Terrible hotel

Written: 17 august 2022
Travel time: 1 — 8 august 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
In short, never, never go to this hotel! Even if it's cheap, even if it's a special offer (today only and only for you)...don't go if you don't want to spoil your vacation.
And in detail, the travel operator #ALF through the travel agency #Profi Tour organized the following vacation for us:
HOTEL. I really don't understand how scared this viper is positioned (and sold) as a 3* with all inclusive. Melodi Hotel does not have (and cannot have) any "stars", just as a shack in the village does not have these "stars", the only advantage of which is a non-leaking ceiling. The first impression is dirty. They do not clean here (the exception is cosmetic "cleaning" between the changes of settlers); dirty bed, dirty towels...Something constantly does not work/breaks/leaks - either the air conditioner, or the shower, or the toilet, etc. If something is broken - most likely it will not be fixed today, or tomorrow, or before your driving (even if it broke before your arrival).

The walls are made of plasterboard and have a "full effect of presence" in the lives of your neighbors. The territory is small (10-15 steps from the gate to the building), on the territory there is a small pool 10x10 m, the water in which has not changed since the beginning of the season (probably even the previous one).
When we arrived (around 9pm) we were told that there were no available rooms and we were put up in a nearby hotel (said for 1-2 nights) that was not open this season due to the lack of tourists. We were not escorted to this hotel by an employee of Melodi Hotel, but by a guy who worked in a neighboring travel agency and spoke a foreign (Russian) language. And he was absolutely right when he said that "the hotel we are staying in is better than Melodi". Any hotel is better than Melodi. Moving to Melodi (and moving out of the hotel where we were temporarily staying) was epic.
It is worth noting that the day before, when we approached the reception in Melodi and asked when we would be relocated, we were told something like: "don't worry, the boss from Antalya will come, tell you when and we will warn you. " We woke up in the middle of the night from a banging on the door. When I opened the door, a drunken man stood on the threshold and asked in English "what do you need? " ” and “who are you looking for? ” did not answer anything. She decided that some tourist had gotten in and confused the doors of the rooms, closed the door and went to bed. But it didn't work out. A few minutes later, there was a knock at the door again, and on the threshold she met the same man with bulging red eyes and a characteristic ambre from his mouth. This time he thought to use the translator on the phone and inform that "he came from Melodi Hotel to "help" us move. " And no - it won't wait until the morning! We have 2 minutes to pack up and move.
To the questions (typed on the telephone translator) — why we were not warned at least in the evening and why the resettlement itself takes place on the 1st night, he answered that everything is decided by the boss, and he is just a staff...

On this optimistic note, we move on to the next section: SERVICE AND STAFF. A small spoiler - there is no service (even if you are not a very picky tourist - you will not find any signs of service here). As for the staff, there are twice (or maybe three times) less than the required number. And they hate their work (and at the same time tourists, as a component of this work) - sincerely and from the heart. English, German or other international languages ​ ​ are not spoken here. The only way to understand is an offline translator on the phone (necessarily offline! - because it is almost impossible to connect to Wi-Fi). But before conducting dialogues with employees (especially at the reception desk), you need to complete the 1st part of an exciting quest - first find them.
And this, believe me, is a task with an asterisk. The lady at the reception appears at the hours known only to her (as it turned out in the process, she does the work of a maid and cleans the rooms). There have never been guides at Melodi Hotel, so any household problems are exclusively your problems and by the end of your stay at the hotel, you will most likely simply put up with them.
DINING ROOM. First, it is completely unsanitary. I have never encountered such dirt in food establishments. It's really scary. I watched the following picture: the cook smoked (yes, in the dining room itself), threw the cigarette butt out the window, wiped his hands on his pants, wiped the dirty tables with a dirty cloth, collected the dirty dishes from the tables, threw them into the bathhouse with water, wiped his hands on his pants, cut bread and watermelon, put them on a common tray, took out the dishes from the banyak, quickly wiped it with a piece of cloth and stood up to distribute food - throwing food (I'm even afraid to imagine the conditions in which it was prepared) to the tourists.
The auditor, watching this action, would have had a heart attack. The food itself is beyond compare. I really don't know what this abomination can be compared to and it's not even the fact that there is no meat or alternative in the selection - all the food is made from cheap (probably second-rate products) terrible both in taste and appearance. The working hours of the canteen are variable, the schedule is not posted anywhere, it can be found out only from other tourists. Each meal can start either half an hour earlier or 30-50 minutes later (usually it happened). If you did not have time to go to the dining room in the first 10-15 minutes of work, then most likely you will have breakfast/lunch/dinner exclusively with bread (there will be no other food left). Personally, it was "enough" for me only for 2 days, and then I switched to eating in local cafes.

BAR. The assortment is small - coffee, tea, cola, fanta, sprite, water (regular), wine (unknown quality, since I didn't risk trying it).
But even from this small assortment, you will not always be able to choose something, since the most common answer of the bartender to any order is "finish". Periodically even the water in the cooler runs out (which is not freely available, water is also collected by the bartender), so it is simply ridiculous to talk about some kind of all inclusive in this hotel. Well, all the dishes on the bar are also dirty, it's disgusting to hold a glass.
BEACH. It is a 5-7 minute walk to the beach, the beach is municipal and all the stories of your operator that the use of sunbeds will be free for you is an absolute lie. The price for 1 sun lounger is $1. If you want to save money, there is a municipal park near the beach where you can sit on the grass under the shade of trees (for free). There are showers and changing rooms on the beach (also free of charge). The beach itself and the entrance to the sea are large and medium pebbles (as everywhere in Belbid), so take care of swimming shoes (I saw many tourists with cut feet).
OVERALL CONCLUSIONS: The hotel is terrible, deserves a negative rating, do not recommend!
If you are somehow swept away in Melodi Hotel, then my advice:
- treat everything philosophically: Kemer has a very beautiful sea, wonderful views, there are enough travel agencies around that offer tours for every taste, so if you perceive this hotel simply as a place where you spend the night, then everything will not seem so bad;
- be prepared to spend a certain amount of money on food in local cafes. A budget lunch (without fish or meat) for 2 will cost 4-6 dollars (it is better to pay by card);
- be sure to download the Turkish offline translator before the trip (very helpful thing in many situations).
Translated automatically from Ukrainian. View original