Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
3.0
Food:
3.0
Amenities:
5.0
I welcome everyone. I did not write a review ahead of time, so as not to get a misunderstanding.
So. We have been on vacation since September 28.2020. Tour operator Coral Travel. Me, wife and 4 year old daughter. We are not the first time in Turkey. Everything went on as usual. (Main story after standard hotel description). Specifically about the hotel:
- food. Everything you need is imposed on you, you can only take water yourself. If we talk about diversity, then it seems to be there, but it seems not. Eat because you need to eat. It all looks like an ordinary dining room, not a 5 star hotel.
- bar. There were two bars in the hotel in the hall (hall) and near the pool. If you want to drink soda, wine or something stronger at dinner, you need to leave the restaurant in the main hall and take drinks there. Alcoholic drinks are offered locally, quite normal in quality. You can also take more famous brands for a fee. The attitude of the bartenders (except for two guys and a girl) is simply boorish. You almost throw a glass. This is not only our comment. Pour mostly into paper cups. Imagine, in the evening, Turkey, you and your beloved are on the balcony of a restaurant, drinking wine from paper cups. Romantic. (although they also use glass glasses and glasses, which we did not understand).
- room. We got a room on the 2nd floor with a balcony overlooking the pool. Good view. The room is large (Standard + child). The repair can be seen that it was done if only (mainly in the bathroom) (there is something to compare with). From a minus, or rather from a wish for visitors, I can say that if you go to bed early (at 21-22:00 - many arrive with different time zones), take a room on the other side. There really is no view, but the music will not play through your window. The room was cleaned at first so-so. Both with and without tips. I'm attaching a photo of the delivery of the number to us. It was like that for 3 days.
- Beach. An excellent beach in terms of calm clear sea. It is easy to enter - the stones are small, literally 1 meter and sand. The sunbeds are on the second line through the walkway, not very good, you need to look out for your things all the time. The beach is free, anyone can go there. Walking to the beach is very fast, it is not necessary to wait for the bus.
- bar and restaurant at the beach and water park. Excellent burger restaurant. The most delicious of Meder's cuisine. Grilled and cooked well. Restaurant - wine and finished beer. There is always something missing. Water park - two slides. They worked intermittently, apparently there were problems with the supply of water to them. Keepers of the slides from the hotel look at their phones, so it is important to take safety actions yourself. So that a child or an adult does not slide onto a person in the pool. We had a specific case when our daughter went right after her mother and ran into her in the water. Mom was taken out of the pool, she was ill, breathing heavily. At that moment, the pool staff came for help. I don't know how it all ended. Therefore, make sure that no one is near the descent.
- animation. good, kind). My daughter really liked to dance “chicken PI” in the evening)))
- the area as a whole. A very pleasant little town. Quiet, calm. There are a lot of places to go, look at the maps!
We are not a picky family, and not a problematic one. We always drive calmly, do not make noise, do not scandal. It happens that you like something, you don’t like something, this is quite normal and natural. For my pluses and minuses, which I described above, my rating would be 4. But in the middle of the vacation, an incomprehensible situation happened to us, which I still sort out today.
We were supposed to rest for 12 days, on the sixth day our number was blocked. The hotel director approached the reception (he introduced himself as such) and an employee of the travel agency. The director, through a travel agent, told us that there was a person on board the plane we flew with COVID 19. In this regard, we need to move to a quarantine block and pass tests at our own expense. After an hour-long conversation and other things that we have no symptoms, we rest at the hotel for 6 days,... we were threatened that if we did not agree, the police and the medical service would take us to quarantine in the hospital. We moved to the quarantine block of the hotel. It is strictly forbidden to leave the room. Thank God I bought wi-fi and we had at least some kind of connection. We were fed three times a day. They brought a lot of food, for which many thanks to the kitchen staff and the personally responsible restaurant, who brought food to us. However, we hardly eat, practically. They fed the child. Themselves something barely... The mood was completely different. More precisely, there were a lot of thoughts. Vacation is canceled, the situation is incomprehensible...
And so, the next day. In the morning a team of doctors (a private clinic) came to the room. Swabs were taken from all three of them from the pharynx and nose. The next day, at lunchtime, I already wrote to the representative of Coral by WhatsApp, they said wait. Also, the tour operator said that if everything is fine, continue your vacation, no need to worry. Finally, they wrote that we had negative tests. But for some reason, we need to leave the hotel soon, or we will be in quarantine, about 14 days. We were there for 2 days already almost gone crazy, sitting the three of us in the same room, not to mention 14 days. We were told to fly only to Moscow (we are from Novosibirsk), or not at all, I found a direct flight, they refused me, saying that it was not their partner. From Moscow to Novosibirsk at your own expense.
To understand the situation. We are sitting in a room like in a prison, there is only barely the Internet on one phone. Coral simply ignores us, hangs up, reads messages, but does not answer. In general, we decide that we need to go from there the faster the better, until something else happens. We fly on the third day of quarantine to Moscow at Sheremetyevo. From there, with full luggage, through two Aeroexpress trains and the metro to Domodevo (we would not have had time to catch the flight by taxi). And a day later, without sleeping for two nights, we arrive in Novosibirsk. We ate for the first time in a day on the second plane at night. In the first to Moscow, we were given only water. And then there was just no time. We really just ran everywhere, with a child, with suitcases, with bags.
Arriving, they re-tested, everything was negative. Naturally. The first thing that was interesting, but what about the other people on board? ! And as it turned out, no way. It only affected us. How did it happen? ! I do not know. Filed a complaint with Coral, it was ignored. Letters were submitted to Meder, they were ignored. They submitted letters to the clinic in Turkey, where they did the tests, they were ignored. Sued. For 5 days of vacation in Medera, in total, I spent about 200t. r. And somehow brought his family back home.
Everything that happened to us turned out to be illegal. According to all media (including the date of publication), if a person was in contact on an airplane: wearing a mask - no symptoms, continue to rest without tests (we were wearing masks), without a mask - a test is done at the expense of the hotel and in case of a negative result, tourists continue to rest. Having dealt with such cases, it turned out that it was the HOTEL that made such decisions and only he. We rested for 5 days, we had no symptoms, we passed the tests, and the hotel decided to send us home.
As a result, you can’t even use insurance, because this is not an insured event, you didn’t get sick... Therefore, in connection with what happened to me and my family, they consider the hotel to be guilty, which simply kicked us out illegally and unreasonably. Just deprived us of vacation, deprived us of money, deprived us of the sea
So. We have been on vacation since September 28.2020. Tour operator Coral Travel. Me, wife and 4 year old daughter. We are not the first time in Turkey. Everything went on as usual. (Main story after standard hotel description). Specifically about the hotel:
- food. Everything you need is imposed on you, you can only take water yourself. If we talk about diversity, then it seems to be there, but it seems not. Eat because you need to eat. It all looks like an ordinary dining room, not a 5 star hotel.
- bar. There were two bars in the hotel in the hall (hall) and near the pool. If you want to drink soda, wine or something stronger at dinner, you need to leave the restaurant in the main hall and take drinks there. Alcoholic drinks are offered locally, quite normal in quality. You can also take more famous brands for a fee. The attitude of the bartenders (except for two guys and a girl) is simply boorish. You almost throw a glass. This is not only our comment. Pour mostly into paper cups. Imagine, in the evening, Turkey, you and your beloved are on the balcony of a restaurant, drinking wine from paper cups. Romantic. (although they also use glass glasses and glasses, which we did not understand).
- room. We got a room on the 2nd floor with a balcony overlooking the pool. Good view. The room is large (Standard + child). The repair can be seen that it was done if only (mainly in the bathroom) (there is something to compare with). From a minus, or rather from a wish for visitors, I can say that if you go to bed early (at 21-22:00 - many arrive with different time zones), take a room on the other side. There really is no view, but the music will not play through your window. The room was cleaned at first so-so. Both with and without tips. I'm attaching a photo of the delivery of the number to us. It was like that for 3 days.
- Beach. An excellent beach in terms of calm clear sea. It is easy to enter - the stones are small, literally 1 meter and sand. The sunbeds are on the second line through the walkway, not very good, you need to look out for your things all the time. The beach is free, anyone can go there. Walking to the beach is very fast, it is not necessary to wait for the bus.
- bar and restaurant at the beach and water park. Excellent burger restaurant. The most delicious of Meder's cuisine. Grilled and cooked well. Restaurant - wine and finished beer. There is always something missing. Water park - two slides. They worked intermittently, apparently there were problems with the supply of water to them. Keepers of the slides from the hotel look at their phones, so it is important to take safety actions yourself. So that a child or an adult does not slide onto a person in the pool. We had a specific case when our daughter went right after her mother and ran into her in the water. Mom was taken out of the pool, she was ill, breathing heavily. At that moment, the pool staff came for help. I don't know how it all ended. Therefore, make sure that no one is near the descent.
- animation. good, kind). My daughter really liked to dance “chicken PI” in the evening)))
- the area as a whole. A very pleasant little town. Quiet, calm. There are a lot of places to go, look at the maps!
We are not a picky family, and not a problematic one. We always drive calmly, do not make noise, do not scandal. It happens that you like something, you don’t like something, this is quite normal and natural. For my pluses and minuses, which I described above, my rating would be 4. But in the middle of the vacation, an incomprehensible situation happened to us, which I still sort out today.
We were supposed to rest for 12 days, on the sixth day our number was blocked. The hotel director approached the reception (he introduced himself as such) and an employee of the travel agency. The director, through a travel agent, told us that there was a person on board the plane we flew with COVID 19. In this regard, we need to move to a quarantine block and pass tests at our own expense. After an hour-long conversation and other things that we have no symptoms, we rest at the hotel for 6 days,... we were threatened that if we did not agree, the police and the medical service would take us to quarantine in the hospital. We moved to the quarantine block of the hotel. It is strictly forbidden to leave the room. Thank God I bought wi-fi and we had at least some kind of connection. We were fed three times a day. They brought a lot of food, for which many thanks to the kitchen staff and the personally responsible restaurant, who brought food to us. However, we hardly eat, practically. They fed the child. Themselves something barely... The mood was completely different. More precisely, there were a lot of thoughts. Vacation is canceled, the situation is incomprehensible...
And so, the next day. In the morning a team of doctors (a private clinic) came to the room. Swabs were taken from all three of them from the pharynx and nose. The next day, at lunchtime, I already wrote to the representative of Coral by WhatsApp, they said wait. Also, the tour operator said that if everything is fine, continue your vacation, no need to worry. Finally, they wrote that we had negative tests. But for some reason, we need to leave the hotel soon, or we will be in quarantine, about 14 days. We were there for 2 days already almost gone crazy, sitting the three of us in the same room, not to mention 14 days. We were told to fly only to Moscow (we are from Novosibirsk), or not at all, I found a direct flight, they refused me, saying that it was not their partner. From Moscow to Novosibirsk at your own expense.
To understand the situation. We are sitting in a room like in a prison, there is only barely the Internet on one phone. Coral simply ignores us, hangs up, reads messages, but does not answer. In general, we decide that we need to go from there the faster the better, until something else happens. We fly on the third day of quarantine to Moscow at Sheremetyevo. From there, with full luggage, through two Aeroexpress trains and the metro to Domodevo (we would not have had time to catch the flight by taxi). And a day later, without sleeping for two nights, we arrive in Novosibirsk. We ate for the first time in a day on the second plane at night. In the first to Moscow, we were given only water. And then there was just no time. We really just ran everywhere, with a child, with suitcases, with bags.
Arriving, they re-tested, everything was negative. Naturally. The first thing that was interesting, but what about the other people on board? ! And as it turned out, no way. It only affected us. How did it happen? ! I do not know. Filed a complaint with Coral, it was ignored. Letters were submitted to Meder, they were ignored. They submitted letters to the clinic in Turkey, where they did the tests, they were ignored. Sued. For 5 days of vacation in Medera, in total, I spent about 200t. r. And somehow brought his family back home.
Everything that happened to us turned out to be illegal. According to all media (including the date of publication), if a person was in contact on an airplane: wearing a mask - no symptoms, continue to rest without tests (we were wearing masks), without a mask - a test is done at the expense of the hotel and in case of a negative result, tourists continue to rest. Having dealt with such cases, it turned out that it was the HOTEL that made such decisions and only he. We rested for 5 days, we had no symptoms, we passed the tests, and the hotel decided to send us home.
As a result, you can’t even use insurance, because this is not an insured event, you didn’t get sick... Therefore, in connection with what happened to me and my family, they consider the hotel to be guilty, which simply kicked us out illegally and unreasonably. Just deprived us of vacation, deprived us of money, deprived us of the sea
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Gave me a good mood!
- Noise attack. Paddling pool. The road to the sea through the city. WiFi is NOT free!
- I recommend! chic
- How to dream of the sea and come to problems
- Badly
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