Terrible hotel!!!

Written: 25 july 2019
Travel time: 11 — 21 july 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 5.0
Food: 5.0
Amenities: 3.0
We got to this hotel because of an inexperienced consultant in a travel agency, they told her that we were flying for the first time and we didn’t know anything, she advised this hotel without saying that there are 7 buildings, although on the website and on the map near the counter at the hotel only 6 buildings were written, having already bought a tour, we began to read reviews about this hotel and were very disappointed, we decided for ourselves that we didn’t want to live in building 6.7, because bad reviews are written about them, having read that they ask for $ 50 and they relocated, we thought that there were chances, so we arrived at this hotel at about 16 pm and at the reception immediately began to tell us that we were checking into building 7, but we started to instruct at least building 5, a woman with a rude tone answered us that it was necessary to think before when we bought tickets and that they would not accommodate us in building 5, she said that it’s good at 6, let’s, we agreed, but asked if there was an opportunity at 5, he said that you would come every day and ask if there is free rooms, BUT with extra charge every day 20$!! ! As a result, we are standing, waiting for the settlement, she tells us, where is the gratitude? My boyfriend says why? Her answer killed, SO EVERYTHING, YOU WANTED SO, SIT THEM IN BUILDING 7 AND DO NOT EVEN THINK ABOUT 5 !! ! I was shocked, she just wanted us to give her money "thank you", for the fact that she wanted to settle us not in the 7th, but in the 6th building! The car brought us to the 7th building, they gave us a number, a normal number, the frustration went away, they just scored the rude administrator on this. It takes about 7 minutes to walk to the main building, building 7 is located on the main street, in the building itself there is unlimited wi-fi, in the main building 300 mb, and then pay when you arrive, lunch has long passed, and dinner is only at 19 o'clock, we were offered to go to eat , but there was no food there (((I had to go to a cafe. As for food, we ate almost the same thing every day, there was no variety, the meat was strange, the quality of the products was not very good, the fruits were: apples, watermelon, melon, sometimes peaches, in at the bar, drinks are free, but the downside is that people occupy sunbeds from the very morning, putting towels on sun loungers and leave, even if they are not there, towels can lie all day and no one will lie on these sun loungers, on the beach the bar is paid, free of charge only water and juices (juices are not tasty. ) At lunch, you can’t find a place for sun loungers at all. In the hotel itself, there was no animation, just music was playing, cooks came once, cooked on the street, that day there was the best variety of dishes, including desserts. About rooms were cleaned every day, BUT the floors were washed badly. When checking out, we forgot that we needed to check out at 12, no one reminded us, we came to the room at 15, the administrator was the same, he said that for an hour an extra charge of $ 10 and that we got $ 30, at the counter they said that the money not left, she said that these are your problems, asked her where the price was, what costs $ 10 per hour, he was not there, scared that she would call the director and not put us on the bus, they gave her $ 10 and calmed down, Naturally, I put it in my pocket. When they were sitting, waiting for the bus, people came to check in and the same story, building 7, at the reception desk the woman started screaming that she had paid for three adults, in fact they were given the same room as us, for two people, ori offered her a cot!!!!! ! Just a disgusting hotel! No need to go there!!! !
Translated automatically from Russian. View original