Bad hotel

Written: 21 august 2020
Travel time: 15 — 20 august 2020
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
I have never left a review, but this time I just can’t keep silent, and maybe my review will be useful. So, let's start with TUI, how the tour operator deceives people, my agent dropped me a video of this hotel, everything is fine on the video, a playground on the territory of the hotel (a playground in the city of Kemer). We got to the hotel at about 5 in the morning, we were lucky, and we were settled immediately, since the room was a family, and so the check-in was at 14:00, when we entered the room, it was smoky, the room is large, comfortable, overlooking the sea, in the toilet touched the handle, and she just stayed in her hand, with a towel holder the same thing, shower doors on one hinge, constantly controlled the child so that one would not go into the shower, but these all moments were not expressed to anyone, since it's just dust, just close your eyes, what happened next...
So, breakfast, just awful, they ate a boiled egg and washed it down with coffee, and a 5-year-old child had cereal with cold milk, the staff ignored all my persuasion to heat up milk for the child, and one more thing - children are not allowed into the dining room, yes, yes, exactly it’s hard to call a dining room, it’s hard to call a restaurant, an infant is drawn on the plate, I understand small children, but 5-year-olds are not allowed in, then this child sits and cries, although children were allowed in for 6 years, and in general there is absolutely nothing for children to do there, such a hotel even in Egypt did not meet! They say that everything is connected with the pandemic, but the plates and glasses themselves are not washed, by the evening I already had herpes on my lip. We didn’t even go for lunch, we went for dinner and just dined with watermelon, who loves olives, there are a lot of olives here. And such food lasted a couple of days, after they started to resent, by the way, you can’t even drop the video from their wi-fi, the hotel is a complete disappointment, but people were indignant, although the majority liked everything, people ate everything with appetite.
On the 3rd day, someone leaked the video to Instagram, and in the morning they ran along the beach looking for the girl who abandoned the video from dinner, they thought of me, because I told them everything. But it was not me, because the Internet is very bad, the photo is hard to send... The beach... The sea is good, pebbles, it's better to buy corals, but then you get used to the pebbles. The beach is urban, for me it was wildness that Turks with their families come to the beach from the hotel, people come right in front of your sun lounger to change clothes, another feature - they sell corn along the beach (as in Odessa). In the morning on the beach a lot of broken glass, garbage. The pipe in the sea was embarrassing, it felt like the sewerage of the hotel or McDonald's was draining.


After the leaked video with food, it began to improve, but the sediment remained. We were in an a la carte restaurant, something like that... We went downstairs and had dinner in the main restaurant, the photo is attached... The rest is ruined, the price for this hotel is too high, I would give this hotel 3 solid stars, only for the new furniture at the reception...
Translated automatically from Russian. View original