Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
10.0
Food:
7.0
Amenities:
5.0
Poor service at the Emelda Sun Club Hotel. In May it is not ready yet, in October it is not ready again!
1. We arrived at this hotel 4 times 13.10. 2021 at 7-00, and although we have a “VIP” card 0001, we were tempted to check-in until 11-00, although we have priority check-in, and after all, we spent the whole night on the road, and told fairy tales that there were no free rooms. That vacant rooms will appear only after cleaning - and who is stopping you from keeping a team of cleaners on duty and cleaning the rooms immediately after being released. And this usually happens at 3-4 o'clock in the morning!
2. But the team of Poles, 15-20 people, who arrived after us at 8-00, was placed immediately!
3. For some reason, the inflatable sea slides have already been removed, although there are a lot of vacationers and the hotel is completely full.
4. The level of the Internet throughout the territory and in the rooms is weak and constantly fails, and reconfiguration is required.
5. The food is okay, but the tea is disgusting, and if you are a tea lover, bring tea in bags with you, and this despite the fact that the UAI food is ultra!
6.
The pillows in the rooms are some kind of synthetic winterizer - it is very uncomfortable to sleep on them.
07.11. 2021, Vladimir
1. We arrived at this hotel 4 times 13.10. 2021 at 7-00, and although we have a “VIP” card 0001, we were tempted to check-in until 11-00, although we have priority check-in, and after all, we spent the whole night on the road, and told fairy tales that there were no free rooms. That vacant rooms will appear only after cleaning - and who is stopping you from keeping a team of cleaners on duty and cleaning the rooms immediately after being released. And this usually happens at 3-4 o'clock in the morning!
2. But the team of Poles, 15-20 people, who arrived after us at 8-00, was placed immediately!
3. For some reason, the inflatable sea slides have already been removed, although there are a lot of vacationers and the hotel is completely full.
4. The level of the Internet throughout the territory and in the rooms is weak and constantly fails, and reconfiguration is required.
5. The food is okay, but the tea is disgusting, and if you are a tea lover, bring tea in bags with you, and this despite the fact that the UAI food is ultra!
6.
The pillows in the rooms are some kind of synthetic winterizer - it is very uncomfortable to sleep on them.
07.11. 2021, Vladimir
Translated automatically from Russian. View original
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