• traveled 1 year ago
Good afternoon. We had a family holiday in this hotel at the end of September. When choosing a hotel from our tour operator, we were led by the positive reviews, and also by the fact that it was one of the hotels available for booking for the number of people (10 people) who generally wanted to go to Kemer. Many good reviews encouraged the choice, plus they wrote in many places that the hotel had a new owner and was undergoing renovations.
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Good afternoon. We had a family holiday in this hotel at the end of September. When choosing a hotel from our tour operator, we were led by the positive reviews, and also by the fact that it was one of the hotels available for booking for the number of people (10 people) who generally wanted to go to Kemer. Many good reviews encouraged the choice, plus they wrote in many places that the hotel had a new owner and was undergoing renovations. I’ll say right away that all this is utter nonsense. The hotel is in a very poor condition, not only that, everything from the service to the food is just terrible.
I'll start with our arrival at the hotel, it was fun, so to speak. The first disappointment was when I saw a sign with the name of the hotel; they simply removed the old hotel name and stuck the new hotel name on top without cleaning or washing the wall. Entering the lobby, disappointments began to set in with every step in the hotel, it was very stuffy in the hall, the walls of the hall were made of old, well-worn chipboard, broken in places.
We arrived at the hotel at 6-30 in the morning (it was such a flight, what to do), we went to the reception, showed our vouchers, they immediately put on bracelets for us, by the way, in many reviews they wrote that there were Russian-speaking administrators at the reception - nooo, they don’t even understand much English , I had to explain myself on my fingers. In general, they put on bracelets for us, or rather, they gave us bracelets to put on ourselves, they just gave us 10 bracelets, I’ll say right away that the bracelets were not of very good quality, they fastened poorly and were constantly getting in the way with the clasp, and the children were first given blue bracelets, then after a couple of hours of us waiting for the room ( this is a separate conversation) we remembered that children need red bracelets and changed them. After the bracelets, we were told that check-in was from 2:00 pm, but we could have breakfast and lunch right away, and they also promised that as soon as the rooms became available, they would check us in.
After our arrival, a little later other tourists began to arrive, and we noticed that they were actually being accommodated. When our indignation knew no bounds, we came up to ask how it was that people arrived later than us, to which the Administrator clearly answered us, there are rooms, if you want, pay 50 Euros per room and we will accommodate you, I think this is just impudence. Of course, I understand that according to the hotel regulations, check-in is from 14-00, but guys, how much is 50 euros for early check-in? and it is clearly clear that the money goes into your pocket. In general, with a little swearing, after the director’s arrival, we were finally checked in; it turned out that the rooms had been ready a long time ago.
I can say that the rooms are the only thing in this hotel that was at least close to a 4-star hotel, except for the restroom. The room was more or less clean, not small, flat-screen TV, refrigerator with minibar, wardrobe (ancient).
The restroom is a separate form of art, how you can make the door open inward and when you go inside, in order to close the door you have to go partially into the shower room, this was done simply by superintelligence. The plumbing is old, partially rusty, and the water in the shower did not drain well. For the minibar, there were 2 bottles of still water, 2 with gas, 2 local Pepsi, 2 local Mirinda, all water with a capacity of 0.33 or more, it was not replenished, what can I say, the tea in the room that was provided upon check-in was also not replenished. The room was cleaned only once per week. When we checked in, there were clean towels, but after cleaning, the towels were brought with red and gray stains, it was scary to dry ourselves. By the way, the beach towels are also stained.
The territory is very small and not well-groomed, I don’t know how difficult it is to look after such a small territory, everything is broken, broken, and dirty in places. I won’t write much about the territory, because there’s basically nothing to write about.
Kitchen.
A restaurant, if you can call it that. It's just a Soviet canteen with broken chairs and chipboard tables. It’s very difficult to say about food, because there’s not a single positive emotion. There is not enough food, if you don’t come to the opening, you will only eat leftovers in the literal sense of the word. The assortment of food is very deplorable, a couple of types of meat, and when there was fish, it was snapped up at the speed of sound, but despite the fact that I really love fish, I ate it with a stretch, sometimes undercooked, sometimes dry, absolutely tasteless, basically like all food . Of the vegetables and salads, there were only tomatoes and cucumbers and salads made from them; a couple of times beans were added to such a salad. One type of soup and out of 7 days that soup could be eaten a maximum of two times, but the terrible fact is, without embarrassment, the soup in front of us was diluted with ordinary water so that there was enough for everyone, they brought a pot of water and poured it straight into the soup, stirred it and off we went. eat for your health.
If people didn’t get something from the food stands, this food went to the next meal, so more than once the same meat and very dry fish were from lunch to dinner, and they don’t hide it. As for desserts, everything is also complicated, there seemed to be desserts, but they all tasted the same, according to the principle, the more sugar the better. Fruits, the first two days there were melons with watermelons and apples, and then grapes, oranges and apples. In general, the result of the kitchen was that there was something to eat, but it wasn’t very good to eat. Of all the days, I can only mention a couple of dinners where at least something was edible and tasty.
I would also like to mention the Snake House Bar by the beach, which means they made Turkish shawarma, burgers and pizza, as well as drinks. Separately for each type, shawarma, there are simply no words, dry chicken meat in a bun, a piece of lettuce and that’s it, guys, it’s so dry and inedible I can’t describe it.
Burgers, cutlets are definitely not made from meat, from some kind of substance, also lettuce and a bun, just nothing at all. Pizza was the only thing you could eat there, plus French fries, but the potatoes there were decent. As for drinks, everything is extremely simple, one type of beer, 2-3 types of cocktails and that’s it. Two refrigerators, one with water, the other with Ayran, probably the cheapest, it was as liquid as water.
One granny made me happy, on the other side of the beach, in the so-called bar, where there was only tea and coffee, she made Gizlime for a couple of hours a day, I won’t say that they were very tasty, but quite edible. By the way, 100 meters from the hotel there is an impromptu cooking point for Gizlime, which costs from 2.5 euros, but is very tasty.
The hotel staff is rude, everyone walks around looking sullen and answering any questions in a rude manner.
The infrastructure around the hotel is deplorable, there is only one shop and a granny with delicious flatbreads; you have to walk about 700 meters to the nearest shops and the promenade. A separate feature of the hotel, I don’t understand why many people don’t write about it, is the neighborhood through the fence with the cemetery. I saw in one review they wrote that this cemetery is more like a park, like it’s not working, but I can tell you with confidence that there are graves and fresh ones.....The neighborhood is so-so.
The elevators are terribly dirty and rusty inside.
The beach, to be honest, I can’t even call it a beach, a narrow strip of stones about 2-3 meters, up to a concrete wall, 20 meters wide, there are the same stones in the water, you can break your legs. There are also biting fish, but this is not the hotel's fault. From entering the water there are steps to an improvised place with sunbeds in 4 rows, there are very few sunbeds, if you don’t take sunbeds in the morning, you will have to sit on the steps.
But there is one very, very positive point: the views of the mountains, it’s simply not real, the view from the room was simply gorgeous (if you don’t look down). The mountain opposite the hotel is simply gigantic, steep and beautiful, we admired it every day, it was very beautiful when the clouds passed through it and the top was visible above the clouds, it cannot be conveyed in words or with a camera.
In general, there is a lot more that can be said, for example, about the pool, which is probably older than me, although I am well over 40, about the pier of the same age with a torn and old coating, rotten boards and very slippery and uncomfortable stairs, but perhaps I will limit myself to what has been said.
I'll start with our arrival at the hotel, it was fun, so to speak. The first disappointment was when I saw a sign with the name of the hotel; they simply removed the old hotel name and stuck the new hotel name on top without cleaning or washing the wall. Entering the lobby, disappointments began to set in with every step in the hotel, it was very stuffy in the hall, the walls of the hall were made of old, well-worn chipboard, broken in places.
We arrived at the hotel at 6-30 in the morning (it was such a flight, what to do), we went to the reception, showed our vouchers, they immediately put on bracelets for us, by the way, in many reviews they wrote that there were Russian-speaking administrators at the reception - nooo, they don’t even understand much English , I had to explain myself on my fingers. In general, they put on bracelets for us, or rather, they gave us bracelets to put on ourselves, they just gave us 10 bracelets, I’ll say right away that the bracelets were not of very good quality, they fastened poorly and were constantly getting in the way with the clasp, and the children were first given blue bracelets, then after a couple of hours of us waiting for the room ( this is a separate conversation) we remembered that children need red bracelets and changed them. After the bracelets, we were told that check-in was from 2:00 pm, but we could have breakfast and lunch right away, and they also promised that as soon as the rooms became available, they would check us in.
After our arrival, a little later other tourists began to arrive, and we noticed that they were actually being accommodated. When our indignation knew no bounds, we came up to ask how it was that people arrived later than us, to which the Administrator clearly answered us, there are rooms, if you want, pay 50 Euros per room and we will accommodate you, I think this is just impudence. Of course, I understand that according to the hotel regulations, check-in is from 14-00, but guys, how much is 50 euros for early check-in? and it is clearly clear that the money goes into your pocket. In general, with a little swearing, after the director’s arrival, we were finally checked in; it turned out that the rooms had been ready a long time ago.
I can say that the rooms are the only thing in this hotel that was at least close to a 4-star hotel, except for the restroom. The room was more or less clean, not small, flat-screen TV, refrigerator with minibar, wardrobe (ancient).
The restroom is a separate form of art, how you can make the door open inward and when you go inside, in order to close the door you have to go partially into the shower room, this was done simply by superintelligence. The plumbing is old, partially rusty, and the water in the shower did not drain well. For the minibar, there were 2 bottles of still water, 2 with gas, 2 local Pepsi, 2 local Mirinda, all water with a capacity of 0.33 or more, it was not replenished, what can I say, the tea in the room that was provided upon check-in was also not replenished. The room was cleaned only once per week. When we checked in, there were clean towels, but after cleaning, the towels were brought with red and gray stains, it was scary to dry ourselves. By the way, the beach towels are also stained.
The territory is very small and not well-groomed, I don’t know how difficult it is to look after such a small territory, everything is broken, broken, and dirty in places. I won’t write much about the territory, because there’s basically nothing to write about.
Kitchen.
A restaurant, if you can call it that. It's just a Soviet canteen with broken chairs and chipboard tables. It’s very difficult to say about food, because there’s not a single positive emotion. There is not enough food, if you don’t come to the opening, you will only eat leftovers in the literal sense of the word. The assortment of food is very deplorable, a couple of types of meat, and when there was fish, it was snapped up at the speed of sound, but despite the fact that I really love fish, I ate it with a stretch, sometimes undercooked, sometimes dry, absolutely tasteless, basically like all food . Of the vegetables and salads, there were only tomatoes and cucumbers and salads made from them; a couple of times beans were added to such a salad. One type of soup and out of 7 days that soup could be eaten a maximum of two times, but the terrible fact is, without embarrassment, the soup in front of us was diluted with ordinary water so that there was enough for everyone, they brought a pot of water and poured it straight into the soup, stirred it and off we went. eat for your health.
If people didn’t get something from the food stands, this food went to the next meal, so more than once the same meat and very dry fish were from lunch to dinner, and they don’t hide it. As for desserts, everything is also complicated, there seemed to be desserts, but they all tasted the same, according to the principle, the more sugar the better. Fruits, the first two days there were melons with watermelons and apples, and then grapes, oranges and apples. In general, the result of the kitchen was that there was something to eat, but it wasn’t very good to eat. Of all the days, I can only mention a couple of dinners where at least something was edible and tasty.
I would also like to mention the Snake House Bar by the beach, which means they made Turkish shawarma, burgers and pizza, as well as drinks. Separately for each type, shawarma, there are simply no words, dry chicken meat in a bun, a piece of lettuce and that’s it, guys, it’s so dry and inedible I can’t describe it.
Burgers, cutlets are definitely not made from meat, from some kind of substance, also lettuce and a bun, just nothing at all. Pizza was the only thing you could eat there, plus French fries, but the potatoes there were decent. As for drinks, everything is extremely simple, one type of beer, 2-3 types of cocktails and that’s it. Two refrigerators, one with water, the other with Ayran, probably the cheapest, it was as liquid as water.
One granny made me happy, on the other side of the beach, in the so-called bar, where there was only tea and coffee, she made Gizlime for a couple of hours a day, I won’t say that they were very tasty, but quite edible. By the way, 100 meters from the hotel there is an impromptu cooking point for Gizlime, which costs from 2.5 euros, but is very tasty.
The hotel staff is rude, everyone walks around looking sullen and answering any questions in a rude manner.
The infrastructure around the hotel is deplorable, there is only one shop and a granny with delicious flatbreads; you have to walk about 700 meters to the nearest shops and the promenade. A separate feature of the hotel, I don’t understand why many people don’t write about it, is the neighborhood through the fence with the cemetery. I saw in one review they wrote that this cemetery is more like a park, like it’s not working, but I can tell you with confidence that there are graves and fresh ones.....The neighborhood is so-so.
The elevators are terribly dirty and rusty inside.
The beach, to be honest, I can’t even call it a beach, a narrow strip of stones about 2-3 meters, up to a concrete wall, 20 meters wide, there are the same stones in the water, you can break your legs. There are also biting fish, but this is not the hotel's fault. From entering the water there are steps to an improvised place with sunbeds in 4 rows, there are very few sunbeds, if you don’t take sunbeds in the morning, you will have to sit on the steps.
But there is one very, very positive point: the views of the mountains, it’s simply not real, the view from the room was simply gorgeous (if you don’t look down). The mountain opposite the hotel is simply gigantic, steep and beautiful, we admired it every day, it was very beautiful when the clouds passed through it and the top was visible above the clouds, it cannot be conveyed in words or with a camera.
In general, there is a lot more that can be said, for example, about the pool, which is probably older than me, although I am well over 40, about the pier of the same age with a torn and old coating, rotten boards and very slippery and uncomfortable stairs, but perhaps I will limit myself to what has been said.
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I've been here 3 times. As a business person, I will say that in terms of price/quality everything is great. Whoever writes that he feels bad here - hi blow to hotels for 300-500 dollars a day or are treated with electricity! One of the disadvantages is the lack of smoking areas - people smoke everywhere on the beach.
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I've been here 3 times. As a business person, I will say that in terms of price/quality everything is great. Whoever writes that he feels bad here - hi blow to hotels for 300-500 dollars a day or are treated with electricity!
One of the disadvantages is the lack of smoking areas - people smoke everywhere on the beach. Large concentration of the Russian world (throwing cigarette butts, food waste on the sand, with trash cans at each sunbed, disrespectful attitude towards others). There was a period at the beach and there were a lot of flies in the dining room...but they poisoned them and it became good again.
Advantages - its own beach and a large, non-passable yard!
One of the disadvantages is the lack of smoking areas - people smoke everywhere on the beach. Large concentration of the Russian world (throwing cigarette butts, food waste on the sand, with trash cans at each sunbed, disrespectful attitude towards others). There was a period at the beach and there were a lot of flies in the dining room...but they poisoned them and it became good again.
Advantages - its own beach and a large, non-passable yard!
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From 09.07 to 18.07. 2021 "rested" in this hotel. To say it's terrible is an understatement. The tour operator praised very much, said that the hotel is after renovation in 2021. Arriving at the hotel at 5 in the morning, it turned out to be check-in at 14.00 (although there were rooms), when asked to give a room to change clothes and leave the suitcases, they just started laughing in my face and told me to wait.
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From 09.07 to 18.07. 2021 "rested" in this hotel. To say it's terrible is an understatement. The tour operator praised very much, said that the hotel is after renovation in 2021. Arriving at the hotel at 5 in the morning, it turned out to be check-in at 14.00 (although there were rooms), when asked to give a room to change clothes and leave the suitcases, they just started laughing in my face and told me to wait. After 14.00 they still gave me a room, but the view from the balcony was at the cemetery (this was not in the description of this hotel and the travel agent didn’t warn me either), but oh well, somehow I managed to change the number with shouts and threats and with the help of a TUI representative.
The concept of the hotel provides that each room will have a kettle and slippers for each visitor. I did not expect all this. From hygiene in the room there was shampoo and a bar of soap, note to the girls (bring your hair conditioner and shower gel with you). Also, if your room is on the 5th floor, be prepared for the fact that at 5 in the morning there will be a terrible smell of sewage.
For cleanliness in the hotel: this is a different story, everything that is and what the hotel consists of was washed and carried out in the order of 5 years ago. Mirrors are dirty, glasses are dirty. The second moment is cleaning, the room is practically not cleaned, for 7 days of rest they pretended to be cleaned, the towels were changed once, the bed linen does not change, the maximum is turned over the pillow to the other side.
Place on the beach (chaise lounge) be prepared to take at 5 am. Since at 7 am you will sunbathe while standing. Kitchen - the food seems to be delicious, but with seafood only fish, a lot of fish. Dishes on the buffet are not signed (all by intuition). Alcohol: "FINISH" the entire stay. Whiskey is issued to the bartender in the amount of 1 bottle 0.7 for the whole evening and for all people. Something was constantly ending, every day either ice, beer, or ice cream, entertainment programs were zero, contests were vulgar, there was no disco (a day later they offered to go to the club for money)
If you have a birthday, no one will congratulate you, and for a piece of cake that you will be solemnly awarded with one candle, be prepared to pay $ 20.
everything is very unorganized, the hotel is for a maximum of 2.
The concept of the hotel provides that each room will have a kettle and slippers for each visitor. I did not expect all this. From hygiene in the room there was shampoo and a bar of soap, note to the girls (bring your hair conditioner and shower gel with you). Also, if your room is on the 5th floor, be prepared for the fact that at 5 in the morning there will be a terrible smell of sewage.
For cleanliness in the hotel: this is a different story, everything that is and what the hotel consists of was washed and carried out in the order of 5 years ago. Mirrors are dirty, glasses are dirty. The second moment is cleaning, the room is practically not cleaned, for 7 days of rest they pretended to be cleaned, the towels were changed once, the bed linen does not change, the maximum is turned over the pillow to the other side.
Place on the beach (chaise lounge) be prepared to take at 5 am. Since at 7 am you will sunbathe while standing. Kitchen - the food seems to be delicious, but with seafood only fish, a lot of fish. Dishes on the buffet are not signed (all by intuition). Alcohol: "FINISH" the entire stay. Whiskey is issued to the bartender in the amount of 1 bottle 0.7 for the whole evening and for all people. Something was constantly ending, every day either ice, beer, or ice cream, entertainment programs were zero, contests were vulgar, there was no disco (a day later they offered to go to the club for money)
If you have a birthday, no one will congratulate you, and for a piece of cake that you will be solemnly awarded with one candle, be prepared to pay $ 20.
everything is very unorganized, the hotel is for a maximum of 2.
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• 3
1. I rested in this hotel in October, the location is super, very beautiful, close to the sea, mountain views, a million views. 2. The food is very tasty and varied, sometimes there was a queue, but the tourists themselves are to blame for this for a very long time they think what to choose to eat, there is a very large selection of food.
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1. I rested in this hotel in October, the location is super, very beautiful, close to the sea, mountain views, a million views.
2. The food is very tasty and varied, sometimes there was a queue, but the tourists themselves are to blame for this for a very long time they think what to choose to eat, there is a very large selection of food. That's all that was very good)
3. The service is very lame, the staff doesn’t care about anything, I asked for help, I needed an iron, there is no iron at all in the hotel, and at the reception the administrator said why did you take things that crumple)))) and he was not joking, it was unpleasant, check-in from 14:00 they asked early they said 20 dollars, and it will be earlier, I said okay, you can have a better room then, they said of course you can have another 20 dollars, in general, consumer relations. The rooms are in need of repair, but the room is clean, the air conditioner is buzzing like a tractor, it’s very old, but it’s a normal room, I came to enjoy the sea and the beautiful view, and not sit in the room, the room was cleaned every day, I left a tip on this with this problem did not have.
4. The territory of the hotel is well-groomed and cozy, there is a tennis court, and you can play volleyball, there are a lot of flowers and greenery.
5. The beach is very small, our respected tourists take sunbeds from 6:00 in the morning and leave their towels there, so they think that they are their own, by the way about towels! You need to buy towels for a fee, for $ 7, so take a towel with you from home, or buy it at the markets, it’s much cheaper there, the entrance to the sea is very large stones, it’s very painful to go in, but you can buy special shoes, it costs $ 2, and then everything is in order, the sea is lovely, the view of the mountains is beautiful. The hotel is not bad at all, but I will not return there again)
2. The food is very tasty and varied, sometimes there was a queue, but the tourists themselves are to blame for this for a very long time they think what to choose to eat, there is a very large selection of food. That's all that was very good)
3. The service is very lame, the staff doesn’t care about anything, I asked for help, I needed an iron, there is no iron at all in the hotel, and at the reception the administrator said why did you take things that crumple)))) and he was not joking, it was unpleasant, check-in from 14:00 they asked early they said 20 dollars, and it will be earlier, I said okay, you can have a better room then, they said of course you can have another 20 dollars, in general, consumer relations. The rooms are in need of repair, but the room is clean, the air conditioner is buzzing like a tractor, it’s very old, but it’s a normal room, I came to enjoy the sea and the beautiful view, and not sit in the room, the room was cleaned every day, I left a tip on this with this problem did not have.
4. The territory of the hotel is well-groomed and cozy, there is a tennis court, and you can play volleyball, there are a lot of flowers and greenery.
5. The beach is very small, our respected tourists take sunbeds from 6:00 in the morning and leave their towels there, so they think that they are their own, by the way about towels! You need to buy towels for a fee, for $ 7, so take a towel with you from home, or buy it at the markets, it’s much cheaper there, the entrance to the sea is very large stones, it’s very painful to go in, but you can buy special shoes, it costs $ 2, and then everything is in order, the sea is lovely, the view of the mountains is beautiful. The hotel is not bad at all, but I will not return there again)
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• 10
I decided to write a review, maybe it will be useful to someone. Pros: first line, beautiful area, good food. The rooms were cleaned every day, bedding, towels, mattress all new (maybe we were lucky). Cons: rooms are not renovated, but updated. Good 4!
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I decided to write a review, maybe it will be useful to someone. Pros: first line, beautiful area, good food. The rooms were cleaned every day, bedding, towels, mattress all new (maybe we were lucky). Cons: rooms are not renovated, but updated. Good 4!
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• 29
The hotel was chosen because we had to fly out on certain days and that would be on the first line. Settled quickly, the hotel corresponds to the four. Everything was fine, the air conditioner worked, the water was hot, everything was changed and cleaned without problems. The beach is small pebbles and stones.
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The hotel was chosen because we had to fly out on certain days and that would be on the first line. Settled quickly, the hotel corresponds to the four. Everything was fine, the air conditioner worked, the water was hot, everything was changed and cleaned without problems. The beach is small pebbles and stones. The entrance to the sea was cleared. The beach is cleaned, but somehow not really, there is some dirt. There is Internet in the lobby, they took a paid one in the room for $ 1 per day, there is no Internet on the territory. Alcohol is terrible, instant coffee. The food is normal. There weren't really any queues.
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• 7
There are a couple of things that confuse this hotel. The rooms themselves are not very good, there are no repairs and all the equipment is on the verge. But they were just opening and a couple of days later they installed new TVs in all rooms. It seems to be in the process of improvement. In terms of rooms, of course, there has not yet been finalized, albeit in small things.
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There are a couple of things that confuse this hotel. The rooms themselves are not very good, there are no repairs and all the equipment is on the verge. But they were just opening and a couple of days later they installed new TVs in all rooms. It seems to be in the process of improvement. In terms of rooms, of course, there has not yet been finalized, albeit in small things. Their location is just great. The beach, the sea, the mountains, everything here is just super. So I liked everything. The food is just amazing. Alcohol is not really. Well, it's all pretty good.
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Terrible hotel, I would not recommend this hotel to anyone. Initially, we chose it because it is 4 * +, and before, we had already rested in this hotel. We were three adults, and settled in a room that is designed for two people, everything was for two. We constantly had to run to the reception, and look for towels, blankets, etc.
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Terrible hotel, I would not recommend this hotel to anyone. Initially, we chose it because it is 4 * +, and before, we had already rested in this hotel. We were three adults, and settled in a room that is designed for two people, everything was for two. We constantly had to run to the reception, and look for towels, blankets, etc. , and they said "we don't care", as they said "we will not adapt to you. " Our shower faucet broke, it was repaired only a day later, that is, they didn’t care if we had water, we didn’t have water, they openly said “we don’t care”. Previously, it really was 4 * +, but now I can give them a three with a very very big stretch, even 4 * does not pull. Meals - complete nonsense, we had an all-inclusive buffet, but it was like this: who did not have time, he was late. They have prepared a portion, and not like in other hotels, when they serve food, but here, if you didn’t have time to take something from the table, then that’s all, goodbye! The only thing that was good was the hotel area, there is a pool, water slides that work only 2 hours a day. At first I wanted to ride them, but then I didn’t dare, because a girl descended in front of me, her hands were simply combed to the blood. At the same time, when they tried to find a doctor, it turned out that he was not on the territory, they turned to the reception with a question if they had a first-aid kit, they didn’t have anything, they immediately declare, call your insurance, wait until they they will come, then they will take you away, and only in this way will they provide some kind of help. The quality of the tours was also terrible, the guide was a woman who barely spoke Russian. I didn’t get anything out of this excursion, because I couldn’t make out what she was saying. Plus, she didn’t so much take excursions, but shopping, because she had an agreement with sellers, who then paid her a percentage, that’s how it was. and the tour was almost non-existent. That is, we had to visit. 3 areas, this is the Church of St. Nicholas, the city and the bay, in the end, they just went shopping. The host and guides from her - horror! They deceive, do not tell the necessary information, they are only interested in how to bring down more money. They are not responsible for the quality of the tour at all. At the same time, with everything, we had to make corrections to the documents when flying back, and we walked all day and did it ourselves, found out whether there would be transfers of flights and everything else. For the entire stay, the guide did not even ask if we liked the hotel, did not like it, did not deign to tell us where to look, when our flight was, did not give any information whether the flight was rescheduled or not. This is the quality of their service. I can rate it at minus 10, and no more!
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• 19
The hotel is falling apart before our eyes. Almost everything in the rooms is broken. General air conditioning does not work. Each room has its own air conditioner, which is noisy. There is not enough food in the dining room, so there are always queues. The attendants are lazy Kyrgyz, Uzbeks. Of the three announced bars, two are open.
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The hotel is falling apart before our eyes. Almost everything in the rooms is broken. General air conditioning does not work. Each room has its own air conditioner, which is noisy. There is not enough food in the dining room, so there are always queues. The attendants are lazy Kyrgyz, Uzbeks. Of the three announced bars, two are open. And then in succession. Therefore, the bar is also eternal queues. The indoor pool is not open. The mattresses on the sunbeds were torn through one. There is a playground, but it is extremely dangerous to let children in there. The sea is clean, but because of the boulders, on which the remnants of shells are razor-sharp, the tram is provided. One side of the hotel overlooks the cemetery. The animation is the worst I have ever seen.
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Don't settle for this hotel! The hotel has a rating (an international rating system of 4 stars), but the fact is that the hotel does not pull even 2 stars, the rooms are smoky, dusty (They do not clean every day, only once every three days), the shower did not work (replaced the day before departure), beds no (the mattress is on the mattress), the air conditioner is installed above the "beds" and flowed (dripped) on the head.
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Don't settle for this hotel!
The hotel has a rating (an international rating system of 4 stars), but the fact is that the hotel does not pull even 2 stars, the rooms are smoky, dusty (They do not clean every day, only once every three days), the shower did not work (replaced the day before departure), beds no (the mattress is on the mattress), the air conditioner is installed above the "beds" and flowed (dripped) on the head. Rude staff (Armenians/Russians), it is impossible to negotiate with them.
The hotel has a rating (an international rating system of 4 stars), but the fact is that the hotel does not pull even 2 stars, the rooms are smoky, dusty (They do not clean every day, only once every three days), the shower did not work (replaced the day before departure), beds no (the mattress is on the mattress), the air conditioner is installed above the "beds" and flowed (dripped) on the head. Rude staff (Armenians/Russians), it is impossible to negotiate with them.
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