked. People, check the air conditioning and refrigerator immediately upon check-in. Do not agree to their persuasion that you will be relocated later, because.

there are no available rooms. We sat in this inferno for 2 days, until for $280 we were moved to another room, which was called a junior suite (surcharge $40 per day). Maybe that's how they make money, I don't know...

A lot of people complained about the air conditioning in the room, well, it can't be colder in the corridor than there. Although the problem with air conditioning in this hotel is common, or the whole system is old, but it’s hot everywhere: in the corridors, in the dining room, in the elevator ...Everyone is told the same thing about complaints: close the windows, turn on the air conditioner, everything will cool down later, wait, here now they are repairing the system...I read about the renovation of the hotel, but I didn't notice it in the room. Everything is old, the tiles disappear, maybe it was about the furniture in the dining room and at the entrance. And everything is so old. The cleaning was disgusting and not even every day, towels were replaced, the bed was made, there was no question of washing the floors, I didn’t even see a place for a mop on their cart, we had colorful cobwebs hanging on the wall.
Wi-Fi was good only to send a text message, nothing was loaded, but on the beach I found someone else's network without a password, joined, was able to send a short photo-video at least sometimes.

Dining room: they fed normally, I have no particular complaints, there was fresh juice for breakfast, there were fruits: watermelons, melons, peaches, plums, apricots, chicken and beef, different types of cheeses, olives, ice cream was given on the beach and a woman baked gozleme - Turkish cakes with cheese and potatoes, very tasty and gave burgers with french fries, in general, no one went hungry. Disposable glasses.

Beach: a separate issue. It was located across the path from the hotel, this path is common, everyone went there, both their own and others. The beach seems to be private, but strangers were constantly on it. The hotel has a good pier, and so the local youth really liked to jump from it and no one drove them away.

And they behaved, to put it mildly, uncivilized, jumped from the pier right on the heads of floating people. For some reason there were no mattresses on the sunbeds, it was hard to lie. If I were heavier, the bottom bar would dig into my lower back. Towels are dirty, lots of stains of unknown origin.

Before that, I rested in different hotels, but I have never seen anything like this. Once again, I advise you to think and rebook for something else, otherwise your long-awaited vacation will be ruined. Yes, there was a surprise waiting for us when we left: we were not on the transfer list. The hotel guide Tui Tofik clarified this issue until 21:00 and then said that the tour operator had not paid for the return transfer and we had to get to the airport ourselves !! ! This was said to my face, and when I showed the voucher where the transfer was entered and asked why, upon check-in, I was not notified that the transfer was only one way, he did not answer me.
People, this guide Tofik is here to sell you excursions 2 times more expensive than you take in a travel agency on the street and that's it! He cannot resolve any issues. And the most offensive: I paid for the tour, I paid for the transfer, I have a supporting document, but I can’t do anything. They got to the airport at their own expense. Yes, I almost forgot, at the check-out we were given dry rations, as we left before breakfast. It included a piece of black bread, a piece of cheese, a piece of cucumber and tomato, and an apple. Fantasy!

The only bonus in this holiday is the sea, warm, beautiful, clean. But thank God this hotel and Tofik have nothing to do with it!