Decent holiday with great service

Written: 22 june 2018
Travel time: 10 — 17 june 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 9.0
Cleanliness: 9.0
Food: 7.0
Amenities: 7.0
I write comments rarely, but in detail.
In Turkey for the 5th time, there is something to compare with (we always rested only in 5-star hotels). We were a family (two adults and a daughter of 1.9 years). We drove from the airport for 1.2 hours. We arrived at the hotel at 7:30. At the reception they offered to go to the restaurant and around 9:00 again to them. Surprisingly at 9:15 we were given the keys to the room (5th floor in the main building).
So further in detail.
Check-in: I consider it very worthy, considering that we have never been settled so early. And with a small child, this is important.
Departure: We were warned a day before about the arrival time of the bus and offered the service of wrapping a suitcase ($10). Upon check-out, we handed over the key cards, and they wished us a good journey. The room was not checked, everything took 1 min.

Number: The voucher indicated the Land view number, that is, they did not buy with a sea view. We were given a room with a view of both the sea and the mountains. Room with two rather big beds and a sofa.
In general, if you do not find fault with the little things (and they are everywhere), the room is good and spacious. There is a safe, a kettle, tea and coffee, the minibar was replenished almost every day (water, beer, pepsi and lemonade). The bathroom is spacious. We had about 5-6 towels. There is also a set: shampoo, body gel and balms for hair and body. Replenished daily as needed.
The air conditioner is working fine.
The only downside is the soundproofing. We did not hear neighbors through the walls, but the sounds from the corridor are clearly audible. Well, sometimes a disco from a nearby hotel.
Cleaning: I put 5 points! Firstly, they cleaned it when we were not (although we did not hang a sign). Secondly, cleaning did not just re-make the bed, but normal cleaning and sand from the floor and dust as well. Towels are always fresh (maybe not always perfectly new, but clean).
I left a tip only at check-out, so they definitely didn’t clean it for a tip.

Restaurant: the hall is large and the seats were always at least 40% free, the choice of dishes is sufficient, but not super large. Meat is traditionally veal-beef, chicken, there was also either duck or young turkey. I love meat and the choice suits me. The wife prefers fish and there were no less than 4 types of fish, in general, she is also pleased with the choice. Both meat and fish were both fried and stewed, with and without vegetables. Salads are everywhere. Greenery is enough. Cheeses are a good choice, probably at least 10, and they are signed (cow, sheep). I would say the garnish is monotonous, it used to be better. Fruits and sweets are probably like everywhere else, and most importantly, there is no insanity, such as "You can't take it out, and even with dishes", take as much as you want and in any dish. All dishes are beautifully decorated and have signs in Turkish. and English. Warm meals are on the el. always warm. You can order a children's menu, but we found out about this before leaving. Although the choice of cereals for children was not bad.
What I really liked was several types of honey for breakfast and honey combs. There was a grill on the street, where they fried something like lulakebab, veal, chicken, vegetables.
During the week that we were in the restaurant, we spent "fruit day" and "seafood day".
The choice was chic and everything is very beautifully decorated (photo attached). From seafood there were large shrimp, salad shrimp, octopus, squid, mussels, red fish and all this in different cooking options and most importantly in unlimited quantities. That is, there was nothing that was snapped up. I took a picture after 40-50 minutes, when we left the restaurant and that was it.
Grill restaurant near the pools: I can’t say anything, we didn’t eat there. The view from it is beautiful on the lawn and the beach.
Bar (opposite the main restaurant): a huge bar counter, many sofas and armchairs in different versions, a chic selection of almost any alcohol. But the most important thing is that the waiters bring everything and quite quickly.
No need to stand near the counter.
Beach bar: What do you need on the beach? Beer, or a cocktail and something to chew on. Munch was pizza, hamburgers, cheeseburgers, well, alcohol for every taste.
Territory: quite large, but about a third is occupied by villas. Very well maintained area and very clean. Lots of coniferous trees. The hotel is like in a forest. Liked the sunbeds on the huge lawn behind the beach. There are all sports grounds.
Beach: more than enough to find a place, even with people sharing four sun beds (two in the shade and two in the sun). The beach is sand, the entrance to the sea is also sandy. In some places there are stones in the water, but not many and at a depth of 1.5 m. The beach is divided into two parts. On the left are sunbeds under awnings, in the center is a bar, on the right is a gazebo with sunbeds for extra. fee if you want silence. There are also sunbeds on the pier, if anyone wants to immediately dive into the sea from a sunbed.

And on the beach and near each pool there is always a lifeguard who really watches, and does not sleep. The beach is cleaned regularly (garbage is taken away, tables are wiped, and sand is shaken off the sunbeds. ) But there are pig people who throw cigarette butts on the sand, so you could see it, although not often.
Sea: somewhere t 25C, super hot for me! For the wife and child a little cool. The water is clean and transparent.
Pools: pools 4 open and 1 closed. There is a "splash pool" for children, a depth of 50cm, the main one with a bar in the center (very convenient) and a depth of 1.4m, a small one with three slides (for children), a depth of 1m and a relax pool where children are not allowed 1.4m. (there usually lay old farts-foreigners). It is convenient that the paddling pool is near the main pool. There were always enough sunbeds (not always in the first row, but it doesn't matter). There is enough space in the main pool for playing water polo and for other vacationers.
In general, everything in the hotel is thought out so that there is no crowd in one place.
Animation: I found it rather weak. There are many animators, but all are very young and look like inexperienced. Evening show programs are more for children. We were at one show of acrobats, we liked it very much as well. I didn’t watch discos, because at 22:00 the child has a hang-up. Although there is a stage and a dance floor on the beach near the bar, and I saw a DJ with equipment. They probably go there. The location is cool and away from the hotel.
Service: This is the main thing in this hotel, which I have not seen so far in Turkey in this capacity. Every employee, whether it is a waiter, a cook in a restaurant or a cleaner, is always polite, greets and smiles. It's mega nice. Further: in the main restaurant, all drinks are brought by the waiters. On the third day of coming to the restaurant, we were poured our favorite drinks without specifying what we want : ) and put a child seat for my daughter. I especially want to praise the waitress ARZU! Soul man! Always served with a smile from the heart and at the highest level!
Bottom line: a hotel with decent service, where you want to return, because you are sure of a quality vacation.

Regarding people who write bad comments, I will say that "dissatisfied" is a diagnosis with which it is always and everywhere hard to live.
Happy holidays everyone!
Translated automatically from Russian. View original