Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
10.0
Food:
8.0
Amenities:
8.0
We rested for a week in mid-October by a company of 3 families with children 5.6 and 12 years old. The air and water temperatures are wonderful. The sea is clean and calm.
Territory.
Excellent. Big enough to walk around, and not too far apart from each other to get tired of walking. Not hilly, very beautiful and well-groomed.
Settlement.
We arrived in the morning and were at the hotel around 10 am. We prepared to wait until 14.00, but did not have time to sit down in the hall to take a breath after the road - as we received cards for settling. Many thanks to the smiling guys from the reception for this, it was very nice. Without any surcharges. They also gave rooms nearby, as we requested! They carried us with things on hotel cars, we didn’t even touch the suitcases, as we got into the hotel. Everything was handled by the staff. Very nice. You feel that the holiday has begun, barely crossed the threshold of the hotel. The staff speaks fluent Russian, which was a surprise to me. I'm used to hotels where they mostly speak English, and here I was pleasantly surprised when they answered me in Russian.
In general, there are many Russian speakers in the hotel. I would like to note this as a plus, not a minus. I don’t understand Russian-speaking tourists who are always dissatisfied with the fact that there are too many Russians on vacation! You yourself are the same Russians as those about whom you grumble with disgruntled mines! And in general - what could be better when you relax in the same space with people with similar mentality, with whom you can exchange a few words or joke and not be afraid of being misunderstood? The audience was cheerful and dignified. We did not notice any tagils and drunken fumes.
Rooms.
There was no welcome champagne with fruit in the room, but for the lightning-fast check-in immediately upon arrival, I was ready to treat the guys from the reception with the same)) We had a standard garden room. The first floor - instead of a balcony, a small and shady private courtyard with garden rattan furniture, closed on all sides - on the sides of the neighboring rooms with frosted glass partitions, in front with a green hedge of cypresses. Ideally! You can't imagine better. Room size is very decent, a little tired, but not critical. Everything works, nothing groans, does not flow, there are no foreign smells. The bathroom has a complete set of cosmetics and not only - there is everything you can imagine. From toothbrushes with toothpaste and floss, sticks, cotton pads to shaving accessories and women's stuff for unexpected "holidays". Slippers, bathrobes. The mini bar was replenished daily without any complaints: 1.5 still water for tea, coffee, a few 0.5 of the same water, forfeits, cola, iced teas, beer, nuts, chips, tea and coffee bags. There is a kettle in the room. In the reviews I often saw complaints about cleaning. I don’t know - we must have been lucky, because they cleaned our conscience every day. With washing the floors both in the room and on the terrace, the furniture on the street was wiped, the ashtray was washed. It was nice to walk barefoot, which is rare. Change of towels daily, linen every 3 days. One day after the change of linen, the son overslept a wet bell)) and wet the bed - the next day, they replaced it without additional request, despite "not allowed yet"
Food and restaurants.
The main criterion for me is clean. Separate areas for smokers and non-smokers, no one interferes with each other. Instant cleaning after guests - I have never seen an uncleaned table standing for at least a couple of minutes. But customer service is lame. Without a couple of dollars, they will be very reluctant to ask about drinks and so on. But there were also exceptions. The girl from Kyrgyzstan was very kind and friendly and the guy from the same place. Of course, they later thanked them, it's just nice that at first they looked after us so beautifully without any tip.
The food is varied for all tastes. In the main restaurant for breakfast daily red smoked fish, canapes with red caviar, all kinds of omelettes, etc. For children, oatmeal and semolina porridge, very tasty cooked. Buckwheat, steam vegetables, etc. Lunches-dinners are more than plentiful - always all kinds of meat, except pork, different fish, quail and rack of lamb, pasta with seafood and grated parmesan is divine! With all responsibility I can say that it is tastier than the pasta that is cooked here in front of you, with the ingredients to choose from, you have to look and not the fact that you will find it. Lots of sweets and all kinds of fruits, including pineapples and persimmons. Was not, perhaps, exotic. Drinks are in order. Orange juice in the morning, packaged juice everywhere, no yupi diluted. Children's table with yoghurts and packaged chocolate or fruit milk. Lots of imported whiskey (Chivas 12, Jameson, Jack Daniels, Ballantyne) rum (Captain Morgan, etc. ), Martini, Baileys, etc. , tolerable brut. I didn’t like the wine, perhaps because I’m from a wine country and I know a lot about good wine)) Of the cocktails, I liked only the mojito with golden rum and brown sugar, it’s nice that it was with lime, as expected, and not lemons. The rest that they tried - they don’t know how to do, although they try. Everywhere in the bars there is a nut mix (hazelnuts, pistachios, almonds). Glass or paper utensils, no plastic. Champagne in champagne bowls, all drinks in their glasses, and not as you have to.
Once we were in the Mediterranean a la carte - I didn’t remember anything, so we didn’t go to the rest (and there are 5 of them). There is also a 24-hour veranda restaurant and a burger cafe near the adult water park with free à la carte service. Everything we tried was delicious. Many types of ice cream from 12.00 until the evening, in briquettes (Magnum - different fillings) and loose - very tasty. Guzlemya near the beach bar - crazy. I have never eaten such delicious cakes anywhere before. Without any preparations, as happened in other hotels, the woman rolls everything on the spot. The thinnest dough - the children constantly asked for them, and they ate so much that there was no point in going to lunch.
Pools and beach.
Main pool with sea water. In my opinion, it is superfluous when the sea is at hand. Sometimes I wanted fresh water, and for this it was necessary to walk and look for such on the territory. It is very cool that everything around the pool is covered with anti-slip tiles. For this fat plus and thanks to the hotel - the children never slipped, running barefoot with wet feet. You can walk in a relaxed and calm way, not taking small steps, as if on ice. The beach is narrow, imported sand, entry into the water is smooth, go to a depth of 10 meters. Great for children - they have a place to splash around and for people who do not like to go 100m to a depth. But there are large stones at the bottom. There are sharp ones. My son cut his leg twice in a week. It is better to take safety shoes. There are many sunbeds, as everywhere they are marked with towels of especially enterprising tourists, but we always found free ones. Perhaps because it was the end of the season. In the season, I think, there is a war for them. Towels, by the way, are freely available here, without cards - very convenient. At three points: at the main pool and the beach, in the adult and children's water parks.
Children.
Paradise for children. An amazing kids club with a large children's aqua zone on one half of its territory, and all kinds of climbing and jumping ropes on the other half. There is also a children's restaurant, although it was closed during our stay. Girls animators are very good at making contact with any child, the children ran after them like ponytails and asked to be with them even when we did not want to let them go) I am not a supporter of selling children on vacation, on the contrary, I want to be on vacation together, because at home it is not possible to give the child as much time as we would like - work, fuss, fatigue, etc. , but here we had to invent ourselves so that the child wanted to stay with you, and not run away to the "children's world". In the evening they are given a "Minute of Glory" on the stage, who sings, who dances - the animators announce them as stars and arrange a real standing ovation after the performance)) The children are happy)) Well done with a capital letter, nothing to add!
To sum it up, we had a wonderful holiday. The son did not want to leave, and for us the week seemed like 1 day, we regretted that we did not take at least 9-10 nights. Some disadvantages are present, but they are so insignificant, there are so many other advantages that it is simply reluctant to notice them and concentrate on them.
I would like to say a huge thank you to the entire team of the hotel for a great time at your place!
Would you return here again? Definitely yes.
Even considered it already, planning a vacation for next year. But the price has risen significantly, so next summer we will go to Gyural, the cost of which is surprisingly lower than Nirvana at the moment.
Territory.
Excellent. Big enough to walk around, and not too far apart from each other to get tired of walking. Not hilly, very beautiful and well-groomed.
Settlement.
We arrived in the morning and were at the hotel around 10 am. We prepared to wait until 14.00, but did not have time to sit down in the hall to take a breath after the road - as we received cards for settling. Many thanks to the smiling guys from the reception for this, it was very nice. Without any surcharges. They also gave rooms nearby, as we requested! They carried us with things on hotel cars, we didn’t even touch the suitcases, as we got into the hotel. Everything was handled by the staff. Very nice. You feel that the holiday has begun, barely crossed the threshold of the hotel. The staff speaks fluent Russian, which was a surprise to me. I'm used to hotels where they mostly speak English, and here I was pleasantly surprised when they answered me in Russian.
In general, there are many Russian speakers in the hotel. I would like to note this as a plus, not a minus. I don’t understand Russian-speaking tourists who are always dissatisfied with the fact that there are too many Russians on vacation! You yourself are the same Russians as those about whom you grumble with disgruntled mines! And in general - what could be better when you relax in the same space with people with similar mentality, with whom you can exchange a few words or joke and not be afraid of being misunderstood? The audience was cheerful and dignified. We did not notice any tagils and drunken fumes.
Rooms.
There was no welcome champagne with fruit in the room, but for the lightning-fast check-in immediately upon arrival, I was ready to treat the guys from the reception with the same)) We had a standard garden room. The first floor - instead of a balcony, a small and shady private courtyard with garden rattan furniture, closed on all sides - on the sides of the neighboring rooms with frosted glass partitions, in front with a green hedge of cypresses. Ideally! You can't imagine better. Room size is very decent, a little tired, but not critical. Everything works, nothing groans, does not flow, there are no foreign smells. The bathroom has a complete set of cosmetics and not only - there is everything you can imagine. From toothbrushes with toothpaste and floss, sticks, cotton pads to shaving accessories and women's stuff for unexpected "holidays". Slippers, bathrobes. The mini bar was replenished daily without any complaints: 1.5 still water for tea, coffee, a few 0.5 of the same water, forfeits, cola, iced teas, beer, nuts, chips, tea and coffee bags. There is a kettle in the room. In the reviews I often saw complaints about cleaning. I don’t know - we must have been lucky, because they cleaned our conscience every day. With washing the floors both in the room and on the terrace, the furniture on the street was wiped, the ashtray was washed. It was nice to walk barefoot, which is rare. Change of towels daily, linen every 3 days. One day after the change of linen, the son overslept a wet bell)) and wet the bed - the next day, they replaced it without additional request, despite "not allowed yet"
Food and restaurants.
The main criterion for me is clean. Separate areas for smokers and non-smokers, no one interferes with each other. Instant cleaning after guests - I have never seen an uncleaned table standing for at least a couple of minutes. But customer service is lame. Without a couple of dollars, they will be very reluctant to ask about drinks and so on. But there were also exceptions. The girl from Kyrgyzstan was very kind and friendly and the guy from the same place. Of course, they later thanked them, it's just nice that at first they looked after us so beautifully without any tip.
The food is varied for all tastes. In the main restaurant for breakfast daily red smoked fish, canapes with red caviar, all kinds of omelettes, etc. For children, oatmeal and semolina porridge, very tasty cooked. Buckwheat, steam vegetables, etc. Lunches-dinners are more than plentiful - always all kinds of meat, except pork, different fish, quail and rack of lamb, pasta with seafood and grated parmesan is divine! With all responsibility I can say that it is tastier than the pasta that is cooked here in front of you, with the ingredients to choose from, you have to look and not the fact that you will find it. Lots of sweets and all kinds of fruits, including pineapples and persimmons. Was not, perhaps, exotic. Drinks are in order. Orange juice in the morning, packaged juice everywhere, no yupi diluted. Children's table with yoghurts and packaged chocolate or fruit milk. Lots of imported whiskey (Chivas 12, Jameson, Jack Daniels, Ballantyne) rum (Captain Morgan, etc. ), Martini, Baileys, etc. , tolerable brut. I didn’t like the wine, perhaps because I’m from a wine country and I know a lot about good wine)) Of the cocktails, I liked only the mojito with golden rum and brown sugar, it’s nice that it was with lime, as expected, and not lemons. The rest that they tried - they don’t know how to do, although they try. Everywhere in the bars there is a nut mix (hazelnuts, pistachios, almonds). Glass or paper utensils, no plastic. Champagne in champagne bowls, all drinks in their glasses, and not as you have to.
Once we were in the Mediterranean a la carte - I didn’t remember anything, so we didn’t go to the rest (and there are 5 of them). There is also a 24-hour veranda restaurant and a burger cafe near the adult water park with free à la carte service. Everything we tried was delicious. Many types of ice cream from 12.00 until the evening, in briquettes (Magnum - different fillings) and loose - very tasty. Guzlemya near the beach bar - crazy. I have never eaten such delicious cakes anywhere before. Without any preparations, as happened in other hotels, the woman rolls everything on the spot. The thinnest dough - the children constantly asked for them, and they ate so much that there was no point in going to lunch.
Pools and beach.
Main pool with sea water. In my opinion, it is superfluous when the sea is at hand. Sometimes I wanted fresh water, and for this it was necessary to walk and look for such on the territory. It is very cool that everything around the pool is covered with anti-slip tiles. For this fat plus and thanks to the hotel - the children never slipped, running barefoot with wet feet. You can walk in a relaxed and calm way, not taking small steps, as if on ice. The beach is narrow, imported sand, entry into the water is smooth, go to a depth of 10 meters. Great for children - they have a place to splash around and for people who do not like to go 100m to a depth. But there are large stones at the bottom. There are sharp ones. My son cut his leg twice in a week. It is better to take safety shoes. There are many sunbeds, as everywhere they are marked with towels of especially enterprising tourists, but we always found free ones. Perhaps because it was the end of the season. In the season, I think, there is a war for them. Towels, by the way, are freely available here, without cards - very convenient. At three points: at the main pool and the beach, in the adult and children's water parks.
Children.
Paradise for children. An amazing kids club with a large children's aqua zone on one half of its territory, and all kinds of climbing and jumping ropes on the other half. There is also a children's restaurant, although it was closed during our stay. Girls animators are very good at making contact with any child, the children ran after them like ponytails and asked to be with them even when we did not want to let them go) I am not a supporter of selling children on vacation, on the contrary, I want to be on vacation together, because at home it is not possible to give the child as much time as we would like - work, fuss, fatigue, etc. , but here we had to invent ourselves so that the child wanted to stay with you, and not run away to the "children's world". In the evening they are given a "Minute of Glory" on the stage, who sings, who dances - the animators announce them as stars and arrange a real standing ovation after the performance)) The children are happy)) Well done with a capital letter, nothing to add!
To sum it up, we had a wonderful holiday. The son did not want to leave, and for us the week seemed like 1 day, we regretted that we did not take at least 9-10 nights. Some disadvantages are present, but they are so insignificant, there are so many other advantages that it is simply reluctant to notice them and concentrate on them.
I would like to say a huge thank you to the entire team of the hotel for a great time at your place!
Would you return here again? Definitely yes.
Even considered it already, planning a vacation for next year. But the price has risen significantly, so next summer we will go to Gyural, the cost of which is surprisingly lower than Nirvana at the moment.
Translated automatically from Russian. View original
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