The hotel was the fifth time, and the first time since joining the Baia chain. Took a long time to decide after reading some bad reviews. We really loved the atmosphere of the Salima Club, we didn’t want to spoil the impression and the rest itself. We are already back and very glad we went! The hotel as a whole has acquired a lot after the renovation.
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The hotel was the fifth time, and the first time since joining the Baia chain. Took a long time to decide after reading some bad reviews. We really loved the atmosphere of the Salima Club, we didn’t want to spoil the impression and the rest itself. We are already back and very glad we went! The hotel as a whole has acquired a lot after the renovation. The zone of the water park, swimming pools and the beach is very convenient for rest and movement, including the company. Everything is compact, functional and beautiful. Not to mention that everything is brand new! It's nice to swim in clean new pools, lie on new sunbeds and towels. A large snack bar area is also convenient. The restaurant was very pleasantly surprised by the new design and furniture, as well as a wonderful fresh menu and very friendly staff, which has become more. The waiters are attentive. Menu - we enjoyed every evening a delicious mussel stew, several types of fish, meat, chicken, vegetables, fruits, etc. , etc. Desserts are a song!
All in all, the menu is great!
Rooms: completely refurbished. The territory is still the same beauty. Indeed, the number of bushes near the terraces on the first floors has decreased. This is a minus if you have been there before. But, I will say, it is unlikely that anyone in their right mind will choose a hotel by the number of bushes near the house))) Wi-Fi - normally caught in the room, periodically dropped out on the beach and in certain areas. This point is not much improved. But in the end, we were on vacation. Shuttle between the beach, hotel, water park, there was no time to hang in the net. We have an adult child (12), we enjoyed riding all the slides. There are a couple of slides higher and more abruptly, but in general I really liked everything. And the fact that water is pouring from everywhere. Very cool! Recommend! Tennis courts, rackets and balls are free, which is nice.
The evening program is different every day. It was never boring. Invited dance groups performed several times, very worthy.
Several times there were programs in the pool-bar-pool area - beautiful photo zones, live music. In general, such a wonderful mood left from the rest! We will go 100% next year, and we recommend it to everyone! For reference - we rested this year in Alva Donna (well, but the price is much higher, there are a lot more people, the rooms are bigger, but a bit old, there is more food, but you can crack, and there are no places in the restaurant at rush hour).
Regarding the negative reviews - it seems to me that they are written by people to whom everything is always and everywhere wrong. Yes ...I almost forgot) local and imported alcohol. There is Jameson, Havana Club rum, Captain Morgan, decent gin (I don't remember the name), prosecco, etc. I wish you a pleasant stay and good mood!! !
All in all, the menu is great!
Rooms: completely refurbished. The territory is still the same beauty. Indeed, the number of bushes near the terraces on the first floors has decreased. This is a minus if you have been there before. But, I will say, it is unlikely that anyone in their right mind will choose a hotel by the number of bushes near the house))) Wi-Fi - normally caught in the room, periodically dropped out on the beach and in certain areas. This point is not much improved. But in the end, we were on vacation. Shuttle between the beach, hotel, water park, there was no time to hang in the net. We have an adult child (12), we enjoyed riding all the slides. There are a couple of slides higher and more abruptly, but in general I really liked everything. And the fact that water is pouring from everywhere. Very cool! Recommend! Tennis courts, rackets and balls are free, which is nice.
The evening program is different every day. It was never boring. Invited dance groups performed several times, very worthy.
Several times there were programs in the pool-bar-pool area - beautiful photo zones, live music. In general, such a wonderful mood left from the rest! We will go 100% next year, and we recommend it to everyone! For reference - we rested this year in Alva Donna (well, but the price is much higher, there are a lot more people, the rooms are bigger, but a bit old, there is more food, but you can crack, and there are no places in the restaurant at rush hour).
Regarding the negative reviews - it seems to me that they are written by people to whom everything is always and everywhere wrong. Yes ...I almost forgot) local and imported alcohol. There is Jameson, Havana Club rum, Captain Morgan, decent gin (I don't remember the name), prosecco, etc. I wish you a pleasant stay and good mood!! !
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• 12
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Very big questions to the customer focus of the staff. But first things first. Territory and rooms. Only after renovation, beautiful territory, pines, cicadas. Cool children's water park and pool area in general. The rooms are very small and uncomfortable. A terrace area is added to the rooms on the 1st floor, which somehow makes the stay at the hotel more comfortable.
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Very big questions to the customer focus of the staff. But first things first.
Territory and rooms.
Only after renovation, beautiful territory, pines, cicadas. Cool children's water park and pool area in general.
The rooms are very small and uncomfortable. A terrace area is added to the rooms on the 1st floor, which somehow makes the stay at the hotel more comfortable. There is no balcony (terrace) on the second floor. Accordingly, there is nowhere to even dry clothes.
Restaurant.
Temperature control and mask mode in the buffet area. Disinfectors on every table. The staff helps put the dishes on the plates. It's not fast, but it doesn't cause much inconvenience.
The choice of food is quite limited. If you are a foodie then this is not for you. But, in general, there is something to choose from and you will not stay hungry. Desserts are wonderful. The choice of drinks is standard. White sparkling very good.
THERE IS A LOT OF FLIES IN THE RESTAURANT AND NO NAPKINS ON THE TABLES.
You have to ask the waiters for napkins.
There is no disinfection of tables after visitors either in the restaurant or in the bars. In the bar, they wiped the table with a cloth, and not even clean.
Beach.
The sea is beautiful, very clean.
Entrance to the sea on the bridges, as large boulders in the water. Children's area is not allocated. Disinfection sunbeds on the beach did not see. I'm guessing it doesn't. In general, the beach is clean. Garbage on the beach and in the pool area is removed constantly.
The icing on the cake is SERVICE. More precisely - ITS ABSENCE.
We arrived on Thursday. Two adults and two children - 11 years old and 1.5 years old. We were placed in a room next to the pools, restaurant, sea. Which made us very happy at first. But, the terrace goes almost to the amphitheater. This is the closest room to the amphitheater. We felt the beauty of this on the very first evening and asked to be moved to another room.
The Turkish girl who works at the reception in the evenings was very surprised that during the day we were given such a noisy room with the baby. The next day we were moved to a room in the depths of the park and we were very pleased. Exactly until the moment when the emergency happened.
In the bathroom, the shower is separated by a large glass door. The glass was poorly fixed and broke into small pieces when opened. We just pushed the door open with little effort. In the shower at the same time were a mother with a baby. Fragments from the broken door fell on them and the mother miraculously reacted, picked up the baby and moved to the far corner.
We invited the manager and the doctor to the room. The manager, looking at this, said that "it's okay. My child is 5 years old, something constantly happens to him. " The response of the manager, frankly, shocked. We asked for a quality room cleaning so as not to move again.
However, after cleaning the floor was covered with very small fragments, and it was dangerous to let the baby in there and walk by yourself. And the cleaners left behind dirty towels on the floor. The feeling that they just collected the glass with a vacuum cleaner and did not even check the quality of cleaning. We realized that in no case should we stay in this room.
The hotel manager did not offer us any moral compensation for the inconvenience caused. Most likely, she decided that since no one was hurt, then everything was fine. Therefore, our travel agent joined in and as compensation, after long conversations, we received a wonderful room. And they considered the incident settled. BUT the service was not great. Bathrobes were brought to the room on the third day after check-in. And only when I demanded them at the reception. The filling of the minibar took place at a time when our child was sleeping and we hung out the "DND" sign.
And that was a great excuse for the staff not to refill the mini bar. Again, I had to resolve the issue by contacting the reception. And if the reception refuses, directly to the restaurant manager.
Therefore, this hotel is unlikely to exceed your expectations and make your stay as comfortable as possible. And this is when the hotel is about 50% occupied. It's even hard to imagine what will happen when the hotel is completely full.
Territory and rooms.
Only after renovation, beautiful territory, pines, cicadas. Cool children's water park and pool area in general.
The rooms are very small and uncomfortable. A terrace area is added to the rooms on the 1st floor, which somehow makes the stay at the hotel more comfortable. There is no balcony (terrace) on the second floor. Accordingly, there is nowhere to even dry clothes.
Restaurant.
Temperature control and mask mode in the buffet area. Disinfectors on every table. The staff helps put the dishes on the plates. It's not fast, but it doesn't cause much inconvenience.
The choice of food is quite limited. If you are a foodie then this is not for you. But, in general, there is something to choose from and you will not stay hungry. Desserts are wonderful. The choice of drinks is standard. White sparkling very good.
THERE IS A LOT OF FLIES IN THE RESTAURANT AND NO NAPKINS ON THE TABLES.
You have to ask the waiters for napkins.
There is no disinfection of tables after visitors either in the restaurant or in the bars. In the bar, they wiped the table with a cloth, and not even clean.
Beach.
The sea is beautiful, very clean.
Entrance to the sea on the bridges, as large boulders in the water. Children's area is not allocated. Disinfection sunbeds on the beach did not see. I'm guessing it doesn't. In general, the beach is clean. Garbage on the beach and in the pool area is removed constantly.
The icing on the cake is SERVICE. More precisely - ITS ABSENCE.
We arrived on Thursday. Two adults and two children - 11 years old and 1.5 years old. We were placed in a room next to the pools, restaurant, sea. Which made us very happy at first. But, the terrace goes almost to the amphitheater. This is the closest room to the amphitheater. We felt the beauty of this on the very first evening and asked to be moved to another room.
The Turkish girl who works at the reception in the evenings was very surprised that during the day we were given such a noisy room with the baby. The next day we were moved to a room in the depths of the park and we were very pleased. Exactly until the moment when the emergency happened.
In the bathroom, the shower is separated by a large glass door. The glass was poorly fixed and broke into small pieces when opened. We just pushed the door open with little effort. In the shower at the same time were a mother with a baby. Fragments from the broken door fell on them and the mother miraculously reacted, picked up the baby and moved to the far corner.
We invited the manager and the doctor to the room. The manager, looking at this, said that "it's okay. My child is 5 years old, something constantly happens to him. " The response of the manager, frankly, shocked. We asked for a quality room cleaning so as not to move again.
However, after cleaning the floor was covered with very small fragments, and it was dangerous to let the baby in there and walk by yourself. And the cleaners left behind dirty towels on the floor. The feeling that they just collected the glass with a vacuum cleaner and did not even check the quality of cleaning. We realized that in no case should we stay in this room.
The hotel manager did not offer us any moral compensation for the inconvenience caused. Most likely, she decided that since no one was hurt, then everything was fine. Therefore, our travel agent joined in and as compensation, after long conversations, we received a wonderful room. And they considered the incident settled. BUT the service was not great. Bathrobes were brought to the room on the third day after check-in. And only when I demanded them at the reception. The filling of the minibar took place at a time when our child was sleeping and we hung out the "DND" sign.
And that was a great excuse for the staff not to refill the mini bar. Again, I had to resolve the issue by contacting the reception. And if the reception refuses, directly to the restaurant manager.
Therefore, this hotel is unlikely to exceed your expectations and make your stay as comfortable as possible. And this is when the hotel is about 50% occupied. It's even hard to imagine what will happen when the hotel is completely full.
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• 21
This hotel used to be called Club Salima. I chose a hotel to be green, budget. We were seated right away. We indicated that we would come with a child, but there was an inferior sofa and the room was really for two and we had to ask to bring a bed for the child. The food is very good, our child is already older, but we saw that the restaurant had a room for small children where they can be fed.
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This hotel used to be called Club Salima. I chose a hotel to be green, budget. We were seated right away. We indicated that we would come with a child, but there was an inferior sofa and the room was really for two and we had to ask to bring a bed for the child. The food is very good, our child is already older, but we saw that the restaurant had a room for small children where they can be fed. There is nowhere to go out there, only hotels, walk only in the hotel or go to Kemer, but it is 20 km away. I know that this hotel is already closed and there will be a new hotel with a new name, and there will be fewer Russian-speaking tourists
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• 16
We arrived at 13.00 (check-in at 14.00), immediately sent to eat in a restaurant. Friendly administrators solve all your problems immediately and with a smile. The number was given to choose from (our category), but the remoteness matters. I had to meet the chef in the restaurant, as the child is on a diet, but this is not a problem for them either.
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We arrived at 13.00 (check-in at 14.00), immediately sent to eat in a restaurant. Friendly administrators solve all your problems immediately and with a smile. The number was given to choose from (our category), but the remoteness matters. I had to meet the chef in the restaurant, as the child is on a diet, but this is not a problem for them either. Every day he asked if everything was right for us. A big thank you to all the restaurant staff. Everything in the room was in sufficient quantity (gel, toilet paper, towels, slippers, soap), it’s a sin to complain. I want to draw the attention of the administration to cleaning! Believe me, on vacation you can look at everything with a positive, but not the dirt on the floor, which was rubbed with a wet rag. This is the only downside. I recommend staying at the hotel, especially with children.
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• 18
I bought it like in a 5 star hotel, but it doesn’t pull even 4 stars. There is no wifi anywhere, not only in the room. The beach is terrible and so is the food. The staff is insolent. Room cleaning is finally PPC full. The bed was not changed for three days, towels too. Went to reception and complained. They listened to me as if the demands were too high.
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I bought it like in a 5 star hotel, but it doesn’t pull even 4 stars. There is no wifi anywhere, not only in the room. The beach is terrible and so is the food. The staff is insolent. Room cleaning is finally PPC full. The bed was not changed for three days, towels too. Went to reception and complained. They listened to me as if the demands were too high. She came, the towels were swept, the floors had never been washed all the time. He collects garbage with a dry mop and that's enough, while covering himself with mattresses under his breath, she did not like the complaint.
Dust everywhere in the room, no one tried to walk with a rag. There is light in the room when you are there, that is, to recharge the phone, you have to sit in the room. Water should be supplied every day, 2 bottles per person (there were three of us), they supplied 4 bottles once in 7 days. Ironing one item costs $5. Nothing out of the ordinary at the bar. Snack every day bagels and tea, kapets full. Generally horror.
Rested last year in Marco Polo is of course the service! The animators are great! Snack bar full of food! Lots of cocktails! Cleanliness at the highest level!
Not comparable!
Dust everywhere in the room, no one tried to walk with a rag. There is light in the room when you are there, that is, to recharge the phone, you have to sit in the room. Water should be supplied every day, 2 bottles per person (there were three of us), they supplied 4 bottles once in 7 days. Ironing one item costs $5. Nothing out of the ordinary at the bar. Snack every day bagels and tea, kapets full. Generally horror.
Rested last year in Marco Polo is of course the service! The animators are great! Snack bar full of food! Lots of cocktails! Cleanliness at the highest level!
Not comparable!
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• 8
Upon arrival, the room did not have: 1) Slippers, bathrobe, water, but there was a lizard! 2) On the second day they changed the room, and there was another guest in the room, a spider (not home) 3) Wifi is terrible 4) They asked for soap, 5 hours passed... came up again and asked, an hour passed and they brought it (the previous soap got stuck in a soap cup) 5) We left a towel on the couch for the night (most do this in order to reserve a place for themselves for tomorrow, otherwise there will be no places).
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Upon arrival, the room did not have:
1) Slippers, bathrobe, water, but there was a lizard!
2) On the second day they changed the room, and there was another guest in the room, a spider (not home)
3) Wifi is terrible
4) They asked for soap, 5 hours passed... came up again and asked, an hour passed and they brought it (the previous soap got stuck in a soap cup)
5) We left a towel on the couch for the night (most do this in order to reserve a place for themselves for tomorrow, otherwise there will be no places). In the morning there was no towel, they say a fine pay 8 € for one towel). for a towel (you take a towel in one place, you return it in another, after returning you are given a card for a towel, a CARD for a TOWEL! )
Great cost saving on napkins, especially in the dining room, one for each. Don't waste your money and time.
Hassle.
1) Slippers, bathrobe, water, but there was a lizard!
2) On the second day they changed the room, and there was another guest in the room, a spider (not home)
3) Wifi is terrible
4) They asked for soap, 5 hours passed... came up again and asked, an hour passed and they brought it (the previous soap got stuck in a soap cup)
5) We left a towel on the couch for the night (most do this in order to reserve a place for themselves for tomorrow, otherwise there will be no places). In the morning there was no towel, they say a fine pay 8 € for one towel). for a towel (you take a towel in one place, you return it in another, after returning you are given a card for a towel, a CARD for a TOWEL! )
Great cost saving on napkins, especially in the dining room, one for each. Don't waste your money and time.
Hassle.
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• 17
The family arrived on June 11.2019. The territory of the hotel is complex, but not bad. Houses for 4 rooms. Each room has its own entrance and a clothes dryer. This is where the good ended. Briefly about nutrition....Tin !!!!! ! For a week there was only 1 time fish, and 1 time lamb. The rest of the time - lentils, pasta of 3-4 types (horns, vermicelli, spiral and spaghetti), french fries and "rustic" (fried in slices in fat or oil, but very fatty), ketchup sauces.
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The family arrived on June 11.2019. The territory of the hotel is complex, but not bad. Houses for 4 rooms. Each room has its own entrance and a clothes dryer. This is where the good ended. Briefly about nutrition....Tin !!!!! ! For a week there was only 1 time fish, and 1 time lamb. The rest of the time - lentils, pasta of 3-4 types (horns, vermicelli, spiral and spaghetti), french fries and "rustic" (fried in slices in fat or oil, but very fatty), ketchup sauces... , a couple of times there was a chicken and 1 time like a pork kebab. A lot of greens, but chew like grass . . whole greens, in bunches. Salads - tomatoes + cucumbers, cucumbers + tomatoes + mozzarella (either with butter or sour cream). For breakfast, there were boiled eggs and scrambled eggs with filling to order, and helox for children was tasteless. Lunch was not much different from dinner. Yes... for breakfast there was orange fresh, But there were no oranges in the fruit. Of the fruits, only watermelons (delicious), melons (like soap) and apples. In a word, you will not be hungry, but only if you went to the "3-" and are a vegetarian. The drinks. Local beer, vodka and gin. Juices, soft drinks, and no cocktails or vermouths. My husband and I don’t drink strong in its pure form, but even if you take vodka with juice, there are no syrups. Coffee only from vending machines and not tasty (sometimes tasty, but not this case). The beach....here is also fun... in 1 row of sunbeds, which obviously occupy hours at 6 in the morning. Pebbles and imported sand (as stated in the description of the hotel) are only under those sunbeds, but you can’t enter the sea from the shore, there are boulders in the sea. My children (15 and 7 years old) tried to enter from the shore, as a result they injured their legs. You can swim only by diving from the pier... And again, everything is fine, we swam in bleach, supposedly in the pool.
About the service at the hotel. During the week I went to reception 3 times. Soap and shampoo were brought every 3 days (should be every day), towels when they were changed, they did not report 1 piece, and toilet paper was brought only after a request (for 3-4 days). This is not a 5 star hotel!!!!!!! ! Maximum 3. I'm not the first year on holiday in Turkey, and not even the second. . . always only in the 5's, I have something to compare with.... Not a foot in this hotel anymore. Vacation ruined. . . Speaking of price. For 4 people for a week paid 2400 euros. I don’t think it’s cheap for bleach and bundles with salad, even with fresh juice... .
About the service at the hotel. During the week I went to reception 3 times. Soap and shampoo were brought every 3 days (should be every day), towels when they were changed, they did not report 1 piece, and toilet paper was brought only after a request (for 3-4 days). This is not a 5 star hotel!!!!!!! ! Maximum 3. I'm not the first year on holiday in Turkey, and not even the second. . . always only in the 5's, I have something to compare with.... Not a foot in this hotel anymore. Vacation ruined. . . Speaking of price. For 4 people for a week paid 2400 euros. I don’t think it’s cheap for bleach and bundles with salad, even with fresh juice... .
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• 16
The hotel has absolutely disgusting service. We booked a room from 7 to 17 June 2019. Comrades save on everything absolutely. They didn’t give toilet paper, they didn’t give shampoos, there were no shower gels at all! We have not changed bed linen NEVER. June 12 at 16:00 we left the hotel for a boat trip for 3 days, no one came to clean the room that day.
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The hotel has absolutely disgusting service. We booked a room from 7 to 17 June 2019. Comrades save on everything absolutely. They didn’t give toilet paper, they didn’t give shampoos, there were no shower gels at all! We have not changed bed linen NEVER. June 12 at 16:00 we left the hotel for a boat trip for 3 days, no one came to clean the room that day. And on June 15 at 16:00 we returned, but no one cleaned the room. I asked 5 times to clean the room, but they told me rudely: they said it was too late. And we, tired after traveling by boat, cleaned up ourselves and again slept on dirty linen. I am absolutely dissatisfied with the hotel! This is 3 stars and no higher, even the territory does not save them. Bad food, bad alcohol, dirty rooms, bad beds, absolutely disgusting service. This is a vacation for pigs who are ready to eat tasteless and the same thing, drink real poison, sleep on dirty linen, dry themselves with dirty towels, wipe their ass with a finger and enjoy the animation (only with this everything is ok) - but you will pay for it as for a suite 5* - please don't make our mistakes.
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• 15
• traveled 5 years ago
We rested from the end of May 2019 to the beginning of June with a 3-year-old child. We chose the hotel because of the coniferous forest, peace and quiet, the children's menu. The hotel is purely family, not youth, not party! Of the pluses - this is of course a territory, like in a botanical garden, there is something to see, a feeling that you live in a forest) And mountains.
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We rested from the end of May 2019 to the beginning of June with a 3-year-old child. We chose the hotel because of the coniferous forest, peace and quiet, the children's menu. The hotel is purely family, not youth, not party!
Of the pluses - this is of course a territory, like in a botanical garden, there is something to see, a feeling that you live in a forest) And mountains.
Very polite, smiling staff!
Of the minuses:
Food! An adult will not remain hungry, but don’t expect frills, monotonous, usually, there is no assortment of seafood! (But our child went hungry, it’s good that they took all sorts of livers with them, Barney. every day, that's just the same! The children's table is often with fried nuggets and fatty pizza, we don't give that. In general, I had to cut a couple of circles to choose what to eat for the child. -for the beginning of the season. The food was a little disappointing, but if you are not picky, then it's okay)
Huge boulders, it’s simply not possible to go into the sea, but this is not a minus of the hotel, but the location, so we won’t go to Beldibi anymore (but here choose either without stones or picturesque mountains and a pine forest)
The cold floor in the bungalow, we walked in slippers, also, as it were, not a problem.
The modest furnishings of the room, so much so that even things have nowhere to put (.
We were not very lucky with the weather, it was cool, because. the houses are designed for unrealistic heat, then we were freezing at night, we even turned on the air conditioner for heating, and in general, if you are going to this place, it is better to stock up on warm clothes, because of the vegetation and humidity in the evening it is fresh and plus mosquitoes.
Wi-fi in the room does not catch, but sometimes it was lucky on the terrace, but in principle it was bad.
The hotel is nothing, many people rest there many times and are satisfied, we will not go again.
Of the pluses - this is of course a territory, like in a botanical garden, there is something to see, a feeling that you live in a forest) And mountains.
Very polite, smiling staff!
Of the minuses:
Food! An adult will not remain hungry, but don’t expect frills, monotonous, usually, there is no assortment of seafood! (But our child went hungry, it’s good that they took all sorts of livers with them, Barney. every day, that's just the same! The children's table is often with fried nuggets and fatty pizza, we don't give that. In general, I had to cut a couple of circles to choose what to eat for the child. -for the beginning of the season. The food was a little disappointing, but if you are not picky, then it's okay)
Huge boulders, it’s simply not possible to go into the sea, but this is not a minus of the hotel, but the location, so we won’t go to Beldibi anymore (but here choose either without stones or picturesque mountains and a pine forest)
The cold floor in the bungalow, we walked in slippers, also, as it were, not a problem.
The modest furnishings of the room, so much so that even things have nowhere to put (.
We were not very lucky with the weather, it was cool, because. the houses are designed for unrealistic heat, then we were freezing at night, we even turned on the air conditioner for heating, and in general, if you are going to this place, it is better to stock up on warm clothes, because of the vegetation and humidity in the evening it is fresh and plus mosquitoes.
Wi-fi in the room does not catch, but sometimes it was lucky on the terrace, but in principle it was bad.
The hotel is nothing, many people rest there many times and are satisfied, we will not go again.
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• 8
Be carefull! The hotel sets a good price for early booking, but before the date of your arrival approaches, the price rises rapidly and, if there are tourists willing to pay more for your dates, you will simply be thrown out with the wording that there are no places (a week and a half !! ! before departure ).
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Be carefull! The hotel sets a good price for early booking, but before the date of your arrival approaches, the price rises rapidly and, if there are tourists willing to pay more for your dates, you will simply be thrown out with the wording that there are no places (a week and a half !! ! before departure ). Appeal that you booked more than 2 months in advance and the hotel confirmed the booking to them before the light bulb - "no room".
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• 8
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