The hotel is old, not 5, zero service

Written: 27 september 2024
Travel time: 19 — 29 september 2024
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 4.0
Amenities: 6.0
I’m still at the hotel, I decided to leave a review because, well, I just need to do it. Let’s start from the beginning, we arrived around 22-22.30, naturally, we didn’t have time for dinner, we asked if we could have a snack somewhere, we were offered to go to a pattiseria, but they warned us that they only had sweets and that they might not have them there, so it was a so-so meal. They checked in quickly, but the funny thing was in the room - small, dark, with 2 sockets in the room and one in the toilet, not a single chair in the room, not to mention armchairs, they simply wouldn’t fit. 1 bedside table and a mirror, all painted with paint to which hot glasses stick on the cup holders, the toilet and the room are full of ants, and even a spider sat in the corner, quietly. It’s hard to describe in detail the smudges, mold, smeared corners, terrible putty that doesn’t match the color.
Well, now the most interesting thing is, the day after my stay at the hotel, I fell ill with a virus (sore throat, fever, chills, weakness) we went and bought medicine at the nearest pharmacy and started treatment, because this was the first time such a situation occurred, we did not contact the guide first , but since an excursion was planned, I wrote to the girl’s name Marina, she said that I needed to see a doctor, they called, a taxi arrived, and they took me to the doctor through insurance, But....It turns out that you need to pay $30 per appointment (deductible), but oh well, I looked and prescribed more medications, although we bought the main ones ourselves, took them to the pharmacy, and then nothing, treat yourself, if the symptoms persist, come again and we’ll prescribe antibiotics. That's all. And a day later, my husband got sick, we didn’t go to the doctor anymore, we drank what we prescribed for ourselves, but when my husband’s temperature rose, she went to the hotel doctor to ask for a thermometer, he said no, come here, she went home.
Further even funnier, our girl guide had to return the money for the excursion. To do this, I provided a certificate (without her the money would not have been returned) that for health reasons I cannot go, but the most interesting thing is when we agreed to meet at 12.00 (I wrote in an SMS, (in short, we’ll write off) such a concept (extensible). She was busy and after 20 minutes of waiting, she said that she had no time for tourists now, and when she was free, she would write to me and I went back to the room despite the fact that I sat inside under the air conditioners with a fever, then after 2 hours she wrote to me to come over and she would give me the money (I wrote a receipt that I received money from her in the amount of 102 dollars, although she gave me 94 euros (calculated at the Russian exchange rate) although in Turkey, the dollar and the euro are the same. Somehow this arithmetic came out, well, okay, so I agree. Well, I’m writing for the sake of knowledge. . Next about food, it’s there, you won’t remain hungry, But...

it’s monotonous (there’s something to compare with: last year we were in Gainyuk. Now I understand it was great there. The adventures didn’t end there, now I’m lying in my room, poisoned (yesterday I ate something in a restaurant in the evening, today I have diarrhea, dizziness and vomiting. ) in short, rest for nothing, money down the drain. About the beach there are no toilets nearby, there are 3 washers, there are iron things going into the sea (I don’t know what they’re called, one vinyl is standing on the shore, one is barely holding up (but the beach is clean, one of the advantages) The pluses are a large area and very green, a lot of flowers and cats (I love cats) They are cute, they feed them and give them water. These are advantages, the staff in the restaurant is friendly, smiling. Regarding the animation, there is a little bit of everything, they are not intrusive, the spa is expensive (not for my money??? ? )we didn’t go to the disco (because we were sick the whole holiday) we don’t drink alcohol, I don’t know how. Average hotel, for a lot of money (well for us), but it’s up to you to go home to Kaliningrad, we’ll relax there?? ? ?
Translated automatically from Russian. View original