Terrible day at the Club Belkoy

Written: 28 august 2007
Travel time: 28 august — 4 september 2007
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In a word - it's better not to go to this hotel...This hotel is for lovers of extreme recreation, or those who take a tent to sleep with them on vacation. the name Dedeman already says a lot. It has long been gone in nature : ) and here it is present to lure Russians and Ukrainians here, because this hotel is offered only to them and the Turks, who are here immeasurably))

This is the history of this hotel. There are 2 stages of life. the first is before the murder of the hotel owner. The hotel was 4 stars, everything was fine (see reviews until the spring of 2007), but no money was invested in the hotel and then the horror began! The second stage - after the death of the owner of the hotel. The servants stopped paying salaries - she stopped monitoring the hotel. The rooms are still in a terrible state. The tour operator Vasco (Detour) bought the hotel for a year and she needs to return the money (considerable) by any means.

A hotel in Russia is presented as 4 stars (I asked at the office myself), but upon arrival you can find out that it is a club hotel and therefore out of categories)), so there can be no talk of any 4 stars for a long time!

At the airport we were met perfectly, put on the bus and it started off. It becomes known that the whole bus (and it is full) goes to Belkoy. The contingent is a few Russian couples, some with children, and the rest are teenagers - some kind of camp club. Upon arrival there (about 12 noon), we were asked to wait until 2, because the rooms are being cleaned and we were sent to take a walk and look into the restaurant for lunch. There is a lot of food, tables too, but after 15 minutes after the start of dinner, everything was filled mainly with Turkish families. Lines for food : ), I'm not talking about meatballs or watermelon, but about ordinary food - snacks, hot, etc. By 2 o'clock we came up for the key, asked for a good number and gave 20 bucks - the receptionist refused them. This made us very worried!
Finding a number is not as easy as it seems at first glance.

The territory of the hotel is very large and there are bungalows throughout the territory, signs are erased. The room turned out to be on the 2nd floor, a narrow staircase leads there, where you have to bend over so as not to hit your head on the ceiling of the first floor (my height is 175cm). The room is a small room, with 2 beds and a bedside table, nothing else fits there. The toilet-bathroom is also small - sitting on the toilet, the legs rest against the shower cabin (more precisely, they are there), everything is yellow (from water), the light is off and there is basically no hot water : ). Arriving back at the reception, like all the people from our arrival, they demanded to change the room to normal ones, to which they received an answer - there are no free rooms, maybe in the evening or tomorrow morning.
Arriving in the evening, we were given a key to another room, which was "family" - a little more than ours. It even had a TV and a little working air conditioning.

the light bulb was not on, everything was dirty and terrible as in the previous room. But it was a number better than the previous one. If you demand other rooms at the reception, the receptionist politely sends you to the office of the detour, which is located on the territory of the hotel, where an exciting and boorish conversation awaits with their representatives (they start being rude when you burn that something does not suit you in the hotel). From them the same phrase - there are no numbers, maybe tomorrow in the morning they will be, there can be no talk of relocation, the current is for an extra charge. a fee of 700-800 bucks to another hotel, and then there is already a queue (at 3 pm there were 7 people in it). We asked to change the light bulbs 5 times at the reception for 1 day, and several times at the detur's office, to which we received an answer - everything will be, but the cade is not clear. During the day, the bulb was unscrewed, but a new one was not brought. In the evening, they could no longer find their technicians themselves)). In the morning we came - someone vacated the rooms and gave 2 keys.
looking at the rooms, they were no better than ours. For all who require relocation, the scheme is standard. at first they say that there are no numbers, then if you demand to call in front of you in Detour-Antalya, he (the Turk) dials the number, says something in Turkish and gives you the phone, from there there is a voice that we do not have free numbers!

If you continue to be indignant and talk about free resettlement, you will be poked into an agreement in which it is written belkoy and that you yourself wanted to come here. by the way, the contract was drawn up by the same representative of the detur with whom you are talking, so he knows all the subtleties and you simply have nothing to cling to. For the fact that you are sent and not given relocation, representatives receive an increased salary (several times), thereby bringing tangible profits and payback to the hotel. We can talk about the rooms for a long time ...
At the reception, the staff is nice, speaks Russian, but the current is zero.
They write down all the requests in a notebook and sort of pass the instructions on to technicians, cleaners, etc. But no one is in a hurry to fulfill them. Everyone at the reception knows this, but they can’t do anything, so they make a cute shrug. Their work is so hard. : (

The beach is terrible! Very large stones. to walk into the water is not possible without falling: ) the area is really big. But! most of the apartments are occupied by the Turks. they are fenced with a net, so Russian tourists cannot go there, but there is a landscaped area, a playground, a football field, etc. In general, there are residential buildings throughout the entire "Russian" territory, so there is nowhere to walk there. You have to walk there when you are looking for your number. There are pools but they are dirty. I didn't wash them. there is a slide, but it is by the hour. pictures of belkoy can be viewed at mail ru - chik-pok - belkoy if you have any questions: +7-910-407-56-44 Alexey


P. s.
if you want to relax, go, for example, to Akman Park (we did it), this is also Deturovsky, but much better, you will even have the opportunity to chat with the owner. If you have already bought, but still in Moscow - go to the detour's office and demand to change the hotel! Akman Park, by the way, is the same price, but incomparably better. Greetings to Vanya, Nastya, Borya, Tanya, Lena and her children!
P. p. s Everything is known in comparison.
Translated automatically from Russian. View original