The hotel does not pull on 5 *! I DO NOT RECOMMEND!

Written: 29 may 2023
Travel time: 20 — 31 may 2023
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 7.0
The hotel does not pull on the money for which it is now being sold. The hotel is no longer 5*.
NUMBERS: old, already killed. The furniture is old made of chipboard, the bathroom / bathroom is also already old, in need of repair. The curtains in the rooms are old and dirty. Due to the fact that the rooms are constantly poorly cleaned, on the baseboards, on the furniture, old dirt has already accumulated in several layers. The walls in the room are shabby, there are a lot of scratches, scuffs, some dirty spots. In our room, we killed a cockroach about 1.5 cm in size. This is the first time I see this in 5 * hotels (moreover, there was absolutely no food in our room). It was very disgusting!
LOBBY AND ROOMS OF THE HOTEL IN GENERAL: old furniture, leather. the deputy on the sofas is cracked, the windows are dirty, with some streaks and stains. All furniture needs repair or updating. The walls are all dirty and cracked.

CATS: they are everywhere and with them in the hotel there was a complete lack of sanitation. There are a lot of them everywhere. It was disgusting to sit on chairs made of fabric in the lobby, wool everywhere.
There are a lot of restaurants too. Some tourists feed cats by throwing food under the table. As a result, the remnants of food remain just under the tables and it all looks not at all aesthetically pleasing. In a restaurant on the street, cats climb on the tables and can eat from the guests' plates. The smell of cats is everywhere, not the smell of a 5 star hotel at all.
FOOD: that's just for food, the hotel pulls on 5 *. For main dishes - the choice of food is varied, there is always a choice of several types of fish, different meats. They cook delicious. This is perhaps the only plus of the hotel. BUT! little variety of fruits. We rested in May, it was the season of cherries and strawberries, but they were never at the hotel. Of the fruits were only apples, pears, oranges, bananas.
ATMOSPHERE IN THE HOTEL: the hotel is huge, therefore, the hotel is very noisy. During the day, active loud screaming music plays on the territory. The hotel is focused on the mass market, maintain an active screaming atmosphere. Very noisy.
For those who want relaxation and tranquility - definitely not here.
IN GENERAL: the hotel does not pull on its money, it needs maintenance, repair. At least, for starters, the hotel needs to be cleaned. So that at least in public places - in restaurants, lobbies, all toilets should be clean. And wash the windows everywhere, so that at least it would not be disgusting to look through them. Wash walls, doors, tables, floors and baseboards.
For the money that the hotel is now worth - I DO NOT RECOMMEND! If the tour cost up to 1500 dollars for a week for two, then maybe it would be possible to go, but if it's more expensive - definitely NO!
Translated automatically from Russian. View original