The hotel does not pull on 5 *, disappointed

Written: 27 september 2020
Travel time: 17 — 26 september 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 6.0
Cleanliness: 6.0
Food: 6.0
Amenities: 6.0
Stayed in this hotel with my family. We arrived at the hotel at about 10 am, put on bracelets, and were invited to breakfast. The first thing that caught my eye in the lobby was the worn-out sofas, on which the eco-leather had already cracked (I'm attaching a photo).
The room was given a 3-seater with a view of the neighboring building, and on the right of the mountain (photo attached). In general, you can see everything that is happening with the neighbors opposite and even hear it. The room is small, cozy. The plumbing worked, but there is a fungus in the bathroom, it looks like they tried to cover up a quick hand....The hair dryer does not work well, it is obviously cheap and has holes like a tractor, it was dumb for me to use it sometimes, it seemed that it would break now! Upon check-in, the room had shampoo, soap, shower gel, body lotion, but this was only on the first day! It seems that later the maid saw that we had our own bathroom accessories and did not give us new ones, although I used those that were at check-in! Beach towels are terrible. . . they are already worn out a long time ago, with holes, frayed. . . is this the level of the declared 5 *?
The room was cleaned every day, garbage was taken out, dusted, swept.

It is better to enter the sea from the pier, as there are very large stones! I went several times from the shore and hurt my toes, there are sharp stones.
There are not always enough sunbeds on the beach, because some tourists take them from the very morning, and put some kind of junk like caps, children's toys, glasses... and they themselves go somewhere all day!
The plus of this hotel is the pier, it's gorgeous. During the day you can sunbathe on it, but there are no umbrellas, in the evening you can sit, there are palm trees in pots with backlight, it looks very cool.
For those who like to sleep without air conditioning, you are not in this hotel and not in the neighboring ones either! Right across the fence of the mosque, I slept with the window open because I didn’t want to get sick from the air conditioner, and every day I woke up at 05:40 from the mule...
During my vacation I had a birthday. At the reception, they told me that they were preparing a table for dinner for me. But on this day there were 2 birthdays. They set the table for us: put rose petals and brought some blue cocktail (non-alcoholic). At the same time, balls were hung on the fence at the next table, while not at my table. I was very upset because the staff didn’t care about the guests at all... Was it really so difficult to divide the balloons equally?
I did not like the animation, the animators are not groovy, boring... During the 9 days that I was at the hotel, live music played once. Of course, there are no words to describe it at all... It was a Turkish cover band that tried to sing Russian songs. It would be better if they didn't.
The rest of the time was either karaoke, or a miss of the hotel, or the best couple of the hotel... Every day there was a disco, the tracks were the same, there were few places for dancing.
The hotel has paid internet, one day - 2 dollars. Everywhere there are glasses at the end you need to put a tip. Breakfast was indoors, and lunch and dinner in a restaurant by the sea. Cool, romantic, beautiful in the evening, fans always worked.

I liked the food, because there was always something normal from meat for lunch and dinner. Breakfast is always the same, eggs, buns, cheese, salads, pancakes (every other day), etc. Lunch and dinner were also always pasta, potatoes, salads, grilled fish or turkey fillet or chicken fillet, a couple of times there were grilled turkey cutlets, once in 9 days they gave stewed mussels with tiny shrimp in a cauldron for dinner. The staff at the distribution is normal, polite, the bartenders too. I didn’t like that sometimes I didn’t have time to finish my meal at the table, as they already want to take your plate away from you, it was infuriating that they didn’t ask.
The staff is all in masks, the chefs are in gloves, the food is not all behind glass, but there is a protective tape that tourists cannot enter. There are disinfectants everywhere. In general, the hotel is normal, but for some reason I have no desire to return to it at all.
Translated automatically from Russian. View original