If you are now deciding whether to go to the Trua Hotel, - NO, you should not!

Written: 12 august 2019
Travel time: 4 — 11 august 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 2.0
Food: 4.0
Amenities: 6.0
The decision to fly somewhere on vacation was taken spontaneously, so the budget was limited. Reviewed a lot of hotels, and stopped at Trua in Beldibi. We were ready for the fact that we were going to the top three, we understood that the food and conditions would not be top-notch, but relying on a fairly good rating and reviews, we were waiting for a hotel with solid 3 *... and ended up in a very weak Turkish resort.
Staff. Pleasant people work at the reception, if there are any problems, they try to solve them. Almost all employees (there are, by the way, 10 people) understand Russian at least somehow. A huge MINUS - waiters, cleaners, I don’t know exactly who they are - they are always in sight, often walking around like guards during meals, they smoke all the time near the dining room. And immediately after that, without washing their hands, spread the bread for dinner. The most "top" was the waiter who smoked right IN THE KITCHEN! The woman who worked in the kitchen systematically coughed and sneezed into food without covering herself or turning away. All the staff (except the administrator and the cook) could just leave at one time and eat slowly in the dining room, if you need a bartender or someone else at that time, wait for the end of their meal. For any comments, you will hear "Go look like in other hotels, and in general - all questions at the reception. "
The territory of the hotel is small, there are beautiful mountains around, there are trees, a playground. There is something like a dance floor (which does not work, there is no animation in the hotel), there is also a paid bar. Very loud music plays from 11 am until the evening, mostly Russian rap. Once, at our request, the bartender turned on Turkish calm music, and after 30 minutes, vacationers came to the pool and switched to Russian rap on their own, and none of the staff reacted to this.

Rooms. First we were put in room 106. White walls, old yellow mattresses, cobwebs on the ceiling, a fungus in the bathroom, and even a balcony overlooking the dining room. After a night arrival, I wanted to sleep, but we woke up with the first knocks of forks on a plate during breakfast. The next day, we asked to change our room, and almost immediately we were moved to room 211. It’s already better: the mattresses are clean, there is something like wallpaper on the walls, the balcony overlooks the shady side, but, as we were told, they don’t have double beds at all , so I had to move two singles, and they periodically dispersed. There is still a fungus on the wallpaper and in the shower, but a cup for toothbrushes has appeared. By the way, the room was changed for free, although they hinted at a tip. Not chic, but for a triple - quite a normal number, we did not complain.
Room cleaning is good. They change bed linen, towels (we generally had 7 of them for two), wash the floors. The girl who did the cleaning always smiled when we met. True, they could enter the room around 13-14 o'clock in the afternoon, when basically everyone is hiding in it from the heat.
Nutrition. Not all inclusive, more like a full board with what they call a bar. The reviews wrote that the food is not varied, but tasty. Everyone's tastes are different. Salads with mayonnaise are sour in taste, the chef gives meat in portions (you can come up and ask a second time, they give, but I won’t say that willingly), for lunch it’s mostly semi-finished cutlets in which there is more bread than meat, or soy. There are always vegetables. Fruits - plums and watermelon (there are fruit shops on the way to the beach where you can buy figs, mangoes, grapes for a dollar per kg). Sweets were three times a week, and then - a tasteless semblance of honey baklava from some kind of gelatin. We weren't hungry, but we didn't enjoy the food either. And what really bothered me was that every meal starts with the so-called “you can” command (well, or “you can’t” if someone comes to the counter a minute earlier), like dogs. With us, a man a couple of minutes before the start of dinner just took a plate and wanted to put it on the table, and the “waiter” started shouting to him “it’s impossible, it’s time! ” and snatch the plate from your hands. And in the dining room there is no protection against insects, and flies immediately fly around the food put out 30 minutes before the start of lunch (in addition to the saliva of the coughing cook).
Bar. I don’t understand why someone writes that there is a bar here. From "alcohol" - Turkish wine, it tastes like compote, from which it is simply impossible to get drunk. From soft drinks - apple, peach, cherry juice, Turkish cola, sprite or fanta. They pour it all into plastic cups of 0.125 ml, and it looks terrible, the feeling that you are not in a hotel, but in some kind of railway station eatery. And by the way, if you want to drink juice for breakfast, for example, you can’t do this, since the bar is open from 10:30. There are coffee and tea machines.


WiFi. Should work at the reception and near the pool. But it does not always work, and badly. Mostly in the morning or evening, not at all during the day.
The pool is quite normal, there are sun loungers and umbrellas, though it only works until 18:00, for some reason, despite the fact that it is not cleaned. We didn’t get an explanation why this is so, but a hotel worker comes up at 18:05 at the latest and “Come out, you can’t. ” There is also a "children's pool", 0.3 m deep, it seems, but it looks like some kind of dirty puddle, so the children swam in a large one.
The beach is 5 minutes from the hotel, on the way to it you need to go through several trash cans, unpleasant but tolerable. On the beach, the sun loungers of the Trua hotel are interspersed with others, the mattresses are old and few. The sea is very beautiful, clear, clean and warm. But entry into the sea is bad. Not pebbles, but large stones, which you need to walk on very carefully, there is a chance of slipping and injuring yourself, breaking your knee, and spitting at all. Without special rubber shoes it is simply impossible, you can buy it here for $ 2-3.
When we went to this hotel, we were sure that since we are not demanding and not spoiled, we will close our eyes to the minuses and everything will be in order. But believe me, it is impossible to close your eyes to the elementary sanitary standards that they spit on here, to the communication of the staff as if you were in a Soviet children's camp and the staff is an evil counselor. If this "hotel" called itself a "boarding house", which it is, in fact, then there would be no questions for it. But since you have decided that you are a trio, then please, at least try to behave like a hotel. There would never be a desire to go a second time and I do not advise you.

By the way, there is a Tal hotel nearby, the price is the same, but the hotel looks much nicer, yes, it also has its drawbacks inside, but at least you don’t have to go through smelly trash cans to the sea.
Translated automatically from Russian. View original