It's not 5*, not even 4*

Written: 15 october 2021
Travel time: 2 — 7 october 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 4.0
Food: 1.0
Amenities: 1.0
I will write honestly about all the moments.
First settlement, order.
We were seated immediately, no extra charge.
The rooms are generally tolerable, but in need of refurbishment.
Don't wait for Chic.
Meals, 3 from 10.
Breakfasts are poor, there is almost no choice, rolls and pastries can be given for 2 days in a row, disgusting coffee, diluted juices, lunch and dinner, almost no meat, no fish, almost no fruit (only apples, orange and melon), sweets are monotonous, for meat queue as for free pies - I will attach a photo. I didn't like the food in general.
On the last day, they asked for lunch boxes to take with them, they didn’t give it - they said take it in the restaurant yourself - they went and bought trays, got food in the restaurant, when leaving the conflict with the chef, they say you can’t take out the food. There are simply no words! Although at the reception they gave the go-ahead to take food in the trays.

A bar, a separate issue, beer, like everywhere else, will do. Vodka wine and gin are very bad. There are 2 bars in the hotel, you take 1 and the same cocktail is done differently at different bars. No tequila, no nuts, no candy for coffee, nothing. We flew to the ultra all inclusive, half the bar is paid, is this normal? Separately, I will attach a photo of a bartender who believes that he is not me, but I owe him something.
Pour into small glasses, run 100 times to the bar.
Do you think you will have an indoor heated pool? - Does not work.
Do you think there will be a gym? - No, it does not work.
Sauna bath, stinks of bleach.
Massage price tag space. They gave cards for 10 minutes of free massage, they came, it does not work.
So why did you give these cards?
The territory is clean, the animation is super.
The sea is clean and cool - but this is not the merit of the hotel.
In general, I do not recommend in any way. This is not a 5 * and the average three.
I won't come back here and I don't recommend it to anyone.
Translated automatically from Russian. View original