Terrible hotel

Written: 20 august 2019
Travel time: 11 — 19 august 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 4.0
We flew to Turkey to rest for the first time, the operator of this hotel advised us a "very good" tour, God bless him.
I'll start with the arrival there, we arrived at 9.30 in the morning and from the threshold our uncle said to us in broken Russian "Silence from Two hours! " We freaked out, to the question of what to do all this time, they say, from a distant road, we would at least take a shower, well, according to any number, that is, free ones, we heard "Don't panic, speak Turkish! From two hours! " Already shuddered, the attitude throughout the rest of the entire hotel staff was about the same! Everyone expects from you only bucks on the paw, then something will move.
Some kind of bald man jumped up on the move, the Russian-speaking one said we’ll decide everything right now (as it turned out this pretzel is the usual manager of the SPA CENTER of this hotel, it’s hard to call this squalor and a washed-up steam room, sheer anti-sanitary, he showed us hamam shod in sneakers from the road! ! ! In dirty shoes, as he put it, "the best hammam in all of Kemer" KARL !! )

In general, we spat on this fraud and simply began to wait for the allotted time, deciding to inspect the beach along the way, and there we were even more disappointed, the beach is small, the sunbeds are always busy even if you arrive at 6 in the morning, the pebbles there are only near the water, and in the very water boulders break your legs.
We returned to the hotel lobby and began to wait for the allotted time, and there we saw enough scandals between hotel employees and the same newly arrived tourists for various things, who for this damn waiting, who for simply disgusting rooms, who for the missing bed, for towels there, in general, battles he needs a little whether to knock out by force.
Wi fi by the way they say there is not a fig is not free - $ 2 per person (that is, to connect 1 phone).
After waiting in the wings, they took the key to the room. The room is just HORRIBLE there is dirt, fungus and hair all around. We didn’t even go into the bathroom barefoot, there was fungus and rust all around, broken shelves under the shelves, and toothbrushes, the drain in the bathroom spruce shines through the water because of this, you constantly drown the entire bathroom. The rooms were practically not cleaned, only the floor was wiped, while they didn’t even look into the bathroom, the bed was not changed for 8 days, they just refueled and that’s it, the last 2 days they didn’t even come to us to clean! (it immediately became clear that that uncle from the reception wanted us to come to him to figure it out and pay extra for a good room, which we observed while waiting for our own).
In the bar, the choice is not only poor, it simply does not exist - Galim wine, gin, vodka (the latter do not differ much in taste) and beer - which is served in REGULAR glasses!! ! Everything is served in these glasses, there are simply no others. The bartender is always with a disgruntled face, he always dumps somewhere, because of this there is a constant queue (works from 10 to 10 bar, according to the all inclusive system, in a 4-star full-time hotel, from 10 to 10).

There is a separate topic about queues here - they are everywhere !! ! For breakfast, lunch, dinner, there is a constant line, there are not enough tables, there are not enough cutlery, plates, too, if they are brought, they are greasy, not washed. (here our mentality also plays an unpleasant role, they grab everything and more, even if it is and will not be, most do not follow the children, they drive like scalded only and dodge them with boiling water or a plate, some mothers chase their offspring for spoons or with forks, so this kid grabs a meal from about 10 appliances and brings a satisfied mother who, in turn, simply puts unnecessary appliances next to her and calmly starts eating, without even bothering to harness her child to take the excess back) The tables are also forever dirty, they only wipe them dry cloth and USE! There is no mention of any detergents.
The whole hotel is essentially sloppy, everywhere dirt and food lying around. On the flight of stairs near the reception there was a piece of watermelon lying around, so no one cleaned it for 2 days.
A lot more can be written about this dump and about most of the individuals who work there (there are good workers there, but very few), but I want to quickly forget this horror.
The landscape itself, the mountains, the sea is simply gorgeous. Watching the mountains while swimming in the sea is something))). We tried to fill all the days with some kind of outings, excursions, walks, just to stay longer away from this broken-down hotel.
Translated automatically from Russian. View original