Terrible hotel with rude service

Written: 24 august 2020
Travel time: 14 — 26 august 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 3.0
Stayed at the hotel with family. Led to good reviews and advertising about this hotel. Before that, we rested in about 30-50 hotels in different parts of the world, objectively there is something to compare with. Advertising is the only way the hotel invests money : ) This is probably the worst hotel we have ever stayed in without reference, regardless of the price, despite the fact that this is an expensive hotel.
There is only one plus of the hotel - a large area and that's it.
Minuses:
1) Terrible service, from reception to any waiter or bartender. All employees behave as if you owe them something, they do everything slowly, click, go crazy if you ask them for something.
2) Strong 3 food, no fresh juices, disgusting coffee, level food - hamburgers from cheburek in the area, very little normal meat and fish, solid potatoes and breaded onions.
3) Dirty beach - not cleaned, cigarette butts, bottle caps, dirty sand, sharp stones.

4) Poor cleaning - they didn’t clean the sink for a week, they don’t wipe the floor, they just change towels, sometimes the bed.
5) Very loud music from the pools with a repertoire of the level of Monatika and Time and Glass. But if you are a fan of them, like mediocre food and cocktails and miss being treated boorish from time to time, then you might like it : )

For 2 days we fled in a rented car to the village of Kas, 200 km from the hotel. So there we lived in a hotel for $ 120 per day and it was much better: helpful staff, clean, tasty, beautiful. Yes, not all inclusive, but believe me, you don’t need such an all inclusive, save both money and nerves, and have a good rest! Avoid this hotel, maybe it will change it for the better!! !
Translated automatically from Russian. View original