Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Six of us went to this hotel for 3 weeks: 3 young mothers and three children, one for each in the summer of 2004 (August-September).
The hotel is not bad!
BUT... As probably, everything has its drawbacks! We arrived at the hotel by an individual transfer, which we paid for back in St. Petersburg, at 10 am. Rooms are released at 12 (as expected), but in reality we were given the keys to the room only 14 hours. The room turned out to be not the one we agreed on and paid for (instead of two separate beds, the bed turned out to be a big one, we asked to be settled on the same floor in neighboring rooms, but it turned out that we were settled in different buildings (I don’t blame, just rooms with there are not so many separate beds in this hotel), the presence of a refrigerator in the room was stipulated, but it was not).
BUT IT WAS A LOT OF GOOD!! ! With all my claims, I turned to Vitaly, a representative of the host company. He reassured me and said he would try to help. Well..... he called himself a loader, climb into the back. ))) With the numbers, the problem was solved in an hour, for which he had a huge respect, the refrigerator had to wait 4 days, a special THANK YOU for it !!!
Let me explain: the refrigerator, which was negotiated with a travel agency in St. Petersburg and had a place to be in the catalog on the paid services page of this hotel, was never included in the real services of the hotel. In order to satisfy my insistent request and to please me, Vitaliy agreed with the hotel manager and took a hall for me from his office, and they didn’t charge me a penny for using it.
Special thanks to the DOCTOR of the hotel, a very responsive and competent uncle. It so happened that two of our children fell ill, quite seriously, we had to go to his private clinic for a day, put droppers, ran like a chicken and an egg. You will probably say that he will get a lot of money for insurance later, I think YES, but I saw people who came to him with various injuries and ailments, without insurance, and he did not take money from them, he was friendly, even tried to connect a couple of words in Russian (English is closer to him). And the tourists did not burden themselves with calls to insurance companies, but simply went to Aibolit in an endless stream.
ANIMATION: nursery, there is a special house, such as kindergarten, where children seem to be not involved, but at the same time, children do not sit idle. The house has free entry and exit. No one will count children by their heads every 10 minutes. If you want to leave the child under supervision, it is better to negotiate with the animator girls separately for money. Although the child will not go anywhere from the hotel (security), the only danger is the sea.
adult: leaves much to be desired, although it can be worse. )))
INSECTS: to be honest, I didn’t see it (we lived on the 2nd floor), every day the plants under the balcony were sprayed with something, no smell.
FOOD: whatever you want and as much as you want, weekly menu (on a certain day of the week a certain menu for two weeks, after 14 days the menu is repeated), it is not customary to take food out of the restaurant, but children are allowed to take fruit and bread, meals for 5 one-time, in addition to the main cuisine, a Turkish restaurant, once a week. instead of the main kitchen, you can sign up and dine there, no matter when you wake up and no matter how late you go to bed, it’s difficult to stay hungry in this hotel.
ENTERTAINMENT: on the territory of a mini-zoo, children constantly fed rabbits and chickens, shops, cafes, bars, a hairdresser, in the evening show of animators and a disco. And also a great variety of excursions offered.
(Advice: buses are very tiring, because people travel not only from your hotel, but also from others, while everyone is already gathering there is no need for any excursion, group, get to know each other, gather a group of min. 6 people and order a minibus, max . 10, the larger the group, the lower the costs. )
BEACH: pebbles of course make you tense up (it's not pebbles, no matter what they tell you), sea: water - bliss, bottom-((( same as the beach.
Umbrellas and sun loungers are present, if the hotel is full, you will have to borrow.
TOWELS (any) change is to throw them in the room on the floor.
SHOWER: 30x30 is enough, you are not going there to wash yourself ! ! to wash off the salt on the beach there are showers, and in the evening and in the morning you will rinse in the shower in the room.
STAFF: very kind and unobtrusive, they will never disturb if the "do not disturb" sign is hanging! and they will always remove it if it says "clean my room", and if you also give a tip, you will be your favorite customers. )))
The hotel is not bad!
BUT... As probably, everything has its drawbacks! We arrived at the hotel by an individual transfer, which we paid for back in St. Petersburg, at 10 am. Rooms are released at 12 (as expected), but in reality we were given the keys to the room only 14 hours. The room turned out to be not the one we agreed on and paid for (instead of two separate beds, the bed turned out to be a big one, we asked to be settled on the same floor in neighboring rooms, but it turned out that we were settled in different buildings (I don’t blame, just rooms with there are not so many separate beds in this hotel), the presence of a refrigerator in the room was stipulated, but it was not).
BUT IT WAS A LOT OF GOOD!! ! With all my claims, I turned to Vitaly, a representative of the host company. He reassured me and said he would try to help. Well..... he called himself a loader, climb into the back. ))) With the numbers, the problem was solved in an hour, for which he had a huge respect, the refrigerator had to wait 4 days, a special THANK YOU for it !!!
Let me explain: the refrigerator, which was negotiated with a travel agency in St. Petersburg and had a place to be in the catalog on the paid services page of this hotel, was never included in the real services of the hotel. In order to satisfy my insistent request and to please me, Vitaliy agreed with the hotel manager and took a hall for me from his office, and they didn’t charge me a penny for using it.
Special thanks to the DOCTOR of the hotel, a very responsive and competent uncle. It so happened that two of our children fell ill, quite seriously, we had to go to his private clinic for a day, put droppers, ran like a chicken and an egg. You will probably say that he will get a lot of money for insurance later, I think YES, but I saw people who came to him with various injuries and ailments, without insurance, and he did not take money from them, he was friendly, even tried to connect a couple of words in Russian (English is closer to him). And the tourists did not burden themselves with calls to insurance companies, but simply went to Aibolit in an endless stream.
ANIMATION: nursery, there is a special house, such as kindergarten, where children seem to be not involved, but at the same time, children do not sit idle. The house has free entry and exit. No one will count children by their heads every 10 minutes. If you want to leave the child under supervision, it is better to negotiate with the animator girls separately for money. Although the child will not go anywhere from the hotel (security), the only danger is the sea.
adult: leaves much to be desired, although it can be worse. )))
INSECTS: to be honest, I didn’t see it (we lived on the 2nd floor), every day the plants under the balcony were sprayed with something, no smell.
FOOD: whatever you want and as much as you want, weekly menu (on a certain day of the week a certain menu for two weeks, after 14 days the menu is repeated), it is not customary to take food out of the restaurant, but children are allowed to take fruit and bread, meals for 5 one-time, in addition to the main cuisine, a Turkish restaurant, once a week. instead of the main kitchen, you can sign up and dine there, no matter when you wake up and no matter how late you go to bed, it’s difficult to stay hungry in this hotel.
ENTERTAINMENT: on the territory of a mini-zoo, children constantly fed rabbits and chickens, shops, cafes, bars, a hairdresser, in the evening show of animators and a disco. And also a great variety of excursions offered.
(Advice: buses are very tiring, because people travel not only from your hotel, but also from others, while everyone is already gathering there is no need for any excursion, group, get to know each other, gather a group of min. 6 people and order a minibus, max . 10, the larger the group, the lower the costs. )
BEACH: pebbles of course make you tense up (it's not pebbles, no matter what they tell you), sea: water - bliss, bottom-((( same as the beach.
Umbrellas and sun loungers are present, if the hotel is full, you will have to borrow.
TOWELS (any) change is to throw them in the room on the floor.
SHOWER: 30x30 is enough, you are not going there to wash yourself ! ! to wash off the salt on the beach there are showers, and in the evening and in the morning you will rinse in the shower in the room.
STAFF: very kind and unobtrusive, they will never disturb if the "do not disturb" sign is hanging! and they will always remove it if it says "clean my room", and if you also give a tip, you will be your favorite customers. )))
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …